10-1006_MUNICIPAL CODE CORPORATION_ContractCONTRACT
CODIFICATION SERVICES
1191AHM
CITY OF SAN JUAN CAPISTRANO, CALIFORNIA
Municipal..• Corporation
'• Box 2235 Tallahassee, FL 32316
iOOr ii • .
Municode.com
Table of Contents
Letter of Introduction........................................................................................................... 3
Executive Summary ............................................................................................................4
Part One — Qualifications of MCC
PersonnellOffices................................................................................................................
6
Personnel Assigned to Project............................................................................................
6
LawEditorial Staff...............................................................................................................7
SalesStaff...........................................................................................................................
8
MCCiStaff...........................................................................................................................9
MCCAdvantage...................................................................................................................
9
Municipal Code Corporation Executives...........................................................................10
Listof Officers...................................................................................................................10
.................................... 13
References........................................................................................................................11
List of MCC's California Clients........................................................................................12
Part Two — Scope of Services
Ordinance Research Tools...............................................................................................13
Material.............................................................................................................................13
EditorialWork....................................................................................................................13
Printed Supplements... ................. ........ — .......... ......................
.................................... — 13
ElectronicUpdates............................................................................................................13
Schedule...........................................................................................................................13
New Ordinances on the Web(N.O.W.).............................................................................13
Delivery......,.... ... -- .......... -- ............... -- ..................................
.................................... 13
ElectronicMedia................................................................................................................13
Additional Services
Distribution........................................................................................................................14
FutureLegal Review.........................................................................................................14
MultipleCode Search........................................................................................................14
Electronic Agenda & Legislative Management(Legistar).................................................14
Document Scanning Services (MuniScan).......................................................................14
Contract Management (Contract Assistant)......................................................................14
Supplementation Quotation Sheet for City of San Juan Capistrano, California ...............15
Testimonials......................................................................................................................17
Response to Request from Municipal Code Corporation
Page 2
Municipal Cade Corporation
PO Box 2235 Tallahassc— , (-t.. 32316
800-262-2633 • Fax: 850575-8852 e info(&.municode.corn
CCMunicode.<,om
July 7, 2009
Ms. Maria Morris
Acting City Clerk
City of San Juan Capistrano
32400 Paseo Adelanto
San Juan Capistrano, CA 92675
Letter of Introduction
Dear Ms. Morris,
Thank you for the Request for Proposal (RFP) for Codification Services for the City's Code of Ordinances. We have
reviewed the RFP as submitted, and are pleased to submit the following information for your review.
Municipal Code Corporation (MCC) can provide the services desired without changing our current processes, adding
software, resources or people. MCC is the oldest publisher of Codes and Ordinances in print and on the web. We
are in the best position as a medium sized firm to provide codification services. Although we have more than 50 years
of publication experience, we have continued to improve our skills and use of technology to meet the new demands of
our clients and potential clients.
MCC is willing and able to perform the commitments that have been outlined in the RFP. As you will see throughout
our response, we can provide many services. Our Code business and our other Divisions for Document
Management, Automated Agendas and Statement/Invoice processing are all focused on local government clients.
Having this focus allows us to keep updated with the ever changing needs of local governments.
We have also included our Corporate Brochure and our complete client list for your review. We would be happy to
schedule a presentation, if desired.
We appreciate your time to review our response; please do not hesitate to contact our Regional Representative,
Gregory Dudiak, in Seattle, Washington, or our Vice President, Danielle Galvin, or myself, if you have any questions.
Sincerely,
A. Lawton Langford
President/CEO
e-mail: info(5municode.com
ALL/amb
Enc.
Cc: Gregory Dudiak, Regional Representative
206-933-3269
Response to Request from Municipal Code Corporation
Page 3
Executive Summary
Municipal Code Corporation will provide the City of San Juan Capistrano (hereinafter referred to as the City) and your
outside subscribers the highest level of service. Our corporate goal is to focus on the details of each need, thereby
earning the City's business. MCC works as a team and many of our team members have been with MCC for more
than 10 years. They are creative, know how to communicate, ask questions and leverage their experience to solve
problems.
Sales Approach
Our focus on service begins with the Sales approach. The Sales Support Staff handles more than 3500 accounts.
Our response time to inquiries is normally a couple minutes via e-mail (constantly monitored) or within the half-hour
for phone correspondence. Notes from customers frequently remind us how rare it is in today's business to respond
quickly; however, we make it a priority. MCC is a family-owned, medium sized business, which means our clients
receive a level of personal service unparalleled in the industry, but we have the resources to handle complex custom
issues. Our size also allows us to provide extra editorial and technological resources an otherwise smaller firm
doesn't have.
MCC also has a Regional Sales Representative, Gregory Dudiak, located in Seattle, Washington. He is available to
answer questions and meet with you, as needed. He has worked with Municipalities and Counties with Codes for
over 35 years. He frequents the California area often and attends the California Municipal League Conference, Clerks
Conference and IIMC Conference. He is also supported by our entire staff in Tallahassee.
Legal/Editorial Approach
MCC uses a team approach, This provides for consistency in editing, understanding and quality work for the City. As
the City and the editor communicate, the needs of the City are shared with the editorial team and the work becomes
second nature for our staff. Additionally, the same indexer (although in a separate department) will work on the City's
Codes and supplements to provide consistency. Even our Legal Department is team oriented, with attorneys working
closely with editors. This assures a superior level of quality and satisfaction by our clients.
Software Solutions
MCC focuses on technology that benefits our customers. Our CIO, Phillip Claiborne, has provided energy and
brought current technologies to our 50 -year-old company. We have created products that are not only affordable but
that meet the ever changing needs of our customers. MCC offers all format/database options (Word, WordPerfect,
HTML, ASCII, RTF, PDF, XML), and our choice of mediums on which the product can be delivered includes floppy
disks, CDs, downloading from our website and e-mail. This variety of products/mediums is also provided to
subscribers.
We have a Technical Support Department with a variety of skilled personnel. They utilize a Support Request software
that tracks and logs all requests to our staff. Requests are assigned and logged to a specific person and closed out
once completed. MCC can provide reports of Departmental or citizen requests on each Code. Additional information
will be provided in our Software Options portion of the response.
MCC handles all electronic services in-house. We have our own connection to the Internet, perform our own
programming and posting with the ProPublish software so we can meet the City's immediate needs. This immediate
response capability distinguishes MCC from some of the other firms in our industry that outsource the hosting of their
site and site customization.
Financial Focus
MCC is a privately owned Corporation. We are financially sound, having been in business for more than 55 years.
MCC's President and Board of Directors are focused on improving MCC though investments in people, technology
and facilities. MCC recently has refurbished many offices and added a Health and Fitness Gym with showers and a
walking trail to provide additional benefits to our employees. MCC also provides employees a Quarterly Production
Reward system based on the profits of the company. Through this incentive, our employees feet like MCC is partly
their own company.
Response to Request from Municipal Code Corporation Page 4
Subscriber Focus
Municipal Code Corporation has provided subscriber services for more than 20 years. Approximately 30,000 people
subscribe to one (or more) of our publications, and we have created a department dedicated to serving those
subscribers. Our Subscriber Distribution Team provides a complete range of services from ordering a Code or
Supplement to providing missing pages, answering questions, invoicing and insertion instructions. Ordering may be
accomplished using a credit card through our website, via e-mail, over the phone, fax or regular mail. We have a
special e-mail address dedicated to our Distribution Department that is manned all day. We typically provide same-
day communication to our subscribers, and within an hour when the query comes as an e-mail.
Our Distribution Department has its own software to allow for many different types of reports. MCC can provide lists
of the current and past subscribers. We can provide the number of purchases by Department vs. citizens. We can
also provide the information on requests for missing pages, supplements or questions on a monthly, quarterly or
annual basis. This software also provides for our billing and subscription maintenance.
We believe subscribers are an extension of the City. Our goal is to make our local government client look good in the
eyes of their citizens. We constantly field questions from subscribers and try to help them get to the information they
are trying to find. This applies to both the print and Internet version of the Code. We have cross -trained our
Distribution Department Staff as to content, editorial issues and CD-ROM and Internet assistance. Our Distribution
staff has access to all of the print and electronic media so they can solve a problem on their own without assistance
from another department. They do, however, forward complicated technical support to our Technical Support Staff.
Overall Comments
MCC is keenly interested in assisting.the City with its publication needs and we feel our focus, company and
personnel perfectly match the City's needs. We appreciate your interest and look forward to your review of the rest of
our information.
Response to Request from Municipal Code Corporation
Page 5
PART ONE - QUALIFICATIONS OF MCC
For the last 58 years, Municipal Code Corporation has engaged predominately in editing and publishing Code for
municipalities and counties of all sizes throughout the United States. MCC has published and supplemented more
Codes that are in current use than any other codifier in the Country. This experience enables us to offer you the finest
services available. We also have started two other divisions focused on government clients: MCCi (Municipal Code
Corporation Innovations) and MCCAdvantage.
Business main location: 1700 Capital Circle, SW
Tallahassee, FL 32310
800-262-2633 or 850-576-3171
Incorporation Date: March 1951
Current Code Accounts Serviced: over 3,000
Divisions: MCCi - Document Management and Agenda Automation
MCCa - Utility Billing and Statement Processing
Project Contact Persons: Danielle Galvin, Vice President — Marketing
Eric Grant, Vice President — Supplements
Personnel/Offices
The entire corporate staff consists of approximately 190 employees, including 9 attorneys, 35 editors, and 46,000
square feet of floor space. We have regional offices in Portage, Michigan; Fort Worth and Edinburg, Texas; and
Seattle, Washington and our main office in Tallahassee, Florida.
All editing and printing is done on our premises. This enables us to control each project from beginning to end with no
part being subcontracted. Key personnel are available to answer questions during any phase of the project and to
assure quality control in all aspects of publication, document management, and utility billing.
Key Personnel Assigned to Project
(1) Project Coordinators:
Danielle Galvin, Vice President — Marketing, B.S., Marketing, University of Central Florida; M.B.A.,
Administration, Northam Illinois University; Tallahassee Community College Extended Studies:
HTML, C++, Effective Oral Communications, Managing Technology. 20 years of Project
Management/Customer Service Experience. Danielle has worked with MCC for over 14 years. She
is Office Manager and has primary responsibility for initial project setup, coordinating details during
project and transition to supplementation.
Dale Barstow, Vice President of Sales, Pilot of MCC's Corporate Airplane; Graduate from Emery
Riddle Aeronautically University; Honorary City Clerk in 5 States; Municipal Clerk's Education
Foundation President; Continuing Education — Dale Carnegie Sales Training; Speaker for over 35
conferences. 36 years experience in Client sales. Dale meets with our customers to ensure face to
face communication and coordination.
(2) Supplementation:
W. Eric Grant, Vice President — Supplements, B.S., United States Naval Academy; M.A. Georgetown
University School of Foreign Service J.D., University of Virginia, Member of Florida Bar. Supervisor
of electronic teams. MCC has deployed a team concept. This type of organization structure allows
for complete communication, reduces the turn -around time for publication, and assures greater
accuracy. Since each team is comprised of three editors and one proofreader, it allows for what we
call "bench depth" — there is always a backup person.
Response to Request from Municipal Code Corporation
Page 6
Janet Randall, Production Account Representative, A.A., Business Administration, Western
International University; 15 + years of Customer Service Experience. Janet has worked with MCC for
three years. She is the Customer Service Representative for the Supplement Department serving as
a direct point of contact for customers. She's responsible for ensuring that the company's customers
receive an adequate level of service or help with their questions and concerns.
(3) indexing:
Joy Luczvnski, Indexing Supervisor, A.A., Calhoun Community College; Paralegal Technology;
Member of American Society of Indexers. 8 years of experience in indexing Codes. Will provide
oversight and technical assistance for initial editorial preparation of the Index and updating the Index
through the Supplement Service.
(5) Information Technology:
Phillip Claiborne, Chief Information Officer, B.S., Management Information Systems, Florida State
University; MBA, University of Florida; CompTIA Certified A+, Net+, Security+, Microsoft Certified
Systems Administrator. 10 years of extensive experience supporting, designing and administering
corporate network environments.
Matt Farley, Systems Administrator, AA, Tallahassee Community College, Currently obtaining BA in
IT at FSU. 2.5 years of systems/network management experience.
Elliot Haworth, Web Developer, B.A., Computer Science, Mercer University. 5 years of experience
desktop application programming and developing web based applications.
Stacy Corry, Digital Art Director, Flagler College, Glendale College, Tallahassee Community College.
10 years experience as a graphic designer; 7 years as director of Municipal Code's graphics
department. 20 years of experience as a technical writer and technical support liaison.
Law Editorial Staff
Bill Sweeney, B.A., University of Montana; M.A., U.S. Naval War College; J.D., University of Montana; Master of Laws
(LLM) United States Army Judge Advocate General's School; Vice President of Code Department with over 20
years experience in legal research and litigation.
Alyce A. Whitson, B.A., University of South Florida; J.D., University of Florida; more than 30 years of experience in
local government law; Member of Florida Bar. Alyce has completed over 600 codes and various other legal
projects throughout the United States, including Alaska, Arkansas, California, Colorado, Connecticut, Delaware,
Florida, Indiana, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Minnesota, Missouri, New Hampshire,
New York, North Carolina, North Dakota, Oklahoma, Rhode Island, South Carolina, South Dakota, Tennessee,
Texas, Vermont, Virginia, Washington, Wisconsin, and Wyoming.
William J. Carroll Jr., B.S., Penn State University; J.D., Florida State University; more than 35 years of experience in
local government law; Member of Florida Bar. Bill has completed hundreds of codes and legal projects
throughout the United States including codes in Arkansas, Colorado, Florida, Indiana, Illinois, Kansas, Louisiana,
Maine, Michigan, Missouri, Montana, Nevada, New Jersey, New Mexico, Pennsylvania, South Dakota, Texas,
Virginia, and Wyoming.
Roger D. Merriam, B.A., Mercer University; J.D., Emory University; more than 35 years of experience in local
government law; Member of Florida Bar. Roger has completed Codes in multiple states including Alabama,
Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas,
Kentucky, Louisiana, Massachusetts, Maine, Maryland, Minnesota, Mississippi, Missouri, Nebraska, New Mexico,
New York, North Carolina, North Dakota, Ohio, Oklahoma, Rhode Island, South Dakota, South Carolina,
Tennessee, Texas, Virginia, West Virginia, and Wisconsin.
Daniel F. Walker, B.S., Florida Southern College; J.D., Georgia State University College of Law, 8 years of private
practice; 8 years of experience in local government law; Member of Florida and South Carolina Bars. Also
admitted to practice before the U.S. Court of International Trade and the U.S. Court of Appeals for the Armed
Forces. Dan has completed Codes in Illinois, Louisiana, Mississippi, North Carolina, South Carolina, Texas and
West Virginia.
Response to Request from Municipal Code Corporation Page 7
Jim C. Jenkins, Il, B.A., Eckerd College; J.D., University of Maryland School of Law; Former Appellate Attorney and
Trial Prosecutor fol; the Kings County District Attorney's Office, Brooklyn, NY; 10 years of experience in complex
legal research and litigation; 3 years of experience in local government law. Jim has completed Codes in
Alabama, Georgia, Louisiana, Texas, and Wisconsin.
Sandra S. Fox, B.A, Florida State University; J.D., Florida State University; 9 years of experience in legal research
and writing. Sandra has completed Codes in Georgia, Illinois, Michigan, Minnesota, Oklahoma, Missouri, Texas,
and Wisconsin.
Michael E. Raabe, B.A. California State University at Fullerton; MLIS, Florida State University; J.D. Western State
University. Former Associate Dean of Chapman University College of Law; 20 year's experience in civil and
appellate law; one year experience in local government law. Mike has completed Codes in Georgia, North
Carolina, and Louisiana.
Mary McEwen, B.A., University of Florida; J.D., Florida State University; 2 years of experience in legal research and
writing; Member of Florida Bar. Mary has completed Codes and legal projects in many states; primary emphasis
in Florida and Georgia.
Sales Staff
Alicia Bywaters, National Sales Support/Customer Service. Alicia has been with MCC for 8 years. She provides
sales and customer service to all of our clients. Alicia also provides assistance to new customers and to
customers with new projects.
Faye Creel, Sales Representative for Southeastern States: Alabama, Florida, Mississippi, Georgia, Louisiana, North
Carolina, South Carolina, and Virginia. Faye has worked with MCC for over 10 years.
Elan Fox, Regional Representative for Minnesota, Michigan, Wisconsin, Indiana, and Illinois. B.S., Education,
Western Michigan University; School teacher for 7 yrs.; Former Owner/Sales Manager of Ordinance Systems, a
Michigan company compiling municipal ordinances which was sold to Municipal Code Corporation in 1987; Elan
has been a part of MCC for 21 years.
Stefanie Graves, Sales Support. B.S. Economics, Florida State University. Eleven years of customer service
experience, including eight years at MCC. Provides direct support to municipal clients and prepares proposals for
services to current and potential clients. Has extensive knowledge of Code -related services and products.
Jenny Haverland, National Conference Coordinator. 20 years experience in Sales Administrative support prior to
Municipal Code. Jenny has worked with Municipal Code for 6 years and is responsible for all aspects of
Conference Exhibit Events, Advertising & Memberships to Associations.
Dennis Heller, National Inside Sales Representative. B.S., Management, New York University; 35 Years in the
Telecommunications Industry in Network Management, Sales, and Sales Management; Dennis has worked with
MCC for the last 3 years as a Sales Representative. He is responsible for proposal presentation to prospective
clients and offering code maintenance solutions to existing clients.
Patrick Holiday, Inside Sales Representative. 20 years in customer service and sales before coming to MCC. Patrick
is currently in his 10th year at MCC and has worked in both Distribution and Sales Departments. Customer
Solutions is Patrick's primary focus.
Dana Martin, Distribution Manager. B.S., Marketing Research, Florida State University School of Business. Dana
has been with MCC for over 10 years. She handles all aspects of distribution and pricing of Codes and
Supplements to municipal departments and to the public.
Gregory Dudiak, West Coast Regional Representative for Arizona, California, Colorado, Idaho, Montana, Nevada,
New Mexico, North Dakota, South Dakota, Washington, and Wyoming. Has over 30 years of experience in the
codification business.
Response to Request from Municipal Code Corporation Page 8
MCCi staff
Our MCCi Division involves the technological advances in Document Management. This division provides imaging
and indexing software and also provides agenda management software solutions and emp. With their research, we
have increased our use of technology on the codification side of our business (see www.mccinnovations.coml.
Donny Barstow, B.S., Management Information Systems, Florida State University; MBA, University of Florida. Key
responsibilities include upper level decision making, enterprise level client consultation, research and product
development, educational speaker. Experience: eight years working with government agencies and six years in
upper-level management. Currently serves as President of MCCi.
Doug McNease, B.S., Marketing, Florida State University School of Business. Key responsibilities include managing
MCCi Technical Staff, scheduling of software installation, senior level project management, internal technical
support, and upper level customer technical support. Experience: five years technical support, five years
database design and administration (MSSQL), six years web -enabled application development. Currently serves
as the Information Technology Director.
Rigo Ruiz, B.S., Mathematics, University of Texas Pan American. Key responsibilities include project management,
software installation and support, customer technical support. Experience: twelve years in customer support and
six years with Laserflche software. Serves as Laserfiche Installation and Training Technician and is located in
Edinburg, Texas.
Dan Pineau, B.A., International Affairs/History, Florida State University; M.S., International Affairs/Economics, Florida
State University. Key responsibilities include sales team management, business development, speaking
engagements (tradeshows and conferences), contract negotiation, and marketing. Experience: fourteen years of
consulting in public -sector markets, three years field sales representative, three years product management, five
years sales management, three years enterprise business development. Also fluent in Spanish and French.
Currently serves as Vice President of Government Sales.
Russell Haddock, B.S., Telecommunications, Baylor University. Key responsibilities include pre -tient consultation,
conduct project demonstrations, manage existing customer accounts. Experience: six years with document
imaging and management practices and six years in working with municipal governments. Currently serves as
Senior Account Executive (Texas, Oklahoma, Missouri, Louisiana, Colorado, New Mexico, and Kansas) and is
located in Fort Worth, Texas.
Bob Kinsey, B.S., Communications and Political Science, Florida State University. Key responsibilities include pre -
client consultation, conduct product demonstrations via the web, and manage existing customer accounts.
Experience: eight years designing and maintaining network environments, nine years technical support and
personal computer (software and hardware), six years with document imaging and management practices, and
six years in working with municipal governments. Currently serves as Account Executive (Florida).
Logan Di Liello, B.S., Sport Management, Florida State University; Masters, Sport Administration, Florida State
University. Key responsibilities include pre -client consultation, conduct product demonstrations via the web, and
manage existing customer accounts. Experience: three years of business management and seven years in
customer service. Currently serves as Account Executive for the Southeast Region.
MCCAdvantage
MCCAdvantage, a subsidiary of MCC, provides clients with design, printing and mailing services for customer
billing/statements of all types.
J. Scott Molenburg, B.S. Business & Industrial Communications, Drake University. Key responsibilities include
strategic decision making, product development and enterprise level client consultation. Experience: Twenty five
years in billing, statement rendering, customer service, remittance processing, project management, resource
allocation and strategic marketing. Former member of MTAC, Board of Directors Major Mailers Association and
Board of Directors United Way Allocations and Priorities. Currently serves as General Manager of MCCa.
Starlett Lovel, 32 years of experience in typesetting, editing, composition and printing of Codes, Supplements and
Statements.
Response to Request from Municipal Code Corporation Page 9
Municipal Code Corporation Executives
A. Lawton Langford. President and CEO. Received his Bachelor of Arts from Vanderbilt University, with a double
major in Economics and Business Administration, a Juris Doctor from the Florida State University College of Law,
and a Masters of Business Administration from the Florida State University College of Business. Twenty-five
years experience with MCC.
H. E. "Rick" Grant, Executive Vice President and C.O.O. Received his Bachelor of Science degree from the U. S.
Naval Academy and his Juris Doctor from Florida State University. A former naval aviator and Navy attorney
(JAG Corps) who retired as The Judge Advocate General, the Navy's senior attorney. Eleven years of
experience as COO of Municipal Code Corporation.
Michelle Eagen. Chief Financial Officer and Vice President of Finance. Received Bachelor of Science in Accounting
from the University of Florida and Master of Accounting degree from Nova Southeastern University. She is a
licensed and active Florida CPA and has six years experience with MCC, and over sixteen years of professional
accounting experience in the publishing industry.
LIST OF OFFICERS
FOR MUNICIPAL CODE CORPORATION
Name & Address Lenath of Emolovment
A. Lawton Langford, President/CEO
28 years
P. O. Box 2235
Tallahassee, FL 32316-2235
Harold E. Grant, Executive Vice President
12 years
P. O. Box 2235
Tallahassee, FL 32316-2235
Dale Barstow, Vice President of Sales
38 years
P. O. Box 2235
Tallahassee, FL 32316-2235
Phillip Claiborne, Vice President of Information Systems (CIO)
7 years
P. O. Box 2235
Tallahassee, FL 32316-2235
W. Eric Grant, Vice President of Supplements
2 years
P. O. Box 2235
Tallahassee, FL 32316-2235
Michelle S. Eagen, Vice President of Finance (CFO)
6 years
P. O. Box 2235
Tallahassee, FL 32316-2235
Danielle Galvin, Vice President of Marketing
15 years
P. O. Box 2235
Tallahassee, FL 32316-2235
Bill Sweeney, Vice President of Codes
3 years
P. O. Box 2235
Tallahassee, FL 32316-2235
Response to Request from Municipal Code Corporation Page 10
REFERENCES
San Buenaventura, California
Ms. Mabi Covarrubias-Plisky
City Clerk
P. O. Box 99
Ventura, CA 93002-0099
(805)658-4787
mplisky Oci.ventura.ca. us
MCC has worked with the City for 15 years and there
has never been a codification price increase during
those years.
Orange County, California
Ms. Susan Novak
Chief Deputy Clerk
333 West Santa Ana Boulevard, Suite 465
Santa Ana, CA 92701
(714) 834-4199
Susan.NovakgZocgov.com
MCC has worked with the County for 10 years and
there has never been a codification price increase
during that time.
City of Santa Ana, California
Ms. Rita Gallardo
Chief Assistant Clerk of the Council
Box 1988 M-30
Santa Ana, CA 92702
(714)647-5292
rgallardoa,santa-ana. orq
MCC has worked with the City for 40 years and there
has never been a codification price increase during
that time.
Response to Request from Municipal Code Corporation
City of Irvine. California
Mr. Peter Hong
Deputy City Clerk
P. O. Box 19575
Irvine, CA 92713
(949)724-6206
phong, V-ci.irvine.caAus
MCC has worked with the City for 11 years and there
has never been a codification price increase during
that time.
City of Pomona. California
Ms. Marie Macias
City Clerk
505 South Garay Avenue
Pomona, CA 91766
(909) 620-2341
marie macias(dci.pomona.ca.us
MCC has worked with the City for 5 years and there
has never been a codification price increase during
that time.
City of Laguna Niguel, California
Mr. Timothy Casey
City Manager
27801 La Paz Road
Laguna Niguel, CA 92656
(949-362-4300
manageraci.laguna-niguel.ca. us
MCC has worked with the City for 16 years and there
has never been a codification price increase during
that time.
City of Mission Vielo, California
Ms. Kimberly Schmitt
Assistant City Clerk
200 Civic Center
Mission Viejo, CA 92691
(949)470-3031
KSchmittO, cityofmi ssionvieio. ora
MCC has worked with the City for 16 years and there
has never been a codification price increase during
that time.
Page 11
LIST OF MCC's CALIFORNIA CLIENTS
Municipalities utilizing our Supplement Service for Codes originally prepared by another vendor.
e[«w
Agoura Hills
'EI Cerrito
Mission Viejo
San Francisco
*Alameda
'EI Monte
'Modesto
'San Joaquin County
'Alameda County
'EI Paso de Robles
'Modoc County
San Jose
'Afturas
Fontana
*Mono County
"San Juan Capistrano
'Amador City
'Fowler
'Montague
'San Luis Obispo County
'Anderson
Fremont
'Montclair
"San Mateo County
'Arcadia
Fresno
'Monte Sereno
'San Pablo
'Arroyo Grande
*Fresno County
'Montebello
'San Rafael
"Arvin
'Gilroy
`Monterey
'San Ramon
'Atwater
'Glendale
'Monterey County
Sanger
'Avenel
'Grand Terrace
'Moraga
Santa Ana
Azusa
'Grass Valley
*Morgan Hill
'Santa Barbara County
'Banning
Gustine
'Morro Bay
Santa Clara County
'Barstow
Hemet
'Mountain View
'Saratoga
Belmont
'Hesperia
'Napa County
'Scotts Valley
'Big Bear Lake
`Hillsborough
'National City
'Seaside
'Blythe
'Huron
'Needles
'Shaffer
'Brawley
"Imperial County
'Nevada City
'Shasta County
'Brisbane
'Ione
'Newark
'Shasta Lake
'Butte County
Irvine
'Newport Beach
'Sierra Madre
'Calabasas
'Irwindale
"Nipomo Community
'Simi Valley
'Calaveras County
'Jackson
Service District
'Siskiyou County
'Calexico
'Kern County
*Novato
'Soledad
'Camarillo
'Kingsburg
"Oakland
'Sonoma County
'Cambria Community
Kings County
Oceanside
'Sonora
Services District
'La Habra
'Ojai
'South EI Monte
'Campbell
'La Mesa
`Orange
'Suisun City
'Carlsbad
'La Palma
Orange County
"Sutter Creek
'Carpinteria
'Lafayette
'Orinda
'Tehachapi
'Central Contra Costa
Laguna Niguel
'Oroville
'Tehama
Sanitary District
Laguna Woods
*Pacifica
'Tehama County
'Ceres
'Lake County
'Paradise
'Tiburon
'Chino
'Lake Forest
'Parlier
'Tracy
'Chino Hills
'Lancaster
*Pasadena
'Trinity County
'Chowchilla
'Lincoln
'Perris
Tustin
Citrus Heights
'Lodi
Plumes County
*Vallejo
'Coalinga
'Loma Linda
Pomona
'Ventura County
'Colfax
'Lomita
*Port Hueneme
*Victorville
'Colton
'Long Beach
'Portola Valley
'Villa Park
'Commerce
'Los Altos
'Rancho Cucamonga
'Wasco
'Contra Costa County
'Los Angeles County
'Rancho Palos Verdes
'Watsonville
'Coming
*Los Banos
Rancho Santa Margarita
'Weed
'Corte Madera
Los Gatos
'Redding
West Covina
Costa Mesa
'Madera County
'Redwood City
'Westlake Village
'Cotati
*Malibu
'Rialto
"Whittier
'Crescent City
'Malibu Local Coastal
*Richmond
'Williams
`Cucamonga Valley
Program
'Ridgecrest
'Willits
Water District
'Mammoth Lakes
*Riverside County
'Windsor
Cypress
'Manhattan Beach
'Rocklin
'Woodlake
'Daly City
'Marin County
'Rohnert Park
"Woodland
'Del Rey Oaks
'Marina
'Rolling Hills
•Yorba Linda
'Delano
'Martinez
"Rolling Hills Estate
'Yreka
Diamond Bar
*Maywood
'Rosemead
Yuba County
`Dos Palos
'Mendocino County
*Salinas
`Duarte
'Mendota
'San Anselmo
5/09
'Dunsmuir
`Menlo Park
San Buenaventura
'East Palo Alto
"Merced
*San Clemente
EI Centro
'Milpitas
'San Fernando
Response to Request from Municipal Code Corporation Page 12
PART TWO - SCOPE OF SERVICES
MCC will adhere to all provisions as requested in the City's Request for Proposals (RFP). MCC would like to outline
additional information in detail of our services for codification services.
Ordinance Research Tools. MCC will provide the City with two (2) subscriptions to the Multiple Code Search
Service. This will allow the City to provide two (2) people with access to the search software on our website for full
state searching (see Additional Services). MCC can also provide samples of provisions, as requested.
Material. The City will forward a copy of the legislation passed by the City upon adoption. MCC will provide updates
on a schedule to meet the needs of the City. The City can provide the ordinances via e-mail to ordsCd)municode.com,
via fax to 850-575-8852 or in printed form. MCC can provide printed supplements between 15-45 days, depending
upon the amount of legislation. Many of our customers take advantage of our 30 -day delivery of printed supplements
or our immediate updating of the electronic forms. Please see electronic supplementation or N.O.W. below.
Editorial Work. MCC's editorial team, consisting of a legal editor, proofreader and indexer, will review the legislation
against the Code and create the appropriate supplemental pages for the Code. MCC will update all aspects of the
Code relating to the legislation to include the Table of Contents, catchlines, tables and index. MCC will also create an
instruction sheet to advise the Code holders how to insert and remove pages. MCC will also create a Checklist of Up -
to -Date pages with the first supplement. This advises the user of the pages and what supplement they originated
from. MCC will include appropriate editorial notes to sections that require additional explanation. A separate
supplement can be created for the pamphlet to the Code. We provide you the benefit of assigning the same team to
your supplements each update. This provided consistency and knowledge of the City's specific needs. Most of our
legal editors have over 9 years of experience and hold Bachelors Degrees. The editor assigned to your account will
have at least 6 years worth of editing experience.
Printed Supplements. Amendments to the printed Code occur in the form of Printed Supplement pages that are
issued as replacement pages. Printed Supplements include updated Table of Contents, Code Comparative Table,
index and text pages. A Supplement for each printed Code is included in the base page rate.
Electronic Updates. Amendments to the electronic version of the Code (CD, Internet, Folio, PDF, etc.) can be
provided on their own schedule, or accompany Printed Supplements. Electronic Updates appear in the proper place
and a fully searchable, complete Code will be delivered. Electronic Updates are included in the base page rate and
clients who receive both Electronic Updates and Printed Supplements receive the Printed Supplements at no charge.
Schedule. After shipment of the new Code, MCC shall keep the Code up-to-date by the publication of Supplements
that will contain newly enacted ordinances of a general and permanent nature. Supplements can be published on a
schedule to meet the requirements of the City.
New Ordinances on the Web (N.O.W.). MCC can post your ordinances on the web between supplements so that
anyone searching your Code will find the most current legislation. To view this service, go to the Santa Ana, CA
online Code of Ordinances — See "New Ordinances" located at the beginning of the Table of Contents. Although your
ordinances will be a part of your Code database, MCC will not edit the Code to include the new ordinances — we will
simply post the ordinances in their original form. The Code on the Web is maintained through the supplement service.
Once ordinances posted through the N.O.W. service are included in a supplement to the Code, they will be removed
from the web.
Delivery. Printed Supplements to the Code and pamphlets, if ordered, will be delivered in bulk to the City, unless the
City chooses to utilize MCC's Distribution Services. The website will be updated upon shipment of the printed
supplement or as Electronic Updates are delivered.
Electronic Media. MCC can provide several options (to the City and outside subscribers) for the electronic versions
of the Codes.
First, the Codes can be provided individually or as a complete set in electronic form. MCC provides data for all word
processing programs, such as WORD or WordPerfect (latest versions), as well as ASCII text and HTML. We also
provide a supplement or full Code PDF option. The files can be write protected at the operating system level as well
as the word processing level so that changes to the master version cannot occur. The electronic information can be
sent via CD or can be downloaded from the Internet.
Response to Request from Municipal Code Corporation Page 13
MCC can also integrate the Code with a text retrieval software. Folio is our supported search engine and single or
multiple licenses are available. This program provides a complex array of security levels, which can be changed as
desired. Normally, the search engine is configured such that no one can access the parent database except for
searching. Of course, search results can be exported to word processing software where modifications can occur.
MCC can also post the entire Code and/or pending legislation onto the Internet. Our web site is
httP://www.municode.com. MCC uses ProPublish, a search engine from Fast Search & Transfer, Inc., to provide
access to over 2,400 publications. MCC is currently providing 10 Mbps of bandwidth, 40 fully redundant servers
(duplication and backup) and handles over 7,000 individual users and over 20,000 page views each day.
We feel we have the most comprehensive backup system in the industry. We back up all changed data nightly; all files
weekly and monthly move a complete backup to an offsite, climate -controlled storage facility. We frequently test our
entire data system for restoration.
ADDITIONAL SERVICES
Distribution. Fulfillment services are available to distribute individual copies of Codes and Supplements to
departments or subscribers at no additional fee to the City. MCC can sell the Codes, Supplements, chapter reprints,
binders and tabs at a pre -determined price. MCC assumes all risk and expense for providing these items. Orders
can be placed through our online ordering, via fax or mail. More detailed information about distribution services will
be provided after the return of the proofs.
Future Legal Review. At any point during the term of this Agreement, or extensions thereof, MCC can provide
additional legal review to identify inconsistencies, obsolete provisions or compare the Code to current State Law.
State Law references can be updated in conjunction with this legal review or as a separate engagement.
Multiple Code Search Service. Initial subscription for this service is provided within this agreement at no charge.
You may choose to continue your subscription after the initial year. This service provides a simultaneous access to
more 2,400 Codes on our website, searchable by state. Additional single and multiple user options are available.
Electronic Agenda and Legislative Management (Legistar). MCCi offers Legistar Software and related services
which provides electronic automation and creation of Agendas. Pricing information can be supplied upon request.
Document Scanning Services (MuniScan). MCCi offers scanning, indexing and integration of hard copy
documents with Laserfiche Software to provide the Client with the most powerful index retrieval search engine
available with the following features: intuitive browse window, index cards, and fuzzy logic. Pricing information can
be supplied upon request.
Contract Management Software (Contract Assistant). MCCi offers the Contract Assistant Software (developed by
Blueridge Software) which is a web based solution designed to provide control and automation of the contract
management process. Pricing information can be supplied upon request.
Response to Request from Municipal Code Corporation Page 14
SUPPLEMENT SERVICE QUOTATION SHEET FOR THE
CITY OF SAN JUAN CAPISTRANO, CALIFORNIA
Supplement Service Base Page Rate
Page Format
Number of Copies Base Page Rate
Double Column, 11-
point, Times New
Roman font
40 $19 per Pap;
0 (PDF file will be provided) $17 per page
Base page rate above includes
• Ordinance Research Tool (2 licenses) for 1 year
• Acknowledgement of Material
• Data conversion, as necessary
• Editorial Work
• Proofreading
• Indexing
• Updating Electronic versions, (e.g. CDs and Internet)
• Multiple Code Search
• Printing' Supplements
Please Circle Preferred Supplementation Schedule Below:
Additional Services that apply to Supplement Service
Electronic
Updates
Annual
Semi-annual
Quarterly
Bi -Monthly
On Request
$25
•
Printed
Supplements
Annual
Semi-annual
Quarterly
Bi -Monthly
On Request
Reprints of designated titles
New Ords`
On the Web
Upon submission
On Request
o 50 copies, per impression
$0.065
0 75 copies, per impression
$0.06
Additional Services that apply to Supplement Service
•
Graphics, per graphic (black and white)
$10
•
Color Graphics (includes printing), per graphic
$25
•
Freight
Actual freight
•
State Sales Tax
If applicable
•
Reprints of designated titles
0 25 copies, per impression
$0.07
o 50 copies, per impression
$0.065
0 75 copies, per impression
$0.06
o Paper Covers, each set
$1.50
o Tabs, per set
$10
o Reprints of Entire Code, per copy for City Departments
$95
•
Code on Internet, first year
No Charge
o MCC does not charge a per page rate to update the Internet or CO version
•
Code on Internet features
No Charge
o Users will be able to print any segment of the Code to their default printer;
o Users will be able to save any segment of the Code to an RTF file (which can
be opened in any standard word processor);
o Users will be able to email any segment of the Code directly from the site (the segment
will be attached to the email as an RTF file);
o Customers will be able to easily create links to any segment of the Code;
o Images will be displayed in-line;
o Tables will no longer have a 32 column limit and will be displayed accurately.
•
Code integrated with Folio BoundVIEWS
No Charge
•
Code formatted in RTF°, PDF, or HTML, each
$30
•
Price per CD-ROM provided
$30
•
Multiple Code Searoh;cafter the first year
$200
•
New Ordinances on the Web (NOW), no editing, 3-5 day turnaround, per ordinance
No Charge
MCC uses only acid -free paper.
e Schedule can be changed at any time during the contract. Information on Weekly, Bi -weekly and Monthly Supplement schedules
are available upon request.
3 Subsequent years will be $400 per annum.
Compatible with Microsoft WORD.
Response to Request from Municipal Code Corporation
Page 15
. Distribution of Code
o Complete Copy of Code with binders and tabs $120
Cost for reprints
o 25 copies, per impression $0.07
o 50 copies, per impression $0.065
0 75 copies, per impression $0.06
Payment for Supplement and Additional Services
Invoices will be submitted upon shipment of project(s).
Response to Request from Municipal Code Corporation Page 16
This contract shall be valid for a period of ninety (90) days from the date appearing below unless signed and
authorized by MCC and the City.
Submitted by:
MUNICIPAL CODE CORPORATION
MCC PresidenUC
Witness:
Date:
V
Accepted by:
CITY OF (A�N� CAPISTRANO, CALIFORNIA
t3y:` U IM
Title:
Witness:
Date:
Response to Request from Municipal Code Corporation Page 17
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Response to Request from Municipal Code Corporation
Page 18