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13-0601_PORTFORD SOLUTIONS_Personal Services Agreement PERSONAL SERVICES AGREEMENT THIS AGREEMENT is made, entered into, and shall become effective this 1St day of June, 2013, by and between the City of San Juan Capistrano (hereinafter referred to as the "City") and Portford Solutions (hereinafter referred to as the "Consultant"). RECITALS: WHEREAS, City desires to retain the services of Consultant regarding the City's proposal to eliminate Application Xtender and Kofax Capture to be replace by DocuNECT solution; provide on-going licensing fees, technical support and maintenance of the DocuNECT solution; various projects as defined by the City; and WHEREAS, Consultant is qualified by virtue of experience, training, education and expertise to accomplish such services. NOW, THEREFORE, City and Consultant mutually agree as follows: Section 1. Scope of Work. The scope of work to be performed by the City shall consist of those tasks as set forth in Exhibit'A," attached and incorporated herein by reference. To the extent that there are any conflicts between the provisions described in Exhibit "A" and those provisions contained within this Agreement, the provisions in this Agreement shall control. Section 2. Term. This Agreement shall commence on the effective date and shall terminate, and all services required hereunder shall be completed, no later than June 30, 2016. Section 3. Compensation. 3.1 Amount. Total compensation for the services hereunder shall not exceed $41,167.56 for the term of the agreement and as set forth in Exhibit "A," attached and incorporated herein by reference. 3.2 Method of Payment. Subject to Section 3.1, Consultant shall submit monthly invoices based on total services and products which have been satisfactorily completed for such monthly period. The City will pay monthly progress payments based on approved invoices in accordance with this Section. 3.3 Records of Expenses — expenses shall not be reimbursed. 1 Section 4. Independent Contractor. It is agreed that Consultant shall act and be an independent contractor and not an agent or employee of City, and shall obtain no rights to any benefits which accrue to City's employees. Section 5. Limitations Upon Subcontracting and Assi nment. The experience, knowledge, capability and reputation of Consultant, its principals and employees were a substantial inducement for City to enter into this Agreement. Consultant shall not contract with any other entity to perform the services required without written approval of the City. This Agreement may not be assigned, voluntarily or by operation of law, without the prior written approval of the City. If Consultant is permitted to subcontract any part of this Agreement by City, Consultant shall be responsible to City for the acts and omissions of its subcontractor as it is for persons directly employed. Nothing contained in this Agreement shall create any contractual relationships between any subcontractor and City. All persons engaged in the work will be considered employees of Consultant. City will deal directly with and will make all payments to Consultant. Section 6. Changes to Scope of Work. For extra work not part of this Agreement, a written authorization from City is required prior to Consultant undertaking any extra work. In the event of a change in the Scope of Work provided for in the contract documents as requested by the City,the Parties hereto shall execute an addendum to this Agreement setting forth with particularity all terms of the new agreement, including but not limited to any additional Consultant's fees. Section 7. Familiarity with Work and/or Construction Site. By executing this Agreement, Consultant warrants that: (1) it has investigated the work to be performed; (2) if applicable, it has investigated the work site(s), and is aware of all conditions there; and (3) it understands the facilities, difficulties and restrictions of the work to be performed under this Agreement. Should Consultant discover any latent or unknown conditions materially differing from those inherent in the work or as represented by City, it shall immediately inform the City of this and shall not proceed with further work under this Agreement until written instructions are received from the City. Section 8. Time of Essence. Time is of the essence in the performance of this Agreement. 2 Section 9. Conflicts of Interest. Consultant covenants that it presently has no interest and shall not acquire any interest, direct or indirect, which would conflict in any manner .or degree with the performance of the services contemplated by this Agreement. No person having such interest shall be employed by or associated with Consultant. Section 10. Copies of Work Product. At the completion of the work, Consultant shall have delivered to City at least one (1) copy of any final reports and/or notes or drawings containing Consultant's findings, conclusions, and recommendations with any supporting documentation. All reports submitted to the City shall be in reproducible format, or in the format otherwise approved by the City in writing. Section 11. Ownership of Documents. All reports, information, data and exhibits prepared or assembled by Consultant in connection with the performance of its services pursuant to this Agreement are confidential to the extent permitted by law, and Consultant agrees that they shall not be made available to any individual or organization without prior written consent of the City. All such reports, information, data, and exhibits shall be the property of the City and shall be delivered to the City upon demand without additional costs or expense to the City. The City acknowledges such documents are instruments of Consultant's professional services. Section 12. Indemnity. To the fullest extent permitted by law, Consultant agrees to protect, defend, and hold harmless the City and its elective and appointive boards, officers, agents, and employees from any and all claims, liabilities, expenses, or damages of any nature, including attorneys' fees, for injury or death of any person, or damages of any nature, including interference with use of property, arising out of, or in any way connected with the negligence, recklessness and/or intentional wrongful conduct of Consultant, Consultant's agents, officers, employees, subcontractors, or independent contractors hired by Consultant in the performance of the Agreement: The only exception to Consultant's responsibility to protect, defend, and hold harmless the City, is due to the negligence, recklessness and/or wrongful conduct of the City, or any of its elective or appointive boards, officers, agents, or employees. This hold harmless agreement shall apply to all liability regardless of whether any insurance policies are applicable. The policy limits do not act as, a limitation upon the amount of indemnification to be provided by Consultant. 3 Section 13. Insurance. On or before beginning any of the services or work called for by any term of this Agreement, Consultant, at its own cost and expense, shall carry, maintain for the duration of the agreement, and provide proof thereof that is acceptable to the City, the insurance specified below with insurers and under forms of insurance satisfactory in all respects to the City. Consultant shall not allow any subcontractor to commence work on any subcontract until all insurance required of the Consultant has also been obtained for the subcontractor. Insurance required herein shall be provided by Admitted Insurers in good standing with the State of California and having a minimum Best's Guide Rating of A-Class VII or better. 13.1 Comprehensive General Liability. Throughout the term of this Agreement, Consultant shall maintain in full force and effect Comprehensive General Liability coverage in an amount not less than one million dollars per occurrence ($1,000,000.00), combined single limit coverage for risks associated with the work contemplated by this agreement. If a Commercial General Liability Insurance form or other form with a general aggregate limit is used, either the general aggregate limit shall apply separately to the work to be performed under this agreement or the general aggregate limit shall be at least twice the required occurrence limit. 13.2 Comprehensive Automobile Liability. Throughout the term of this Agreement, Consultant shall maintain in full force and effect Comprehensive Automobile Liability coverage, including owned, hired and non- owned vehicles in an amount not less than one million dollars per occurrence ($1,000,000.00). 13.3 Workers' Compensation. If Consultant intends to employ employees to perform services under this Agreement, Consultant shall obtain and maintain, during the term of this Agreement, Worker's Compensation Employer's Liability Insurance in the statutory amount as required by state law. 13.4 Proof of Insurance Requirements/Endorsement. Prior to beginning any work under this Agreement, Consultant shall submit the insurance certificates, including the deductible or self-retention amount, and an additional insured endorsement naming City, its officers, employees, agents, and volunteers as additional insureds as respects each of the following: Liability arising out of activities performed by or on behalf of Consultant, including the insured's general supervision of Consultant; products and completed operations of Consultant; premises 4 owned, occupied or used by Consultant; or automobiles owned, leased, hired, or borrowed by Consultant. The coverage shall contain no special limitations on the scope of protection afforded City, its officers, employees, agents, or volunteers. 13.5 Notice of Cancellation/Termination of Insurance. The above policy/policies shall not terminate, nor shall they be cancelled, nor the coverages reduced, until after thirty(30) days'written notice is given to City, except that ten (10) days' notice shall be given if there is a cancellation due to failure to pay a premium. 13.6 Terms of Compensation. Consultant shall not receive any compensation until all insurance provisions have been satisfied. 13.7 Notice to Proceed. Consultant shall not proceed with any work under this Agreement until the City has issued a written "Notice to Proceed"verifying that Consultant has complied with all insurance requirements of this Agreement. Section 14. Termination. City shall have the right to terminate this Agreement without cause by giving thirty (30) days' advance written notice of termination to Consultant. In addition, this Agreement may be terminated by any party for cause by providing ten (10) days' notice to the other party of a material breach of contract. If the other party does not cure the breach of contract, then the agreement may be terminated subsequent to the ten (10) day cure period. Section 15. Notice. All notices shall be personally delivered or mailed to the below listed addresses, or to such other addresses as may be designated by written notice. These addresses shall be used for delivery of service of process: To City: City of San Juan Capistrano 32400 Paseo Adelanto San Juan Capistrano, CA 92675 Attn: City Clerk To Consultant: Portford Solutions Attn: Bruce Bolton 9641 Irvine Center Drive Irvine, CA 92618 5 Section 16. Attorneys' Fees. If any action at law or in equity is necessary to enforce or interpret the terms of this Agreement, the prevailing party shall be entitled to reasonable attorneys' fees, costs and necessary disbursements in addition to any other relief to which he may be entitled. Section 17. Dispute Resolution. In the event of a dispute arising between the parties regarding performance or interpretation of this Agreement, the dispute shall be resolved by binding arbitration under the auspices of the Judicial Arbitration and Mediation Service ("JAMS"). Section 18. Entire Agreement. This Agreement constitutes the entire understanding and agreement between the parties and supersedes all previous negotiations between them pertaining to the subject matter thereof. IN WITNESS WHEREOF, the parties hereto have executed this Agreement. OF J N ISTRANO Daren P. Brus , City Manager CONSULTANT By: U Br B ton ortford ons ATTES` Maris i y Clerk APPROVED AS TO FORM: AHr�� an Ligten, City Attorney 6 Portbid -o�_�_�r 1 Provides the following Statement Of Work (SOW) to the City of San Juan Capistrano 3Nan `mow ,�1- ,mnaari " Rn isru 146 1776 • r r for Conversion of EDMS to DocuNECTTM This SOW outlines the tasks and activities required to migrate the City of San Juan Capistrano's Documentum AX environment to DocuNECTTM and the creation of a DocuNECT-based self-service public access portal Version 3.0, Final Portford Solutions Group, Inc. (PSG) 9641 Irvine Center Drive Irvine, CA 92618 www.portfordsolutions.corn Prepared By: Bradley Grell (949) 333-0402 Brad.Grell@portfordsolutions.com Date: 4/30/2013 EXHIBIT A Conversion of EDMS to DocuNECT Statement of Work Page 2 of 16 Statement of Confidentiality This Statement of Work is protected under the copyright laws of the United States and other countries as an unpublished work. This document contains information that is proprietary and confidential to Portford Solutions Group, which shall not be disclosed outside of the organization or duplicated, used or disclosed in whole or in part by the recipient for any purpose other than to evaluate this document. Any other use or disclosure in whole or in part of this information without the express written permission of Portford Solutions Group is prohibited. tFvrd Version 3.0 Final Conversion of EDMS to DocuNECT Statement of Work Page 3 of 16 Contents 1 Introduction ..............................................................................................................4 1.1 Document Format .............................................................................................4 2 Our Understanding....................................................................................................4 2.1 The project objectives are as follows: ...............................................................4 3 Proposed Solution.................................................................................................... 5 4 Current Environment Overview.....................:..........................................................7 4.1 Current AX Applications....................................................................................7 4.2 New DocuNECT Cabinets.................................................................................9 5 Migration Solution Implementation......................................................................... 10 6 Pricing................................................................................................•. ............... 12 6.1 Phase 1: Migration Project Summary............................................................. 12 6.2 Phase 1: Migration Project DocuNECT TM Software Costs ............................. 12 6.3 Phase, 1: Migration Project Breakdown .......................................................... 13 6.4 Phase 1: Migration Project Payment Schedule.............................................. 13 6.5 Recurring Annul Costs.................................................................................... 13 6.6 Phase 1: Migration Project Professional Services Costs ............................... 13 6.7 Phase II: Anticipated, Estimated Public Access Portal Development Cost .... 14 7 Terms and Condition.............................................................................................. 15 7.1 Implementation Assumptions.......................................................................... 15 7.2 SOW Terms .................................................................................................... 15 8 SOW Approval ....................................................................................................... 16 Hord Version 3.0 Final Conversion of EDMS to DocuNECT Statement of Work Page 4 of 16 1 Introduction This SOW outlines the tasks and activities required to migrate the City of San Juan Capistrano's (the "City") Documentum AX environment to DocuNECT. 1.1 Document Format This document contains the following sections: • Our Understanding. Presents Portford's' understanding of the project objectives and scope for the project. • Estimated Solution Costs. Contains estimated costs for implementing the solution. • Terms and Conditions. This section outlines the terms and conditions for the Statement of Work. • Approval. This section contains the SOW approval. 2 Our Understanding The City has been using EMC's AppXtender electronic document management solution (EDMS) for over 10 years and has expressed an interest in updating their software solution to DocuNECT TM to provide additional support for several upcoming internal initiatives, including deploying throughout the City's departments, standardizing their records storage to a single location, imaging-enabling existing legacy applications, and the creation and deployment of a public-facing self-service portal to facilitate requests for information. 2.1 The project objectives are as follows: ComponentExisting Software .. . . To - Documentum AX v6.5 Documentum Web Access v6.5 DocuNECT TM v4.6 Documentum Verity v5.5 Kofax Capture v8 High-Level Install & configure DocuNECT TM on new VMware virtual servers provided by the Cit. Install & configure main basic dashboard &enable Migrate all existing AX content into new DocuNECT environment Reconfigure scan stations to scan to DocuNECT w/o Kofax /� Pord6rdsoi UITI ONs Version 3.0 Final Conversion of EDMS to DocuNECT Statement of Work Page 5 of 16 3 Proposed Solution The City's current annual maintenance and support comes due July 1 each year. The City's budget for the support& maintenance for the current EDMS is as follows: • The City currently pays $7,436.52 annually for AX maintenance which consists of 15 AX concurrent user licenses, 1 Verity Full-Text Server license, and 5 Verity concurrent user licenses. • The City currently pays $6,336.00 annually for Kofax Capture maintenance which consists of 8 full scan station licenses and a volume of 200;000 images/mo. Per discussions with the City, Portford is proposing the elimination of both AppXtender & Kofax Capture to be replace entirely with a 25 user DocuNECT solution In response to the City's interest in DocuNECT TM, Portford is prepared to offer the following $0 replacement offer as defined below: • The City and PSG will contract for a minimum three (3) year period, with an option to renew the 3 year contract at the same price. • Years 1-3 will be applied to the AX 4 DocuNECT migration, which could commence soon after the beginning of the current support period (7/1/2013) and is further defined later in this document • Beginning this coming renewal period, July 1, 2013, Portford will no longer pay EMC for annual support for AX, nor Kofax for annual support for Kofax Capture, instead, based on the agreement defined in this SOW, the City will continue to remit to Portford the current annual support& maintenance amount paid for the both the AppXtender components - $7,436.52—and the Kofax Capture components - $6,336.00—an annual total of$13,722.52/year combined for the next 3 years maintenance periods of 2013/2014, 2014/2015, and 2015/2016 totaling $32,464.23 for the 3 year period. • The total cost of the DocuNECT system fully implemented is $32,693.80, therefore the system will be paid over the first three (3) years using the existing annual maintenance costs (the $229.57 delta will be waived) SPECIAL NOTE: The City has requested that approximately 6 to 9 months after the initial migration to DocuNECT is complete, the self-service portal project will commence, with a tentative goal to have the portal in place on or around July 1, 2014. o Portford agrees to perform the requested work under the 3 year contract, and defer payment until year 4 and/or 5 as determined by that projects scope of work. NOTE: Portford has applied a 20% discount to the software costs in order to conform to the budgetary requirements of the City. r�r tford Version 3.0 Final Conversion of EDMS to DocuNECT Statement of Work Page 6 of 16 For the funding defined above, and with the above commitment in place, Portford will: • Install the DocuNECT TM software to replace the AppXtender & Kofax software components with matching DocuNECT TM functionality. • Migrate existing User/Group configurations, and specific content as defined in section 4.2 - New DocuNECT Cabinets below, from the existing AppXtender environment into the new DocuNECTTm environment • Provide a Migration report detailing what was in the old system, what was migrated to the new DocuNECT system, and the delta, if any, with a limited explanation for the difference if possible. • Configure new Connectors to capture & index scanned documents in DocuNECT TM scanned from either Multi-Function Printers (MFPs) or desktop scanners (using the scanners' legacy scanning software). • At the appropriate time (after DocuNECT if fully in production and accepted as described above) Portford will work with the City's resources to implement the self-service public portal (additional analysis and definition of the requirements will need to be gathered in information-gathering workshops when this project begins). tFord Version 3.0 Final Conversion of EDMS to DocuNECT Statement of Work Page 7 of 16 4 Current Environment Overview The table below provides an overview of the current system status AX Applications 62 configured see table below for usage details Database Information DB: 80mb I Log: 1 mb Image Store Information \\sic601v: D:\Images\Documents: 6.08GB 163,473 Files 1 248 Folders D:\Images\OTGlmages\Documents: 5.81GB 1112,243 Files L119 Folders 4.1 Current AX Applications The following table represents all of the currently configured AX Applications. M M 0 M 0 PP,,,,YCLERK 40 1,166 CC LOT LINE ADJUSTMENTS 251 2,138 CC NOTICES 128 155 CC RESOLUTIONS 5,874 22,422 CC AGREEMENTS 4,250 168,565 CC MINUTES 2,680 17,989 CC ORDINANCES 1,002 6,115 CC DEEDS AND EASEMENTS 1,102 7,874 HR PERSONNEL FILES - 8 AS ACCOUNTS PAYABLE - - AS PAYROLL - AS BUSINESS LICENSE AS INSURANCE AS CORRESPONDENCE - - AS STATUS -AS AUDITS -AS BANKING - - AS BUDGET - AS BONDS - _ AS INVESTMENTS - AS SJCPFA - - AS PURCHASING AS SURPLUS EQUIPMENT DISPOSAL AS REVENUE & TAXATION - AS CRA - - AS ENVIRONMENTAL REVIEW - AS LAND USE CONTROL AS HOUSING 1 1 AS EDUCATION AS AGRICULTURAL PRESERVATION - - AS AGREEMENTS - AS INCORPORATION Portkird _,0L J1!0NS Version 3.0 Final Conversion of EDMS to DocuNECT Statement of Work Page 8 of 16 AS REAL ESTATE PROPERTY -AS WORKERS COMP -AS UTILITIES - - AS WATER SERVICES - - PW AGENDA REPORTS 106 1,857 EB MINUTES 505 1,996 CS STUDIES - - CS MINUTES CS PUBLIC HEARING NOTICES - - CS AGENDA REPORTS - - TRAINING 1 1 TRAINING APP 1 1 CC AGENDA REPORTS 339 5,701 CC CITY COUNCIL POLICES 89 181 CC FPPC 1,006 5,191 CC DOCUMENT DESTRUCTION - - CC ELECTION 1 2 CC INSURANCE 469 2,016 CC CORRESPONDENCE 1 1 DS RESOLUTIONS 360 2,725 DS MINUTES 503 14.202 DS PLANNING PROJECT APPLICATIONS 479 1,468 DS AGENDA REPORTS 1 2 PW MINUTES-TC MINUTES 512 2,032 UD AGENDA REPORTS 106 1,736 UD MINUTES _ - - CM HOUSING MINUTES - - CM HOUSING AGENDA REPORTS - CM HOUSING RESO - 3 DS PLANNING DOCUMENTS - - 19,807 265,548 Documents Images Portfo d ,nI JTIO S Version 3.0 Final Conversion of EDMS to DocuNECT Statement of Work Page 9 of 16 4.2 New DocuNECT Cabinets Based on the above table, current AX Applications with less than 10 (ten) documents will not be imported unless expressly required by the City. The following table represents the AX Applications that will be migrated to DocuNECT as part of this proposed solution: CC CITYCLERK 40 1,166 CC LOT LINE ADJUSTMENTS 251 2,138 CC NOTICES 128 155 CC RESOLUTIONS 5,874 22,422 CC AGREEMENTS 4,250 168,565 CC MINUTES 2,680 17,989 CC ORDINANCES 1,002 6,115 CC DEEDS AND EASEMENTS 1,102 7,874 PW AGENDA REPORTS 106 1,857 EB MINUTES 505 1,996 CC AGENDA REPORTS 339 5,701 CC CITY COUNCIL POLICES 89 181 CC FPPC 1,006 5,191 CC INSURANCE 469 2,016 DS RESOLUTIONS 360 2,725 DS MINUTES 503 14,202 DS PLANNING PROJECT APPLICATIONS 479 1,468 PW MINUTES-TC MINUTES 512 2,032 UD AGENDA REPORTS 106 1,736 19,801 265,529 Documents Images Portford ,o,_U iON Version 3.0 Final Conversion of EDMS to DocuNECT Statement of Work Page 10 of 16 5 Migration Solution Implementation The following table outlines the tasks and activities required to complete the project. Note: Throughout the DocuNECT implementation the existing AX system will remain operable to support the business until the new environment is tested and deemed ready for production by the City. Stage Implementation Stages I I Description Days Project Planning and This is the starting point of the project during which 5 Initiation the scope, goals, procedures, timescales and responsibilities for the project are confirmed and further clarified. This stage will also confirm the City's resource time and tasks for participation in the design and implementation process. Portford recommends that a representative from each functional area covered by the scope should be part of the team to ensure that all requirements are being met. Main Deliverable The main deliverable from this stage will be a detailed project schedule. Gate 1 After the initial Project Planning and Initiation project 0 stage Portford will hold a gate review to confirm that the City and Portford have the same understanding of the commercial terms and project scope. Solution Design This stage involves documenting/confirming the 2 business requirements and, technical design. The stage will focus on the following areas: 1. Analyze the existing AX& Kofax environments 2. Design and document the DocuNECT TM required modules &configurations in regards to assuring no loss of data or functionality in comparison to the AX& Kofax configurations The information for this stage will be gathered from workshops and meetings with the City. A proof of concept will be developed to confirm the requirements and design project representatives. Main Deliverable The Solution Design document will be created reflecting the findings, and documenting the implementation plan &configurations' The Proof Of Concept will provide a visual evaluation of the system design to ensure that all aspects of the requirements have been met. rtford t�i.,t� <,��.> -F1 Version 3.0 Final ��� Conversion of EDMS to DocuNECT Statement of Work Page 11 of 16 Solution Configuration Once the design has been approved then the 5 and Development solution will be implemented. 1. Installation of DocuNECTTM software on new VMware servers provided by the City 2. Configuration of the DocuNECTTM software to the specification outlines in the Solution Design document Note: At this point the existing production AX environment will be"frozen"—no changes allowed past this point. Gate 2 After the Solution Design stage, Portford will hold a 0 gate review to confirm that the design is correct. Change Control (CR)will be adopted beyond this point to facilitate changes to the Functional Design document and all CRs will be assessed by both the City and Portford for project impact(cost and time). Production With the above completed, Portford will implement 2 Implementation the migration in the Production environment Upgrade Testing and Once upgraded, the system will be tested and 0.5 Certification certified for production. This will also include testing of the importing of scanned documents from all departments. Gate 3 The objective of Gate 3 is to act as a final check 0 point before system is implemented into production. Training Portford will provide'/z day of Administrator training 1 &'/z day of End User"train-the-trainer"training, as well as documentation/guides Gate 4 This stage is the project close-out stage and will 0 confirm that all areas of the work defined in this document have been completed. Total: 1 11 Days Ir"a rtford,,t:e...si� -,,4s Version 3.0 Final Conversion of EDMS to DocuNECT Statement of Work Page 12 of 16 6 Pricing This section defines the estimated costs associated with this project. 6.1 Phase 1: Migration Project Summary Description Software Components includes 1s�Year Annual Maintenance $15,794.91 Professional Services _ $19,800_00 Project Totals: $35,594.91 6.2 Phase 1: Migration Project DocuNECT TM Software Costs Qty Costs This licenses the CM(Content Management)environment: CMSVRSE 1 $4,999.00 This component comes with: 1. CM Server(Used to Manage and Execute Connectors and/or Capture Lifecycles) 2. CM Web(for Administration) 3. Capture Lifecycle Editor and Runtime 4. Standard Capture and System release Connectors (Available for Download) 5. Unlimited Capture Lifecycles 6. Workflow Module 7. CM Rendition Module 8. Dashboard 9. One User license Note: Requires Microsoft Windows Server 2003 and later, and Microsoft SQL Server 2005 and later Advanced Data Extraction Module(Reports Manager) ADEMOD 1 $2,999.00 This includes DocuNECT OCR server to allow data to be extracted from (TIFF or PDF)image-based documents and advanced data extraction. This licenses the DM(Document Management) PDMMOD 1 $2,999.00 environment: This module comes with: 1. Document Management 2. Document Search(Basic,Advanced and Full-Text) 3. Document Collaboration 4. Records Retention 5_ My Documents Feature Portford DM Client - DCUDMUSE 25 $5,120.25 This includes a Virtual Print Driver, Desktop Capture,Windows Explorer integration, and Outlook Integration and user access to any licensed Module(Advanced Data Capture, Document Management, Full Text Search,Workflow, Retention, Reports Manager) Software Components—Total: $16,117.25 20%Discount Applied: $12,893.80 Recurring Annual Software Maintenance Subscription and Technical Support: $2,901.11 SOFTWARE PROJECT TOTAL: $15,794.91 PL.-tFord ,r?l!?TiCJr� Version 3.0 Final Conversion of EDMS to DocuNECT Statement of Work Page 13 of 16 6.3 Phase 1: Migration Project Breakdown The total cost of the DocuNECT system fully implemented is $32,693.80, therefore the system will be paid over the first three (3) years using the existing annual maintenance costs (the $229.57 delta will be waived). Please refer to the following tables for the cost/pricing breakdown: Item I Cost DocuNECT Software ($16,117.25 minus 70%) i $12,893.80 Portford Solutions Professional Services $19,800.00 Software&Services Summary Total: $32,693.80 _ Adjusted: $32,464.23 6.4 Phase 1: Migration Project Payment Schedule CoSCJ Annual DocuNECT Project Total .Period Maintenance Annual Cost 3 Years Maint. Maintenance Cost Year 1 $13,722.52 $2,901.11 $10,821.41 Year 2 $13,722.52 $2,901.11 $10,821.41 Year 3 $13,722.52 $2,901.11 $10,821.41 TOTALS: $41,167.56 $8,703.33 $32,464.23 $41,167.56 6.5 Recurring Annul Costs • Years 17Fix;dRecurringAnnual Software Maintenance Subscription & $2,901.11 ical Support Recurring Annul Costs Total: $2,901.11 6.6 Phase 1: Migration Project Professional Services Costs The following table details the professional services costs. Implementation Stage JDa !La Project Initiation and Management 1 $1,800.00 Functional Design 2 $3600.00 Solution software installation .5 $900.00 System Configuration 4 $7,200.00 AX Data Migration 1.5 $2,700.00 Design Review and Debug Process .5 $900.00 Solution Training 1 $1,800.00 Solution User Acceptance Testing .5 $900.00 Professional Services Total: 11 $19,800.00 r Portford Scat�.TIONs Version 3.0 Final Conversion of EDMS to DocuNECT Statement of Work Page 14 of 16 6.7 Phase II: Anticipated, Estimated Public Access Portal Development Cost The following table represent Portford's estimated services based on the limited information available at the time of this SOW. These estimates may vary based on additional complexity of the desired solution, and/or any requirements for additional software to be determined. SPECIAL NOTE: The City has requested that approximately 6 to 9 months after the initial migration to DocuNECT is complete, the self-service portal project will commence, with a tentative goal to have the portal in place on or around July 1, 2014. • Portford agrees to perform the requested work under the 3 year contract, and defer payment until year 4 and/or 5 as determined by that projects scope of work. Public Access Portal Estimated Implementation Project Initiation and Management 1 $1,800.00 Functional Design 2 $3,600.00 Solution software installation .5 $900.00 System Configuration 2 $3,600.00 Design Review and Debug Process .5 $900.00 Solution Training 1 $1,800.00 Solution User Acceptance Testing .5 $900.00 Professional Services Total: 7.5 $13,500.00 Pottfdrd;?;oL,pr)NS Version 3.0 Final Conversion of EDMS to DocuNECT Statement of Work Page 15 of 16 7 Terms and Condition 7.1 Implementation Assumptions Portford has identified the following assumptions pertinent to the project proposal. Failure to adequately address these assumptions may result in this project requiring additional time and costs to complete. • All of the quotations for the level of consulting effort, and therefore fees, are based on our definition of the project scope and deliverables as specified in this proposal.The customer will work with the business end client to facilitate the necessary user involvement from the client representatives. • Any potential inter-dependencies with other projects are not anticipated at this time and must be evaluated to assess impact to project cost and scheduling. Once known, Portford will immediately notify the customer in writing of any scope changes that may affect the project schedule and/or fees, and will provide a written statement of project impact and additional fees. However, Portford will not begin work on such change without formal written approval from the customer's project management. , • All key customer representatives will remain consistent through the duration of the project, and will attend scheduled project activities.Should any additional key participants be identified during these meetings,the customer will work with Portford to involve these resources in the project and make them and all key participants available as needed for the successful completion of the project. • The customer is responsible for obtaining the formal sign-off of all project deliverables. 7.2 SOW Terms • Payment Terms: Unless otherwise agreed by parties in writing, Consulting Services will be provided on a time and materials basis. • Validity: This SOW is valid for a period of sixty(60)days from the date on the front of the document. If this SOW is signed by Customer after the expiration date,then performance of the consulting services will be at the then current list prices.The consulting services must commence within sixty(60) days of signature of this SOW by Customer,otherwise the performance of the consulting services will be at the then current list prices.The parties agree to set forth in writing, signed by the parties, such additional fees, as applicable. • Invoicing: Invoices will be generated monthly. Payment is due to Portford within 30 days of invoice date. • Travel Expenses: The consulting fee estimates provided herein do not include any miscellaneous expenses, including travel and per diem. Customer will be charged for actual travel and out-of-pocket expenses incurred. • Cancellation Policy Customer may terminate this SOW for convenience upon ten (10) business day's prior written notice to Portford. Upon termination of this SOW, Customer will pay Portford for all fees and expenses incurred as of the date of termination, including any expenses associated with such cancellation including, but not limited to, airline tickets and hotel. • Additional Work: The inclusion of any functionality and/or services by Portford Consulting Services that are beyond the scope of activities described in this Statement of Work justifies supplementary negotiable service fees and may adversely affect the delivery timelines. Any changes to the scope of work will be set forth in writing, via a change order, and signed by both parties. Unless otherwise agreed to in writing by the parties, Consulting Services will be performed during Portford's normal business hours (Monday through Friday, 8:00am to 5:00pm PST, excluding holidays). Out of hours work-may be performed if requested by the Customer and will be billed at 1.5 times the agreed hourly rate for out of hours Mon to Fri and all day Saturday. Sunday work will be billed at 2.0 times the agreed hourly rate all day. Portford must receive written approval from the Customer before performing out of hours work. ford Version 3.0 Final Conversion of EDMS to DocuNECT Statement of Work Page 16 of 16 8 SOW Approval We very much look forward to working with you on this key project. If you have any questions or require additional information, please feel free to contact Bradley Grell at (949) 333-0402. Portford Solutions Group, Inc. City of San Juan Capistrano By: By: Title: Title: Date: Date: Fbrtf6rdSow-90NS Version 3.0 Final