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09-0915_TEST AMERICA LABORATORIES, INC._Personal Services AgreementPERSONAL SERVICES AGREEMENT THIS AGREEMENT is made, entered into, and shall become effective this 15th day of September, 2009, by and between the City of San Juan Capistrano (hereinafter referred to as the "City") and Test America Laboratories, Inc. (hereinafter referred to as the "Consultant"). RECITALS: WHEREAS, City desires to retain the services of Consultant regarding the City's proposal to provide water quality testing laboratory services; and WHEREAS, Consultant is qualified by virtue of experience, training, education and expertise to accomplish such services. NOW, THEREFORE, City and Consultant mutually agree as follows: Section 1. Scope of Work. The scope of work to be performed by Consultant shall consist of those tasks as set forth in Exhibit' A," attached and incorporated herein by reference. To the extent that there are any conflicts between the provisions described in Exhibit "A" and those provisions contained within this Agreement, the provisions in this Agreement shall control. Section 2. Term. This Agreement shall commence on the effective date and shall terminate, and all services required hereunder shall be completed, no later than September 15, 2012. The City will consider extending the agreement up to two additional one year extensions based upon mutual agreement of the parties. Section 3. Compensation. 3.1 Amount. Total compensation for the services hereunder shall not exceed $82,667 annually; total compensation including all expenses, as set forth in Exhibit "B," attached and incorporated herein by reference. 3.2 Rate Schedule. Services shall be billed to the City at the unit cost set forth in proposal schedules (Exhibit "B") attached and incorporated herein by reference. Additional services shall be billed per a schedule of costs submitted by the consultant with his proposal and designated Exhibit "B" attached and incorporated herein by reference. Included within the compensation are all of the Consultant's ordinary office and overhead expenses incurred by it, its agents and employees, including meetings with City representatives and incidental costs to perform the stipulated services. Submittals shall be in accordance with Consultant's proposal. 3.3 Method of Payment. Subject to Section 3.1, Consultant shall submit monthly invoices based on total services which have been satisfactorily completed for such monthly period. The City will pay monthly progress payments based on approved invoices in accordance with this Section. 3.3 Records of Expenses. Consultant shall keep complete and accurate records of all costs and expenses incidental to services covered by this Agreement. These records will be made available at reasonable times to City. Section 4. Independent Contractor. It is agreed that Consultant shall act and be an independent contractor and not an agent or employee of City, and shall obtain no rights to any benefits which accrue to City's employees. Section 5. Limitations Upon Subcontractin and Ansi nment. The experience, knowledge, capability and reputation of Consultant, its principals and employees were a substantial inducement for City to enter into this Agreement. Consultant shall not contract with any other entity to perform the services required without written approval of the City. This Agreement may not be assigned, voluntarily or by operation of law, without the prior written approval of the City. If Consultant is permitted to subcontract any part of this Agreement by City, Consultant shall be responsible to City for the acts and omissions of its subcontractor as it is for persons directly employed. Nothing contained in this Agreement shall create any contractual relationships between any subcontractor and City. All persons engaged in the work will be considered employees of Consultant.. City will deal directly with and will make all payments to Consultant. Section S. Changes to Scope of Work. For extra work not part of this Agreement, a written authorization from City is required prior to Consultant undertaking any extra work. In the event of a change in the Scope of Work provided for in the contract documents as requested by the City, the Parties hereto shall execute an addendum to this Agreement setting forth with particularity all terms of the new agreement, including but not limited to any additional Consultant's fees. K Section 7. Familiarity with Work and/or Construction Site. By executing this Agreement, Consultant warrants that: (1) it has investigated the work to be performed; (2) if applicable, it has investigated the work site(s), and is aware of all conditions there; and (3) it understands the facilities, difficulties and restrictions of the work to be performed under this Agreement. Should Consultant discover any latent or unknown conditions materially differing from those inherent in the work or as represented by City, it shall immediately inform the City of this and shall not proceed with further work under this Agreement until written instructions are received from the City. Section 8. Time of Essence. Time is of the essence in the performance of this Agreement. Section 9. Compliance with Law;„ E -Verify. 9.1. Compliance with Law. Consultant shall comply with all applicable laws, ordinances, codes and regulations of federal, state and local government, 9.2. E -Verify. If Consultant is not already enrolled in the U.S. Department of Homeland Security's E -Verify program, Consultant shall enroll in the E -Verify program within fifteen days of the effective date of this Agreement to verify the employment authorization of new employees assigned to perform work hereunder. Consultant shall verify employment authorization within three days of hiring a new employee to perform work under this Agreement. Information pertaining to the E -Verify program can be found at http://www.uscis.gov, or access the registration page at https://www.vis-dhs.com/emploverregistration. Consultant shall certify its registration with E -Verify and provide its registration number within sixteen days of the effective date of this Agreement. Failure to provide certification will result in withholding payment until full compliance is demonstrated. Section 10. Conflicts of Interest. Consultant covenants that it presently has no interest and shall not acquire any interest, direct or indirect, which would conflict in any manner or degree with the performance of the services contemplated by this Agreement. No person having such interest shall be employed by or associated with Consultant. 0 Section 11. Copies of Work Product. .. At the completion of the work, Consultant shall have delivered to City at least one (1) copy of any final reports and/or notes or drawings containing Consultant's findings, conclusions, and recommendations with any supporting documentation. All reports submitted to the City shall be in reproducible format, or in the format otherwise approved by the City in writing. Section 12. Ownership of Documents. All reports, information, data and exhibits prepared or assembled by Consultant in connection with the performance of its services pursuant to this Agreement are confidential to the extent permitted by law, and Consultant agrees that they shall not be made available to any individual or organization without prior written consent of.the City. All such reports, information, data, and exhibits shall be the property of the City and shall be delivered to the City upon demand without additional costs or expense to the City. The City acknowledges such documents are instruments of Consultant's professional services. Section 13. Indemnity. To the fullest extent permitted by law, Consultant agrees to protect, defend, and hold harmless the City and its elective and appointive boards, officers, agents, and employees from any and all claims, liabilities, expenses, or damages of any nature, including attorneys' fees, for injury or death of any person, or damages of any nature, including interference with use of property, arising out of, or in anyway connected with the negligence, recklessness and/or intentional wrongful conduct of Consultant, Consultant's agents, officers, employees, subcontractors, or independent contractors hired by Consultant in the performance of the Agreement. The only exception to Consultant's responsibility to protect, defend, and hold harmless the City, is due to the negligence, recklessness and/or wrongful conduct of the City, or any of its elective or appointive boards, officers, agents, or employees. This hold harmless agreement shall apply to all liability regardless of whether any insurance policies are applicable. The policy limits do not act as a limitation upon the amount of indemnification to be provided by Consultant. Section 14. Insurance. On or before beginning any of the services or work called for by any term of this Agreement, Consultant, at its own cost and expense, shall carry, maintain for the duration of the agreement, and provide proof thereof that is acceptable to the City, the insurance specified below with insurers and under forms of insurance satisfactory in all respects to the City. Consultant shall not allow any subcontractor to commence work on any subcontract until all insurance required of the Consultant has also been obtained for the subcontractor. Insurance required herein shall be provided by Insurers in good standing with the State of California and having a minimum Best's Guide Rating of A- Class Vll or GI better. 14.1 Comprehensive General Liability. Throughout the term of this Agreement, Consultant shall maintain in full force and effect Comprehensive General Liability coverage in an amount not less than one million dollars per occurrence ($1,000,000.00), combined single limit coverage for risks associated with the work contemplated by this agreement; If a Commercial General Liability Insurance form or other form with a general aggregate limit is used, either the general aggregate limit shall apply separately to the work to be performed under this agreement or the general aggregate limit shall be at least twice the required occurrence limit. 14.2 Comprehensive Automobile Liability. Throughout the term of this Agreement, Consultant shall maintain in full force and effect Comprehensive Automobile Liability coverage, including owned, hired and non - owned vehicles in an amount not less than one million dollars per occurrence ($1,000,000.00). 14.3 Worker's Compensation. If Consultant intends to employ employees to perform services under this Agreement, Consultant shall obtain and maintain, during the term of this Agreement, Worker's Compensation Employer's Liability Insurance in the statutory amount as required by state law. 14.4 Proof of Insurance Requirements/Endorsement. Prior to beginning any work under this Agreement, Consultant shall submit the insurance certificates, including the deductible or self -retention amount, and an additional, insured endorsement naming City, its officers, employees, agents, and volunteers as additional insureds as respects each of the following: Liability arising out of activities performed by or on behalf of Consultant, including the insured's general supervision of Consultant; products and completed operations of Consultant; premises owned, occupied or used by Consultant; or automobiles owned, leased, hired, or borrowed by Consultant. The coverage shall contain no special limitations on the scope of protection afforded City, its officers, employees, agents, or volunteers. 0 14.5 Errors and Omissions Coverage [FOR PROFESSIONSIWORK EXCLUDED FROM GENERAL LIABILITY] Throughout the term of this Agreement, Consultant shall maintain Errors and Omissions Coverage (professional liability coverage) in an amount of not less than One Million Dollars ($1,000,000). Prior to beginning any work under this Agreement, Consultant shall submit an insurance certificate to the City's General Counsel for certification that the insurance requirements of this Agreement have been satisfied. 14.6 Notice of Cancel Iation/Termination of Insurance The above policy/policies shall not terminate, nor shall they be cancelled, nor the coverages reduced, until after thirty (30) days' written notice is given to City, except that ten (10) days' notice shall be given if there is a cancellation due to failure to pay a premium. 14.7 Terms of Compensation. Consultant shall not receive any compensation until all insurance provisions have been satisfied. 14.8 Notice to Proceed. Consultant shall not proceed with any.work under this Agreement until the City has issued a written "Notice to Proceed" verifying that Consultant has complied with all insurance requirements of this Agreement. Section 15. Termination. City shall have the right to terminate this Agreement without cause by giving thirty (30) days' advance written notice of termination to Consultant. In addition, this Agreement may be terminated by any party for cause by providing ten (10) days' notice to the other party of a material breach of contract. If the other party does not cure the breach of contract, then the agreement may be terminated subsequent to the ten (10) day cure period. Section 16. Notice. All notices shall be personally delivered or mailed to the below listed addresses, or to such other addresses as may be designated by written notice. These addresses shall be used for delivery of service of process; 1,"1 l�J To City: City of San Juan Capistrano 32400 Paseo Adelanto San Juan Capistrano, CA 92675 Attn: West Curry, Assistant Utilities Director To Consultant: Test America Laboratories, Inc. 4101 Shuffel Street NW No. Canton, OH 47720 Attn: Legal and Contracts Director Section 17, Attorneys' Fees. If any action at law or in equity is necessary to enforce or interpret the terms of this Agreement, the prevailing party shall be entitled to reasonable attorneys' fees, costs and necessary disbursements in addition to any other relief to which he may be entitled. Section 18. Dispute Resolution. In the event of a dispute arising between the parties regarding performance or interpretation of this Agreement, the dispute shall be resolved by binding arbitration under the auspices of the Judicial Arbitration and Mediation Service ("JAMS"). Section 19, Entire Agreement, This Agreement constitutes the entire understanding and agreement between the parties and supersedes all previous negotiations between them pertaining to the subject matter thereof. N IN WITNESS WHEREOF, the parties hereto have executed this Agreement. ATTEST: Margaret Mona h4d, City Clerk FiNIZINVINTAW fil MIA LIKwruviffily pa 0, • "T I me I CITY OF SAN JUAN CAPISTRANO By, b�t Mark Niels'en, Mayor TEST AMERICA, INC. 140� red Haley, Lab Di June 15, 2009 West Curry City Assistant Utilities Department Manager City of San Juan Capistrano 32400 Paseo Adelanto San Juan Capistrano, CA 92675 RE: Notice Inviting Proposals — Contract for Water Quality Testing Dear West: On behalf of TestAmerica Laboratories, I am pleased to present our proposal for Water Quality Testing for the City of San Juan Capistrano (City). We have carefully reviewed all documents and we are prepared to deliver the scope of services. We believe that we have the experience, capabilities and capacity to provide the services that you had come to expect. All of the testing will be done within the TestAmerica network laboratories. No outside subcontracting is required. Below is a list of qualifications and capabilities that we believe will demonstrate that TestAmerica is the laboratory of choice for attaining the best value in analytical services. • High quality, technically valid ar ialytical data in support of projects • Dedicated program management personnel and experienced laboratory staff, fully trained and committed to meeting project specifications and requirements • Ability to consistently meet standard and rush Turnaround Time requests • Courier service (in-house staff) at no extra charge « Proven record of project completion with 24/7 availability • Thorough and documented communications and project data review • Unequaled laboratory capacity and capabilities • Rigorous and comprehensive QA/QC program • Convenient and secure on-line data access (TotalAccess) • Trusted by some of the largest water utilities and municipalities in Southern California We understand that a program of this size and importance will require a great deal of planning and coordination. An experienced project manager will be assigned to the City as the primary point of contact. In addition, we will ensure that all weekly, monthly, quarterly, annually and as -needed pickups will be provided to you on time and at no extra cost. This bid shall be valid for a period not less than ninety (90) days from the submittal date. Questions regarding this bid should be directed to Ms. Cam Pham, Product Manager, at the address and number below: EXHIBIT "A" TestAmerica Laboratories, Inc. 17461 Derian Avenue, Suite 100 Irvine, CA 92614 Phone: 949-279-3831 Facsimile: 909-614-7235 mail: cam. r)ham testamericainc.corn We are confident that our experience in supporting of the North Open Space and Rosenbaum testing for the last four years will allow us to continue delivering effective and quality analytical services. We appreciate the opportunity to present our bid and qualifications and we look forward to a favorable reply. Sincerely, TestArnerica Laboratories, Inc. Cam Phare Drinking Water Product Manager TestAmerica Laboratories Inc., formerly DelMar Analytical, has been providing environmental analytical services since 1987. Known for outstanding customer service, high quality data and regulatory expertise, we serve hundreds of clients including municipalities, environmental consultants, private industry, and government agencies. We offer full service capabilities, providing reliable and expert chemical and microbiological analysis of drinking water, wastewater, ground water, soil, sludge, air, and hazardous waste. We also offer mobile laboratory services utilizing various IR, GC and GC/MS methodologies. Local Laboratory Facilities TestAmerica has two laboratories located in Southern California that will support analytical and field services for the proposed scope of work: TestAmerica - Irvine TestAmerica -- Ontario (Colton) 17461 Derian, Suite 100 1014 F. Cooley Drive, Suite A Irvine, CA 92614 Colton, CA 92324 Phone: 949 261-1022 Phone: 909 370-4667 Facsimile: 949 260-3299 Facsimile: 909 370-1046 We have designated our Irvine facility, as the prime location where a dedicated project manager will be assigned to provide a single point of contact for all services required under the proposed contract, including courier requests, sample analyses, analytical reporting, and invoicing. Business Hours 8:00 AM to 5:00 PM M -F Sample Receiving Hours 7:30 AM to 7:00 PM M -F 9:00 AM to 3:00 PM Saturday Special arrangements for delivery at other times may be made with advance notice. The Irvine laboratory has been providing analytical services to clients in Southern California since it was founded in 1987. With a newly expanded 25,000 square foot facility, and nearly 140 employees, the Irvine Laboratory has the capacity, capabilities, support systems and experience to effectively deliver results and data deliverables for all projects, no matter what the size or complexity. Our team of knowledgeable and experienced project managers is available to assist clients to ensure that all regulatory and analytical requirements are met. The Ontario facility was added in 1989 to provide service to our clients in the counties of Riverside, San Bernardino, and San Diego as well as the desert communities. Today, the Ontario laboratory focuses on the analysis of organic chemical and microbiological contaminants in drinking water and supports drinking water projects for all of our Network locations. Certification TestAmerica is certified by the State of California Department of Health Services under the Environmental Laboratory Accreditation Program (FLAP) for the analyses of wastewater, drinking water, and hazardous waste. TestAmerica's ELAP certificate numbers are as follows: 1197 for the Irvine, California laboratory M 1169 for the Ontario, California laboratory z TestAmerica facilities are also accredited under the National Environmental Accreditation Program (NELAP) in the drinking water, wastewater and hazardous waste fields of testing. TestAmerica's NELAP Accreditation numbers are as follows: m 01 108C - NELAP Accreditation number for the Irvine, California laboratory m 04230CA - NELAP Accreditation number for the Ontario, California laboratory Capabilities The TestAmerica network offers unprecedented analytical testing capabilities, with service offerings that support all major environmental programs. Routine and specialty testing can be performed within the Network that allows better control of data quality and service. Through continued investment in facilities, equipment, methods and people, TestAmerica has developed an unprecedented team of resources, experience and capabilities. With over 2000 chemists, microbiologists and environmental scientists, TestAmerica is well positioned to support a variety of clients including local and county districts, State and Federal government agencies and commercial organizations operating in various sectors of industry. TestAmerica's testing capabilities include chemical, physical and biological analyses of a variety of matrices, including aqueous, solid, drinking water, waste, tissue, air and saline/estuarine samples. Specialty capabilities include air toxics testing, mixed waste testing, tissue preparation and analysis, aquatic toxicology, dioxin/furan testing and microscopy. As part of our full range of analytical services, TestAmerica stays educated and informed of the latest regulations and requirements, so that we may offer you the most up-to-date required analyses and reporting limits. We currently offer analyses and reporting limits that meet the most recent emergent chemical monitoring requirements. We employ a staff of Instrument Specialists which are available for methods development to bring new methods on-line as new regulations develop or for client specific projects. Laboratory Capacity TestAmerica handles projects of all sizes and complexities due to our large capacity and breadth of capabilities. Our short and long-term plans provide mechanisms for adding sample capacity and ensuring that appropriate staffing levels will be available to meet the changing needs of our clients. This kind of careful planning has been and will continue to be a key factor in our growth. TestAmerica maintains multiple instruments in most analytical areas of the laboratory. Duplication of methods and method certifications can also be provided within the Network. By having multiple instrumentation and back-up facilities available for all test methods, we can maintain sample capacity to ensure on-time delivery of results. The following table demonstrates the level of analytical expertise with some of the key analytical parameters required under the proposed contract: Quality Assurance Program TestAmerica is committed to providing quality analytical services to all of our clients. To maintain a high level of quality, an extensive Quality Assurance Program has been developed. The Quality Assurance Program provides a means by which the integrity of data can be verified and through which TestAmerica can express its goals, policies, and commitment to generating data of the superior quality. Since critical decisions are based on the data produced, it is essential that clear and thorough verification procedures exist and that the laboratory organization and management policies support the goals of the Program. TestAmerica Quality Assurance Program defines the overall policies, organization objectives and functional responsibilities for achieving data quality goals. The Program was developed to ensure compliance with the 2003 National Environmental Laboratory Accreditation Conference (NELAC) standards and ISO/IEC Guide 17025 (1999). In addition, the policies and procedures outlined in the Program Manual are compliant with the various accreditation and certification programs. Each TestAmerica laboratory maintains a local perspective in its scope of services and client relations and maintains a national perspective in terms of quality. It is TestAmerica's policy to continually improve systems and provide support to quality improvement efforts. The company recognizes that the implementation of a quality assurance program requires management's commitment and support as well as the involvement of the entire staff. Every staff member plays an integral part in quality assurance and is held responsible and accountable for the quality of their work. Ethics & Data Integrity In all aspects of the laboratory and business operations, management is dedicated to maintaining the highest ethical standards. An Ethics Policy and a Code of Ethical Conduct has been incorporated as part our Quality Assurance Program. Training on ethical and legal responsibilities is provided and each employee signs off on the policy annually as a condition of employment. An example of our Employees Ethics Statement is included at the end of the submittal. The seven elements of TestAmerica's ethics and data integrity program include: 1. An Ethics Policy and Code of Ethical Conduct 2. An Ethics and Compliance Officer (ECO) 3. A training program 4. Self -governance through disciplinary action for violations 5. A confidential mechanism for anonymously reporting alleged misconduct and a means for conducting internal investigations of all alleged misconduct 6. Procedures and guidance for recalling data if necessary 7. An effective external and internal monitoring system As an American Council of Independent. Laboratories (ACIL) member, all TestAmerica laboratories adhere to the following ACIL Code of Ethics: 1. Produce results—which which are accurate and include QA/QC information that meets client, pre -defined Data Quality Objectives (DQOs). 2. Present services in a confidential, honest and forthright manner. 3. Provide employees with guidelines and an understanding of the ethical and quality standards of our industry. 4. Operate our facilities in a manner that protects the environment and the health and safety of employees and the public. 5. Obey all pertinent federal, state and local laws and regulations and encourage other members of our industry to do the same. 6. Educate clients as the extent and kinds of services available. 7. Assert competency only for work for which adequate personnel and equipment are available and for which adequate preparation has been made. 8. Promote the status of environmental laboratories, their employees, and the value of services rendered by them. Blind Sampling Programs Each spring and fall quarter, TestAmerica receives check samples from a NIST approved vendor for the Water Supply (WS), Water Pollution (WP) Studies, and Soil studies. In addition, TestAmerica analyzes samples annually for the Daily Monitoring Requirement Quality Assurance (DMR -QA) program. Additional blind check samples are received throughout the year. These evaluations contain a variety of organic and inorganic analytes whose values are unknown to the laboratory. The analytes must be correctly identified and accurately quantitated to maintain our certifications and accreditations. The results of these analyses are kept on file with the Quality Assurance Director/Manager and are available upon request. FAW The Quality Assurance Director is responsible for an annual audit of the laboratory's quality system. All areas of the laboratory are reviewed to ensure that all policies and procedures outlined in the Quality Assurance Program Manual are being implemented. An integral part of this audit is through the evaluation of an internal double blind PT study. Areas of the laboratory that are assessed include, but are not limited to laboratory procedures, purchasing, data processing/handling, project management, complaint resolution, and sample control. In addition, the Quality Assurance Manager performs weekly data audits on randomly selected projects, documents the findings and initiates corrective actions if necessary. This review includes laboratory files, maintenance logs, notebooks and raw data for documentation of all quality control measurements. The notebooks are audited for sample results, calculations, calibration data, and QA/QC recoveries. Copies of corrective action reports, methodology, reagent preparation information, standard operating procedures (SOPS) and method exceptions are also reviewed. Data reporting procedures are also audited to ensure that results are easily traceable. A copy of our Quality Assurance Program Manual, whirl) fully describes our cluality systems, is available upon request. Data Management Capabilities The extensive capabilities of our Laboratory Information Management System (LIMS) allow TestAmerica to manage data effectively, deliver a variety of data deliverable products and provide a strategic advantage to our clients in managing their projects. Laboratory Sample & Database Management Our powerful LIMS includes modules that integrate all pertinent information about each client's projects. Based on Microsoft SQL Database software, TestAmerica has created a management system specific to meeting the needs of our clients and improving internal efficiency. Our LIMS provides us with a powerful tool that is utilized to track and manage sample flow, enhances quality control, and provides the platform for hardcopy and electronic data reporting. A major advantage of our system is the ability to integrate sample data from all of our laboratories. This allows us to provide our clients with a single deliverable that compiles all of the results, including electronic data deliverables. Sample Tracking Module As samples are received at the laboratory, they are logged into a database that immediately assigns a unique laboratory identification number to each sample. With this laboratory ID number, samples can be monitored through every stage, providing an accurate account of sample status from analysis to QA review to report generation and through sample disposal. Our clients can also view status on-line via our web -site. Project Management Module The client database developed within this module is linked directly with the sample - tracking module. Project specifications, including price quotes, turnaround time, analytes of interest, specific reporting limits, permit limits, and/or holding times, are stored for each individual project. This information is also linked to all other modules to provide the Analysts, QA department, Project Managers, and Invoice Processor with accurate information concerning projects. Project Managers can monitor the status of samples through every stage of the analytical, approval and reporting process through this module. Data Integrity Module Nearly all instruments at TestAmerica are equipped with computerized data management programs and instrument control systems. We have the capability to automatically transfer data directly into the LIMS, reducing or eliminating transcription errors. The Microsoft SQL server is set up to provide safeguards against multiple entries of the same data, unauthorized entries, or unauthorized users. While the data may be entered manually for non -computer linked analyses or uploaded automatically from computer linked analyses, the data is not reported until a Department Supervisor and/or Senior Chemist has reviewed it. After the data has been approved, the system will not allow any manual changes to the data without proper authorization. All changes made are automatically documented. TestAmerica also utilizes software (Mint MinerTM) to perform electronic evaluations of GCMS and GC raw data to help ensure the integrity of reported data. This evaluation is performed during the second level data review process and also during random audits by the quality assurance department. Mint Miner is a trademark of CequeLogic, LLC Report & EDD Generation Upon completion of data review and approval, the Project Managers utilize the report module to generate reports and EDDs. All of our electronic deliverables obtain their data from the same data source as the reports, which insures data integrity between the hard copy and electronic versions of the data. Electronic Data Deliverables (EDD) processing is automated through the LIMS reporting module and EDDS are created at the time the final reports are generated. TestAmerica is able to provide laboratory results in a variety of electronic formats. Data may be transferred automatically from the LIMS into virtually any electronic format including but not limited to QHS EDT Write -On, ASCII, Access, EDF, FoxPro, Paradox, Geotracker (CA SWRCB format), Excel, Lotus, and Comma Delimited. In addition to the standard formats, custom EDD formats can be developed to specifically meet the client's needs. EDDs allow clients to populate databases and effectively generate final report tables, saving time and money. Compliance Verification Reports TestAmerica has developed a program that allows analytical results to be compared to pre-set limits provided by clients. A copy of the compliance report can be included with the final report package. QA Review Levels TestAmerica routinely provides a Tier II report package. For projects that require a more in-depth validation of data, TestAmerica can provide different levels of documentation, including Tier III and IV packages. Data Verification TestAmerica utilizes several approaches for recognizing anomalous results including: • Project Set-up 4 Documentation • Communication • Compliance verification ® Final review As part of the project set-up, the project manager will discuss with the client the background and nature of the samples. For groundwater samples historical data may be requested so the analytical staff are informed of the potential need for dilutions, clean-up methods or other precautions. By understanding what the expected results are, the laboratory can immediately recheck results and alert the client when unexpected results are found. Project information is entered into our laboratory Information Management System (LIMS) that includes test methods, target analyte lists, reporting limits, pricing, and project specific notes. The project managers can setup individual projects for various types of sampling events, adding specific information about each project. Our ability to store information and utilize the test information and comments each time samples arrive ensures that project requirements will be maintained throughout the duration of the project. The project managers and laboratory supervisors meet daily to discuss status and communicate any critical needs. This forum allows the project managers an opportunity to reiterate special needs and query results. The project managers can also utilize the LIMS to check results and status on an on-going basis. TestAmerica has developed a compliance checker program that allows the project manager to run a query that compares the analytical results against a set of predetermined limits set by the client. Upon completion a report is generated that lists any results outside the limits. This report is provided with the final report. A final check of results is done during the project manager's review of the completed report. The project manager checks for completeness, performs a reasonability check, and writes a case narrative to accompany the report. TestAmerica will utilize all of these systems and make every effort to immediately recheck results and quickly disseminate this information to the appropriate contact. In the event that questions arise regarding data validity, the laboratory will verify results and re -run samples if deemed necessary. Revised reports and EDDs will be issued for any samples that required re -analysis, upon mutual determination that the original results were anomalous or invalid. Data Delivery Options As an environmentally responsible company, TestAmerica encourages our clients to use paperless deliverables whenever possible. All of our final reports, chain -of custody documents, and invoices are available electronically via our web -site, free of charge. We can also provide validation packages on compact disk in lieu of a hardcopy data package. Internet Services TestAmerica's TotalAccess services, available through our web -site at testamericainc.com offer our clients fast secure access to data and information twenty- four hours a day. With TotalAccess our clients can: • Receive e-mail notices when new work -orders are received (sample receipt confirmation) and when Reports and Downloads become available. • View Work -orders, Project status, Results, Quotes & Invoices • Search for results by project name, sample date, sample name or results status. • Download reports, Electronic Data Deliverables (EDDs), signed Chain -of - Custody forms. • Access method descriptions, reporting limits, quality control criteria, analysis holding time information, and sample preservation guidelines. We have organized a team of professionals that will work together to fulfill all of the project requirements and meet the delivery schedule, from field services through data reporting and invoicing. Biographical summaries, following this section, illustrate the technical strength and experience of our project team' and management staff. Key to providing outstanding service to the City is the experience and availability of our technical staff. In addition to analytical services, our technical staff will be available for consultative services related to testing services and to provide technical presentations and training support to the City. Following is a detailed summary of project team member's responsibilities. Product Manager — Cam Pham. Ms. Pham's primary role is to maintain productive relationships between the clients and the TestAmerica organization. Ms. Pham has over twenty years of experience in the environmental laboratory industry and she has an in depth understanding of analytical testing programs. Her primary function will be to serve as the client advocate and facilitate compliance with all technical and contractual matters. She will work with the Project Managers, supported by Corporate Managers to make certain that both technical and administrative details are understood and followed. Prior to the start of field activities Ms. Pham will arrange and participate in internal and external project kick-off meetings if necessary. She will be readily assessable to the City for on-site meetings to discuss new analytical programs and the effectiveness of our analytical services. Project Manager — Aaron Harris. Mr. Harris will be the primary client contact for nearly all project -related issues. Mr. Harris is an experienced Project Manager as he has been working in the environmental field since 2004. He will serve as the liaison between the City and other project team representatives and our technical staff members, communicating analytical needs as well as general administrative and technical issues. The suite of responsibilities that Aaron will perform include the following: • Review all project documents and address any discrepancies or concerns. • Participate in project start-up meeting (s) with the client before project initiation. • Establish a list of pertinent client contacts to ensure clear channels of, communication for all project inquiries and deliverables. • Set-up the project in Element, our Laboratory Information Management System. This is the first key step to documenting and storing the project specific methods, target analytes, limits and EDD formats. • Be responsive at all times to the inquiries from The City and /or their representatives. ® Communicate project objectives, tasks and deadlines to all laboratory team members and technical staff. • Coordinate delivery of samples to outside subcontract laboratories. • Communicate and resolve any discrepancies between the Chain of Custody and the sample delivery. • Approve sample receipt (Workorder) within 24 hours of sample receipt at the Irvine laboratory. • Track work in progress and communicate any problems or issues to The City and for their representatives and ensure resolutions are implemented. Provide final review and approval of analytical reports, EDDS, and invoices. Initiate corrective action for any non-compliance issues related to customer service. Quality Assurance Manager — Dave Dawes. The Quality Assurance (QA) Manager is responsible for the implementation and review of the Quality Assurance Program throughout the TestAmerica network including the review of all quality control (QC) procedures and audits for all of the TestAmerica facilities. The QA Manager reviews and approves QA plans and procedures and provides technical assistance and corrective action guidance to laboratory. The QA Manager performs a monthly QA review of the laboratory facility and provides feedback to the management staff. In addition, it is the responsibility of the Quality Assurance Manager to create and maintain documentation pertaining to the Quality Assurance Program, such as the Quality Assurance Program Manual (QAPM) and Standard Operating Procedures (SOPs). The Quality Assurance Manager also performs or arranges for annual technical performance audits to assure that the requirements of the Quality Assurance Program are met and report any quality system deficiencies to the laboratory management. Dave will ensure that any QA/QC issues are responded to promptly and he is also available to The City as a technical resource. Laboratory Director — Fred . Haley. The Laboratory Director's responsibility will be to ensure that all resources are available to the Project Managers and Supervisors to carry out the required scope of services. The Laboratory Director is also accountable for meeting all quality control and service criteria. The Laboratory Director will be available to the City for technical assistance. Dave Dawes, Manager BS Chemistry 24 x x x x x Rima Angkasa BA Microbiology 16 x BS Pharmacy / AAS Lan Hoang Chemistry 28 x x MA Analytical Thong Vu Chemistry 28 x x x x A Quang Kevin Flo BS Biolo- 23 x x x Manager: Maria Escalarate I BA Early Education 20 1 X I I X X I3S Biology & Manauer: Francis Rocha chemistry X X -] Manager: Maria Escalarate I BA Early Education 20 1 X I I X X VA -Ontario (Colton) Laboratory Kev Personnel Exnerience Summar Mike Guo BS Medicine 1 L v X X. � > _ fi `7 C David Sehiessel, Supervisor High School, some 6 college coursework X X Alan Chamberlain BA Biochemistry 1 y X Celeste Rodriquez BA Chemistry 6 X X t Jose Salazar h [y o O X Nathaniel Woods BA Chemistry 1 AS Chemi,;try X David Schiessei, Supervisor High School, some college coursework 6 X X Celeste Rodriquez BA Chemistry 6 Section /Title Dc-rce 13 ° e �C a .' 2 ^ $ c X X a G BA Biochemistry 2 X J Elizabeth Winger, laboratory Director Biological Sciences 15 X Paul Monroy, Operations Manager, AS Chemistry 7 X X GCMS Semi -Volatiles Supervisor BS/MS Analytical Chelnistry In progress y Dave Dawes, Manaaer BS Cheanis#ry� 24 1X x x x, 1 � Alisa Jara Williamson BA Chemistry 1 X X BA Biology Charles R. Morrow, Client Service Mgr, BS Biochemistry 15 X X X X. Melissa Cunningham BS Microbiology 5 X X Yuriy Bondarenko, Supervisor BS/MS Chemistry I I X X € Eddie Espinoza BA Chemistry 1 X Myla Hollyl-ield BS Environmental 1 X Science Aja Ortega High School 3 X X X Mike Guo BS Medicine 1 L X X. � > _ `7 u David Sehiessel, Supervisor High School, some 6 college coursework X X Alan Chamberlain BA Biochemistry 1 X Celeste Rodriquez BA Chemistry 6 X X Jose Salazar BA Biochemistry 2 X X Nathaniel Woods BA Chemistry 1 AS Chemi,;try X David Schiessei, Supervisor High School, some college coursework 6 X X Celeste Rodriquez BA Chemistry 6 X X Edward Ruiz BS Biochemistry $ X X Jose Salazar BA Biochemistry 2 X \ \ * m_ZUDegree \ wH«1 a+mamA, BA Chernistry 1 & & a&Biology . Sarin Kim BSAutomated 2 z \ & Manufacturing . . T c mwo, 2aOrtega High School ! & « & JoeAfl6a BS Biology .<1 3 Patrick am BS Chemistry <1 . X Turnaround -time TestAmerica is dedicated to providing the best possible service to our clients. Our goals are to provide high quality data and on-time performance at fair market prices. Our standard Turn -around time is ten working days for Level II reports and electronic data deliverables. In 2008, our on-time delivery was greater than 90%. Some of the factors that can be attributed to our successful TAT include: Our systems are designed, from bottle preparation through data delivery, to provide accurate and timely results. Our highly qualified staff is well trained and experienced to manage complex project requirements. a Our standard TAT is 7-10 working days We routinely perform rush TAT analysis for a variety of methods Instrumentation systems that are linked to our LIMS to provide direct download of data, to enhance data quality, and speed up the data reporting process. EDDs are generated automatically when final reports are printed. a Our eBusiness services allow our clients to view and download final reports 24 hours a day. We employ in-house couriers to guarantee that samples are picked up in a timely manner and ensure that sample custody and integrity is maintained. a Our Laboratory Information Management System (LIMS) provides the tools for tracking samples from the point of login through report generation. This allows the staff to manage sample flow and workload throughout the laboratory. We monitor our TAT and make operational and or system changes if necessary to ensure on-time performance. Field Services Support Courier Services To guarantee that samples are picked up in a timely manner and to ensure that sample custody and integrity is maintained, TestAmerica provides courier services for bottle orders and sample pick-up through our trained in-house staff. Our Project Managers communicate closely with the couriers to ensure that schedules will allow for pick-up and return of samples with short holding times. With a staff of eleven (11) in-house couriers, we are able to quickly respond to changes in field schedules. TestAmerica will provide routine, pre -scheduled sample pick-up and supply delivery to the City, Monday to Friday during business hours, at no additional cost. Sample Kits TestAmerica has integrated our bottle order process with our project management module of our Laboratory Information Management System (LIMS). This allows for project managers to quickly generate bottle orders that match the specific analytical methods established for each client project. This also allows project managers to provide an "inventory" of bottles that are included in each bottle order. Our neatly organized kits are stocked with properly preserved sample containers and are provided in clean coolers with chain -of custody documents and sampling instructions. The sampling kits will include ice chests, packing material and pre -labeled sample containers with preservatives corresponding to the constituents being tested. We also include temperature blanks to verify that samples are received chilled according to required sample preservation guidelines. Trip Blanks will be provided if volatile organic analyses are required. Chain of Custody TestAmerica maintains written policies and procedures to ensure that Chain -of Custody (CoC) is maintained. A complete description of TestAmerica's sample handling, chain -of custody, documentation and sample receiving polices can be found in our Quality Assurance Program Manual. TestAmerica Project Manager will notify The City to resolve any discrepancies or inconstancies with the samples. A work -order acknowledgement will be provided within 24 hours of receipt of samples via our on-line data services, TotalAccess. In addition, TotalAccess provides an e-mail notification for new work -orders and allows viewing of the work -order and signed copies of chain -of custody documents. A complete, signed copy will also be provided with the final report. Sampling Services Wellhead, Composite and Grab sampling services are available by our trained, in-house staff. TestAmerica maintains numerous automatic samplers that are available for field sampling. All of our field samplers are employees of TestAmerica and they're very familiar with field sampling including composite monitoring utilizing ISCO samplers, chlorine reading, Coliform and wellhead sampling. In addition, all of our samplers have demonstrated their proficiency prior to being able to perform the sampling independently. The procedures performed by our technicians in the field are carried out according to TestAmerica's Field Sampling Standard of Operating Procedure (SOPj in a professional and courteous manner. Network Labs TestAmerica makes every effort to perform all analyses within the TestAmerica network. Internal sharing of samples within TestAmerica is a seamless process. Work can be done at multiple locations, but the client will only receive one report, one invoice and one Electronic Data Deliverable (EDD) (with all of the information combined). Currently, samples are being transported between the Irvine and Colton facilities at least twice daily. We have established processes that eliminate duplication in effort, reducing the chance for transcription errors and increasing the quality of services. Many of these benefits are derived from our advanced Laboratory Information Management System (LIMS). Some examples include: Sample Control at one facility can export a copy of the work order, which contains all sample and analysis information from the chain of custody, which can then be imported by sample receiving at another location when logging in samples. Chain of Custody documents for subcontracting are automatically generated from our LIMS system. Customized comments can be automatically added to provide subcontract laboratories with detailed information about the project such as client specific requirements. ■ All analytical data is stored in our state of the art Laboratory Information System that is networked and accessible by all of our laboratories. Electronic transfer files allow all results to be provided within the body of one main report with references to the analyzing laboratory. Analytical results can be supplied in one (EDD) alongside all other results requested within a work order. This feature maximizes flexibility and thoroughness in data management, which is largely apparent when managing data from large projects. Based upon the proposed scope of services the following analyses will be performed by the facility designated below Project Experience TestAmerica — Irvine and Ontario have been a proficient resource for environmental analyses since 1987providing reliable and expert chemical analysis of drinking water, groundwater, wastewater, soil and air. We serve hundreds of clients including municipalities, environmental consultants, industry, and government agencies throughout the Western United States. .Acton Mickelson Environmental Agua Caliente Band of Cahuilla Indians Allied Pacific Environmental Consultants Basin Water B.P. America Inc. Black & Veatch Blasland, Bouck & Lee Burns & McDonnell CA Dept of Corrections & rehabilitation California Water Services Company Cape Environmental CB Richard Ellis Central Basin Water Municipality CHZM Hill City of Corona City of Downey City of Oxnard City of San Juan Capistrano City of Santa Monica City of Oceanside County of Fresno City of Sacramento City of Santa Rosa City of Compton City of Riverside Conestoga -Rovers & Associates CSUF Dept. of Engineering DAR Geoscience Earth Tech EMC Squared ENSR Environmental Chemical Solutions Environmental Strategies Corp. ExpressJet Airlines Geotrans General Electric Golden State Water Company Honeywell International Irvine Ranch Water District I<GTV Channei 10 Sart Diego Land & Lakes Law Engineering LAUSD Layne Christensen Levine Fricke MACTEC Main San Gabriel WaterMaster Malcolm Pirnie Mojave Water Agency Water Resources Montgomery Watson Harza NBC Studios Nestle USA Newport Medical Ninyo & Moore OC integrated Waste .Management Pala EPA Patton State Hospital SECOR Slaw Environmental Shell Oil Products Tetra Tech Texaco The Boeing Company The Irvine Company The Orange County register TRC Environmental Corporation Union Oil Company of California Onion Pacific Railroad United Parcel. Service United States Coast Guard University of California - Davis University of Waterloo URS Ventura Regional Sanitation District Veolia Water North America Water Replenishment District Watermill Express West Basin Municipality Water District West Valley Water District TestAmedca THE LEADER IN ENVIRi3FVMENTA€. TESTING The following table provides a snapshot of some of our clients and demonstrates the depth of our project experience. Drinking Water & Waste Water Project Experience Client/Location Date Project Highlights Golden State Water 2004- Analyses include full Title 22 Volatile Organics, Synthetic Companies — State Present Organic Chemicals, Metals, General Minerals, Inorganic Wide Chemicals, Bacteriological, Emergent Chemicals and 1920 W. Corporate Way Petroleum Hydrocarbons in drinking water and wastewater. Anaheim, CA 92801 Courier services and CA DHS Data Transfer Files (EDT) Phone: 714-535-8010 provided. We developed and provide customized reports, EDDs, Watertrax EDD and summary and electronic j Contact:Kate Brophy invoices. TestAmerica supported GSWC to comply with UCMR2 requirements beginning in January 2008, Data has been submitted to EPA's CDX within required timeframe. City of Corona 2005- Various analyses include weekly bacti PIA & HPC, GP, 730 Corporation Yard Present nitrate (48 hour Turnaround Time). For the Source Corona, CA 92880 Monitoring Program, we'd provided daily sampling and 48 - Phone: 951-736-2265 hour turnaround time for Nitrate. Other analyses include metals, semi -volatiles, volatiles, wet chemistry and Contact: Stacy Joyce emergent chemicals. For the Water Production Program, we're providing weekly courier and analysis for bacti PIA, HPC on a 24hr to 48hr turnaround time. In addition, quarterly sampling and analysis for Volatiles, Synthetic Organic Chemicals, General Minerals/inorganic Chemicals. Compliance data upload directly to CDPH's EDT and ' custom EDDs directly to the Cit 's OPS32 database. West Valley Water 2004- Analyses include full Title 22 Volatile Organics, Synthetic District Present Organic Chemicals, Metals, General Minerals, Inorganic 855 West Base Line Chemicals, Bacteriological, Emergent Chemicals and LT2 Rialto, CA 92377 compliance. CA DHS Data Transfer Files (EDT) are Phone: 909-875-1322 provided. We also developed and provide customized CoC, Contact: Ken Sikorski reports, Watertrax EDDs, and summary and electronic Email: Invoices. i ksiorski wvwd.or 2007- Analyses include Volatile Organics, Synthetic Organic Water Replenishment Present Chemicals, General Minerals, Inorganic Chemicals and District unregulated contaminants. TestAmerica is responsible for 4040 Paramount the field sampling for over 20 purveyors. EDDs and CA Boulevard DHS EDT are provided. Starting in 2008, TestAmerica has Lakewood,CA 90712 been supporting WRD in the UCMR2 program with Phone: 562-275-4245 sampling, analysis and data upload to EPA's CDX. Contact: Hoover Ng Email: hng.wrd.or City of Colton 2004- Typical analyses include weekly bacti, general physical, 160 S. 10th Street 2009 nitrates and wet chemistry. Additional testing include Colton, CA 92324 quarterly and annual testing for VOCs, HAA, SOCs, Phone: 909-772-9682 Radiological, and metals. CA DHS EDTs submittal are Contact: John Ahearn provided. Email: jahearn@ci.colton.ca.us 17461 Derian Ave, Suite 100 Irvine, CA 92614 tel 949.261.1022 fax 949.260.3299 www.testamericainc.com THE LFADER flet ENVIRONMENTAL TESTING California Water 2007- Routine testing include nitrate, VOCs, SOCs, NDMA, Services Company Present Perchlorate, metals, and NPDES discharge parameters. 2632 W. 237t" Street Courier services and custom EDDs are provided. Torrance, CA 90506 Phone: 310-257-1429 Contact: Ron Singer Email: rsin er calwater.com City of Oxnard 2004- Analyses include Volatile Organics, Synthetic Organic 251 S Hayes Avenue Present Chemicals, General Minerals and Inorganic Chemicals. Oxnard, CA 93030 Courier services are provided. Data is being sent directly to Phone: 805-385-8376 CA DHS via EDT. Contact: Jim Corella Email: jim.corel la@ci.oxnard.ca. us Mojave Water Agency 2004- Extensive analyses for volatile organics, anions, metals, 22450 Headquarters Present inorganic chemicals, petroleum hydrocarbons. Courier Apple Valley, CA 92307 services and electronic data deliverables are provided. Phone: 760-240-9201 Contact: Anna Garcia Email: agarcia@mojavewater.or City of Oxnard 2004- Analyses include Volatile Organics, Synthetic Organic 251 S Hayes Avenue Present Chemicals, General Minerals and Inorganic Chemicals. Oxnard, CA 93030 Courier services are provided. Data is being sent directly to Phone: 805-385-8376 CA DHS via EDT. Contact: Jim Corella Pala EPA _ Typical analyses include Coliform bateria, anions, metals, 35008 Pala Temecula inorganic chemicals, volatile organics & synthetic organics. Road, Pala, CA 92059 Phone: 760-891-3514 Contact: Heidi Brow Email: hbmw alatribe.com 17461 Derian Ave, Suite 100 Irvine, CA 92614 tel 949.261.1022 fax 949.260.3299 City of San duan Capistrano . Utilities pe artment: Sam2linq Prot col Te mehhca Submitted by �. L ocat3on ' PS Code sampling Anal sis week, Unit Cost Ext COSI GWRR - Final Blend '010120-007 =e, Mn, 7DS, T urbidil.y, 0011dur.6vity, Co€or 531 $1,612 GWRP - ROB pass :101 01 20-009 Fre, Mn, TDS, 7urbidil. , Conductivit , Color S31 $1,612 GWRP - Product Water 3010120-010 Fe. Mn. TRS, Turbidity, CGnduttivity. Color, Lei 861 $3.172 D.S. Route 9 - Paseo Ad lantc 3610030- D6d Total Coffum, HPC S15 57€s6 D.S. Route 9 -Calle Lmarra '016030-A07 Total Colilonn, HPC 515 5780 DS_ Routa 7 - Sr3f:Pfamla Lana 3010,030 - A06 Tctal Cddnrm, HPC S15 S78O DS_ Route 1 - Cslle Jordan :3010030 -AM Totrl Colifom�HPC S15 57(30 OS. Route 1 . via Cascada 3430030- A96 Total Cotrfrm. HPC 516$780 GOak'F Wail Q.S. £Toole 3 -Cerro Rebal 3016630- A08 Total CoFfuln. HPG $15 $'7130 DS. (route 1 - Camino la C.L'aclue 30109:50-AO5 Total Col€foml, HPC $if $784 D,5_ RWIP 1 - lillk,)p WOv 301cc30 - CG Total Coliform, HPC; $15 $'7110 DS_ Route 9 - Gr nadfE Road 3010039 - A04 Total curform, HPC 515 5780 0.5. Route 1 Avenida de la Vista 3010030- A63 Total Coliform, NFC 515 5780 D,S. Route: 5 - Sunlnler Walk 3016030 - B12 TO C;difc,rm. HF'C € wt5 ,<.,784 D.S. Rclule - Camino Capistrano g.Avary Pkwy :3016039 r A01 TOM Col3ann, HPC S15 5766 D.S. ftt;ute `l-- Pascro Adelanto 30100:30- DOS Tutrl Coliform, HPC 515 $780 D S_ Route 2 , A uacale 3610030- B04 Total Coliform, HPC $15 8780 FJ_S_ Route 2 - Ahrsr 30"0630 - C06 Toi;al CoII#orm, HPG $15 57130 D.SRoute 2 -Yacht and BI Sur 30100130 - 1.O7 TuW Coliform. HPC $t5 57£30 D.S. i'daute 2 - Sarboxd 3010630- 06£1 Told ColAor,n, HPG $16 5780 D,S. Paulo 2 - C,arniiu Las Rambras 110"030 01 0 TCtml Col3onn, HPC $15 $7730 DS 'au 90fl30-0(19 Total Colifor,n, HPC $M $7£;0 D S. Raets: 2- Camino Santa Domino ""010061) -66f 'I'aial Coliform, HPC 535 1780 €) S. Route 2 -Crane Aa�20 343 0030 - 13(15 Total Cnl3focn, HPC - $780 €7.3.Route 2- ,)Iive 36100`-40 303 TAidColifoml.H€£'C $s5 57.90 D.S. Route 2 - t;Aission HIII vrws 3010036- 862 - T(AA Cdiform, HPC 51;5 57£.;0 DS Router 2 _Crantinc Capistrano Aver _Pk 3010030- A01 Total Coliform, I4RC 535 57£lU D.S. Roule 3 Paseo Ade3anto 3090030 - 008 Total Coliform, HPC,; $15 5780 D.S. Route. 3 -'Jia Fstelltu 301. 0020 - 1545 Total Cdiform. HFC 515 57130 D Routs:3-S pinnakcr Drive 369 0630- 047 Total CdifGrl. HF'C $15 5780' D.S .12oule 3 - Eastwind 3171 0030 - 310 TOM Coliform, HPC $15 5780 is Route 3 - C;adgE arnnza :30100030 - 869 Total Cu€ffarn, HPC S1 fi $7£;01 D - Rade 3- Via Eauacia3,0100:10 - All TotalCONIHPG $15 $7£3U� S_ Roulo 3 - Avei ridaa L:3rc a 3010030 - COS Total Coliform, HK S75 57£10' D.S. Route 3-V a Estena a atCalte Arroyo 301Uo30 - [7 43 . Total C.:aliforn, HPG $1 f1 $M01 D.S. Roule 3 - Hflftn s J7a 3610630 - CO Tt*4 Coliform, HPC 51 `, $780 D.S. Route 3- Fludm,stcr ;,6900:30 -CO2 Total Coiiforn. HPC 516 $756 DS Route 3- Cexe Hi!!s Rcad '3010030 - COt Total Coliform, hiPG Si5 5790 D S Rautor 3=[';y3nUno C,3Iistrara 0 Ave"F'Rwy 3010030- A01 Total Co5f:7mr, HF?C5� 3 $780 D S_ Route n - P;aseo Adrlen?o 30-10030 - O0113 'foal Coliform, H'C 515 571,0 ©S. Route 4- Avenida Gilvcra 3U"-0030 - DI Tota Coliform, HPC $1 $'7H0 D.S. Route 4- Cl mmo Las Ramblas 3CLOG:30- 016 utm Goliforrn, HRC S35 S780 D -S. Rnu3e4-C:dEe Perfecta 3010630-D11 Total Co€ifori, HPC .115 $780 D.S. Rout,.+. 4- San,fuan C:.rcek Road 30:0030- 006 Total Coliform, HPC, 545 57&p D _ Route 4 - Pasc r Eslahlo [£0-10030 - 009 Total Coliform, HPC, S15 S'iSo G.S. Route 4-Pe3ee Nam€ 3{310030-004 Total Coliform,HPC :a95 5780 G.S. Foute 4 - Grei4e Chueca 3010630 - 042 ToI Coliform HPC S35 5780 Route 4 - Marbella Vlsla 3(:10030- U01 Total Gclifonn, HPG $15 5780 FS. .S.R0ute4-Silvef Creek 3010030-A62 Total Coliform, HPC 515 57110 ID S. Rou€C 4 - Tracuw [.eek Road 3010030- DUI Total Coliform, HPC S15 7&n7 C_S. Rouk74-_Camino Ca istcana V Avery Pkwy :090030 -AGI IQLA Cdifoon HP(_ 515 17£40 D.5. Rou€ti_.5-Aduacafe_ ",1070030-B84 Tota€Colfform, HPG 545_ 5780 _ D.S. Roue 5- 5 Yrn:?taker Give 3010030- DU7 ToW Coliform,. HPG ;15 57£10 D.S. Route_ 5- Gadle Jardiri Mlo03q - A.m Total Cdiform, I -€PC $15 5780 O.S. Rout[ 5- C,uwino Las Rambias 36106;:10- c10 Total Coliform, HPG $15 5780 * S. Route 5- Lm Novia SouthCf Via Capri 301 6030- 1368 'total Coliform, HPG - S95 S7W i]. S. RouEe Cale Arroyo 307 0-030- 1365 Total coliform, HFC S15 S7W Route 5- Ste;eotechase Drive 3010030—BJ:', Total Cdiform, HPC S1C, 57$0 D.S. Route 5- Canada Road 3096030- A04 Total Co form, HPC 3101 $780 D.S. Roert�-5- flop€ wood Well 3010036- 012 Total Galifoml, HPC 576 $711MI D.S. Route 5 - Avenida de la Vista 3016030- A02 Total Coliform, HPC S15 S780 D.S. Routs 5 - Summer Walk 3016030- B12 Total Coliform, HPC $15 5780 D.S. Route 5 - Camino Capistrano ,>7o Avery Pkwy 3010030- A07 _ Total Coliform, HPC ________ 535 _ _- 57W Weekly Sampling Annual Cost $53,t96 LocationIL PS Code Sameling Anai sis Bi -Month, Unit Ext_ Cost E€_Cas.£ Kinashita ;3010120-661 fvl'I't3E S,i6 $720; SJBA-2 30101;9-002 ME $30 $720! SJBA-4 3640726.603 MTBE $30 57701 GVW -1 301£1110-OU4 MTBE 136 `3720; Yirador �� 3010120.665 MTBE 5305720 Dance Hall To,092O-006 MTBE $36 5720• GWRP - Product Water 36101,20.610 MTBE S30 5726 North Open Space Well 301 00,30-010 M'IPE iiX 5720 Rosenbaum We1i30100'x0-002 MTBE '$30 5720 hio€I acd Wel€ TEA MTBE 530 $720 GOak'F Wail T5A MTBE 530 $720 Well Na. 5 TfiA MBE S30 1726 Bi -Monthly Sampling Annual Cost $8.646 P0- 1— 1 Sampling Analysis Unit Ext i` w ��earurr g r.1 nn--' I '— N P.., I Dance Hall 3010120-006 Fe, Mn, TTS, Tuftdity, Cc"duetivily, Color, Total Collfoml, HPC, F€uoxide, Sulfate (504), 'rOS, TOC. General Physical, General Mineral, Alkalinity $122 $1,464 GWRP - Raw Water 3070120-013 Fe, Mn, T©5, Tarbidlty, Conductivity, CoW $31 $372 GWRP . Final Wend 3910120-007 Coliform, HPC $15 $180 G'WRP - ROB ass 3810120-0109 - Coffonn,HPC $15 5180 GYIRFI -Product Water 399012()-918 Cohrorm, HPG, Nitrate, Fluoride, Su`.tafe{SO4), TDS. TOC Genera€ Physlaal, Gene,-aE M€neral, Alkalinity MTBE $157 $1.884 GVVRP - Permeate B 301012n-012 Fe, Mn, TOS, T, rb€dlt Conduc8vi , Color $31 $372 t Route ONLY Route 2 1:0,ou h Route 5)' 3010630 -AGE, General Physical $12 5144 DOL "P -Paseo Adelalte 3010030-U]38 F€iloride g,70 5120 ©DSR - 5acarwrta Laoe 3010030-A06 Fiucslde $t0 $420 rrJOHR-Avenlda Clivera 3010030-P1[1 F[uondE; $1G 5120 L1DBR-Carlo Esperanza 301 Q030 -B09 FveddU $,10 $T 20 DOBR - Cerro Rabal 3010030-AG8 Fluoride 91.0 S120 ODBP - Via Es;erla a at Carte Arroyo. 3010030-CG3 Fluoride $10 $120 ODT'R - Steeplechase Drive _ '810v3{YB63 Fluoride 1110 5=20 DDSR - Trobur o Creek Road 30 1 00 30-8 61 Fluorlde $10 $120 North Open Space Weill 3010030-010 Total ColiPom HPC. Conductivity. P€uc6de, Suhfate (SO4)!'i'US.'fOC, General Physical, Alkalinity $92 $1,104 Rosenbaum Well 3010030-002 TOW CnRO". HPG ConduulMty. Fluoride, Sulfate (SO4), TDS, TOC, General Physical, Alkaltnlfy $92 $1 104 Mission HMIs Reservalr TBA Total Coliforn HFC, Nitrate, Nitdto $25 5390 Hxcnt Club Reservoir Tt3A Total Co€ifonn. HPG, Nitrate, Nitrite S25 $300 Zone lli Reservoir TEA Total Coliform, HPC, Nitrate, Nitrite $25 $399 Reed iteservoir TBA Total Coliform, HPC, Nitrate, Nitrile S25 $3001 Tanks ;xt Reservoir TBA Total Coliform, HPG, Nitrate, Nitrite $25 $3001 "C" Tanks #2 Reservoir TBA Total Coliform, HPC, Nilmte, Nitrile $25 $3001 Terminal3 Reservoir 3018030-018 Total ColEfortl, HPG, Nitrate, Nitrite 126 S3U0'' 780 Reservoir 3010033-019 Total Coliform, HPC, Nitraio, Nitrite $25 53001 Cock's Reservoir 'TBA Total Co€ifonn, HPC, Nitrate, Nitrite $25 S30C� Monthly Samp€Ing Annual Cast $10,484 Locatlon PS Code _. Sarrieling Analysis Quarteny ilnit Cost Ext Cost CV4Vp-1 - 3010120-0014 Gross Alpha, Radium 228, Vranlum; MTBE $165 5SF,9 1irador 3010120-005 Radium 228; P,4 rh $1i0 5440 tame Hall 3010120-006 R,ndlum 200, MTBE $110 $440 CWHP - Product Water :d01C120-01U 1norgan:ef Gener..al Wiieralsl Pt slcal and [)Bps $257 $1.028 DDE' R- Paseo Adelardo 3610030-0011 TTHMs & HAA5s StaRel 1 550 5360 DDBP,- Sararama Lane 3010630 -AGE, TTHMs & HAA5s Stages 1 590 5860 (?bBR - Ane:nlda Olivera 'E 301003G010 - TI HMs & HAA5s (Sfa e 1) SSO 536C LDBR - Calle Es eranza 3(}1 :;9-849. TTHMs & HAA5s Stare 1 S90 SLi6o rJDBR - Cerro Retial 3010030408 TTHMs & HAA5s rSta e 1 $90 5369 ODHR - Via Estena a at Calle Arroyo 301003C-043 TTHMs & HAA5s MV, is 1) $90 i 5360 DDBR - Sfreulec?fase Dove 3GMKW-BllTTHMs & HAA55 rSta e, 1 $90S360 DDSR - Trabuco Creek Road 1 TTHMs & HAA5s (Stage 3 $5'0 &360 Quarterly Sampling Annuat Cost $5,448 Location PS Code Sarngling Anal sis Unit Ext Cost Cast --Semi-Annual. Regulated! Unreguta€ed Chemicals {BororF Chromium VI, SJBA-4 3010120-003 ©iallcroUiBuoromelhanG: Ellyl-tent-outyl elver (ET5C): Tert-am*metn _ ether (TAME); Tert-butyl alcohol (TBA); 1,2,3-trich!ompropane (TCP); Vanadium; Perchlorate) $240 $480 _..,.._ Regulatedl Unrequ€ated Chemicals (Borori`; Chromium VI, CVWD-1 3010120-004 DiChlarodlfiuoramethane; Ethyl -text -butyl ether(ETBE): Tert-XTTYI-meth - ether (TAMF). Tert-bulyi alcohol (TBA);1,2,3-trlch€oropropano(TCP), Varladivm: Pgro.hlorata, $240 $480 Regulatedl Unrequlated Chemicals {aero&, Chromium VI, Tirador 3610120-005 DrchlorodiRlrommethane; E?tlyl-cert-butyl eiher(ETB'c); Ted -amyl -meth ether(TAME); Tert-buly€ alcohol (TBA); 1 2,3-U3G]1lprOprOpar;e (TCP); Vanadiietl. Perchlorate) $240 -$4 o Regulated) Unregulated Chemicals {Boron; Cilromiurn VI; Dance Hail 3010120-00& Dichbrodifluoromelnane; Ethyl-terl-butyl e€her (ETRE); Tert-arlykineth' ether JAME): Ti ert-butyi akohel (TBA); 1,2,3-tdchtoropropace (TCP); vanadium, Perchlorale) $240 Semi -Annual Sampling Annual Cost $1,920 Lao ban PS Code Sami Analysis Unit Ext Annual Cost Cost VOCs {t nzente Carbon Tetrachloride; 1,2 -dichlorobenzene; 1 A - dichlorobenzene; 1,1,dichloroethane; 1,2-dichloroethane; 1,1- dichloroelhylene; cis-1,2-dichloroethyiene; trans-1,2- dtchloroelhyiene; dichloromethane; 1,2-dichloropropane; 1,3 - Kinoshita 3010120-001 dichleropropene; ethlybenzene; MTBE; morochlorobenzene; styrene; 1,1,2,2 -tetrachloroethane: tetrachloroethylene; toluene; 1,2,4drichloraoenzene; 1,1.1 -trichloroethane; 1,1,2- trlchlorcethane; trichloroethylene; inchlorof€uoromethane; 1,1,2- Iriohlore-1.2,2-trifluareroethane; vinyl chloride; xylenas}; Nitrate z 580 $80 VOCs (Benzene; Carbon Tetrachloride; 1,2-dichloreoenzerie, 1,4. dichlorahenzene; 9,l dchlo[Daf3lanP,: 1,2-diuhkrroethan%1,9- dlchlarneihylenC; Cis-9,2-drehOroethylene', tian5-1,2-dlGhloroethyiene', dichloromethane; 1,2-did-4.roprcpane; 1,3-dielik apropene; SJBA-2 3010120-002 ethlybenzene; MTBE; morochlorobenzene; slyrene; 1,1,2,2- tetrachlaroetlrane; tetrachloroethylene; toluene; 1,2,4-mchlorobenzene; 4,1,1-Mchloroethana; 9,1,2lrlchloroelhany irichk7roethyiene', trichlarolluoromelhane; 1, f.2-4dchlerp-1,2.2-iri{7u(,YorOetha:!e; vinyl chloride; xylenes); Nltrate�', SOCs (anaZlrt2; Slmabirie; irbobencarb) $175 $975 VOCs (benzene; Carbon TetrachInnde; 1,24chlorabenzene; 1.4- dichlorabenzene; 1,1-dichioroe€hane; 1,2-Bich€oroethane; 1,1- dieh[aroethylene; cis-l,2-dichloreethyEene', brans-1,2-dichloroeihylene', dichloromethane; 1,2-dichloropmpane; 9,3-drehbropropene; SJBA-4 30101120-003 elhlybenzene; MTBE; moroahlarcrbartzene; styrene', 1.1,2:2- - EetrachbrDethane; tetrachloroethylene; toluene; 1,2,4-idchlombenzene: I , 1 -trichloroethane; 7,1.2-triehlamethane.; trichloroethylene; trichlorofluoromethane; 1,1,2-tnchloro-1,2,2-Lrlfl raroethane; vinyl chloride; xylenes); Nitrate'', SOCS (atrazine: simazine;.tniobenGarbj $175 $175 VOCs (benzene: Carbon Tetrachloride; 1,24chlorabenzone; 1.4 - dichlorobenzene; b,9-dichloroethane; 1,2-dichloroethane; 1,1- dichloroethylene; cls-1,2-dichloreethylena', trans-7,2-dichloraethylene', dichloromethane', 1,2-dichloroprap9ne; 1,3-drr4hloropr©pene; CVWD-1 - 3010120004 elh€ybenzene; MTBE; moroChlUYDbanzene: styrene; 1,122- . tetrachloroethane; tetrachloroethylene', toluene; 1,2,4-trichlorobenzene; 1,1,t-tdchlaroethane', 1,1,2-trichforoelll trroh[omethylene', tridiiorofluaromethane; 9,1,2-trichloro-1,2,2-tdfluoraraethane; vinyl chl ide; xylenes); Wrote'' SOCs (atrazlne: s'irnazine: lhiobenearie) $155 $155 VOCs (Benzene; Carbon Tetrachloride; 1,2 -dichlorobenzene; 1,4- dieh[arnbenzeri%l,1-dichioroetthane, 1,2-dichbmethane; 1,1- dictkroethylene; cis-1,2-dichloroe[hy€enc; trans-l,2-dichloroelhylene, dichloromethane; 1,2-dichloroprapane; 1,3-dichbropropene: Tkador 301012E-005 e€hlybanzene; MTBE; marochiorobenzene; styrene; 1 tetrachlomethane; letra4hlaroalhylL'na: t)luerce; 1.2,0-fftiCtlloroGanXene: 1,1,1,1,2-tnchfumalhane,trichloroethylene; trichlorofluoromethane; 9,vinyl ch€oride: Kylenes),, Nitrate', SQCs (alracine; simazlne; lhinb('ncam) $178 $375 VOCs (Benzene; Carron Tetrachloride; 1,2-cichloroi 1,4- dehlombenzene, 1,1-dfchloroetharre; 1,2-dichEoroe€hanc; 1,1- dichloroethylene; cis-1,2-dchloroelhylene; trans-l,2-dEchiaroe9hyiene', dichloromethane; 1,2-dichloroprapane; 1,3-dichoropropene', Oence Mall - 3010120.006 etliiybenzene; MTBE; n:Umch[orobsnzane; styrene: 1,1.2,2- . letrachloraaftrane; telrachloroethylene', toluene', 1,2.4-tricHorabenzene; 1.1,1 -trichloroethane; 1,1,2-Irichloroedhane; Irichloroefhy3ene; tnahlorotluoromethane; 1,1,2 vinyl vinyl chlor:dc', xylenes), Nitrate'; SOCs (alrazine; simazioa: thiobencara) i $175 $17P North Open Space N1elil 30100304310 SEE LE.GEND KEY' $1,072 $1,072 Raserl We€I IOW30-002 SEE LEGEND KEY' $9 072 $1.072 Sam le P�cku SEE LEGEND KEY S $0 $0 Annual Sampling Annual Cost $2,999 TOTAL SAMPLING COST $82,667 KEY r Annual Testing for North Open Space 8 Rosenbaum: a.� lnergan;cs: aluminum; antimony', arsenic; barium; beryllium', cadmium; chromium:, Gyai iluodde: mercury; nickel; nitrate: total nitratelnitnte (as NO3); nitrite (sum of nitrogen); selenium; iha€lium; dichloromididane; 1,2-dichloroprapane: 1,3-dichloropmpene', ethlybenzene; rMTBE', morochlorobenzene', styrene; 1,1,2,2-tetrachloroeiiiane; tetrachloroethylene; toiuene; 1,2.4-trichlarobenzeno; 1,1,1- lrici"oroelhane, 1,9 g-#duhbrUe[hane: trichloroethylene; tnahtoroffucromethane; 1,1,2-Lichloro-1,2,2-fe.Imrornethapef vinyE ahlollde; xylenes, c.) SCCS: atachior, atrazine; heritazon; benzo(a)pyrene; carbofuran; chlordane; 2,4-1 dalapon; dibmrnochloropmpane; di(2-elhylhexyljadipate; di(2-ehy1hexyl)phtthalate; drnoseb: drquat; )ndotha€I; endnn; 4.J Sec .r y'.ar[nl,mg Wat¢r 9larruard. color, napVer; co-slviKy lLfl3): fosmEng agents: Iron; manganese', odor-t'tresholtl', silver: b_,1UJi_y (,tic): 4-: TOS; oitloridn', surreto', pH e, j Genera€ Mmerais: bicarbonate; carbonate', hydroxide (0i hydroxide alkalinity, total alkalinity; calcium; magnesium; sodium', potassium; ttt filterable residue (at 1860); total hardness 8 No charge for routine, pre -scheduled pickup Monday • Friday. WeekendlAfter hours charge is $45. Holiday $90 s. TestAmenca Employee Printed Name i'HE DEADER IN ENVIRONMENTAL TESTING EMPLOYEE ETHICS STATEMENT 1 understand that TestAmerica is committed to ensuring the highest standard of ethical and professional conduct in all business activities. The Company and its employees will comply with all applicable laws, regulations and policies. We will ensure the highest standards of quality and integrity of the data and services provided to our clients. I have read the Ethics Policy of the Company. With regard to the duties I perform, the data 1 report in connection with my employment at the Company, and all business activities, 1 agree that: • 1 will not intentionally report data values that are inconsistent with the actual values observed or measured; • I will not intentionally report the dates, times, sample or QC identifications, or method citations of data analyses that are not the actual dates, times, sample or QC identifications, or method citations; • l will not intentionally misrepresent another individual's work as my own or represent my own work as someone else's; • I will not intentionally misrepresent any data where data does not meet Method or QC requirements. If it is to be reported, I will report it with all appropriate notes and/or qualifiers; 1 shall not modify data (either sample or QC data) unless the modification can be technically justified through a measurable analytical process, such as one deemed acceptable to the laboratory's Standard Operating Procedures, Quality Assurance Manual or Technical Director. All such modifications must be clearly and thoroughly documented in the appropriate laboratory notebooks/worksheets and/or raw data and include my initials or signature and date. • I shall not make false statements to, or seek to otherwise deceive, members of Management or their representatives, agents, or clients/customers in any aspect of my job, including timekeeping, accounting, and compliance with al] safety, environmental and employment regulations. • 1 will not, through acts of commission, omission, erasure, or destruction, improperly report measurement standards, quality control data, test results or conclusions; nor will 1 intentionally alter or omit dates, dollar values or other business related information in order to achieve desired financial results. • 1 shall not compare or disclose results for any Proficiency Testing (PT) sample, or other similar QA or QC requirements, with any employee of any other laboratory, including any other TestAmerica laboratory, prior to the required submission date of the results to the person, organization, or entity supplying the PT sample. • 1 shall immediately inform my supervisor or other member of management regarding any intentional or unintentional reporting of my own inauthentic data. Such report shall be given both orally and in writing to the supervisor or other member of management contacted and to the local Quality Assurance Officer/Manager. The Quality Assurance Officer/Manager will initial and date the information and return a copy to me; 1 shall not condone any accidental or intentional reporting of inauthentic data by other employees and will immediately report its occurrence. If I have actual knowledge of such acts committed by any other employees, and 1 do not report such information to designated members of Management, it shall be considered as serious as if I personally committed the offense. Accordingly, in that event, I understand that I may be subject to immediate termination of employment. • I understand that if any supervisor, manager, or representative of TestAmerica management instructs, requests, or directs me to perform any of the aforementioned improper laboratory practices or illegal or unethical business activities, or if I am in doubt or uncertain as to whether or not such laboratory practices or business activities are proper, l will not comply. In fact, 1 must report such event to all appropriate members of Management including, but not limited to, the Lab Director, all supervisors and managers with direct line reporting relationship between me and the Lab Director, and the local Quality Assurance representative, excluding such individuals who participated in such perceived improper instruction, request, or directive. In addition, 1 may contact Corporate Quality Assurance / Ethics Compliance Officer(s) for assistance. Page 1 of 2 Form No. CA -L -WI -009 TestAmerica d THE LEADER IN ENVIRONMENTAL TESTING ® I understand the critical importance of accurately reporting data, measurements, and results, whether initially requested by a client, or retained by TestAmerica and submitted to a client at a later date, or retained by TestAmerica for subsequent internal use; ® I will not share the pricing or cost data of Vendors or Suppliers with anyone outside of the TestAmerica family of companies. O 1 shall not accept gifts of a value that would adversely influence judgment. • I shall avoid conflicts of interest and report any potential conflicts to the management (e.g., employment or consulting with competitors, clients, or vendors); • I shall not participate in unfair competition practices (e.g., slandering competitors, collusion with other labs to restrict others from bidding on projects); ® 1 shall not misrepresent certifications and status of certifications to clients or regulators; ® 1 shall not intentionally discharge wastes illegally down the drain or onto the ground. i shall not take any action, personally, or on behalf of the Company, which violates any applicable law, regulation, or internal policy, or which causes the Company to incur financial risk or loss or causes the Company to report incorrect financial information. 1 understand that any attempt by management or an employee to circumvent these policies will be subject to disciplinary action. As a TestAmerica employee, 1 understand that i have the responsibility to conduct myself with integrity in accordance with the ethical standards described in the Ethics Policy. 1 will also report any information relating to possible kickbacks or violations of the Procurement Integrity Act, or other questionable conduct in the course of sales or purchasing activities. 1 will not knowingly participate in any such activity and will report any actual or suspected violation of this policy to management. 1 understand that all of my dealings as an employee must be in compliance with applicable Federal. and State laws, including safety regulations, environmental regulations, accounting rules, and employment laws, such as the Drug Free Workplace Act and anti -discrimination and harassment legislation. I understand that if my job includes supervisory responsibilities, 1 shall not instruct, request, or direct any subordinate to perform any laboratory practice which is unethical or improper. Also, I shall not discourage, intimidate, or inhibit an employee who may choose to appropriately appeal my supervisory instruction, request, or directive which the employee perceives to be improper, nor retaliate against those who do. The Ethics Policy has been explained to me by my supervisor or at a training session, and i have had the opportunity to ask questions if 1 did not understand any part of it. I understand that any violation of this policy subjects me to disciplinary action, which can include termination. In addition, I understand that any violation of this policy which relates to work under a government contract or subcontract could also subject me to the potential for prosecution under federal law. Employee Printed Name EMPLOYEE SIGNATURE Supervisor/Trainer: Date Date Date Page 2 of 2 Form No. CA -L -WI -009 9/15/2009 REPORTAGENDA TO. Mayor and City Council Members FROM: Joe Tait, Interim Utilities Directo� SUBJECT: Consideration of Personal Services Agreement for Comprehensive Water Quality Testing (Test America) 1.7 ooliTiyil4-6N17mr [41LiA By motion, approve the Personal Services Agreement for Comprehensive Water Quality Testing to Test America in the amount of $82,667 annually. SITUATION: In order to ensure that tap water is safe to drink, the United States Environmental Protection Agency (USEPA) and the California Department of Public Health (CDPH) prescribe to regulations that limit the amount of certain contaminants in water provided by public water systems. These standards set limits for substances that may affect consumer health or the aesthetic qualities of drinking water. Water agencies are required to continuously perform an intensive set of tests of their water at locations throughout their source, distribution and storage systems to confirm that the water that they provide meets the requirements set out by the regulatory agencies. The locations, frequency and water sampling analyses that are performed on the City's water system facilities are listed on Attachment 1. As one can observe, the tests are thorough and begin at each of the sources of supply and proceed throughout the distribution pipelines and then at each of the storage reservoirs. The City's Annual Water Quality Report is distributed to all water customers in June of each year and is available on the City's website. The City contracts out the required water quality testing to licensed certified testing laboratories. Requests for Proposal are performed every three to five years to ensure that he City is receiving competitive pricing for these services. Typically, in the past, separate contracts were let for well, distribution system and special testing (such as MtBE). In an effort to increase efficiency and reduce costs, staff has combined all required water testing in one Request for Proposal for the next contract. On June 1, 2009, the City solicited bids for its Comprehensive Water Quality Testing contract from five highly regarded local testing laboratories. On June 15, 2009, the City received proposals from the five firms (Attachment 2): AGENDA REPORT Paqe 2 September 15, 2009 Firm Total Edward Babcock & Sons $78,364 Test America $82,667 Clinical Labs $90,944 Truesdail $97,977 Del Mar Analytical Inc. $107,145 All the proposals were competitive with regards to cost and the reputation of the laboratories. Staff recommends award of the Comprehensive Water Quality Testing contract to Test America in the amount of $82,667. Although $3,300 more than the low bidder, Test America's cost for pickup and delivery of additional samples was considerably lower than Babcock & Sons. Also, Test America's laboratory is located in Irvine making it convenient for City Operations personnel to pickup or deliver special samples that are inevitably required during the year. Babcock's facilities are located in Riverside. Test America holds both Environmental Laboratory Accreditation Program (FLAP) and National Environmental Laboratory Accreditation Program (NELAP) certifications, an excellent QA/QC program, and Electronic Data Transfer (EDT) submittal to the CDPH. Test America has performed the City's well testing for the past four years and the City has received exceptional service from them over that period. COMMISSION/BOARD REVIEW AND RECOMMENDATIONS: The Utilities Commission was updated on this project at their August 25, 2009 meeting. FINANCIAL CONSIDERATIONS: The 2009/2010 City Budget provides a total of $148,000 for Water Quality Lab Testing in account 62-94752-62513-00000-000. The cost submitted by Test America falls within the budgeted amount. By combining all City water quality testing under one contract the Utilities Department is able to realize an annual savings of $65,000. The agreement is for three years with two one year options. Over the term of the agreement the City may realize a savings of approximately $325,000. NOTIFICATION: Edward Babcock & Sons Test America Clinical Labs Truesdail Del Mar Analytical Inc. AGENDA REPORT Pape 3 RECOMMENDATION: September 15, 2009 By motion, approve the Personal. Services Agreement for Comprehensive Water Quality Testing to Test America in the amount of $82,667 annually. Respectfully Submitted, Tait Interim Utilities Director Attachments: 1. Sampling Protocols 2. Bid Results 3. Personal Services Agreement ATTACHMENT ENT '6 7. mN _-.�- o= W s % z -,N -_`r- 4 1—: � N fV� a w ry W �=N .�.� g. Au U Q b N m Fm- °« G G W c _ c S �, m p N a N N N U •`-'h O N - w' - m a r N o rv= ``� 2 r S 9 ry 6 C N E C V _ TF :—E C U r W m P ._ U •- a o .5 o N c a _ :J _ i. c o U ti S o w c ° = e�n�Q v am c N o e— - a `o Ci U N o=tet ) Z4 . -o c�' o ,L ro g a c _e _rn N _ �_`o" �jy p� N o a0 m E E , - q -: _�QIJ�O o UEE w o,U o m m u E r_ d m F 7 0 9 C E D = t O w P 1 N O C 1 s _ _ .�i s. o vC1 >, m 9 '.VG 7 a..2 m > - K E r tY r m Sc - CJ 7 W �S� U? W Usu"e FSM" U7W FW-ly d � E, W m m N E UJ a e E a= c� -A 'T a -6 J t/j - 0. •, w 6 f% _ a � U1� 2 �.'h ¢ :D . d -'� `Y — � g m W QI W FD W W LQ o n � n �y � U Vi a Cl M � M M p O e9 O D J x � � ATTACHMENT ENT C= , IgEll 33 u$� G � i ` i� M= 6 am m _ E F�- r ,Sys r - ❑ } pc ro i n°T E � Vciy� �r°jUN c fi voOL C7 a u w w w 'm g b i s S. o N II H Q 4 V p � 6 � N � Q C 2 m m o c t G � � C � 5 \ . } . . )_ � �) \+}±}± ; ! x \ , . � \ � f � � . ........... r E E K K K t< K&• r)& r( /i/ _ \ : 5 \ 5 \ . � � \ \ /}2},\//! ` • - 2 /2 \> \ \ » � � / ) � - 2 2 / § [ 00 o� �a 7 M b - -r' n ¢` Sz ao_ 'ra "v �a V� a� � ry � t - a F A G c .- m _ 2 2 2 Z Tt U U V U P p H'_ E o Y w 9 m - a 9 .. S' .J Q X G � G O q Ty c E E ail 1 E g a z' a1 4 2 g m 3� -U o VJ 0 6 �' u V E C '.. N F ✓_ � # m '^ v L7 � � �Y G �N A V1 WC - n �' .. m Y c n � �• !� � COMPREHENSIVE WATER QUALITY TESTING PROPOSAL RESULTS JUNE 15, 2009 Babcock Test America Clinical Labs Sierra Analytical Truesdail WEEKLY WEEKLY WEEKLY WEEKLY WEEKLY $33,384 $53,196 $49,140 $15,600 $45,240 BI -MONTHLY BI -MONTHLY BI -MONTHLY BI -MONTHLY BI -MONTHLY $14,400 $8,640 $8,640 - $11,520 $11,880 MONTHLY MONTHLY MONTHLY MONTHLY MONTHLY $16,615 $17,784 $19,680 $25,020 $26,486 QUARTERLY QUARTERLY QUARTERLY QUARTERLY QUARTERLY $8,016 $6,988 $8,844 $9,480 $9,160 SEMI -ANNUAL SEMI- ANNUAL SEMI- ANNUAL SEMI- SEMI - ANNUAL ANNUAL $2,664 $2,880 $2,160 $3,660 $2,496 ANNUAL ANNUAL ANNUAL ANNUAL ANNUAL $3,772 $3,099 $2,660 $4,425 $1,445 TOTAL TOTAL TOTAL TOTAL TOTAL $78,851 $92,587 $91,124 $69,705 $96,707 $105,385 BID PROPOSAL BID PROPOSAL BID PROPOSAL BID BID PROPOSAL PROPOSAL $78,364 $82,667 $90,944 $69,705 $97,977 $107,145) F.Ayd0 [el:u► INil PERSONAL SERVICES AGREEMENT THIS AGREEMENT is made, entered into, and shall become effective this 15t day of September, 2009, by and between the City of San Juan Capistrano (hereinafter referred to as the "City") and Test America Laboratories, Inc. (hereinafter referred to as the "Consultant"). RECITALS: WHEREAS, City desires to, retain the services of Consultant regarding the City's proposal to provide water quality testing laboratory services; and WHEREAS, Consultant is qualified by virtue of experience, training, education and expertise to accomplish such services. NOW, THEREFORE, City and Consultant mutually agree as follows: Section 1. Scope of Work. The scope of work to be performed by Consultant shall consist of those tasks as set forth in Exhibit "'A," attached and incorporated herein by reference. To the extent that there are any conflicts between the provisions described in Exhibit "A" and those provisions contained within this Agreement, the provisions in this Agreement shall control. Section 2. Term. This Agreement shall commence on the effective date and shall terminate, and all services required hereunder shall be completed, no later than September 15, 2012. The City will consider extending the agreement up to two additional one year extensions based upon mutual agreement of the parties. Section 3. Compensation. 3.1 Amount. Total compensation for the services hereunder shall not exceed $82,667 annually; total compensation including all expenses, as set forth in Exhibit "B," attached and incorporated herein by reference. 3.2 Rate Schedule. Services shall be billed to the City at the unit cost set forth in proposal schedules (Exhibit "B") attached and incorporated herein by reference. Additional services shall be billed per a schedule of costs submitted by the consultant with his proposal and designated Exhibit "B" attached and incorporated herein by reference. Included within the compensation are all of the Consultant's ordinary office and overhead expenses incurred ATTACHMENT 3 by it, its agents and employees, including meetings with City representatives and incidental costs to perform the stipulated services, Submittals shall be in accordance with Consultant's proposal. 1111 iiiiiliiiillllllll Subject to Section 3.1, Consultant shall submit monthly invoices based on total services which have been satisfactorily completed for such monthly period. The City will pay monthly progress payments based on approved invoices in accordance with this Section. 3.3 Records of Expenses. Consultant shall keep complete and accurate records of all costs and expenses incidental to services covered by this Agreement. These records will be made available at reasonable times to City. Section 4. Independent Contractor. It is agreed that Consultant shall act and be an independent contractor and not an agent or employee of City, and shall obtain no rights to any benefits which accrue to City's employees. Section 5. Limitations Upon Subcontracting and Assi nment. The experience, knowledge, capability and reputation of Consultant, its principals and employees were a substantial inducement for City to enter into this Agreement. Consultant shall not contract with any other entity to perform the services required without written approval of the City. This Agreement may not be assigned, voluntarily or by operation of law, without the prior written approval of the City. If Consultant is permitted to subcontract any part of this Agreement. by City, Consultant shall be responsible to City for the acts and omissions of its subcontractor as it is for persons directly employed. Nothing contained in this Agreement shall create any contractual relationships between any subcontractor and City. Ali persons engaged in the work will be considered employees of Consultant. City will deal directly with and will make all payments to Consultant. For extra work not part of this Agreement, a written authorization from City is required prior to Consultant undertaking any extra work. In the event of a change in the Scope of Work provided for in the contract documents as requested by the City, the Parties hereto shall execute an addendum to this Agreement setting forth with particularity all terms of the new agreement, including but not limited to any additional Consultant's fees. By executing this Agreement, Consultant warrants that. (1) it has investigated the work to be performed; (2) if applicable, it has investigated the work site(s), and is aware of all conditions there; and (3) it understands the facilities, difficulties and restrictions of the work to be performed under this Agreement. Should Consultant discover any latent or unknown conditions materially differing from those inherent in the work or as represented by City, it shall immediately inform the City of this and shall not proceed with further work under this Agreement until written instructions are received from the City. Section 8. Time of Essence. Time is of the essence in the performance of this Agreement. Section 99. Compliance with Law; E -Verify. 9.1. Compliance with Law. Consultant shall comply with all applicable laws, ordinances, codes and regulations of federal, state and local government. 9.2. E -Verify. If Consultant is not already enrolled in the U.S. Department of Homeland Security's E -Verify program, Consultant shall enroll in the E -Verify program within fifteen days of the effective date of this Agreement to verify the employment authorization of new employees assigned to perform work hereunder, Consultant shall verify employment authorization within three days of hiring a new employee to perform work under this Agreement. Information pertaining to the E -Verify program can be found at http://www.uscis.-go , or access the registration page at https://www.vis-dhs.com/emi)loverregistration. Consultant shall certify its registration with E -Verify and provide its registration number within sixteen days of the effective date of this Agreement. Failure to provide certification will result in withholding payment until full compliance is demonstrated. Section 10. Conflicts of Interest. Consultant covenants that it presently has no interest and shall not acquire any interest, direct or indirect, which would conflict in any manner or degree with the performance of the services contemplated by this Agreement. No person having such interest shall be employed by or associated with Consultant. 3 At the completion of the work, Consultant shall have delivered to City at least one (1) copy of any final reports and/or notes or drawings containing Consultant's findings, conclusions, and recommendations with any supporting documentation. All reports submitted to the City shall be in reproducible format, or in the format otherwise approved by the City in writing. Section 12. Ownerships of Documents. All reports, information, data and exhibits prepared or assembled by Consultant in connection with the performance of its services pursuant to this Agreement are confidential to the extent permitted by law, and Consultant agrees that they shall not be made available to any individual or organization without prior written consent of the City. All such reports, information, data, and exhibits shall be the property of the City and shall be delivered to the City upon demand without additional costs or expense to the City. The City acknowledges such documents are instruments of Consultant's professional services. Section 13. Incl. To the fullest extent permitted by law, Consultant agrees to protect, defend, and hold harmless the City and its elective and appointive boards, officers, agents, and employees from any and all claims, liabilities, expenses, or damages of any nature, including attorneys' fees, for injury or death of any person, or damages of any nature, including interference with use of property, arising out of, or in anyway connected with the negligence, recklessness and/or intentional wrongful conduct of Consultant, Consultant's agents, officers, employees, subcontractors, or independent contractors hired by Consultant in the performance of the Agreement. The only exception to Consultant's responsibility to protect, defend, and hold harmless the City, is due to the negligence, recklessness and/or wrongful conduct of the City, or any of its elective or appointive boards, officers, agents, or employees. This hold harmless agreement shall apply to all liability regardless of whether any insurance policies are applicable. The policy limits do not act as a limitation upon the amount of indemnification to be provided by Consultant. Section 1. Insurance. On or before beginning any of the services or work called for by any term of this Agreement, Consultant, at its own cost and expense, shall carry, maintain for the duration of the agreement, and provide proof thereof that is acceptable to the City, the insurance specified below with insurers and under forms of insurance satisfactory in all respects to the City. Consultant shall not allow any subcontractor to commence work on any subcontract until all insurance required of the Consultant has also been obtained for the subcontractor. Insurance required herein shall be provided by Insurers in good standing with the State of California and having a minimum Best's Guide Rating of A- Class VI I or M better. Throughout the term of this Agreement, Consultant shall maintain in full force and effect Comprehensive General Liability coverage in an amount not less than one million dollars per occurrence ($1,000,000.00), combined single limit coverage for risks associated with the work contemplated by this agreement. If a Commercial General Liability Insurance form or other form with a general aggregate limit is used, either the general aggregate limit shall apply separately to the work to be performed under this agreement or the general aggregate limit shall be at least twice the required occurrence limit, 14.2 Comprehensive Automobile Liability. . Throughout the term of this Agreement, Consultant shall maintain in full force and effect Comprehensive Automobile Liability coverage, including owned, hired and non - owned vehicles in an amount not less than one million dollars per occurrence ($1,000,000.00). 14.3 Worker's Compensation. If Consultant intends to employ employees to perform services under this Agreement, Consultant shall obtain and maintain, during the term of this Agreement, Worker's Compensation Employer's Liability Insurance in the statutory amount as required by state law. 14.4 Proof of Insurance Requirements/Endorsement. Prior to beginning any work under this Agreement, Consultant shall submit the insurance certificates, including the deductible or self -retention amount, and an additional insured endorsement naming City, its officers, employees, agents, and volunteers as additional insureds as respects each of the following: Liability arising out of activities performed by or on behalf of Consultant, including the insured's general supervision of Consultant; products and completed operations of Consultant; premises owned, occupied or used by Consultant; or automobiles owned, leased, hired, or borrowed by Consultant. The coverage shall contain no special limitations on the scope of protection afforded City, its officers, employees, agents, or volunteers. 5 14.5 Errors and Omissions Coverage [FOR PROFESSIONSIWORK EXCLUDED FROMLIABILITY] Throughout the term of this Agreement, Consultant shall maintain Errors and Omissions Coverage (professional liability coverage) in an amount of not less than One Million Dollars ($1,000,000). Prior to beginning any work under this Agreement, Consultant shall submit an insurance certificate to the City's General Counsel for certification that the insurance requirements of this Agreement have been satisfied. 14.6 Notice of Cancellation/Termination of Insurance The above policylpolicies shall not terminate, nor shall they be cancelled, nor the coverages reduced, until after thirty (30) days' written notice is given to City, except that ten (10) days' notice shall be given if there is a cancellation due to failure to pay a premium. 14.7 Terms of Compensation. Consultant shall not receive any compensation until all insurance provisions have been satisfied. 14.8 Notice to Proceed. Consultant shall not proceed with any work under this Agreement until the City has issued a written "Notice to Proceed" verifying that Consultant has complied with all insurance requirements of this Agreement. Section 15. Termination. City shall have the right to terminate this Agreement without cause by giving thirty (30) days' advance written notice of termination to Consultant. In addition, this Agreement may be terminated by any party for cause by providing ten (10) days' notice to the other party of a material breach of contract. If the other party does not cure the breach of contract, then the agreement may be terminated subsequent to the ten (10) day cure period. All notices shall be personally delivered or mailed to the below lister( addresses, or to such other addresses as may be designated by written notice. These addresses shall be used for delivery of service of process: 0 To City: City of San Juan Capistrano 32400 Paseo Adelanto San Juan Capistrano, CA 92675 Attn: West Curry, Assistant Utilities Director To Consultant: Test America Laboratories, Inc. 4101 Shuffel Street NW No. Canton, OH 47720 Attn: Legal and Contracts Director Section 17. Attorneys' Fees. If any action at law or in equity is necessary to enforce or interpret the terms of this Agreement, the prevailing party shall be entitled to reasonable attorneys' fees, costs and necessary disbursements in addition to any other relief to which he may be entitled. Section 18. Dispute Resolution. In the event of a dispute arising between the parties regarding performance or interpretation of this Agreement, the dispute shall be resolved by binding arbitration under the auspices of the Judicial Arbitration and Mediation Service ("JAMS"). Section 19. Entire Agreement. This Agreement constitutes the entire understanding and agreement between the parties and supersedes all previous negotiations between them pertaining to the subject matter thereof. 7 IN WITNESS WHEREOF, the parties hereto have executed this Agreement. ATTEST: Margaret Monahan, City Clerk APPROVED AS TO FORM: GIM (h jam" Omar Sand val, City Attorney 1 CITY OF SAN ,DUAN CAPISTRANO Jae Tait, Interim City Manager TEST AMERICA, INC. �'3 Fred Haley, Lab Di June 15, 2009 West Curry City Assistant Utilities Department Manager City of San Juan Capistrano 32400 Paseo Adelanto San Juan. Capistrano, CA 92675 RE: Notice Inviting Proposals — Contract for Water Quality Testing Dear West: On behalf of TestAmerica Laboratories, I am pleased to present our proposal for Water Quality Testing for the City of San Juan Capistrano (City). We have carefully reviewed all documents and we are prepared to deliver the scope of services. We believe that we have the experience, capabilities and capacity to provide the services that you had come to expect. All of the testing will be done within the TestAmerica network laboratories. No outside subcontracting is required. Below is a list of qualifications and capabilities that we believe will demonstrate that TestAmerica is the laboratory of choice for attaining the best value in analytical services. High quality, technically valid analytical data in support of projects ® Dedicated program management personnel and experienced laboratory staff, fully trained and committed to meeting project specifications and requirements Ability to consistently meet standard and rush Turnaround Time requests Courier service (in-house staff) at no extra charge Proven record of project completion with 24/7 availability Thorough and documented communications and project data review ® Unequaled laboratory capacity and capabilities Rigorous and comprehensive QA/QC program Convenient and secure on-line data access (TotalAccess) Trusted by some of the largest water utilities and municipalities in Southern California We understand that a program of this size and importance will require a great deal of planning and coordination. An experienced project manager will be assigned to the City as the primary point of contact. In addition, we will ensure that all weekly, monthly, quarterly, annually and as -needed pickups will be provided to you on time and at no extra cost. This bid shall be valid for a period not less than ninety (90) days from the submittal date. Questions regarding this bid should be directed to Ms. Cam Pham, Product Manager, at the address and number below: TestAmerica Laboratories, Inc. 17461 Derian Avenue, Suite 100 Irvine, CA 92614 Phone: 949-2793831 Facsimile: 909-6147235 Email: care.pham(c�-testamericainc.com We are confident that our experience in supporting of the North Open Space and Rosenbaum testing for the last four years will allow us to continue delivering effective and quality analytical services. We appreciate the opportunity to present our bid and qualifications and we loom forward to a favorable reply. Sincerely, TestAmerica Laboratories, Inc. Cam Pham Drinking Water Product Manager TestAmerica Laboratories Inc., formerly DelMar Analytical, has been providing environmental analytical services since 1987. Known for outstanding customer service, high quality data and regulatory expertise, we serve hundreds of clients including municipalities, environmental consultants, private industry, and government agencies. We offer full service capabilities, providing reliable and expert chemical and microbiological analysis of drinking water, wastewater, ground water, soil, sludge, air, and hazardous waste. We also offer mobile laboratory services utilizing various IR, GC and GC/MS methodologies. Local Laboratory Facilities TestAmerica has two laboratories located in Southern California that will support analytical and field services for the proposed scope of work: TestAmerica — Irvine TestAmerica — Ontario (Colton) 17461 Derian, Suite 100 1014 E. Cooley Drive, Suite A Irvine, CA 92614 Colton, CA 92324 Phone: 949 261-1022 Phone: 909 370-4667 Facsimile: 949 260-3299 Facsimile: 909 370-1046 We have designated our Irvine facility, as the prime location where a dedicated project manager will be assigned to provide a single point of contact for all services required under the proposed contract, including courier requests, sample analyses, analytical reporting, and invoicing. Business Hours 8:00 AM to 5:00 PM M -F Sample Receiving Hours 7:30 AM to 7:00 PM M -F 9:00 AM to 3:00 PM Saturday Special arrangements for delivery at other times may be made with advance notice. The Irvine laboratory has been providing analytical services to clients in Southern California since it was founded in 1987. With a newly expanded 25,000 square foot facility, and nearly, 140 employees, the Irvine Laboratory has the capacity, capabilities, support systems and experience to effectively deliver results and data deliverables for all projects, no matter what the size or complexity. Our team of knowledgeable and experienced project managers is available to assist clients to ensure that all regulatory and analytical requirements are met. The Ontario facility was added in 1989 to provide service to our clients in the counties of Riverside, San Bernardino, and San Diego as well as the desert communities. Today, the Ontario laboratory focuses on the analysis of organic chemical and microbiological contaminants in drinking water and supports drinking water projects for all of our Network locations. Certification TestAmerica is certified by the State of California Department of Health Services under the Environmental Laboratory Accreditation Program (FLAP) for the analyses of wastewater, drinking water, and hazardous waste. TestAmerica's ELAP certificate numbers are as follows: 1197 for the Irvine, California laboratory 1169 for the Ontario, California laboratory TestAmerica facilities are also accredited under the National Environmental Accreditation Program (NELAP) in the drinking water, wastewater and hazardous waste fields of testing. TestAmerica's NELAP Accreditation numbers are as follows. 01 108C - NELAP Accreditation number for the Irvine, California laboratory * 04230CA - NELAP Accreditation number for the Ontario, California laboratory Capabilities The TestAmerica network offers unprecedented analytical testing capabilities, with service offerings that support all major environmental programs. Routine and specialty testing can be performed within the Network that allows better control of data quality and service. Through continued investment in facilities, equipment, methods and people, TestAmerica has developed an unprecedented team of resources, experience and capabilities. With over 2000 chemists, microbiologists and environmental scientists, TestAmerica is well positioned to support a variety of clients including local and county districts, State and Federal government agencies and commercial organizations operating in various sectors of industry. TestAmerica's testing capabilities include chemical, physical and biological analyses of a variety of matrices, including aqueous, solid, drinking water, waste, tissue, air and saline/estuarine samples. Specialty capabilities include air toxics testing, mixed waste testing, tissue preparation and analysis, aquatic toxicology, dioxin/furan testing and microscopy. As part of our full range of analytical services, TestAmerica stays educated and informed of the latest regulations and requirements, so that we may offer you the most up-to-date required analyses and reporting limits. We currently offer analyses and reporting limits that meet the most recent emergent chemical monitoring requirements. We employ a staff of Instrument Specialists which are available for methods development to bring new methods on-line as new regulations develop or for client specific projects. Laboratory Capacity TestAmerica handles projects of all sizes and complexities due to our large capacity and breadth of capabilities. Our short and long-term plans provide mechanisms for adding sample capacity and ensuring that appropriate staffing levels will be available to meet the changing needs of our clients. This kind of careful planning has been and will continue to be a key factor in our growth. TestAmerica maintains multiple instruments in most analytical areas of the laboratory. Duplication of methods and method certifications can also be provided within the Network. By having multiple instrumentation and back-up facilities available for all test methods, we can maintain sample capacity to ensure on-time delivery of results. The following table demonstrates the level of analytical expertise with some of the key analytical parameters required under the proposed contract: Quality Assurance Program TestAmerica is committed to providing quality analytical services to all of our clients. To maintain a high level of quality, an extensive Quality Assurance Program has been developed. The Quality Assurance Program provides a means by which the integrity of data can be verified and through which TestAmerica can express its goals, policies, and commitment to generating data of the superior quality. Since critical decisions are based on the data produced, it is essential that clear and thorough verification procedures exist and that the laboratory organization and management policies support the goals of the Program. TestAmerica Quality Assurance Program defines the overall policies, organization objectives and functional responsibilities for achieving data quality goals. The Program was developed to ensure compliance with the 2003 National Environmental Laboratory Accreditation Conference (NELAC) standards and ISO/IEC Guide 17025 (1999). In addition, the policies and procedures outlined in the Program Manual are compliant with the various accreditation and certification programs. Each TestAmerica laboratory maintains a local perspective in its scope of services and client relations and maintains a national perspective in terms of quality. It is TestAmerica's policy to continually improve systems and provide support to quality improvement efforts. The company recognizes that the implementation of a quality assurance program requires management's commitment and support as well as the involvement of the entire staff. Every staff member plays an integral part in quality assurance and is held responsible and accountable for the quality of their work. Ethics & Data Integrity In all aspects of the laboratory and business operations, management is dedicated to maintaining the highest ethical standards. An Ethics Policy and a Code of Ethical Conduct has been incorporated as part our Quality Assurance Program. Training on ethical and legal responsibilities is provided and each employee signs off on the policy annually as a condition of employment. An example of our Employees Ethics Statement is included at the end of the submittal. The seven elements of TestAmerica's ethics and data integrity program include: 1. An Ethics Policy and Code of Ethical Conduct 2. An Ethics and Compliance Officer (ECO) 3. A training program 4. Self -governance through disciplinary action for violations 5. A confidential mechanism for anonymously reporting alleged misconduct and a means for conducting internal investigations of all alleged misconduct 6. Procedures and guidance for recalling data if necessary 7. An effective external and internal monitoring system As an American Council of Independent Laboratories (ACIL) member, all TestAmerica laboratories adhere to the following ACIL Code of Ethics: 1. Produce results, which are accurate and include . QA1QC information that meets client, pre -defined Data Quality Objectives (DQOs). 2. Present services in a confidential, honest and forthright manner. 3. Provide employees with guidelines and an understanding of the ethical and quality standards of our industry. 4. Operate our facilities in a manner that protects the environment and the health and safety of employees and the public. 5. Obey all pertinent federal, state and local laws and regulations and encourage other members of our industry to do the same. 6. Educate clients as the extent and kinds of services available. 7. Assert competency only for work for which adequate personnel and equipment are available and for which adequate preparation has been made. 8. Promote the status of environmental laboratories, their employees, and the value of services rendered by them, Blind Sampling Programs Each spring and fall quarter, TestAmerica receives check samples from a NIST approved vendor for the Water Supply (WS), Water Pollution (WP) Studies, and Soil studies. In addition, TestAmerica analyzes samples annually for the Daily Monitoring Requirement Quality Assurance (DMR -QA) program. Additional blind check samples are received throughout the year. These evaluations contain a variety of organic and inorganic analytes whose values are unknown to the laboratory. The analytes must be correctly identified and accurately quantitated to maintain our certifications and accreditations. The results of these analyses are kept on file with the Quality Assurance Director/Manager and are available upon request. Audits The Quality Assurance Director is responsible for an annual audit of the laboratory's quality system. All areas of the laboratory are reviewed to ensure that all policies and procedures outlined in the Quality Assurance Program Manual are being implemented. An integral part of this audit is through the evaluation of an internal double blind PT study. Areas of the laboratory that are assessed include, but are not limited to laboratory procedures, purchasing, data processing/handling, project management, complaint resolution, and sample control. In addition, the Quality Assurance Manager performs weekly data audits on randomly selected projects, documents the findings and initiates corrective actions if necessary. This review includes laboratory files, maintenance logs, notebooks and raw data for documentation of all quality control measurements. The notebooks are audited for sample results, calculations, calibration data, and QA/QC recoveries. Copies of corrective action reports, methodology, reagent preparation information, standard operating procedures (SOPs) and method exceptions are also reviewed. Data reporting procedures are also audited to ensure that results are easily traceable. A copy of our Quality Assurance Program Manual, which fully describes our quality systems, is available upon request. Data Management Capabilities The extensive capabilities of our Laboratory Information Management System (LIMS) allow TestAmerica to manage data effectively, deliver a variety of data deliverable products and provide a strategic advantage to our clients in managing their projects. Laboratory Sample & Database Management Our powerful LIMS includes modules that integrate all pertinent information about each client's projects. Based on Microsoft SQL Database software, TestAmerica has created a management system specific to meeting the needs of our clients and improving internal efficiency. Our LIMS provides us with a powerful tool that is utilized to track and manage sample flow, enhances quality control, and provides the platform for hardcopy and electronic data reporting. A major advantage of our system is the ability to integrate sample data from all of our laboratories. This allows us to provide our clients with a single deliverable that compiles all of the results, including electronic data deliverables. Sample Tracking Module As samples are received at the laboratory, they are logged into a database that immediately assigns a unique laboratory identification number to each sample. With this laboratory ID number, samples can be monitored through every stage, providing an accurate account of sample status from analysis to QA review to report generation and through sample disposal. Our clients can also view status on-line via our web -site. Project Management Module The client database developed within this module is linked directly with the sample - tracking module. Project specifications, including price quotes, turnaround time, analytes of interest, specific reporting limits, permit limits, and/or holding times, are stored for each individual project. This information is also linked to all other modules to provide the Analysts, QA department, Project Managers, and Invoice Processor with accurate information concerning projects. Project Managers can monitor the status of samples through every stage of the analytical, approval and reporting process through this module. Data Integrity Module Nearly all instruments at TestAmerica are equipped with computerized data management programs and instrument control systems. We have the capability to automatically transfer data directly into the LIMS, reducing or eliminating transcription errors. The Microsoft SQL server is set up to provide safeguards against multiple entries of the same data, unauthorized entries, or unauthorized users. While the data may be entered manually for non -computer linked analyses or uploaded automatically from computer linked analyses, the data is not reported until a Department Supervisor and/or Senior Chemist has reviewed it. After the data has been approved, the system will not allow any manual changes to the data without proper authorization. All changes made are automatically documented. TestAmerica also utilizes software (Mint MinerTM) to perform electronic evaluations of GCMS and GC raw data to help ensure the integrity of reported data. This evaluation is performed during the second level data review process and also during random audits by the quality assurance department. Mint Miner is a trademark of CequeLogic, LLC Report & EDD Generation Upon completion of data review and approval, the Project Managers utilize the report module to generate reports and EDDs. All of our electronic deliverables obtain their data from the same data source as the reports, which insures data integrity between the hard copy and electronic versions of the data. Electronic Data Deliverables (EDD) processing is automated through the LIMS reporting module and EDDS are created at the time the final reports are generated. TestAmerica is able to provide laboratory results in a variety of electronic formats. Data may be transferred automatically from the LIMS into virtually any electronic format including but not limited to DHS EDT Write -On, ASCII, Access, EDF, FoXPro, Paradox, Geotracker (CA SWRCB format), Excel, Lotus, and Comma Delimited. In addition to the standard formats, custom EDD formats can be developed to specifically meet the client's needs. EDDs allow clients to populate databases and effectively generate final report tables, saving time and money. Compliance Verification Reports TestAmerica has developed a program that allows analytical results to be compared to pre-set limits provided by clients. A copy of the compliance report can be included with the final report package. CSA Review Levels TestAmerica routinely provides a Tier II report package. For projects that require a more in-depth validation of data, TestAmerica can provide different levels of documentation, including Tier III and IV packages. Data Verification TestAmerica utilizes several approaches for recognizing anomalous results including: • Project Set-up • Documentation ® Communication Compliance verification ® Final review As part of the project set-up, the project manager will discuss with the client the background and nature of the samples. For groundwater samples historical data may be requested so the analytical staff are informed of the potential need for dilutions, clean-up methods or other precautions. By understanding what the expected results are, the laboratory can immediately recheck results and alert the client when unexpected results are found. Project information is entered into our laboratory Information Management System (LIMS) that includes test methods, target analyte lists, reporting limits, pricing, and project specific notes. The project managers can setup individual projects for various types of sampling events, adding specific information about each project. Our ability to store information and utilize the test information and comments each time samples arrive ensures that project requirements will be maintained throughout the duration of the project. The project managers and laboratory supervisors meet daily to discuss status and communicate any critical needs. This forum allows the project managers an opportunity to reiterate special needs and query results. The project managers can also utilize the LIMS to check results and status on an on-going basis. TestAmerica has developed a compliance checker program that allows the project manager to run a query that compares the analytical results against a set of predetermined limits set by the client. Upon completion a report is generated that lists any results outside the limits. This report is provided with the final report. A final check of results is done during the project manager's review of the completed report. The project manager checks for completeness, performs a reasonability check, and writes a case narrative to accompany the report. TestAmerica will utilize all of these systems and make every effort to immediately recheck results and quickly disseminate this information to the appropriate contact. In the event that questions arise regarding data validity, the laboratory will verify results and re -run samples if deemed necessary. Revised reports and EDDs will be issued for any samples that required re -analysis, upon mutual determination that the original results were anomalous or invalid. Data Delivery Options As an environmentally responsible company, TestAmerica encourages our clients to use paperless deliverables whenever possible. All of our final reports, chain -of custody documents, and invoices are available electronically via our web -site, free of charge. We can also provide validation packages on compact disk in lieu of a hardcopy data package. Internet Services TestAmerica's TotalAccess services, available through our web -site at testamericainc.com offer our clients fast secure access to data and information twenty- four hours a day. With TotalAccess our clients can: • Receive e-mail notices when new work -orders are received (sample receipt confirmation) and when Reports and Downloads become available. • View Work -orders, Project status, Results, Quotes & Invoices • Search for results by project name, sample date, sample name or results status. • Download reports, Electronic Data Deliverables (EDDs), signed Chain -of - Custody forms. • Access method descriptions, reporting limits, quality control criteria, analysis holding time information, and sample preservation guidelines. We have organized a team of professionals that will work together to fulfill all of the project requirements and meet the delivery schedule, from field services through data reporting and invoicing. Biographical summaries, following this section, illustrate the technical strength and experience of our project team and management staff. Key to providing outstanding service to the City is the experience and availability of our technical staff. In addition to analytical services, our technical staff will be available for consultative services related to testing services and to provide' technical presentations and training support to the City. Following is a detailed summary of project team member's responsibilities. Product Manager -- Cam Pham. Ms. Pham's primary role is to maintain productive relationships between the clients and the TestAmerica organization. Ms. Pham has over twenty years of experience in the environmental laboratory industry and she has an in depth understanding of analytical testing programs. Her primary function will be to serve as the client advocate and facilitate compliance with all technical and contractual matters. She will work with the Project Managers, supported by Corporate Managers to make certain that both technical and administrative details are understood and followed. Prior to the start of field activities Ms. Pham will arrange and participate in internal and external project kick-off meetings if necessary. She will be readily assessable to the City for on-site meetings to discuss new analytical programs and the effectiveness of our analytical services. Project Manager — Aaron Harris. Mr. Harris will be the primary client contact for nearly all project -related issues. Mr, Harris is an experienced Project Manager as he has been working in the environmental field since 2004. He will serve as the liaison between the City and other project team representatives and our technical staff members, communicating analytical needs as well as general administrative and technical issues. The suite of responsibilities that Aaron will perform include the following: W Review all project documents and address any discrepancies or concerns. Participate in project start-up meeting (s) with the client before project initiation. Establish a list of pertinent client contacts to ensure clear channels of communication for all project inquiries and deliverables. Set-up the project in Element, our Laboratory Information Management System. This is the first key step to documenting and storing the project specific methods, target analytes, limits and EDD formats. Be responsive at all times to the inquiries from The City and /or their representatives. ® Communicate project objectives, tasks and deadlines to all laboratory team members and technical staff. ® Coordinate delivery of samples to outside subcontract laboratories. Communicate and resolve any discrepancies between the Chain of Custody and the sample delivery. Approve sample receipt (Workorder) within 24 hours of sample receipt at the Irvine laboratory. ® Track work in progress and communicate any problems or issues to The City and /or their representatives and ensure resolutions are implemented. Provide final review and approval of analytical reports, EDDS, and invoices. Initiate corrective action for any non-compliance issues related to customer service. Quality Assurance Manager — Dave Dawes. The Quality Assurance (QA) Manager is responsible for the implementation and review of the Quality Assurance Program throughout the TestAmerica network including the review of all quality control (QC) procedures and audits for ail of the TestAmerica facilities. The QA Manager reviews and approves QA plans and procedures and provides technical assistance and corrective action guidance to laboratory. The QA Manager performs a monthly QA review of the laboratory facility and provides feedback to the management staff. In addition, it is the responsibility of the Quality Assurance Manager to create and maintain documentation pertaining to the Quality Assurance Program, such as the Quality Assurance Program Manual (QAPM) and Standard Operating Procedures (SOPs). The Quality Assurance Manager also performs or arranges for annual technical performance audits to assure that the requirements of the Quality Assurance Program are met and report any quality system deficiencies to the laboratory management. Dave will ensure that any QA/QC issues are responded to promptly and he is also available to The City as a technical resource. Laboratory Director — Fred Haley. The Laboratory Director's responsibility will be to ensure that all resources are available to the Project Managers and Supervisors to carry out the required scope of services. The Laboratory Director is also accountable for meeting all quality control and service criteria. The Laboratory Director will be available to the City for technical assistance. Personnel Ewerience Sum )"red Haley, Laboratory Director BS Chemistry 23 X X y Aaron Harris BS Chemical 2 X � Trevor Brenner, C7 erations M r, Engineering, 11 Do X X y X DJ Watson High School 5 X c .G Debra Wilson BS Chemistry 8 X X X X Heather Clark Ki h School 1 X X IzSection Joseph Doak Naval Radiological Controls 18 X X X X X Lena Davidkova MS Mechanical Engineering 20 i X X /Title Deane 21 1 X X )"red Haley, Laboratory Director BS Chemistry 23 X X X Aaron Harris BS Chemical 2 X � Trevor Brenner, C7 erations M r, Engineering, 11 X X X X X Kathleen Robb, Client Service ;_ BA Crimioal Justice 4 X Aaron Harris AA Liberal Arts 2 X � Arny Windham BS Biological Science 6 X X DJ Watson High School 5 X Debra Wilson BS Chemistry 8 X X X X Heather Clark Ki h School 1 X X Joseph Doak Naval Radiological Controls 18 X X X X X Lena Davidkova MS Mechanical Engineering 20 i X X Pat Abe BA Chemistry 21 1 X X Patty Mata BS Chemistry 24 X X Sushrnitha Reddy BS Biology / Chemistry 10 X X X X X X Tru ti Mistry BS Chemistry 28 i X X X X X Manager: ?Maria Escalante j BA Early Education j 20 1 X I I X C I X C 1 .................. i3S Biology & Marra er: Francis Rocha C'hcmistry 3 X X Manager: ?Maria Escalante j BA Early Education j 20 1 X I I X C I X C 1 .................. TA -Ontario (Colton.) Daboratory Kev Personnel Experience Summar HizabethWinger, Laboratory Director Biological Sciences a v l 3 X . ....., X Paul Monroy, Operations Manager, AS Chemistry 7 X 1 X X GCMS Semi -Volatiles Supervisor BS/MS Analytical Myla Hollyfield BS Environmental I Chemist!in vrogress .i Science Aja Ortega High School 3 X X X Section /Title - )C)e rE.e ti C ..:::. ,._ :.... .; .,.,. .. .. -:... ...:- ,....y ..... .:.. .. . ..:. .: .. .... .:� , .. ...:, .:;`,'. HizabethWinger, Laboratory Director Biological Sciences 15 l 3 X . ....., X Paul Monroy, Operations Manager, AS Chemistry 7 X 1 X X GCMS Semi -Volatiles Supervisor BS/MS Analytical Myla Hollyfield BS Environmental I Chemist!in vrogress Science BondarenkoSupervisor Y ur'iy , BS/MS Chemistry l 3 X . ....., , ....,., X Eddie Espinoza BA Chemistry 1 X Myla Hollyfield BS Environmental I X Science Aja Ortega High School 3 X X X y s y 3�, j y O C I a = a Section 1 Title De ree �X h A1isa Sara Williamson BA Chemistry 1 X BA Biology Sarin Kim BS Automated 2 X X X Manufacturing Tochrmology Aja Ortega High School 3 X X X Joseph Harris BS Biology <1 X Patrick Brown BS Chemistry <1 X Turnaround -time TestAmerica is dedicated to providing the best possible service to our clients. Our goals are to provide high quality data and on-time performance at fair market prices. Our standard Turn -around time is ten working days for Level II reports and electronic data deliverables. In 2008, our on-time delivery was greater than 30%. Some of the factors that can be attributed to our successful TAT include: Our systems are designed, from bottle preparation through data delivery, to provide accurate and timely results. > Our highly qualified staff is well trained and experienced to manage complex project requirements. Our standard TAT is 7-10 working days a We routinely perform rush TAT analysis for a variety of methods Instrumentation systems that are linked to our LIMS to provide direct download of data, to enhance data quality, and speed up the data reporting process. EDDs are generated automatically when final reports are printed. Our eBusiness services allow our clients to view and download final reports 24 hours a day. We employ in-house couriers to guarantee that samples are picked up in a timely manner and ensure that sample custody and integrity is maintained. Y Our Laboratory Information Management System (CIMS) provides the tools for tracking samples from the point of login through report generation. This allows the staff to manage sample flow and workload throughout the laboratory. We monitor our TAT and make operational and or system changes if necessary to ensure on-time performance. Field Services Support Courier Services To guarantee that samples are picked up in a timely manner and to ensure that sample custody and integrity is maintained, TestAmerica provides courier services for bottle orders and sample pick-up through our trained in-house staff. Our Project Managers communicate closely with the couriers to ensure that schedules will allow for pick-up and return of samples with short holding times. With a staff of eleven (11) in-house couriers, we are able to quickly respond to changes in field schedules. TestAmerica will provide routine, pre -scheduled sample pick-up and supply delivery to the City, Monday to Friday during business hours, at no additional cost. Sample Kits TestAmerica has integrated our bottle order process with our project management module of our Laboratory Information Management System (LIMS). This allows for project managers to quickly generate bottle orders that match the specific analytical methods established for each client project. This also allows project managers to provide an "inventory" of bottles that are included in each bottle order. Our neatly organized kits are stocked with properly preserved sample containers and are provided in clean coolers with chain -of custody documents and sampling instructions. The sampling kits will include ice chests, packing material and pre -labeled sample containers with preservatives corresponding to the constituents being tested. We also include temperature blanks to verify that samples are received chilled according to required sample preservation guidelines. Trip Blanks will be provided if volatile organic analyses are required. Chain of Custody TestArnerica maintains written policies and procedures to ensure that Chain -of Custody (CoC) is maintained. A complete description of TestAmerica'S sample handling, chain -of custody, documentation and sample receiving polices can be found in our Quality Assurance Program Manual. TestAmerica Project Manager will notify The City to resolve any discrepancies or inconstancies with the samples. A work -order acknowledgement will be provided within 24 hours of receipt of samples via our on-line data services, TotalAccess. In addition, TotalAccess provides an e-mail notification for new work -orders and allows viewing of the work -order and signed copies of chain -of custody documents. A complete, signed copy will also be provided with the final report. Sampling Services Wellhead, Composite and Grab sampling services are available by our trained, in-house staff. TestAmerica maintains numerous automatic samplers that are available for field sampling. All of our field samplers are employees of TestAmerica and they're very familiar with field sampling including composite monitoring utilizing ISCO samplers, chlorine reading, Coliform and wellhead sampling. In addition, all of our samplers have demonstrated their proficiency prior to being able to perform the sampling independently. The procedures performed by our technicians in the field are carried out according to TestAmerica's Field Sampling Standard of Operating Procedure (SOP) in a professional and courteous manner. TestAmerica makes every effort to perform all analyses within the TestAmerica network. Internal sharing of samples within TestAmerica is a seamless process. Work can be done at multiple locations, but the client will only receive one report, one invoice and one Electronic Data Deliverable (EDD) (with all of the information combined). Currently, samples are being transported between the Irvine and Colton facilities at least twice daily. We have established processes that eliminate duplication in effort, reducing the chance for transcription errors and increasing the quality of services. Many of these benefits are derived from our advanced Laboratory Information Management System (LIMS). Some examples include: Sample Control at one facility can export a copy of the work order, which contains all sample and analysis information from the chain of custody, which can then be imported by sample receiving at another location when logging in samples. Chain of Custody documents for subcontracting are automatically generated from our LIMS system. Customized comments can be automatically added to provide subcontract laboratories with detailed information about the project such as client specific requirements. All analytical data is stored in our state of the art Laboratory Information System that is networked and accessible by all of our laboratories. Electronic transfer files allow all results to be provided within the body of one main report with references to the analyzing laboratory. Analytical results can be supplied in one (EDD) alongside all other results requested within a work order. This feature maximizes flexibility and thoroughness in data Project Experience TestAmerica -- Irvine and Ontario have been a proficient resource for environmental analyses since 1987providing reliable and expert chemical analysis of drinking water, groundwater, wastewater, soil and air. We serve hundreds of clients including municipalities, environmental consultants, industry, and government agencies throughout the Western United States, Acton Mickelson Environrnental AgLia Caliente Band of Cahuilla Indians Allied Pacific Environmental Consultants Basin Water BY. America Inc. Black & Veatch Blasland, Bouek & Lee Burns & McDonnell CA Dept of Corrections & rehabilitation California Water Services Company Cape Environmental C.B Richard Ellis Central Basin Water Municipality CH2M [fill City of Corona City of Downey City of Oxnard City of Saar Juan Capistrano City of Santa Monica City of Oceanside County of Fresno City of Sacramento City of Santa Rosa City of Compton City of Riverside Conestoga -Rovers & Associates CSCF Dept, of Engineering DAR Geoscience Farth 'Tech EMC; Squared ENSR Environmental Chemical Solutions Environmental Strategies Corp. Express.let Airlines Geotrans General Electric Golden State Water Company Honeywell International Irvine Ranch Water District KGTV Channel 10 — San Diego Land & Lakes Law Engineering LAUSD Layne Christensen Levine Fricke MACTEC. Main San Gabriel WaterMaster Malcolm Pirnie Mojave Water Agency WaterResources Montgomery Watson Harza NBC Studios Nestle LISA Newport Medical Ninyo & Moore OC Integrated Waste Management Pala EPA Patton State Hospital SECOR Shaw Environmental Shell Oil Products Tetra Tech Texaco The Boeing Cornpany The Irvine Company The Orange County register TRC Environmental Corporation Union Oil Company of California Union Pacific Railroad United Parcel Service United States Coast Guard University of California - Davis University of Waterloo URS Ventura Regional Sanitation District Veolia Water North America Water Replenishment Distrist Watermill Express West Basin Municipality Water District West Valley Water District TestAmerica SHE LEADER IN ENUiRONMENTAL TESTING The following table provides a snapshot of some of our clients and demonstrates the depth of our project experience. Drinking Water & Waste Water Project Experience Client/Location Date Project Highlights Golden State Water 2004- Analyses include full Title 22 Volatile Organics, Synthetic Companies — State Present Organic Chemicals, Metals, General Minerals, Inorganic 1 Wide Chemicals, Bacteriological, Emergent Chemicals and 1920 W. Corporate Way Petroleum Hydrocarbons in drinking water and wastewater. Anaheim, CA 92801 Courier services and CA DHS Data Transfer Files (EDT) Phone: 714-535-8010 provided. We developed and provide customized reports, EDDs, Watertrax EDD and summary and electronic Contact.Kate Brophy invoices. TestAmerica supported GSWC to comply with UCMR2 requirements beginning in January 2008. Data has been submitted to EPA's CDX within required timeframe. City of Corona 2005- Various analyses include weekly bacti PIA & HPC, GP, 730 Corporation Yard Present nitrate (48 hour Turnaround Time). For the Source Corona, CA 92880 Monitoring Program, we'd provided daily sampling and 48 - Phone: 951- 736-2265 hour turnaround time for Nitrate. Other analyses include metals, semi -volatiles, volatiles, wet chemistry and Contact: Stacy Joyce emergent chemicals. For the Water Production Program, we're providing weekly courier and analysis for bacti PIA, HPC on a 24hr to 48hr turnaround time. In addition, quarterly sampling and analysis for Volatiles, Synthetic Organic Chemicals, General Minerals/inorganic Chemicals. Compliance data upload directly to CDPH's EDT and -4 custom EDDs direct) to the City's OPS32 database. West Valley Water 2- (TO Analyses include full Title 22 Volatile Organics, Synthetic District Present Organic Chemicals, Metals, General Minerals, Inorganic 855 West Base Line Chemicals, Bacteriological, Emergent Chemicals and LT2 1 Rialto, CA 92377 compliance. CA DHS Data Transfer Files (EDT) are Phone: 909-875-1322 provided. We also developed and provide customized CoC, Contact: Ken SilCorski i reports, Watertrax EDDs, and summary and electronic Email: invoices. ksikorski wvwd.or E� 2007- I Analyses include Volatile Organics, Synthetic Organic [ Wafer Replenishment Present Chemicals, General Minerals, Inorganic Chemicals and [I District unregulated contaminants. TestAmerica is responsible for [ 4040 Paramount the field sampling for over 20 purveyors. EDDs and CA j Boulevard DHS EDT are provided. Starting in 2008, TestAmerica has Lakewood,CA 90712 been supporting WRD in the UCMR2 program with Phone: 562-275-4245 sampling, analysis and data upload to EPA's CDX. Contact: Hoover Ng Email: hng@wrd.or City of Colton _ 2004- Typical analyses include weekly bacti, general physical, 160 S. 10"', Street 2009 nitrates and wet chemistry. Additional testing include Colton, CA 92324 quarterly and annual testing for VOCs, HAA, SOCs, Phone: 909-772-9682 Radiological, and metals. CA DHS EDTs submittal are Contact: John Ahearn provided. Email: jahearn@ci.colton.ca.us 17461 Derian Ave, Suite 100 Irvine, CA 92614 tel 949.261.1022 fax 949.260.3299 www.testamericainc.com TestAmerica THE i.EADFR IN ENVIRONMENTAL TESTING California Water 2007- Routine testing include nitrate, VOCs, SO s, NDMA, Services Company Present Perchlorate, metals, and NPDES discharge parameters. 2632 W. 237'r` Street Courier services and custom EDDs are provided. Torrance, CA 90506 I Phone: 310-257-1429 Contact: Ron Singer Email, rsin er calwater.com City of Oxnard 2004- _ Analyses include Volatile Organics, Synthetic Organic 251 S Hayes Avenue Present Chemicals, General Minerals and Inorganic Chemicals, Oxnard, CA 93030 Courier services are provided. Data is being sent directly to Phone: 805-385-8376 CA DHS via EDT. Contact: Jim Corella Email: jim.corella@ci.oxnard.ca. I us Mojave Water Agency 2004- Extensive analyses for volatile organics, anions, metals, 22450 Headquarters Present inorganic chemicals, petroleum hydrocarbons. Courier Apple Valley, CA 92307 services and electronic data deliverables are provided. Phone: 760-240-9201 Contact: Anna Garcia i I Email: i I agarcia@tojavewater.or i City of Oxnard 2004- Analyses include Volatile Organics, Synthetic Organic 251 S Hayes Avenue Present Chemicals, General Minerals and Inorganic Chemicals. Oxnard, CA 93030 Courier services are provided. Data is being sent directly to Phone: 805-385-8376 CA DHS via EDT. Contact: Jim Corella Pala EPA Typical analyses include Coliform bateria, anions, metals, 35008 Pala Temecula inorganic chemicals, volatile organics & synthetic organics. Road, Pala, CA 92059 j ! Phone: 760-891-3514 Contact: Heidi Brow Email: ....hbrow@paIatribe.corn 17461 Derian Ave, Suite 100 Irvine, CA 92614 tel 949.261.1022 fax 949.260.3299 www,testanierica€nc.com City of San Juart Capistrano - Utilities DOOOrrtment Sampling Protocols SubmLtefj 1estAm"dca Location GWRP - Final Blend PS Code 3010126007 SampRnq Anal sis WeeklyCost Fe, MP, TDS, Turbidity, Conductivity. Color Unit $31 Ext Cost $1.612. GWRP - RG B ass 301012E-069 Fe, Mn, FDS, Turbidity. CoritluClivit , Cafar $31 $1.612 GWRP - product Water 3010120-010 Fe. Mn, TOS, Twbidfy, ConduclMily, Color, LSI $61 $3-172 GS. Roule 1 - PaFeo Adelanto 3010030- OUB Total Culiform, HPC $15 M01 1) S. Route 9 -Calle i_ucana 3010030-A07 Total f;elifarm, HPC $15 5780 D.S. Route 1 - Sacarama Lane 3010039 -A©6 Total COWOnnr HPC 515 $760 D.S. RnWe 3 - Calle Jordan 301©036-A09 Total Co€ifonn, HPC $15 S7.B0 D.S. Rnute 3 - Via Cascada 3016030 -Alli Total Goliform, HPC 535 570D DS. Route t - Carer Rebai 3010030 - A08 Total Coliform, HPG $75 $786 O.S. Route 1 - Camino Ea Cot€a ue 3010030-A05 - Tota€ Coliform, HPC - $tu 5786 U.S. Route 1 - Hilltop VVjy 3010030- CO3 Tota; Col€form, HPC $ i 6 $780 D,S. Rule 1 -Canada Road 3010030 - A04 Tota€ Coliform, HPC 515 S780 D.S. Roule 1 -Avenida de la Vista 3016030- A03 To€a€ Coliform, HPC S15 5780 D.S. Roule 1. Summer Walk 501UD30- 612 Total Col€form, HPC 515 5780 C.S. Route' - Camiem Capistrano io? AnjPkwy3010030- A01 Total Coliform, HPC S15 $780 3-S. Raufe 2 -Paseo Adelanto 3010030- p08 _ Tota€Coliform, HPC _ 515 _ S7SO D 5. Raufe 2 - A tiac.ate 3019030 - B04 Tota[ Coliform, HPG S15 578(l 8.5. Route 2 - A€i az 3010030 -COG Total -Coliform, HPC 515 5780 D.S. Route 2 -Yacht and Big Sur 7010030-007 Tufa€Coliform, HPC ,$15 $780 D.S. Route 2 -Starboard 30 10030 -Coe Total Coliform. HPC $15 $780 C.S. Rube 2 - Camim) Las Rambles 301 Go3G- Cio Total coliform. HPC $15 D.S, Route 2 - Forester RanGr Road 301W30- COD ;clot Gollfarm, HPC $15 _S780 $780 U.S. Solite 2 - Camino Santa Domtn o 3010030 - 606 Total CWorm, HPC 515 $780 D.S. Polite 2 - Calte Arru• 0 3010030- B05 Tota! Coliform, HPC S1,5 5780 D.5. Route 2- Steeplechase Drive 3010030 - B03 Total Galiform, HPC S15 $780 U.S. Roufe 2 - Huston Hlll Drive 3010030 - B02 Total Coliform. HPC Sib S780 D.S. Route 2 - Camino Ca istrano Aver Pk 3010030 -ADT Total Cofifurm. HPC 51;y $780 0.5. Rcute 3 -Paseo Adetanlo 307 0030 - 70EW Tpial Coliform, NPC 535 _ 578E D.S. Rti'rute3-Via Este3ita 30'10030-D05 Total Coliform, HPC $15 $780 D. S. Rouse 3-.. Epmnaker Drive 3030030-D07 Totai Coliform, HPC 515 3780 IJ.S, Route 3 - Easiivind :3010030 - 010 Tutal Ceitform, HPC $1:) 37W D.S, Route 3 -Calle Es eranxa 3010030-B69 Total ColfPann,HPC S15 $780 G.S. Route 3- Via Entrada 3010030- A11 Total Coiifoun. HPC Si5 5780 D.S. Route 3 -Avenida Lara 3010030 - C05 Total Colifomr. HPC 515 5780 D,S- Route 3- Via Eslenat a at Calle Arro a 3010030. 003 Total Culiform, HPC - S15 $7rO p,S- Route 3- Hillto Wa 3010030 - CO3 . Total Coliform, €TPC S15 5780 D.S_ Route 3- Fluldmasfer 3010030 - 002 'total Coll€omt, HPG 5780 11.5_ Route 3- Count Hd€5 Road 8010000- 661 Total Co;ihirm, HPG S15 3780 DS. Route 3- Camino C? lrann (}Avery Pkwy 2,01 W30 -A07 � Total Cali€cna, HPC 515 5780 G.S. Route 4 -Paseo Adelanto 301803©0DO@9 Total Codforra, HPC S}S S7BU G.S. Route 4 - Avenida OHvere 3010030 - PIC Total Cuiifonit. HPC 515 $7l3Ei F Route 4 - Camino Las Rambtas 301©03©- C1 Total Culi€orm, HPC. $15 5780 DS_ Rotate 4 - Calle. Perfecta 3010030- D11 TWA CoWena, HPC S15 ST80> D.S. Route 4 - San Juan Crrek Road 3010030- D06 Total Caiiform, HPC $15 5786i D.S. Route 4. Pasco Esaniu 30100'30- 609 Total Coliform, HPC 515 5780 D.S. Rnute 4 - Paseo Nmm�, al 3010030- PO4 Total Coliform, HPC $15 5780 D.S.Roufe4-Calle Chu C1,11 3010030-u02 Total Coffaml HPC $15 5780 13 - Route 4 - PAarbdla VISLa 3010030- Col Total Coliforr_3, HFC $15 $780 FS-Roulu4-Silver Creek 1 3010030-A©2 TotalHPC S15 5780 DS _ Rol€i6 4-Trabuw Creek Road 301030 - B01 Total Coldorn, HPC 535 $780 D.S. Route 4 - Canliro Capistrano Avery,Pkwy,3010030 - A01 To€at Coliform, ?TPC $15 S780 U.S. Rau€e 5- A uECNo_ 3010030- 804 Total Coliform, HPC $1 a 5780 D.S. Route 5- 5 innaker Drive 3010030 - D07 - _ _ Tota€ Coliform. HFC $15 5750 D.S. Roule 5- Caife Jardw 3010030- A09 Total Coliform, HPC $15 578fl D Route 5- Camino Las Ramblas 3010030 - C1 G 1 Total Coliform, HPC 51 fi $780 0.5 Route 5- La Novia South of Via Ca ri 301003U- BOS Total Gohfom3, HPC S15 5780 D.S. Route 5- Calls Arm o 3010030 - 605 Totai Cnitlorm, F€PG 515 S78a D.S, ROute 5- SleeA€echase Dnve 3010030- Bw Total Conform, FEPC $75 $780 D.S. Route 5 - Canada Road 3010030 A04 Total Coliform, HPC 515 $780 DS. Route E - Hol€ ood Well 3010030- C12 Total CoVom. HPC $15 $'/80 D.S, Route 5 - Avenida de !a Vista 3070030 - A.03 Total Co€lfonn, HPC $15 5789 p-5. Route 5 - Summer Walk - 3010030- 812 Total Ca€iforn, HPC 515 $780 LLS_ Route 5 -Camino Ca istrano w Rve Pkw 2010030-A61 Total Go€Iforn, HPC S15.........J.................. $780, Weakly Sampling Annual Cost $53,395 Location PS Code �2 Sam lin Analysis Unit Cost Ext Cost - Bi -Month) Kinosl;lta 3G10120-801 MTBE $30 $720 SJBA-2 3010120-002 MTBE 530 5720' SJBA-4 3010120-003 MTBE S'.}0 5720 CVWD-1 3010120-004 MTSE $30 S720_- Tiradar 304 0 7 20-005 MTBE 530 S720 Daw Hall 3010420-006 MTBE 530 5720 GWRP - Product Water 3010120-010 MTBE 530 5720' vo th Dpan 5 aoe Wel!! 301 603 p10 MTBE $30 5720 Rosewaum Welf 361003E-002 MTRE HWIv,00d Well TBA fviTBE ! S.W $726 Cook's Wel€ THA MTBE $30 57201 Well No, 5 TBA MTBE 530 $72€3 Rl-Monthly Sampling Annual Cost $8,640 Sampling AnalsisUnit Ext Bance Hall 3090126-006 Fe, Mn, TDS. Turbidity. Conductivity; Color, Total Collin rtn, HPC, Flm.onde, Sulfate (SO4), TOSS, TOC, General Physical, Genera, Minerai, Alkalinity .$122 $1,464; GWRP - Raw Water 3010120-013 Fe, Mn, T7S, Turbidity, Conductil Color $31 $372 GWRF - Final Blend 3010120-1607 Coll 1, HPC $15 $180 CWRP- ROSoass 3030126-009 Coliform, HPC $is $780' GWRP - Product Water 3610120-010 Coliform, HPG, Wra€a. Conductivity. Fluoride. Sulfate (804), TDS, TOC General Physical, General Mineral, Alkalinity MTBE $157 1 $1,884' GVyRP - Permeale B 3610126012 Fe, Mn, TOS, Turbidity, Condrralivit . Color 531 $372: 1 Route ONLY fRoul 1 tlxou h Route 5 ° - General Ph 6ical $12 $344: DDBR -Pasero Adelanto 36?6630-D08 Fluorfde $10 $1261 DDHR - Sacarame Lane 3610030-A06 Final 510 $120' DDBR - Avenida Oliveira 36t6039 -D10 Fluoride S70 $120. DDHR - Calle Es ranza 3010030-1 Fluoride 510 51201 DDBR - Cerra Retial 3010030-A08 Fluoride 816 53261 DDBR - Via Eslena a of Calle Arra o 3010030-003 Fluoride 816 $120; DDBR - Slee lecnascDwe 1 3010030-603 Fluoride 516 $120: DD6R - Trabuw Creek Road 3010030.801 Fluoride $10 $120: North Open Space Weill 301000-014) Total Coliform, HPC, Conductivity, Fluoride, Sulfate (8{74), TDS. TGC. General Physical. Alkalinity $92 51.104i Rosenbaum Wali307 DQ30-962 Total Coliform, HPC, Conductivity, Fluorine, Sulfate (SO4). TDS, 3'OC. General Physical. Alkalinity 592 ,1,104: ' Mission Hill Reservoir TBA Total Coliform, HPC, Nitrate. N€trite $25 $300; Hunt Club Reservoir TBA - Total Coliform. HPC, Nitrate, Nitrite $P5 $300 Zane 111 Reservoir TBA Total Coliform, HRC, Nitrate, Nitrite $25 $300 Reed Reservoir TBA Total Cdfrform, HPC, Ndrale, Nitrite ,525 $300 "C" Tasks #f Reservoir TBA Total Coliform, HPC, Nitrate, Nitrite 525 $3D6' "C" Tanks #2 Reservoir, TBA Total Coitform, HPC, Nitrate, Niiritc $2` 5306 Terminal 3 Reservoir 3010636018 Total Calltomm, HPC, Nitrate, Nitrite $25 $300! 766Reservoir 3010030-019 Total Califon», HPC, Nitrate, Nitrite 575 $300: Cock's Reservoir TBA Total Coliform, HPG, Nitrate, Nitrate $25 $30QI Monthly Sampling Annual Cost $10,46.4 Location P5 Code, �. Sam Irn Anal 515 Quarter, iintt Cost Ext Cost Cvwp-1 3©,0120-90q Gross Alpha Radium 228, Uranium; MTBE 5165 5660 Tlradcr 30,0920-005 Rad -tum 229, MTB= 5110 5440 Dances Half - 30,0?20.006 Radiur '228; MTBc 5110 S440v GWRP-Product Mater 3010;20-016 Incr oriel General Mineralsl Pim siCaE anU 66P5 5257 $1,028 DDr7R -Paseo Ade,`anto 3QH1Q30-DG8 TTHMs &HAA5s Stage 1 590 5300 DDBR - Sa=:aranva lane 36100:,0-AGfi TTNMs &HAA5s 51a e. 1 590 $3(10 DbbR—Avel Cliyera 30201730-Dln TTHMs & HAAts Sla e 1 54,0 5:,603 Dl - Ca€le Es eranza 3016030-BD9 TTiHMs & HAA5s Sla e 1 590 5306 0058 -Cerro Rebai -A111, 3010030-008 TTl & HAA55 Sla e 1 S90 5306 ,?CBR - Via Estena a 41, Calle 3610030-Dt33 TTHivis & HAA5s (Stage 1 550 s3DD, DrJBR - SEeef�iechase Drive 3610036-BS3 "I'l & HAA5s Sla e 3 590 S31310 DDBR - Trabuco Creek Road 3618039-BOi TTHJVls & HAA5s (Slape 1 } 590 53601 Quarterly Sampling Annual Cost $5,448 Location PS Cade Samph Anal sis Unit Ext Semi -Annual Cost Cost Regulated( Unregulated Chemicals (Soroli; GInro T3111m Vt; SJOA-4 3010120-003 OichEorodiE3uororelhane; Ethyl-ter;-bulyl ether (ETBF), Ter#-amyl-melh elver {TAME): Tort -butyl alcohol (TBA); 1,2,3-tricitlorpmpane (TCP); j Vanadium; Perchlorate) 5240 $4901 Regulatedf Unregmrlaled Chemicals I£3ororf; Chromium V€; CVWD-1 3Qf6i 2p 4Q4 Dicl lorodiltuoromel Ethyl-tert-butyl eiher(ETBE}', Tert-amyl-math ether (TAME); Tert-butyE alcohol (TBA); 1,2,3-trichloropropane Vanadium; Perchlorate) 5240 5466 _ Regulatecil Unregulated Chemicals tBororf, Chromium V€, Tirador s1710i2Ei 605 Rich€oradilluorcmelhane; Ethyl -cert -butyl other(ETBE), Telt-arnyl-meth other (TAMF): Tort -butyl alcohol (TBA);1,2.3-trichlaropropane(TCP); Vanadium; Perchlorate) _ $246 $4801 Regulaledl unregulated Chemicals (Borer,'; Chromium V€, Cance Hall 301612©-006 Dirhrorodlfluommethane; Ethyl-tert-butyl elher(FTBE), Teri-amyl-alelh ether (TAME), Ten -buy alcohol (TBA): 1,2.3-trichloropropane (TCP); Vanadium; Perchlorate) $240 $480 Semi -Annual &airri Annual Cost $1,926 Location PS Code Sameling Analysis Unit Ext Annual Cost Cost VOCs (Benzene; Carbon Telrachicride; 1,24chlorobenzene; 1,4 - dichlorobenzene; 1,1-dichloroethane, 1,2-dichloroethane, 1,1- dich[oroethylene, cis-1.2-dichioroethylene; trans-1,2- dichloroeinglene; dichloromethane; 1,2.dichtoropropane; 1,3- 3 010120--001 dichloropropene; ethlybenzene; MTBE: mo=nlorabenzene; styrene: 1,1,2,2 -tetrachloroethane; tetrachloroethy€ene: toluene:. 1,2,4-trichloroben7ene;1,1,1-trichlorcethane; 1,1,2- trich€aroethane; trich€oroethylene; trichlaro#ivororrfethane; 1,1,2- trich€aro-1 2,2-tOfuoraroetharle; vinyl chloride; xylenes}; Nitrate $80 $80 VOLS (eerrzarib: Carben Telrachloride, 1,2-dlchiorobenzone; 1,4 - dichlorobenzene; 1.1-dichlaroethane; 1,2-diehloroethane_1,1- dichioroelhytene; cis-1,2-dichlaroethylene: traps-1,2-dichiamethylene; dichloramelhane; 1,2-dlchioropiopane; 1,3-dichli 5,19A-2 3010120-002 etl`.lybenzene: MTBE; morechlorobenzene; styrene; 1,1,2,2- letraehlcroethane, leirachloroelhyli toluene, 1,2,4-Ulchicrabenzer7e; 1,1,1-tnchloraethane; 1,1,2-inchloroetilane: Uichioroatl ene: L=iehlorotluoromelhane; i,1,2-trlcJaloro-1,2.2-[riFlciororaclhanc; vinyl ahlorids xylenes); Nitrate''-; SOCS {atrazine, 51mazine; lhi0m;arb) .$175 $175 VOCs (3enzene: Carbon Telrachlonrin; 1,2 -dichlorobenzene, 1,4- diCh1orobenzene; 111-dlchloroethane; 1,2-dlchioroElhane; dicblereethylene; cis,1,2-dicttloraet`y€ene: trans-l,2-dich[aroethylene; dichiammethane; i,2-6ichforopropane; 1,3-dichtompropene, SJEiA-4 304)120003 ethlybenzene; MT8E: morochlarabenzerle; styrene; 1,1,2,2- I tetrachloreeihane, tetraciiloroetEly€ene; toluene, 1,2,4-tdch€0r0banzerla: 1,11-tdchiorocebane; 1,1,2-Erichlameihane; triCll[aroeUlylene: trichlorofluoromethane; 1,1,2-Irichloro-1,2,2-trfluororoebane; vinyl chlor€de: xylenes); Nitrate', SOG5 (atrazine; saraziner thiohencarb) € I 1 $175 $175 it VOCs (Aenzene; Gartlan Teirach[onde; 1,2-dic:i•_iofahenxane; '=,4- € dichlorehenwria: 1,1 dichEomethane: 1,2-dichloroethaue, 1,1- dichlorcethylene; cls-l,2-dichloroethyiene, trans-1,2-dichlaroeiiiylene, dichieromathane: 1,2-dichlomprapane; 1,3-dichforoprapene; CVVVD-1 3010120-0(A et),lybenzene; MTBE; mnroch nrobenzene; styrene, 1,1,2,2- ,1 2,2- t EetracNorcethane; ie7aclrloroathy3ene, to€uene, 1,2,4 -tris krobenzene: 1,1,1 -trichloroethane: 11,2-trichlcroelhane: trichloroeihyfene; €rutilarafErrammelhanE; 1,1.2-trichlwo-1,2,2-191tuororoethane, vinyl chloride: xylenes); Nitrate'; 50Cs (atrazine: sirnazlne: thiobencarb) I $155 $155 VOCs (Benzene; Carbon Tetrachloride; 12 -dichlorobenzene; 1,4- dirk;lorobenzene, 1,1-dichioro©thane; 12-dichlaroei3rano; 1, `- OkVoroe€hy€ene. 08-1,2-dichloroethyienei trans-l,2-diciiloroethylene, ! diCl3ordmetiiane, 1,2-dichiornPrapaele; 1,3-dichloroprooene; E Ei Tirador 3016120-005 ethiytenzene; MTBE; moroci'rlarohenzene, styrene; 1,1,2,2- tetrachloroethane; tetrachloroethylene: toluene; 1,2,4-IFlaii;umberizene; E 1,1,1-tnc.'hforoe;3race, 1,12-triLhlOroaihane, mchdroethylene; irkch€ororlrraranieEhane; 9,1,2-tri�rlaro-1,2,2-EnAunroroell•,ane; vinyl chloride; xylenes); Nitrate'; SOCs (atrazine: sinazine; thiobencarb) 1 $175 3t75 VOCs (Benzene. Carbon Tetrachlerlde; 1,2 -dichlorobenzene; 1,4- tlich€orobenzenei 1,bdidLoroe!nane; 1,2-dlchioroe!hane,1,1- tllchlaroathylene; cis -1 ,2�chieroethylenp: trans-l,2-dichlcFoaihylene; dichloromethane; 1,2-dichloropropane: 1,3-dichlompropena; Dance `tail 3010720-006 ethlybenzene, TATSE, morochdrobenzene; slyrene.; 1,1,2,2- letracNoroethane; Ielrach€oroethylene; toluene; 1,2,4-trichlorobenzane, 1,1,1 -tech oroelhane; 1,1,2 -trichloroethane; trichbroatfly€arn' lnchlerriiucrc,rteEhane, 1,12 tnchloro-1,22-;r}f'uoYoroethape; viny€ chloride,. xyienee); Nitrate'; SOCs (atrazine; simazirre; Ihiahencarb7 $175 3175 North Open SpaCe Wel€I 3010030-010 SEE LEGEND KEY' $1,072$1,072 Rosenbaum WeH 3010030-002 SEF LEGEND KEY' 51.072 $i 072 Sam Ee Picku SEE LEGENE) KEY 8 SO $0 Annual Sampling Annual Cost $2,999 TOTAL SAMPLING COST $82,667 KEY 'Annual Testing for North Open Space & Rosenbaum; a.) Eria ganics: aiuminem, antimony; arsenic; barium; herylliurn_ Cadmium: ch3arnium; cyanide, fluoride; mercury; nickel, nitrate, lotai nilratelnitrile (as NO3). nihtte (sum of nitrogen}; selenium; €naEliurn; dichloromethane; 1,2-dichbroprupane, 1,3 dicNompropene; ethlybenzene; M'! -SE: MMurlarobenzene, styrene; 1,5,2,2-tetrachloroelhane, tetrachloroethylene; toluene; 1,2,4-trichlorobenzene: trichloroalh&ae; 7,1,2-frichlaraofhane; trick€oroethylene) iricizloroE€ra)rnmethana, 2-trichloro-1,2,2-tnililororoelliane; vinyich€oride; xylenes C .) Socs: alachlor: alraziue; beMazon; benzo(a}pyrene; carbotumn: chiordaner 2,4 -Cf; dalapon; dibromochloropropane, di(2-elhybexy1)adipat0:. di1,2-e€hy!hexy*phtha€ate; dnoseb; diquat. endotllAl endrin: U.; SauOry'lary f. -ring Ihlaler SianUards: molar, copper', couos,kv (1-8i , t-ing ayants, r , mspga-e', udor Eirreshaid; silver; iarUdity (nn;), zinc; Tb,s, spacidic wnducanco, Intones; sulracn: pH e.} General Minerals blcarbonaie, carbonate; hydroxide (011); hydroxide a(kaiinity: total alkalinity: CAIOUm: luagne§Uuir sodium, pofaSSium; til filterabla residue (at 180C); total hardness 8 No charge for routine, pre -scheduled pickup Monday - Friday. WeekendlAfter hours charge Is $45, Holiday $90 TestAmerica Employee Printed {Name [HE LEADER IN ENWRONNIENITAL TESTING AiTYRINKION i understand that TestAmerica is committed to ensuring the highest standard of ethical and professional conduct in all business activities. The Company and its employees will comply with all applicable laws, regulations and policies. We will ensure the highest standards of quality and integrity of the data and services provided to our clients. I have read the Ethics Policy of the Company. With regard to the duties I perform,. the data t report in connection with my employment at the Company, and all business activities, 1 agree that: ® 1 will not intentionally report data values that are inconsistent with the actual values observed or measured, ® 1 will not intentionally report the dates, times, sample or QC identifications, or method citations of data analyses that are not the actual dates, times, sample or QC identifications, or method citations, 1 will not intentionally misrepresent another individual's work as my own or represent my own work as someone else's; ® 1 will not intentionally misrepresent any data where data does not meet Method or QC requirements. If it is to be reported, I will report it with all appropriate notes and/or qualifiers; 1 shall not modify data (either sample or QC data) unless the modification can be technically justified through a measurable analytical process, such as one deemed acceptable to the laboratory's Standard Operating Procedures, Quality Assurance Manual or Technical Director. All such modifications must be clearly and thoroughly documented in the appropriate laboratory notebooks/worksheets and/or raw data and include my initials or signature and date. O 1 shall not make false statements to, or seek to otherwise deceive, members of Management or their representatives, agents, or clients✓customers in any aspect of my job, including timekeeping, accounting, and compliance with all safety, environmental and employment regulations. J will not, through acts of commission, omission, erasure, or destruction, improperly reporl measurement standards, quality control data, test results or conclusions; nor will I intentionally alter or omit dates, dollar values or other business related information in order to achieve desired financial results. 1 shall not compare or disclose results for any Proficiency Testing (PT) sample, or other similar QA or QC requirements, with any employee of any other laboratory, including any other TestAmerica laboratory, prior to the required submission date of the results to the person, organization, or entity supplying the PT sample. I shalt immediately inform my supervisor or other member of management regarding any intentional or unintentional reporting of my own inauthentic data. Such report shall be given both orally and in writing to the supervisor or other member of management contacted and to the local Quality Assurance Officer/Manager. The Quality Assurance Officer/Manager will initial and date the information and return a copy to me; i shall not condone any accidental or intentional reporting of inauthentic data by other employees and will immediately report its occurrence. if I have actual knowledge of such acts committed by any other employees, and 1 do not report such information to designated members of Management, it shall be considered as serious as if 1 personally committed the offense. Accordingly, in that event, I understand that f may be subject to immediate termination of employment. l understand that if any supervisor, manager, or representative of TestAmerica management instructs, requests, or directs me to perform any of the aforementioned improper laboratory practices or illegal or unethical business activities, or if 1 am in doubt or uncertain as to whether or not such laboratory practices or business activities are proper, I will not comply. In fact, I must report such event to all appropriate members of Management including, but not limited to, the Lab Director, all supervisors and managers with direct line reporting relationship between me and the Lab Director, and the local Quality Assurance representative, excluding such individuals who participated in such perceived improper instruction, request, or directive. In addition, I may contact Corporate Quality Assurance /Ethics Compliance Officer(s) for assistance. Page 1 of 2 Form No. CA -L -WI -009 TestAmer'ica THE LEADER IN ENVIRONMENTAL. TESTING 6 1 understand thecritical importance of accurately reporting data, measurements, and results, whether initially requested by a client, or retained by TestAmerica and submitted to a client at a later date, or retained by TestAmerica for subsequent internal use; F 1 will not share the pricing or cost data of Vendors or Suppliers with anyone outside of the TestAmerica family of companies. • 1 shall not accept gifts of a value that would adversely influence judgment. Y 1 shall avoid conflicts of interest and report any potential conflicts to the management (e.g., employment or consulting with competitors, clients, or vendors); ® I shall not participate in unfair competition practices (e.g., slandering competitors, collusion with other labs to restrict others from bidding on projects); • 1 shall not misrepresent certifications and status of certifications to clients or regulators; • 1 shall not intentionally discharge wastes illegally down the drain or onto the ground, f 1 shall not take any action, personally, or on behalf of the Company, which violates any applicable law, regulation, or internal policy, or which causes the Company to incur financial risk or loss or causes the Company to report incorrect financial information. • 1 understand that any attempt by management or an employee to circumvent these policies will be subject to disciplinary action. As a TestAmerica employee, I understand that / have the responsibility to conduct myself with integrity in accordance with the ethical standards described in the Ethics Policy. I will also report any information relating to possible kickbacks or violations of the Procurement Integrity Act, or other questionable conduct in the course of sales or purchasing activities. I will not knowingly participate in any such activity and will report any actual or suspected violation of this policy to management. 1 understand that all of my dealings as an employee must be in compliance with applicable Federal and State laws, including safety regulations, environmental regulations, accounting rules, and employment laws, such as the Drug Free Workplace Act and anti -discrimination and harassment legislation. I understand that if my job includes supervisory responsibilities, 1 shall not instruct, request, or direct any subordinate to perform any laboratory practice which is unethical or improper. Also, I shall not discourage, intimidate, or inhibit an employee who may choose to appropriately appeal my supervisory instruction, request, or directive which the employee perceives to be improper, nor retaliate against those who do. The Ethics Policy has been explained to me by my supervisor or at a training session, and I have had the opportunity to ask questions if I did not understand any part of it. I understand that any violation of this policy subjects me to disciplinary action, which can include termination. In addition, I understand that any violation of this policy which relates to work under a government contract or subcontract could also subject me to the potential for prosecution under federal law. Employee Printed Name ©ate EMPLOYEE SIGNATURE Supervisor/Trainer: Date Date Page 2 of 2 Form No. CA -L -W1-009 The City Council of San Juan Capistrano will meet at 6:30 p.m. on Tuesday, September 15, 2009 in the City Council Chamber in City Hall, to consider: "Consideration of Personal Services Agreement for Comprehensive Water Quality Testing (Test America)" — Item No. D8. If you have specific thoughts or concerns regarding this item, you are encouraged to participate in this decision making process. You can communicate with the City Council through correspondence addressed to the Council and/or by attending the meeting and speaking to the Council during the public meeting. Correspondence related to this item must be received at the City Clerk's office by 5:00 p.m. on Monday, September 14, 2009 to allow time for the Council to consider its content. If you would like to speak at the meeting, please complete a yellow "Request to Speak" form found inside the entrance to the Council Chamber. This form is turned in at the staff table, just in front of the Council dais. You will be called to speak by the Mayor when the item is considered. You have received this notice at the request of the City staff member Joe Mankawich, Associate Engineer. You may contact that staff member at (949) 487-4313 with any questions. The agenda, including agenda reports, is available to you on our web site: www.sanivancapistrano.org. If you would like to subscribe to receive a notice when agendas are posted to the web site, please make that request by sending an e-mail to: cityclerk@sanjuancapistrano.org. Maria Morris Acting City Clerk cc: Edward Babcock & Sons; Test America; Clinical Labs; Truesdail; Del Mar Analytical Inc an Aian ("ap &mano" r 'S 1P6 the pdvl fh SIERRA ANALYTICAL LABS Fax=949-348-9115 Sep 15 2009 14:55 P.02 32AGO PASEO ikUE ANTO , % Ia;EMOV tS OF THE cvey COVNGPL SAX JUANPi9YRANO. CA 9267'5 �A ! � � &A AUANAM (R+9) 4a3-1171 tl�v�1a (%49) 3-10&3 VAX � 1AU67�fR� Ow"11 Fi ` I�Gi THOLUS W. HA ss 4n�°sarr��uaxr�rtrJ�lsd�rrr�rr.rxP 177& cW(mw DR. LONDRER NOTIFICATION or MEETING or POTENTIAL INTEREST OF THE SAN JUAN CAPISTRANO CITY COUNCIL. The City Council of San Juan Capistrano will meet at 6:303 p.rn_ on Tuesday, September 15, 20019 in the City-Gouncil Chamber .in City. Hall, to consider: "Consideration of Personal Services Agreement for Comprehensive plater Quality Testing (Test America)" — Item No. DO. If you have specific thoughts or concerns regarding this item, you are encouraged to participate in this decision making process. You can communicate with the City Council through correspondence addressed to the Council and/or by attending the meeting and speaking to the Council during the public meeting. Correspondence related to this item must be received at the City Clerk's office by 5:00 p.m. on Monday, September 14, 20019'to allow time for the Council to consider its content. If you would like to spew at the meeting, please complete a yellow "Request to Speak" f(1rm fn1,►iei in,clr o=� ¢Fan entre nn® 4r% f`t4 ('n, �nwi !"`hor.. $.or -r" ,i- f..r - ;- ...L #i... -4-. ! SIERRA ANALYTICAL LABS Fax:949-348-9115 Sep 15 2009 1455 P.03 SIERRA ANA LYT$CAL June 22. 2009 Mr. Joe Tait, Acting Utilities Director/City Manager City of San Juan Capistrano 32400 Paseo Adelanto San Juan Capistrano, CA 92675 Mr. Tait, Sierra Analytical Labs, Inc. has appreciated the opportunity to work with the City of San Juan Capistrano over the last nineteen (19) years. Initially, the relationship started in 1991 when I was the Laboratory Director for MacDonald Stephens Laboratories, and the same relationship continued with Sierra Analytical Labs, Inc. The laboratory has always maintained the same location with nearly 60% of the original staff from 1991 still working for Sierra today. our relationship with the City has always been positive with your staff, including Glen Garret, Jeff Romero, Eric Bauman and stay 'Vaughn. back in the early years when it was Capistrano Valley Water. Sierra has always provided the service and met the needs of the Water District, We have been interactive with your staff over the years, handled customer complaints, calculated chlorine dosages for your staff to treat the reservoirs and perfotyned sampling when needed. Sierra was involved in all the testing when the new Groundwater Plant was being constructed and brought on Linc by working with ARB and Eco (Southwest Watcr), so our relationship was well established with the City. I must admit, it's a disappointment that the long term relationship and loyalty will cease, but with the addition of new personnel to the Utilittcs Department. not including yourself, within the lust year or so, it was to be expected, especially when there is a noticeable uneasiness between your awn staff with these changes. Based on ernetls and phone conversations between Chris Forsyth of Sierra and West Curry of the City concerning the bid Sierra presented to the City and our final rating established by West Curry, he has stated that he is in ncgot;ations with another lab. Whether we feel the evaluation was done in fairness or not is only to speculate with several questions unanswered. Sierra has worked with the City of San Juan Capistrano for 19 years without a fogmal contract, thus with the decision made by West Curry, Sierra Analytical has decided to terminate our services for the City of San Juan Capistrano Utilities Department effective July 31, 2009. 26052 MERIT CIRCLE Sus E 106, LAGUNA Hiu s, CALIVORNIA 92653 TELEPHONE' (949) 348^9389 FAX. (948) 348-9115 E-MA11- SIEFRRALASSUSMARALABB.NEY SIERRA ANALYTICAL LABS Fax:949-348-9115 Sep 15 2009 14.56 P.04 In closing, I want to thank the City again for all the years we had the opportunity to be of service to you, and hopcfully the futurc may bring that relationship back, If you have any questions or would like to contact me, please call the lab at 949-348- 9389 or my cell 949-677-1151. Thank you again. Sincerely, Richard Forsyth Laboratory Director cc. Mr. Dari Merkle, Chairman, Utilities Commission Mr. Roy Miller, Vice Chairman, Utilities Commission Ms. Cindy Russell, Assistant City Manager SIERRA ANALYTICAL LABS Fax:949-348-9115 Sep 15 2009 14:55 P.01 RECEIVED A SIERRA ANA J.YT ICA L FA. X.TRANSMITTAL 200q SEP SAN Juk"ti, 26052 Merit Circle - Suite 105 - Lv= Hills, CA 92653 - TEL:(949) 348-9389 a FAX(949) 348-91iss h"&mo Company: C/-7/ ac- � 1,7v -6a Fax Number:, L941 Y,93 - From: Date: 57-42Y,�- Time: 2 .-,?p Number of Pages: (Including this page) 4~ If you have any questions., please contact us. -11\/MNTS: N iii!�Zla '3111111111111 W.", M Today's Date: September 2, 2009 y Y er ,rk c. CONTRACT T NSMITTAL CIP No. (if any): Project Manager's Last Name: Mankawich Phone Extension: 431 !J Council-drtCRA Meeting Date if applicable): k s APPROIIINC3 AUTHORITY: (Check One) 0. Mayor El CRA Chair City Manager Provide (1) executed original contract for each signing party, including the City. If the agreement is to be recorded — only (1) original will be recorded with certified copies going to other parties. Please provide the mailing address of any party to receive an agreement — unless the mailing address is included within the body of the agreement: Names I Street City St zip TestAmerica OTHER INSTRUCTIONS: Form Date: 01-2004 D-7 32400 PASEO AfJL ANTO MEMBERS OF THE CITY COUNCIL SAN JUAN CAPISTRANO, CA 92675 (949) 493-1179 �NCNN�aNN eN LAURAFREE E (949) 493.1053 FAX • I�SNtN ��5 THOMAS W. HRIBAR www.sai#uancapislrano. org 1776 MARK NIELSEN QR, LONORES USO TRANSMITTAL [ L�►J7 Test America Laboratories, Inc Attn: Legal and Contracts Director 4101 Shuffel Street NW No. Canton, OH 47720 DATE: December 21, 2009 FROM: Christy Jakl, Administrative Specialist, City Clerk's Office (949) 443-6310 RE: Personal Services Agreement — Water Quality Testing Laboratory Services Thank you for providing documentation confirming compliance with the terms of the agreement related to insurance. Please keep in mind this documentation must remain current with our office during the term of this agreement. If you have questions related. to insurance and E -verify requirements, please call me at (949) 443-6310. If you have questions concerning the agreement, please contact West Curry, Assistant Utilities Director at (949) 487-4307. An original agreement is enclosed for your records. Cc: West Curry, Assistant Utilities Director San Juan Capistrano: Preserving the Past to Enhance the Future 9D