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16-0419_AMES & ASSOCIATES_F7_Agenda ReportTO : City of San Juan Capistrano Agenda Report Honorable Mayor and Members of the City Council 4/19/2016 F7 FROM : ~rey Ballinger, City Attorney ;.1J$en Siegel, City Manager DATE: SUBJECT: April19, 2016 Approve Professional Services Agreements with Q2 Data & Research, LLC, and with Ames & Associates to Perform Demographic and Community Outreach Services Related to the Transition to District Elections RECOMMENDATION : 1. Approve Agreement with Q2 Data & Research, LLC, to Perform Demographic Services in an Amount Not-to-Exceed $50,000; and, 2. Approve Agreement with Ames & Associates to Perform Community Outreach Services in an Amount Not-to-Exceed $20,000; and, 3. Increase the Appropriation from the General Fund Reserve to a total of $70,000 for these services; and, 4. Authorize the City Manager to Execute said Agreements. EXECUTIVE SUMMARY: On March 1, 2016, the City Council authorized staff to take steps necessary to transition the election of City Council members from an at-large election process to a by-district election process. The City Council further authorized the City Manager to select and enter into an agreement with a demographer to assist with that transition in an amount not-to-exceed $45,000. The City received a proposal from Q2 Data & Research, LLC, to perform the demographic services needed to create voting districts. The cost to perform the services identified in this proposal exceeds the City Council's appropriation for such services by $5,000. Therefore, staff is recommending that the City Council increase its appropriation for demographic services by $5,000 and authorize the City Manager to enter into a consultant's agreement with Q2 Data & Research, LLC. City Council Agenda Report April 19, 2016 Page 2 of 4 Staff is also recommending that the City Manager be authorized to enter into an agreement with Ames & Associates in an amount not-to-exceed $20,000, in order to assist staff with community outreach efforts to help ensure community participation in the transition to district elections. DISCUSSION/ANALYSIS: On March 1, 2016, the City Council directed staff to commence the process to change the City Council election system from at-large to by-district elections for the November 2016 municipal election, with the creation of either five districts or four districts with an elective mayor. The City Council further directed that the process of creating the district maps to present to the City Council for approval include no less than three community forums so that the voters of the City can have meaningful input in the district mapping process. Once a mapping process is developed, staff will bring that process back to the City Council for approval. The City solicited proposals and received a proposal from several firms, including Q2 Data & Research, LLC, to perform the demographic services for the transition to district elections. Attachment 1, the consultant's agreement with Q2 Data & Research LLC, includes that firm's proposal, the proposed budget for such work, and the Curriculum Vitae of Karin MacDonald, the principal of this firm who will be primarily responsible for working with the City. Q2 Data & Research is extremely well qualified to perform the demographic services needed to transition to district elections. Q2 Data & Research has never been retained by Shenkman & Hughes, counsel of record for the plaintiffs in the lawsuit filed against the City alleging a violation of the California Voting Rights Act (Elections Code§§ 14025, et seq.; hereinafter the "CVRA"). The proposal submitted by Q2 Data and Research places a high priority on transparency and community involvement in the districting process, which is consistent with the City Council's priorities. Because the Q2 Data & Research proposal exceeds the City Council's previous appropriation for demographic services, staff is recommending that the appropriation be increased by $5,000, and the City Manager be authorized to enter into an agreement with Q2 Data & Research in an amount not to exceed $50,000. In order to increase community involvement in the district mapping process, staff is recommending the use of a consulting firm specializing is community outreach. The proposed demographer is also recommending the City use an outreach consultant, and most other cities that have recently transitioned to district elections have followed this model. The services of an outreach consultant are especially important given the City's limited staffing and the urgency by which the districting process must be completed. Staff received proposals from the following three firms to provide such services: City Council Agenda Report April 19 , 2016 Page 3 of 4 Southwest Strategies ($110,000) Katz & Associates ($41 ,490) Ames & Associates ($18, 150) After reviewing the proposals, staff is recommending that the City Council authorize the City Manager to enter into an agreement with Ames & Associates in an amount not-to- exceed $20,000 . A copy of the proposed agreement with Ames & Associates is provided as Attachment 2, and includes that firm's proposal. This firm recently assisted the City of Anaheim in connection with its transition to district elections, and received favorable comments from Anaheim staff regarding its performance. Pending City Council of the recommended actions, the City Attorney and staff would immediately begin work with the demographer and outreach consultant to schedule the public workshops and begin the districting process. FISCAL IMPACT: The proposed services would cost $70,000, which is recommended to come from the City's General Fund's Contingency Reserve. The General Fund has sufficient reserves to fund this amount and meet the City Council contingency reserve policy of 25-50% of operating expenses . ENVIRONMENTAL IMPACT: This matter is exempt from review under the general rule that CEQA applies only to projects that have the potential for causing a significant effect on the environment. It can be seen with certainty that there is no possibility that the selection of a demographer may have a significant effect on the environment. Therefore, this matter is not subject to CEQA (Section 15061 (b)(3) of the CEQA Guidelines), and staff is directed to file a notice of exemption. PRIOR CITY COUNCIL REVIEW: • At its February 16, 2016, meeting, the City Council voted to pursue "by-district" elections. At that time, the City Council also authorized the City Attorney and City Manager to solicit proposals from demographers, in order to assist the City in establishing such districts. • At its March 1, 2016, meeting, the City Council authorized the City Manager and City Attorney to select a demographer, in an amount not-to-exceed $45,000, and appropriate the funds from the General Fund Contingency Reserve. COMMISSION/COMMITTEE/BOARD REVIEW AND RECOMMENDATIONS : Not applicable . City Council Agenda Report April19, 2016 Page 4 of 4 NOTIFICATION: Pursuant to the Brown Act, the agenda for this public meeting has been posted at three public locations 72 hours prior to the meeting, including the City's website. ATTACHMENTS: Attachment 1 -Agreement with Q2 Data & Research, LLC Attachment 2 -Agreement with Ames & Associates PERSONAL SERVICES AGREEMENT THIS AGREEMENT is made, entered into, and shall become effective this __ day of April, 2016, by and between the City of San Juan Capistrano (hereinafter referred to as the "City") and Q2 Data & Research, LLC (hereinafter referred to as the "Consultant"). RECITALS: WHEREAS, City desires to retain the services of Consultant to provide demographic services in connection with City's transition from at-large city council elections to by-district city council elections; and WHEREAS, Consultant is qualified by virtue of experience, training, education and expertise to accomplish such services . NOW, THEREFORE, City and Consultant mutually agree as follows : Section 1. Scope of Work. The scope of work to be performed by the Consultant shall consist of those tasks as set forth in Exhibit "A," attached hereto and incorporated herein by reference. To the extent that there are any conflicts between the provisions described in Exhibit "A" and those provisions contained within this Agreement, the provisions in this Agreement shall control. Section 2. Term . This Agreement shall commence on the effective date and shall terminate, and all services required hereunder shall be completed, no later than July 31, 2016, unless extended by mutual consent of the parties. Section 3. Compensation. 3.1 Amount. Total compensation for the services hereunder shall be Fifty Thousand Dollars ($50,000), as more particularly set forth in Exhibit 8 attached hereto and incorporated herein by reference. 3.2 Method of Payment. Subject to Section 3.1, Consultant shall submit monthly invoices based on total services which have been satisfactorily completed for such monthly period. The City will pay monthly progress payments based on approved invoices in accordance with this Section. 1 61147 .02300\24636379 .2 ATTACHMENT 1 3.3 Records of Expenses . Consultant shall keep complete and accurate records of all costs and expenses incidental to services covered by this Agreement. These records will be made available at reasonable times to the City. Invoices shall be addressed as provided for in Section 16 below. Section 4. Independent Contractor. It is agreed that Consultant shall act and be an independent contractor and not an agent or employee of the City, and shall obtain no rights to any benefits which accrue to Agency's employees. Section 5. Limitations Upon Subcontracting and Assignment. The experience, knowledge, capability and reputation of Consultant, its principals and employees were a substantial inducement for the City to enter into this Agreement. Consultant shall not contract with any other entity to perform the services required without written approval of the City. This Agreement may not be assigned, voluntarily or by operation of law, without the prior written approval of the City. If Consultant is permitted to subcontract any part of this Agreement by City, Consultant shall be responsible to the City for the acts and omissions of its subcontractor as it is for persons directly employed. Nothing contained in this Agreement shall create any contractual relationships between any subcontractor and City. All persons engaged in the work will be considered employees of Consultant. City will deal directly with and will make all payments to Consultant. Section 6. Changes to Scope of Work. For extra work not part of this Agreement, a written authorization from City is required prior to Consultant undertaking any extra work. In the event of a change in the Scope of Work provided for in the contract documents as requested by the City, the Parties hereto shall execute an addendum to this Agreement setting forth with particularity all terms of the new agreement, including but not limited to any additional Consultant's fees. Section 7. Time of Essence. Time is of the essence in the performance of this Agreement. Section 8 . Compliance with Law. Consultant shall comply with all applicable laws, ordinances, codes and regulations of federal, state and local government. II II II 61147.02300\24636379.2 2 Section 9. Conflicts of Interest. A. Consultant covenants that it presently has no interest and shall not acquire any interest, direct or indirect, which would conflict in any manner or degree with the performance of the services contemplated by this Agreement. No person having such interest shall be employed by or associated with Consultant. B. Consultant further covenants that it has not been retained by counsel for Plaintiffs Southwest Voter Registration Education Project, Tina Auclair and Louie Camacho in the matter of Southwest Voter Registration Education Project, eta/. v. City of San Juan Capistrano to provide advice and potentially expert testimony in connection on behalf of the plaintiffs in this action. Section 10. Copies of Work Product. At the completion of the work, Consultant shall have delivered to City at least one (1) copy of any final reports and/or notes or drawings containing Consultant's findings, conclusions, and recommendations with any supporting documentation. All reports submitted to the City shall be in reproducible format, or in the format otherwise approved by the City in writing. Section 11. Ownership of Documents . All reports, information, data and exhibits prepared or assembled by Consultant in connection with the performance of its services pursuant to this Agreement are confidential to the extent permitted by law, and Consultant agrees that they shall not be made available to any individual or organization without prior written consent of the City. All such reports, information, data, and exhibits shall be the property of the City and shall be delivered to the City upon demand without additional costs or expense to the City. The City acknowledges such documents are instruments of Consultant's professional services. Section 12. Indemnity. To the fullest extent permitted by law, Consultant agrees to protect, defend, and hold harmless the City and its elective and appointive boards, officers, agents, and employees from any and all claims, liabilities, expenses, or damages of any nature, including attorneys' fees, for injury or death of any person, or damages of any nature, including interference with use of property, arising out of, or in any way connected with the negligence, recklessness and/or intentional wrongful conduct of Consultant, Consultant's agents, officers, employees, subcontractors, or independent contractors hired by Consultant in the performance of the Agreement. The only exception to Consultant's responsibility to protect, defend, and hold harmless the City, is due to the sole negligence, recklessness and/or wrongful conduct of the City, or any of its elective or appointive boards, officers, agents, or employees. 3 61147.02300\24636379.2 This hold harmless agreement shall apply to all liability regardless of whether any insurance policies are applicable. The policy limits do not act as a limitation upon the amount of indemnification to be provided by Consultant. Section 13. Insurance. On or before beginning any of the services or work called for by any term of this Agreement, Consultant, at its own cost and expense, shall carry, maintain for the duration of the agreement, and provide proof thereof that is acceptable to the City, the insurance specified below with insurers and under forms of insurance satisfactory in all respects to the City. Consultant shall not allow any subcontractor to commence work on any subcontract until all insurance required of the Consultant has also been obtained for the subcontractor. Insurance required herein shall be provided by Insurers in good standing with the State of California and having a minimum Best's Guide Rating of A-Class VII or better. 13.1 Comprehensive General Liability . Throughout the term of this Agreement, Consultant shall maintain in full force and effect Comprehensive General Liability coverage in an amount not less than one million dollars per occurrence ($1 ,000,000.00), combined single limit coverage for risks associated with the work contemplated by this agreement. If a Commercial General Liability Insurance form or other form with a general aggregate limit is used, either the general aggregate limit shall apply separately to the work to be performed under this agreement or the general aggregate limit shall be at least twice the required occurrence limit. 13.2 Workers' Compensation . If Consultant intends to employ employees to perform services under this Agreement, Consultant shall obtain and maintain, during the term of this Agreement, Workers' Compensation Employer's Liability Insurance in the statutory amount as required by state law. 13.3 Proof of Insurance Requirements/Endorsement. Prior to beginning any work under this Agreement, Consultant shall submit the insurance certificates, including the deductible or self-retention amount, and an additional insured endorsement naming City, its officers, employees, agents, and volunteers as additional insured as respects each of the following: Liability arising out of activities performed by or on behalf of Consultant, including the insured's general supervision of Consultant; products and completed operations of Consultant; premises owned, occupied or used by Consultant; or automobiles owned, leased, hired, or borrowed by Consultant. The coverage shall contain no special limitations on the scope of protection afforded City, its officers, employees, agents, or volunteers. 4 61147.02300\24636379 .2 13.4 Errors and Omissions Coverage [FOR PROFESSIONS/WORK EXCLUDED FROM GENERAL LIABILITY] Throughout the term of this Agreement, Consultant shall maintain Errors and Omissions Coverage (professional liability coverage) in an amount of not less than One Million Dollars ($1 ,000,000). Prior to beginning any work under this Agreement, Consultant shall submit an insurance certificate to the City's General Counsel for certification that the insurance requirements of this Agreement have been satisfied. 13.5 Notice of Cancellation/Termination of Insurance . The above policy/policies shall not terminate, nor shall they be cancelled, nor the coverages reduced, until after thirty (30) days' written notice is given to City, except that ten (1 0) days' notice shall be given if there is a cancellation due to failure to pay a premium. 13.6 Terms of Compensation . Consultant shall not receive any compensation until all insurance provisions have been satisfied. 13.7 Notice to Proceed. Consultant shall not proceed with any work under this Agreement until the City has issued a written "Notice to Proceed" verifying that Consultant has complied with all insurance requirements of this Agreement. Section 14. Termination. City shall have the right to terminate this Agreement without cause by giving seven (7) days' advance written notice of termination to Consultant. In addition, this Agreement may be terminated by any party for cause by providing ten (1 0) days' notice to the other party of a material breach of contract. If the other party does not cure the breach of contract, then the agreement may be terminated subsequent to the ten (1 0) day cure period. Section 15. Notice. All notices shall be personally delivered or mailed to the below listed addresses, or to such other addresses as may be designated by written notice. These addresses shall be used for delivery of service of process: II II II II 61147.02300\24636379.2 5 To City: To Consultant: City of San Juan Capistrano 32400 Paseo Adelanto San Juan Capistrano, CA 92675 Attn: Ayako Rauterkus Q2 Data & Research, LLC 1225 Peralta Street Oakland, CA 94607 Attn: Karin MacDonald Section 16. Attorneys' Fees. If any action at law or in equity is necessary to enforce or interpret the terms of this Agreement, the prevailing party shall be entitled to reasonable attorneys' fees, costs and necessary disbursements in addition to any other relief to which he may be entitled. Section 17. Governing Law . This Agreement shall be governed by the laws of the State of California. Venue shall be in Orange County. Section 18. Entire Agreement. This Agreement constitutes the entire understanding and agreement between the parties and supersedes all previous negotiations between them pertaining to the subject matter thereof. Section 19. Counterparts and Facsimile signatures. This Agreement may be executed by the Parties in counterparts, which counterparts shall be construed together and have the same effect as if all the Parties had executed the same instrument. Counterpart signatures may be transmitted by facsimile, email, or other electronic means and have the same force and effect as if they were original signatures . [SIGNATURE PAGE FOLLOWS] 6 61147.02300\24636379.2 IN WITNESS WHEREOF, the parties hereto have executed this Agreement for Demographic Services. CITY OF SAN JUAN CAPISTRANO By: ________________________ __ Ben Siegel, City Manager CONSULTANT By: ________________________ __ Karin MacDonald ATTEST : Maria Morris, City Clerk APPROVED AS TO FORM : City Attorney 7 61147.02300\24636379.2 Q2 Data & Research, LLC 1225 Peralta St Oakland, CA 94607 March 27,2016 Proposal for Demographic and Technical Consulting Services City of San Juan Capistrano Cristina Talley Best, Best & Krieger 655 West Broadway 15th Floor San Diego, CA 92101 Dear Ms Talley, Thank you for reaching out to Q2 Data & Research, LLC to request our input in whether the City of San Juan Capistrano will be able to undertake a transparent process to move the city to by- district elections in time for the July 6, 2016 deadline specified by the Orange County Registrar of Voters. We believe that the process we outline below can be completed within that timeframe if the right actors are part ofthe districting team, and the City is willing to lend its resources to the consultant team to fully collaborate in the process. Given that, on behalf of Q2 Data & Research, LLC, I would like to thank you for the opportunity to submit this proposal to provide districting consulting services to the City of San Juan Capistrano, and assist in its mission to construct city council districts. Attached to this letter, please find a proposal for the districting process, firm profile for Q2 Data & Research, the project budget, and my CV. Please don't hesitate to contact me with questions or requests for additional information. Best regards Karin Mac Donald Q2 Data & Research, LLC; San Juan Capistrano Districting Proposal Page 1 Proposal for Districting Services Introduction: The City of San Juan Capistrano will soon embark upon a highly visible process during which decisions will be made that shape the districts in which its residents will live, vote and be represented, for the next five years. The decisions the City Council must make may be difficult, and be made under the pressure of conflicting demands and time constraints. Choosing a consulting team with a proven track record in assisting non-partisan districting bodies with any and all tasks related to the process, including the implementation of the Federal Voting Rights Act and encouraging meaningful participation by the public, can greatly aid in the successful implementation ofthis demanding undertaking Q2 only engages in projects in which our clients request maximum transparency and public input. The approach below is based on a methodology that Q2 first developed and implemented in the 2002 redistricting of the City of San Diego. It has since been used and perfected in all of the re/districting projects that Q2 has conducted, including in the line drawing for the State of California's legislative and congressional districts. Methodology and Approach: The most important feature of a transparent districting process is that I ine drawing is conducted in public. This means that the public can observe every facet of the process and can follow along with the reasoning and the decisions that are being made to create each district. Observing a line drawing process is engaging and enlightening as inevitably difficult decisions have to be made when conflicting criteria or testimony are present. It builds enormous trust with the public to open this traditionally closed process and invite feedback and comments. In districtings with longer timeframes, we usually recommend that prior to beginning the line drawing process, outreach meetings be scheduled in which public input is solicited. In this case, because of the short time available, we suggest that hybrid public input/line drawing meetings be conducted in which members of the public can not only provide their opinion on the districts to be created, but also watch as their input is being processed and drafts of these districts are drawn. We would suggest adapting the meeting methodology we used with the Escondido and Chula Vista districting commissions, because we found it to be more useful in gathering public input than regular public hearings that are not interactive. This method has the districting consultant provide a brief, approximately fifteen minute long, training that provides an overview of the laws and criteria applicable, how to participate and how to provide public testimony. This training Q2 Data & Research, LLC; San Juan Capistrano Districting Proposal Page 2 provides the necessary information to equalize the playing field and ensure that the public does not feel lost in a highly technical and legally intensive process. It also serves to bring everyone up-to-speed so that members of the public feel encouraged to provide testimony in this often intimidating process. After the training, the meeting breaks for about a half hour, which gives attendees the opportunity to interact with the consultant team to clarify the information received, to study street maps of the city that are displayed, and to talk with each other about their communities and representational needs. It also gives attending city council members (if applicable) or their staff, an opportunity to engage with attendees to encourage them to develop testimony. After the break, the meeting resumes to formally collect the public input that was developed during the break. We found that this period of working with members of the public results in a high level of participation and attendees become more engaged. We also found that working with individual attendees provides many with an incentive to give input when they otherwise may have passed on the opportunity. The hybrid aspect of this meeting would begin at that point. After the input is collected, the districting consulting team would start to create a rough draft of the districts, live and in-public. We would use the districting criteria for the City, and attempt to incorporate the input that was received, so that attendees could see how their suggestions may be implemented and what the implications may be on the layout of the districts. The map draft from this first meeting would be saved and after the meeting checked for technical and criteria issues. The consultant team would continue to integrate additional comments that were received and could not be processed during the meeting. Q2 would also digitize geographic comments that were received after the meeting, prior to the second community meeting. The second community meeting would use the same agenda and build upon the working draft(s) that were created at the first meeting. At the second community meeting, participants would receive an overview of the geographic comments that were received after the first meeting, and would be able to discuss with the consulting team which comments may be able to be integrated. Participants would continue to develop the working draft map(s) to be presented to the City Council. After the two community meetings, we would suggest scheduling the first of the two formal City Council hearings. At this hearing, the working drafts that were developed during the public meetings would be presented to the Council by the consultant team, and the Council would receive additional public comments and, if desired, engage in live line-drawing itself. This would give the Council members an opportunity to fully engage with the process and attempt to incorporate concerns and input perhaps not received previously into the working draft maps. At Q2 Data & Research, LLC; San Juan Capistrano Districting Proposal Page 3 the end of this first City Council hearing, the goal would be to have draft district plan(s) available for circulation and feedback by the public. The draft plan(s) would be widely circulated and comments would be received. Feedback is usually more concise during this phase because there is something concrete to comment on. The geographic comments would be processed by the consulting team and assessed for feasible incorporation into the draft map. After the draft plan(s) have been available for review, a third public meeting would be held. Again, the agenda would be similar to the one outlined above, while additionally incorporating an overview and more detailed description of the draft plan(s). Members of the public would have another opportunity to provide input and work in a public forum with the consulting team to make suggested adjustments to the draft plan(s). The Q2 team would then collect that input and feedback to present it at the second City Council hearing. At that hearing, the Council would have another opportunity to collect additional input and then make adjustments as needed to the draft plan(s). At this hearing, the Council would vote on a final district plan. Draft Suggested Timeline: May 3: weekday evening community meeting I May 7: weekend day-time community meeting 2 May 17: City Council meeting I (create draft plan(s)) May 18-May 31: Draft Plan(s) Review Period June 1: weekday evening community meeting 3 June 7: City Council meeting 2 (Final Plan adoption) June 8-July 6: Q2 creates documentation and technical reports and finalizes Plan for submission to Registrar of Voters Summary and Public Access Suggestions: We are available to work with the City of San Juan Capistrano to design a process that will work for this jurisdiction. Whether the public input meetings are designed exactly as proposed above Q2 Data & Research, LLC; San Juan Capistrano Districting Proposal Page 4 or modified somewhat, the educational component is necessary. We strongly encourage the City to provide avenues outside of the meetings and hearings to collect feedback and input. The City should have an email address to which comments can be sent as well as an address where regular mail can be accepted. A districting website at which plans and meeting documents can be posted is also essential to provide timely information on how to participate and to make materials available. We recommend that all documents and handouts be translated into languages spoken in the community, and that translators be available during public hearings. We also propose that some 'office hours' be set aside before and/or after each meeting and/or hearing for which members of the public can make appointments with the consulting team to access districting software and receive assistance in constructing their own plans or exploring their testimony. More generally, meeting locations have to be accessible for people with disabilities, and should optimally have parking available and be close to public transit. Meeting times should be scheduled to encourage maximum attendance. We propose evening and weekend times to ensure that the working public is able to attend, and to provide access for those who may be working evenings to attend a day-time event. To ensure the greatest possible participation, we suggest that the City make it as convenient as possible for residents to attend meetings and hearings and to provide input. Even when there is full public access to the process, it is a reality that districting is not the easiest topic to interest residents in. Hiring a skilled districting consulting team that has experience in making this topic salient, and explaining its importance in residents' everyday lives is essential to engage the public and create buy-in. Q2 highly recommends also engaging a skilled outreach consultant who understands the topic and has proven experience with engaging diverse populations. In a recent districting project with the City of Chula Vista, Q2 worked with Southwest Strategies, and we believe that collaborating with that firm would greatly benefit the City of San Juan Capistrano, in particular given the tight timeline. Southwest Strategies should be able to "hit the ground running." Having already worked with Q2, the firm understands the set-up requirements of an interactive, transparent process and the legal intricacies of a districting process in general. Based on our experience, a full collaboration between the City, the outreach consultant and Q2, the above outlined public and transparent process will give the residents of San Juan Capistrano an opportunity to fully participate, and ultimately result in better district lines that have community support. Thank you for your consideration of this proposal. Q2 Data & Research, LLC; San Juan Capistrano Districting Proposal Page 5 Budget Below, please find a budget to provide the consulting services discussed in this proposal. We are available to provide additional detail and answer any questions about this budget upon request. • Technical assistance/Line Drawing/Data/Outreach Documents $30,000 This item includes development of the districting dataset using census, American Community Survey and other applicable data; setting up Geographic files for line- drawing and data analysis; working closely with designated staff and outreach consultants outside of public meetings and hearings on any project related issues including setting up of hearings and public outreach. Assistance with drafting of educational and training materials including PowerPoint presentations that can also be used by members of the council or the public for their own outreach meetings if desired; Creation of initial reports and documents for the website. We will also develop handouts that explain how maps of communities of interest or other relevant areas can be drawn using free online software and be submitted for consideration. Processing of draft map(s) for posting on the City's website; developing print files for large-size maps and working with the City's technical staff are also included in this item. • Attendance at 5 public hearings or meetings $15,000 We are estimating up to 3 meetings and 2 public hearings that will be attended by two Q2 consultants (Senior consultant and GIS specialist). We are available to attend additional meetings as requested and will invoice these at the same rates used for this proposal. For each public hearing or meeting, we will be available for two "office hours" prior to or after the hearing to work with members of the public individually and make available the districting software on a laptop for development of submissions. • Analysis of final plan; Submission of files $5,000 This item includes analyses of the final plan and running various reports to ensure its adherence to the criteria and laws , and submission of boundaries and all required documents to the Registrar of Voters. Total Budget for districting consulting services $50,000 Q2 Data & Research LLC; Budget San Juan Capistrano Page 1 Curriculum Vitae Karin Mac Donald Q2 Data & Research, LLC 1225 Peralta Street Oakland, CA 94607 510.839.2546 UC Office University of California, 2850 Telegraph Ave, Suite 500 Berkeley, CA 94705-7220 Education University of California, Berkeley, Department of Political Science, Ph.D (on leave) University of California, Berkeley, M.A. Political Science, 1998 (Thesis: A Case for Public Participation; Oakland: Communities define their Interests) University of California, Berkeley, B.A. Summa Cum Laude, 1995 2015 2012 2010- 2007 2006- 2005- Professional Experience Team Leader of International Election Observer Group from 4 countries to Nagorno Karabakh to observe the Parliamentary Elections International Observer/Election Administration Expert in Presidential Election of Nagorno Karabakh with the University of California Election Observation and Technical Assistance Group Director, Redistricting Group at Berkeley Law; design and implementation of outreach strategies to the public and redistricting assistance sites in 6 California jurisdictions; development of redistricting trainings and materials; design and teaching of workshops on data, criteria and voting rights for experts, journalists, advocates and the general public International Observer/Election Administration Expert in State Election of Baja, Mexico Manager/Senior Researcher and Principal Consultant, Q2 Data & Research LLC; specializing in Redistricting, Voting Rights, Election Administration, Implementation and Public Administration/Public Policy, California Politics, Election and Census Data Research; Principal technical consultant to the California Citizens Redistricting Commission (2011); Redistricting Expert/Litigation Support to Gibson, Dunn & Crutcher, LLP (20 11/20 12); Districting Consultant to the City of Chula Vista (20 15); Districting Consultant to City of Escondido (20 13); Redistricting Consultant to County of Stanislaus (2011); County of San Francisco (2011/2012); Various Voting Rights Act research contracts for MALDEF, LCCR, etc; U.S. EAC Contract to Research UOCA VA voters in 4 states; Contract with California Association of Clerks and Election Officials to study Election Costs (2014) Director-Election Administration Research Center, University of California, Berkeley; Research Director-Evaluation of Poll Worker Training in California- Grant awarded 1/2005; Contracts with California Secretary of State's office to study poll workers throughout the State of California (2006 and 2007); Online Voter Registration Study in Washington and Arizona funded by Pew Center on the States (2008-2010); Study of all mail-ballot elections in Yolo County (2013); CV-Karin Mac Donald; 02/16 Statewide study of Access to electoral system by residents of Long Term Care facilities in California (2013) 2000-2005 Owner-Karin Mac Donald-Data Consulting; various contracts in the areas of Redistricting (San Diego, San Francisco, Special districts), Public Opinion Research, Public Administration, Public Policy, Implementation, Election Administration, Election and Census data analysis, etc 1994 -Director-Statewide Database (Redistricting Database for California), University of California, Berkeley (funded annually through the California State Budget); Various research grants from Pew Charitable Trusts, The James Irvine Foundation, The JEHT foundation, etc. to study implementation of redistricting criteria and processes, and build longitudinal datasets that allow for pre/post redistricting analysis on the same unit of analysis. Construction of geographic datasets. California State Liaison to the Bureau of the Census Redistricting Data Program for Phase II (delineation of block boundaries and voting district lines) in 1998 and 2008 respectively. Liaison for the State of California to the Census Redistricting and Voting Rights Data office, 2012 -2020. State lead for the implementation of Phase I of the census geography collection 20 16. 1995 Research Associate, UCDA T A, Survey Research Center, UC Berkeley - California Work Pays Demonstration Project 1994 Research Assistant, UCDA T A, Survey Research Center, UC Berkeley, Assistance Payments Demonstration Project Awards Co-recipient of the Raymond Vernon Prize, acknowledging outstanding contributions to the study and practice of policy analysis and public management, awarded annually by the American Association for Public Administration and Management, with Bonnie E. Glaser and Marcia Meyers, 1998 2014- Recent Elections, Redistricting and Voting Rights Related Projects Qualitative and quantitative multi-year study of various elections topics with the California Association of Clerks and Election Officials 2013 Qualitative and quantitative studies of Mail Ballot Elections in Yolo County, CA (under CA Elections Code 4001 et al) 2013 02/2013 05/2012 03/2011 02/2011 02/2011 01/2011 Design and implementation of statewide analysis of precincts with Limited English Proficiency voters (CA Elections Code I 4201; for CA Secretary of State; similar analyses conducted in previous years) Guest Lecturer, Hastings College of the Law (Redistricting, Voting Rights Act and conducting Racially Polarized Voting Analyses) Speaker, California Studies Conference, Oakland, CA (Redistricting California: From the inside looking out) Designed and taught training on census data and redistricting for California Elections officials (CACEO) Speaker, Redistricting California Collaborative; San Francisco, CA (public participation in redistricting) Speaker at Redistricting Seminar for National Conference of State Legislatures, Washington DC (public participation, data and public input databases) Speaker/Trainer; Redistricting California Conference; Los Angeles, CA (redistricting data and how to participate) CV -Karin Mac Donald; 02/16 2 2010-2012 2010-2011 2010-2011 2010 06/2010 04/2010 11/2009 06/2009 08/2009 2015 2014- 2014 2013 2012 2011 -2012 2011 2011 -2012 Lecturer, Speaker, Participant at multiple national voting rights act and redistricting seminars and convenings, including for the National Association of Latino Elected and Appointed Officials, the Chief Justice Earl Warren Institute on Race, Ethnicity and Diversity, and the Mexican American Legal Defense and Educational Fund Conceived, designed, wrote grant, received funding (The James Irvine Foundation) and implemented statewide redistricting assistance sites that allow the public access to software, technical assistance and infrastructure to participate meaningfully in the California statewide redistricting process Taught dozens of seminars throughout California on Redistricting (Data, Criteria, VRA) and how to participate; and on the implementation of Prop II Designed and taught multiple trainings for California Bureau of State Audits, on general redistricting data, and criteria; skills Applicant Review Panel members need to look for to select Commissioner Panel for CRC; California geographic, racial and ethnic diversity Faculty: Community Census and Redistricting Institute; Expert Preparation Program; Southern Coalition for Social Justice; Duke University Guest lecturer, University of California, School of Law; (Data use in Redistricting Litigation) Guest lecturer, Seminaire Frontieres des villes, Paris 8 University, France (Implementation of California Proposition 11) Faculty at Redistricting Seminar for National Conference of State Legislatures San Francisco (implementation of redistricting) Guest lecturer; University of California, Berkeley, School of Law; Voting Rights Seminar (Implementation of Voting Rights Act Section 2) Selected Consulting Projects City of Chula Vista; Consultant to the Districting Commission; Creation of first City Council districts California Association of Clerks and Election Officials (CACEO); Consultant to collect and study Election Costs over I 0 years for 58 counties The Women's Foundation of California; project to analyze and map poverty data for Single-woman headed households for legislative districts City of Escondido; Consultant to the Independent Districting Commission; Creation of first City Council districts City and County of San Francisco; Consultant to the Election Task Force for Redistricting to redraw the Supervisorial Districts Gibson, Dunn & Crutcher, LLP; Litigation Support Consultant to defend California Senate and Congressional Districts County of Stanislaus; Consultant to the Redistricting Task Force; designed outreach strategy, educational materials for public participation and Community of Interest input approach. Conducted Community and Task Force Trainings. California Citizen Redistricting Commission (CRC) -Principal Consultant; construction of Assembly, Senate and Congressional Districts for the State of California; Responsible for all technical aspects of state redistricting; also designed statewide outreach and public participation strategy for the CRC; developed outreach materials; designed public input database. CV-Karin Mac Donald; 02/16 3 2010 2009-2011 2008-2012 2006-2008 2004-2008 2002 2001 2001 2001 2000 1999/2000 1999 1999 1998/99 1998 1998 1997 1996 1996 2013- 2008- California Bureau of State Audits; Designed and taught training for the initial 8 Commissioners; California Bureau of State Audits; Consultant; trained Auditor Staff charged with developing regulations and implementing new redistricting initiative, assisted with outreach including co-hosting blogger web meeting with State Auditor Various California and Federal Voting Rights Act-racially polarized voting analyses for Lawyers' Committee of Civil Rights under Law, Mexican American Legal Defense and Educational Fund, Hanson Bridgett, LLP United States Election Assistance Commission, Consultant in study of the implementation of the electronic transmission of voting materials, and voters covered by the Uniformed and Overseas Citizens Absentee Voting Act; including qualitative study of administrative procedures in 4 states; quantitative analysis of voter experiences, sample and large N survey design. Consultant to The Election Center; Development and teaching of redistricting and voting rights course for Professional Certification Curriculum of California's Clerks and Registrars of Voters. City and County of San Francisco, Consultant to the Election Task Force for Redistricting to redraw the Supervisorial Districts Alameda-Contra Costa Transit District; Sub-Contractor/Redistricting Consultant to the Board of Directors to redraw the Ward Boundaries Peralta Community College District; Sub-Contractor/Redistricting Consultant to the District to redraw Community College Board of Trustee Areas City of San Diego; Consultant to the Redistricting Commission to redraw City Council Boundaries City of Modesto; Consultant to the Mayor's Ad-Hoc Committee on Term Limits and District Elections; Re-Design of a district-based Election System for the City of Modesto City of Oakland, Analysis of 1990 Census Undercount by Census Block; Census Steering Committee Los Angeles Times; Creation of merged marketing and electoral database The San Francisco Examiner; Local Election Analysis City of Los Angeles, Establishment of a Department of Neighborhoods; Definition and Boundary Methodology of Neighborhoods for Formation of Councils Asian Pacific American Legal Foundation, Los Angeles; Survey and Exit Poll Design The Sacramento Bee; California Statewide Demographic Trend and Election Analysis National Coalition for Immigrant Rights; Naturalization and Registration Database Design and Implementation The Feminist Majority; Voter Registration and Demographic Analysis State of California, Office of the Legislative Analyst, Implementation of Public Policy through Department of Social Services Selected Professional Activities/Memberships Task Force on Redistricting and Elections; National Conference of State Legislatures California State Liaison to the Bureau of the Census for Phase II of the Redistricting Data Program CV -Karin Mac Donald; 02/16 4 2008- 2007- 1998- 2005/2006 2006 2005 2000/2001 2000 2000 2000 1999/2000 1998 1998- 1996- 1998-2000 California Secretary of State (Bowen), Help America Vote Act Implementation Advisory Committee California Secretary of State (Bowen), VoteCal Advisory Committee National Conference of State Legislatures (NCSL), Redistricting Taskforce California Secretary of State (McPherson), Statewide Voter Registration Database Advisory Committee Expert Witness-California State Senate; Committee on Elections, Reapportionment and Constitutional Amendments Expert Witness-California State Assembly; Committee on Elections, Redistricting and Constitutional Amendments Information Facilitator Working Group, Global Disaster Information Network Global Disaster Information Network, GDIN, U.S. Delegation to Turkey Latino Steering Committee, Census 2000, City of Oakland African American Steering Committee, Census 2000, City of Oakland Census Complete Count Committees, Alameda County and Oakland California State Implementation Coordinator for Census 2000 Phase II Bay Area Automated Mapping Association American Political Science Association American Association of Public Administration and Management Academic Publications "Community of Interest Methodology and Public Testimony," (with Bruce Cain) UC Irvine Law Review, Volume 3, August 2013. "Adventures in Redistricting-A Look at the California Redistricting Commission," Election Law Journal-Special Redistricting Volume, January 2013. 'Implementation of Proposition 11, Part One: Setting the Rules, Soliciting Applications, and Forming a Commission,' (with Bruce E. Cain and Bonnie E. Glaser), forthcoming in California Journal of Politics and Policy, 2013. "Election Results," Data for Democracy-Improving Elections through Metrics and Measurement, The Pew Center on The States, Make Voting Work, December 2008 "Administering the Overseas Vote," (with Bruce E. Cain and Michael Murakami), Public Administration Review, Volume 68, Issue 5, September/October 2008 "Sorting or Self-Sorting: Competition and Redistricting in California?" (with Bruce E. Cain and Iris Hui), The New Political Geography of California, Frederick Douzet, Thad Kousser and Kenneth Miller, eds., Berkeley: Public Policy Press, 2008. "Voting from Abroad: A Survey of UOCA VA Voters," (with Bruce E. Cain and Bonnie E. Glaser), United States Election Assistance commission, http://www.eac.gov, March 2008 "UOCA VA Voters and the Electronic Transmission of Voting Materials in Four States" (with Bonnie E. Glaser), United States Election Assistance Commission, htt p://www.eac.gov, October 2007 CV -Karin Mac Donald; 02/16 5 "The Implications ofNesting in California Redistricting" (with Bruce E. Cain), University of California, Berkeley, Institute of Governmental Studies, August 2007 "Explaining Voting System Performance: Do Technology, Training, and Poll Worker Characteristics Matter?" (with Bonnie E. Glaser, Iris Hui, and Bruce Cain), prepared for presentation at the 2007 Annual Meeting of the American Political Science Association, August 2007 "The Attraction of Working from 6 am to 9:30pm for a Fraction of Minimum Wage: Poll Workers and Their Motivation to Serve," (with Bonnie E. Glaser), prepared for presentation at the 2007 Annual Meeting of the Midwest Political Science Association, Apri\2007 "From Locomotive to Bullet Train: Street-Level Implementation of E-Voting," (with Bonnie E. Glaser) prepared for presentation at the 2007 Annual Meeting of the Midwest Political Science Association, April 2007 "Voting Rights Act Reinforcement: Navigating Between High and Low Expectations," (with Bruce E. Cain), in The Future of the Voting Rights Act, David Epstein et al, editors, New York: Russell Sage, 2006. "Transparency and Redistricting," (with Bruce E. Cain), University of California, Berkeley, Institute of Governmental Studies, http://igs.berkeley .edu/redistricting re search; November 2006 "Competition and Redistricting in California: Lessons for Reform," (with Bruce E. Cain and Iris Hui), University of California, Berkeley, Institute of Governmental Studies, http://igs.berkeley.edu/redistricting_research; February 2006 "From Equality to Fairness: The Path of Political Reform since Baker v Carr" (with Bruce E. Cain and Michael P. McDonald), in Party Lines: Competition, Partisanship and Congressional Redistricting, Bruce E. Cain, Thomas Mann, eds., Washington, DC, Brookings Institution, 2005. "Pushbutton Gerrymanders? Have Computers changed Redistricting?" (with Micah Altman and Michael P. McDonald), in Party Lines: Competition, Partisanship and Congressional Redistricting, Bruce E . Cain, Thomas Mann, eds., Washington, DC, Brookings Institution, 2005. "From Crayons to Computers: The Evolution of Computer Use in Redistricting" (with Micah Altman and Michael P. McDonald) Social Science Computer Review 23(3), 2005 "California: Low-Tech Solutions Meet High-Tech Possibilities," (with Bruce E. Cain) in Election Reform, Daniel J. Palazzolo and James W. Ceaser, eds., Lanham: Lexington Books, 2005 "Rethinking Communities of Interest" in Public Affairs Report, University of California, Berkeley, Vol. 42, No. 3, Fall 200 I "Census 2000-this is your future" (with Bruce E. Cain) in California County, Journal of the California State Association of Counties, May/June 2000, Vol. 16, No.3. CV-Karin Mac Donald; 02/16 6 "Nativism, Partisanship and Immigration; An Analysis of Prop. 187" (with Bruce Cain), in Racial and Ethnic Politics in California, Vol. II, Michael Preston, Bruce Cain, and Sandra Bass, Eds. Berkeley: IGS Press, 1998. "Race and Party Politics in the 1996 US Presidential Election" (with Bruce Cain), in Racial and Ethnic Politics in California, Vol. II, Michael Preston, Bruce Cain, and Sandra Bass, Eds. Berkeley: IGS Press, 1998. "On the Front Lines of Service Delivery: Are Workers Implementing Policy Reforms?" (With Marcia Meyers and Bonnie Glaser), Journal of Policy Analysis and Management, Vol. 17, No. I, Winter 1998. "La question raciale et Ia politique des partis aux elections presidentielles de 1996" (with Bruce E. Cain), in Herodote (Journal ofGeo-Politics), Paris, France: La Decouverte, Spring 1997. "Institutional Paradoxes: Why Welfare Workers Can't Reform Welfare" (with Marcia K. Meyers, Bonnie Glaser, and Nara Dillon), February 1996-Working Paper #7, UCDATA, Survey Research Center, University of California, Berkeley. "Beyond Quantitative Research: Exploring the Reality of Welfare Policy," (with Bonnie E.Giaser) prepared for presentation at the Annual Meeting of the National Association of Welfare Research and Statistics, July 1996. "Discretion, Devolution and Equity: Public Bureaucracies and Community Based Organizations in the Implementation of Welfare Reform," (with Bonnie E. Glaser and Marcia Meyers) prepared for presentation at the 1996 Annual Meeting of the American Political Science Association, 1996. Professional Publications "Providing Election Services to People in Residential Care Facilities in California; Case Studies and a Pilot Project," (with Arshia Singh) The Information Technology and Innovation Foundation; Accessible Voting Technology Initiative; Working Paper; December 2013 "Study ofthe March 5, 2013, All Mail Elections in Yolo County," (with Ken McCue) Report for Yolo County and the California Legislature; December 2013 "Implementation of Proposition II, Soliciting Applicants: The trials and tribulations of a unique outreach campaign," (with Bonnie E. Glaser) in draft September 20 I 0. "Implementation of Proposition II, Step One: Sorting out the rules, regulations, and logistics of forming a commission," (with Bonnie E. Glaser), February 20 I 0. "Part II: Online Voter Registration Implementation Study," in Online Voter Registration (OLVR) Systems in Arizona And Washington: Evaluating Usage, Public Confidence And Implementation Processes, (with Bonnie E. Glaser) Pew Center on the States, April I, 2010 CV -Karin Mac Donald; 02/16 7 "Survey of Poll Workers in California-General Election November 7, 2006 Report for *Contra Costa County," (with Bonnie E. Glaser), May I, 2007 [*equivalent report prepared for eight California Counties] "Voices from the Polling Place," recommendations prepared for the California Secretary of State's Office, (with Bonnie E. Glaser), April I, 2007 "The Why, How, What and When of Precinct Boards: Reactions from the Front Lines; A Survey of California Poll Workers in the Primary Election of2006; Report for *Alameda County," (with Bonnie E. Glaser), September I, 2006 [*equivalent report prepared for twenty-four California Counties] "The Why, How, What and When of Precinct Boards: Reactions from the Front Lines; A Survey of California Poll Workers in the Primary Election of 2006," prepared for the Annual Conference of California Association of Clerks and Election Officials (CACEO), (with Bonnie E. Glaser), July 25, 2006 "Report to the Ad Hoc Committee on District Elections and Term Limits," City of Modesto, Evaluation of Voter Participation and Overview of Possible Changes to the Election System to Increase Participation, (with Bruce E. Cain), 2000 "California Work Pays Demonstration Project, A Process Evaluation Phase IV: 1996" (with Barbara West Snow, Bonnie Glaser, and Christopher Jewell), UCDA T A, Survey Research Center, 1997 "California Work Pays Demonstration Project, A Process Evaluation Phase 111: 1995" (with Barbara West Snow, Bonnie Glaser, and Christopher Jewell), UCDA TA, Survey Research Center, 1997. "California Work Pays Demonstration Project Process Evaluation: Communication of Work Incentives," (with Bonnie E. Glaser) UC DATA Report, 1994. Selected Academic Papers/Invited Talks "A New Era or 1981 Revisited? California's Redistricting in 2001" presented at Lanier Public Policy Conference, University of Texas, Houston; December 2000 "Preparing for Redistricting in 2001 -Communities define their Interests" presented at American Political Science Association, Annual Meeting, Boston, 1998 "Wedge Issues and Polarization" 1997, presented at the Latino Civil Rights Crisis Research Conference of the Civil Rights Project, Harvard University; Brookings Institution, Washington D.C. 1997 "Race, Ethnicity, And Affirmative Action: The Impact Of Proposition 209 On Presidential Voting" (with Bruce E. Cain and Kenneth McCue), [S.l.: s.n., 1997]. CV -Karin Mac Donald; 02/16 8 "Discretion, Devolution and Equity: Public Bureaucracies and Community Based Organizations in the Implementation of Welfare Reform" (with Marcia Meyers and Bonnie Glaser) 1996; presented at American Political Science Association Annual Meeting, San Francisco, August 1996 "Immigration, Social Cost and Fairness: The Determinants of California's Prop. 187" (with Bruce Cain and Ken McCue) 1996, presented at American Political Science Association Annual Meeting, San Francisco, 1996 "Bridging the Borders of Research; Qualitative Methodology in a Quantitative Environment" (with Bonnie Glaser) 1996; presented at National Association of Welfare Research and Statistics, Annual Conference, San Francisco, June 1996 "The Effect of Immigration on the Vote for Proposition 187" (with Bruce Cain) Quantitative Statistical Seminar Series, UC Berkeley, 1995 "Why Welfare Workers Can't Reform Welfare" (with Marcia K. Meyers, Bonnie Glaser, and Nara Dillon) 1995; presented at American Political Science Association Annual Meeting 1995 CV -Karin Mac Donald; 02/16 9 PERSONAL SERVICES AGREEMENT THIS AGREEMENT is made, entered into, and shall become effective this __ day of April, 2016, by and between the City of San Juan Capistrano (hereinafter referred to as the "City") and Ames & Associates (hereinafter referred to as the "Consultant"). RECITALS: WHEREAS, City desires to retain the services of Consultant to provide community engagement services in connection with City's transition from at-large city council elections to by-district city council elections; and WHEREAS, Consultant is qualified by virtue of experience, training, education and expertise to accomplish such services. NOW, THEREFORE, City and Consultant mutually agree as follows: Section 1. Scope of Work. The scope of work to be performed by the Consultant shall consist of those tasks as set forth in Exhibit "A," attached hereto and incorporated herein by reference. To the extent that there are any conflicts between the provisions described in Exhibit "A" and those provisions contained within this Agreement, the provisions in this Agreement shall control. Section 2. Term . This Agreement shall commence on the effective date and shall terminate, and all services required hereunder shall be completed, no later than July 31, 2016, unless extended by mutual consent of the parties. Section 3. Compensation. 3.1 Amount. Compensation for the services hereunder shall be Eighteen Thousand One Hundred Fifty Dollars ($18, 150), as more particularly set forth in Exhibit A. In no event shall the compensation for services rendered pursuant to this Agreement, including reimbursable expenses, exceed Twenty Thousand Dollars ($20,000). 1 61147.03006124714570.1 ATTACHMENT 2 3.2 Method of Payment. Subject to Section 3.1, Consultant shall submit monthly invoices based on total services which have been satisfactorily completed for such monthly period. The City will pay monthly progress payments based on approved invoices in accordance with this Section . 3.3 Records of Expenses . Consultant shall keep complete and accurate records of all costs and expenses incidental to services covered by this Agreement. These records will be made available at reasonable times to the City. Invoices shall be addressed as provided for in Section 16 below. Section 4. Independen t Contractor. It is agreed that Consultant shall act and be an independent contractor and not an agent or employee of the City, and shall obtain no rights to any benefits which accrue to Agency's employees . Section 5. Limitations Upon Subcontracting and Assignment. The experience, knowledge, capability and reputation of Consultant, its principals and employees were a substantial inducement for the City to enter into this Agreement. Consultant shall not contract with any other entity to perform the services required without written approval of the City. This Agreement may not be assigned, voluntarily or by operation of law, without the prior written approval of the City . If Consultant is permitted to subcontract any part of this Agreement by City, Consultant shall be responsible to the City for the acts and omissions of its subcontractor as it is for persons directly employed. Nothing contained in this Agreement shall create any contractual relationships between any subcontractor and City. All persons engaged in the work will be considered employees of Consultant. City will deal directly with and will make all payments to Consultant. Section 6. Changes to Scope of Work . For extra work not part of this Agreement, a written authorization from City is required prior to Consultant undertaking any extra work. In the event of a change in the Scope of Work provided for in the contract documents as requested by the City, the Parties hereto shall execute an addendum to this Agreement setting forth with particularity all terms of the new agreement, including but not limited to any additional Consultant's fees. Section 7. Time of Essence. Time is of the essence in the performance of this Agreement. II II 61147.03006\24714570.1 2 Section 8. Compliance with Law. Consultant shall comply with all applicable laws, ordinances, codes and regulations of federal, state and local government. Section 9. Conflicts of Interest. Consultant covenants that it presently has no interest and shall not acquire any interest, direct or indirect, which would conflict in any manner or degree with the performance of the services contemplated by this Agreement. No person having such interest shall be employed by or associated with Consultant. Section 10. Copies of Work Product. At the completion of the work, Consultant shall have delivered to City at least one (1) copy of any final reports and/or notes or drawings containing Consultant's findings, conclusions, and recommendations with any supporting documentation. All reports submitted to the City shall be in reproducible format, or in the format otherwise approved by the City in writing. Section 11. Ownership of Documents. All reports, information, data and exhibits prepared or assembled by Consultant in connection with the performance of its services pursuant to this Agreement are confidential to the extent permitted by law, and Consultant agrees that they shall not be made available to any individual or organization without prior written consent of the City. All such reports, information, data, and exhibits shall be the property of the City and shall be delivered to the City upon demand without additional costs or expense to the City. The City acknowledges such documents are instruments of Consultant's professional services. Section 12. Indemnity. To the fullest extent permitted by law, Consultant agrees to protect, defend, and hold harmless the City and its elective and appointive boards, officers, agents, and employees from any and all claims, liabilities, expenses, or damages of any nature, including attorneys' fees, for injury or death of any person, or damages of any nature, including interference with use of property, arising out of, or in any way connected with the negligence, recklessness and/or intentional wrongful conduct of Consultant, Consultant's agents, officers, employees, subcontractors, or independent contractors hired by Consultant in the performance of the Agreement. The only exception to Consultant's responsibility to protect, defend, and hold harmless the City, is due to the sole negligence, recklessness and/or wrongful conduct of the City, or any of its elective or appointive boards, officers, agents, or employees. II II II 3 61147.03006\24714570 .1 This hold harmless agreement shall apply to all liability regardless of whether any insurance policies are applicable. The policy limits do not act as a limitation upon the amount of indemnification to be provided by Consultant. Section 13. Insurance. On or before beginning any of the services or work called for by any term of this Agreement, Consultant, at its own cost and expense, shall carry, maintain for the duration of the agreement, and provide proof thereof that is acceptable to the City, the insurance specified below with insurers and under forms of insurance satisfactory in all respects to the City. Consultant shall not allow any subcontractor to commence work on any subcontract until all insurance required of the Consultant has also been obtained for the subcontractor. Insurance required herein shall be provided by Insurers in good standing with the State of California and having a minimum Best's Guide Rating of A-Class VII or better. 13.1 Comprehensive General Liability. Throughout the term of this Agreement, Consultant shall maintain in full force and effect Comprehensive General Liability coverage in an amount not less than one million dollars per occurrence ($1 ,000,000.00), combined single limit coverage for risks associated with the work contemplated by this agreement. If a Commercial General Liability Insurance form or other form with a general aggregate limit is used, either the general aggregate limit shall apply separately to the work to be performed under this agreement or the general aggregate limit shall be at least twice the required occurrence limit. 13.2 Workers' Compensation . If Consultant intends to employ employees to perform services under this Agreement, Consultant shall obtain and maintain, during the term of this Agreement, Workers' Compensation Employer's Liability Insurance in the statutory amount as required by state law. 13.3 Proof of Insurance Requirements/Endorsement. Prior to beginning any work under this Agreement, Consultant shall submit the insurance certificates, including the deductible or self-retention amount, and an additional insured endorsement naming City, its officers, employees, agents, and volunteers as additional insured as respects each of the following: Liability arising out of activities performed by or on behalf of Consultant, including the insured's general supervision of Consultant; products and completed operations of Consultant; premises owned, occupied or used by Consultant; or automobiles owned, leased, hired, or borrowed by Consultant. The coverage shall contain no special limitations on the scope of protection afforded City, its officers, employees, agents, or volunteers. 4 61147.03006\24714570.1 13.4 Errors and Omissions Coverage [FOR PROFESSIONS/WORK EXCLUDED FROM GENERAL LIABILITY] Throughout the term of this Agreement, Consultant shall maintain Errors and Omissions Coverage (professional liability coverage) in an amount of not less than One Million Dollars ($1 ,000,000). Prior to beginning any work under this Agreement, Consultant shall submit an insurance certificate to the City's General Counsel for certification that the insurance requirements of this Agreement have been satisfied . 13.5 Notice of Cancellation/Termination of Insurance . The above policy/policies shall not terminate, nor shall they be cancelled, nor the coverages reduced, until after thirty (30) days' written notice is given to City, except that ten (1 0) days' notice shall be given if there is a cancellation due to failure to pay a premium. 13.6 Terms of Compensation . Consultant shall not receive any compensation until all insurance provisions have been satisfied . 13.7 Notice to Proceed. Consultant shall not proceed with any work under this Agreement until the City has issued a written "Notice to Proceed" verifying that Consultant has complied with all insurance requirements of this Agreement. Section 14. Termination. City shall have the right to terminate this Agreement without cause by giving seven (7) days' advance written notice of termination to Consultant. In addition, this Agreement may be terminated by any party for cause by providing ten (1 0) days' notice to the other party of a material breach of contract. If the other party does not cure the breach of contract, then the agreement may be terminated subsequent to the ten (1 0) day cure period. Section 15. Notice. All notices shall be personally delivered or mailed to the below listed addresses, or to such other addresses as may be designated by written notice. These addresses shall be used for delivery of service of process: II II II II 6 1147 .03006\24714570.1 5 To City: To Consultant: City of San Juan Capistrano 32400 Paseo Adelanto San Juan Capistrano, CA 92675 Attn: Ayako Rauterkus Ames & Associates 17842 Arbor Irvine, CA 92612 Attn: Joseph D. Ames Section 16. Attorneys' Fees . If any action at law or in equity is necessary to enforce or interpret the terms of this Agreement, the prevailing party shall be entitled to reasonable attorneys' fees, costs and necessary disbursements in addition to any other relief to which he may be entitled. Section 17. Governing Law. This Agreement shall be governed by the laws of the State of California. Venue shall be in Orange County. Section 18. Entire Agreement. This Agreement constitutes the entire understanding and agreement between the parties and supersedes all previous negotiations between them pertaining to the subject matter thereof. Section 19. Counterparts and Facsimile signatures. This Agreement may be executed by the Parties in counterparts, which counterparts shall be construed together and have the same effect as if all the Parties had executed the same instrument. Counterpart signatures may be transmitted by facsimile, email, or other electronic means and have the same force and effect as if they were original signatures. [SIGNATURE PAGE FOLLOWS] 6 61147.03006\24714570. I IN WITNESS WHEREOF, the parties hereto have executed this Agreement for Demographic Services. CITY OF SAN JUAN CAPISTRANO By : ________ ~---------------- Ben Siegel, City Manager CONSULTANT By: ________________________ __ Joseph D. Ames ATTEST: Maria Morris, City Clerk APPROVED AS TO FORM: City Attorney 7 61147.03006\24714570.1 CHANGE ..,_.,..,......_. FACILITATE === COMMUNICATE Community Outreach Proposal for City of San Juan Capistrano's Districting Process April 7, 2016 Ames & Associates is pleased to present our proposal to inform and involve community members in the City of San Juan Capistrano's district boundary-drawing process. BENEFITS OF COMMUNITY OUTREACH Involving disparate groups in a community conversation requires they must first be Aware of the issue (inform) and Understand the impact of the final decision (educate) before they can be moved to take part in the process Buy-in (engagement). In early 2016, Ames & Associates successfully completed a project to provide community outreach to the residents of Anaheim. During the outreach campaign for Anaheim's districting process, meeting attendance increased from 25 to 150 participants. If residents are not informed by the City, gossip will take over, spreading inaccurate stories that make it very difficult to approach the issue in a calm, logical manner. Our community outreach program believes in the value of "good gossip" that spreads in a grassroots manner and delivers useful information. 3. Acceptance & Buy-in 1. Awareness 2. Understanding Change Communication Continuum Consistent, customized well-planned messaging to targeted stakeholders . The key to getting community members to attend meetings is to answer this question: "What does this mean to me?" Three clear and impartial reasons, clearly communicated, will help residents see the value of making their voices heard. (Fewer reasons than three are not impactful. More than three reasons will not be internalized and remembered.) PROPOSAL CHANGE FACILITATE COMMUNICATE Ames & Associates will use a variety of vehicles, in the language that is most impactful for the target audience. Considering San Juan Capistrano's demographics , we recommend printed information be translated into Spanish . NOTE: Translation fees are not included in the fee schedule below. We will provide and pass through translation costs if requested. ACTIONS FEES Planning meetings $200 per 1- hour meeting (estimate 4 hours) Timeline: Develop a schedule that includes delivery, approval and $250 implementation Theme: Develop a unifying theme for communications $250 E-postcard Banner: Develop a graphic (English & Spanish) that uses the $400 theme and can be printed, posted or emailed to target audiences Key Messages: In order to tie communications together and ensure the $1000 City's desired messages are used, we will develop very brief Key Messages about the districting and why community voices need to be heard. Elevator Speech: We will develop a 15-30 second elevator speech, briefly $250 explaining the process, so all participants will speak with the same voice and avoid unintentionally confusing those who are learning about the background and next steps. Fast Facts I One-page flyer: Flyer (English on one side & Spanish on the $2,750 other) that can be printed and posted online : Messaging -How we got here; What happens now; What this means to you ; How you can participate; etc. Frequently Asked Questions (FAQ): Document (English on one side & $500 Spanish on the other) that can be printed & posted online Press releases (informational): Develop press release prior to each $400 per meeting and after the final meeting; Post online; Pitch to targeted release publications (estimate 8 releases) CHANGE FACiliTATE COMMUNICATE ACTIONS Copy fore-postcards (7 cards-1 per meeting plus final wrap-up): This is typically the most valuable communication, since it can be distributed to organizations and redistributed among community leaders and residents . It shows up on computers and phones, providing a grass-roots communication and finds people where they are. Messages (English & Spanish) change per meeting, but emphasize the importance of each individual's involvement, as well as meeting locations I dates I times e-NEWS ITEMS: Brief items (200 -250 words) to remind the community of the meeting and create a record of outreach Advertising: While ads are the least impactful , this form of outreach rounds out the many ways people receive information. Ads are both printed and online and would emphasize the time and location of the meetings. Ames & Associates would interface with the publication and pass the publication's advertising cost through to the City. Attend community meetings or view online: Ames & Associates believes it is vital to experience the community meetings and talk with participants personally -so we can tailor communications to fit the conversation . We would attend at least half of the meetings in person and view the rest online . Produce Final Outreach Report & Provide Samples: This is valuable for the City's record ESTIMATED TOTAL CASE STUDY CASE STUDY: DISTRICTING FEES $450 per e- card (estimate 8 e-cards) $200 per item (estimate 8 items) $150 per ad (estimate 8 ads) $250 per meeting (estimate 7 meetings) $600 $18,150 City of Anaheim's Community Outreach -Strategy & Tactics PURPOSE The City of Anaheim needed to concisely explain the process for establishing six City Council voting districts to its various communities. The goal was to engage community members to attend meetings, provide input, submit maps and -eventually-coalesce around a single map submission . A clear, neutral approach I multiple languages was critical. ACTION CHANGE FACILITATE COMMUNICATE • Developed a strategy to encourage attendance and constructive participation in the districting process, while honoring the City's need to remain neutral as to the proposed outcome o Messaging was developed in English, Spanish, Tagalog & Vietnamese • Developed a tagline for the community meetings (Shape Anaheim's Future I Draw Your City Council Districts), and altered it for the public hearings (Shape Anaheim's Future I Six City Council Districts) • Developed graphics and brief, consistent messaging • Developed scripts and a very successful video campaign, including public service announcements • Contacted constituents on a grass-roots level, using a series of e-postcards • Developed print collateral, including flyers, newsletter items and magazine articles • Wrote press releases and worked with the City to contact the media • Provided copy to update Anaheim's districting website, including front-page copy, Frequently Asked Questions (FAQs) and history • When, later in the process, a City Council meeting was shut down by protests, we developed messages which successfully encouraged meeting decorum and constructive feedback RESULT When the community meetings began, a disappointing 25 people attended, with even fewer participating. As they progressed, meetings grew to more than 150 attendees, with an unprecedented number of maps-more than 30-submitted. Ames & Associates developed messaging that supported and simplified the demographer's information - emphasizing how to work with the demographer to better understand the map submission process and to meet with him before or after meetings. In the end, the community became energized, worked together to support a single map and behaved in a respectful and productive manner. REFERENCES Linda Andal, CMC, City Clerk, City of Anaheim landal@anaheim. net 714.765.5166 http://www.anaheim.net/ Linda Christopher, Executive Director, OC STEM lch ristopher@ocstem. org 916.759.9041 www.ocstem .org EXPERIENCE CHANGE FACILITATE COMMUNICATE Ames & Associates has significant experience in community outreach/public education. For example, Ames & Associates recently completed a community education/communications project for OC STEM, a nonprofit supported by the Broadcom Foundation and the Orange County Department of Education. We developed digital toolkits to help three sectors of the community discuss an educational initiative. The toolkits are in English and Spanish and include more than 30 video interviews in English, Spanish, Vietnamese and Korean. Ames & Associates has worked with local governments in Santa Ana and Costa Mesa on various projects, as well as with the City of San Diego Workforce Investment Board. Joe is the founder of a 10-year-old education nonprofit, Latino Educational Attainment, that assists Spanish-speaking parents to navigate the school system and provides them with tools to help their children succeed. Joe started Ames & Associates 10 years ago. Prior to that, he was a senior editor with the Orange County Register and was part of a team that won a Pulitzer Prize while at the Miami Herald. Joe worked with a team that helped move Adult Education from the Maryland Department of Education to the Maryland Department of Labor. After the state legislature approved the change, Joe and his team members worked to bring together a disparate group to implement the change, including department heads, community college presidents and prison wardens. The change was considered successful. Linda directed internal communications for Fluor, a global Fortune 500 engineering and construction company, when it was based in Aliso Viejo. Linda also managed global communication for a software implementation at Fluor, setting up communications teams in offices located around the world. For a Samsung construction entity based in Long Beach, she handled advertising, community relations, media relations and corporate communications, working closely with her counterparts in Seoul, South Korea. Linda is currently working with clients, including conducting a marketing campaign for a national training nonprofit group, Institute of Cultural Affairs in the U.S.A. Technology of Participation (ToP).