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18-0619_GOLDEN TOUCH CLEANING, INC._E14_Agenda ReportTO: FROM: City of San Juan Capistrano Agenda Report Honorable Mayor and Members of the City Council ~jamin Siegel, City Manager SUBMITTED BY: Steve May, Public Works and Utilities Director ,LIUL PREPARED BY: Tom Toman, Assistant Public Works Directo~ DATE : June 19, 2018 6/19/2018 E14 SUBJECT: Approval of Amendment No. 2 to the Personal Services Agreement for Custodial Services for City Facilities (Golden Touch Cleaning Inc.) RECOMMENDATION: Approve and authorize the City Manager to execute Amendment No. 2 to the Personal Service Agreement with Golden Touch Cleaning Inc. to provide custodial services for City facilities for a one-year period commencing on August 1, 2018, and ending July 31, 2019, for a total amount not-to-exceed $94,000. DISCUSSION I ANALYSIS: Golden Touch Cleaning Inc . (GTC) has provided custodial services for City facilities since July 15, 2014 . The initial three-year term of the Personal Services Agreement (PSA) with GTC expi red on July 31 , 2017 , (Attachment 1) and Amendment No .1 to the PSA (Attachment 2) expires on July 31 , 2018. The initial PSA allows for three, one-year extensions. Based on satisfactory performance over the past four years, staff recommends that the City Council approve and authorize the City Manager to execute Amendment No. 2 to the PSA with GTC (Attachment 3) to provide custodial services for City facilities for an additional one-year period commencing on August 1, 2018, and ending July 31 , 2019 , for a total amount not-to-exceed $94,000. City Council Agenda Report June 19, 2018 Page 2 of 2 FISCAL IMPACT: Amendment No. 2 to the PSA with GTC reflects no increase in costs over the existing contract amount, which is shown on Exhibit A of Attachment 3. The proposed not-to- exceed amount of $94,000 includes a five percent contingency. Funding for these services is included in the proposed budget for Fiscal Years 2018/19-2019/20. ENVIRONMENTAL IMPACT: The proposed action of awarding a contract for custodial services is not subject to California Environmental Protection Act (CEQA) pursuant to Section 15060(c)(3) of CEQA Guidelines because the action is not a project as defined in Section 15378 of the CEQA Guidelines, and the action has no potential for resulting in physical change to the environment, directly or indirectly. PRIOR CITY COUNCIL REVIEW: • On July 15, 2014, the City Council approved the Personal Services Agreement with Goodmen Cleaning Services, now Golden Touch Cleaning Inc., to provide custodial services for City facilities for a three-year term in the total amount of $234,832. • On June 20, 2017, the City Council approved and authorized the City Manager to execute an amendment to the Personal Service Agreement with Golden Touch Cleaning Inc. to provide custodial services for City facilities for a one-year period commencing on August 1, 2017, and ending July 31, 2018, for a total amount not-to- exceed $89,184. COMMISSION I BOARD REVIEW AND RECOMMENDATIONS : This item does not require commission review. NOTIFICATION: Golden Touch Cleaning Inc. ATTACHMENTS: Attachment 1: July 15, 2014, PSA with GTC Attachment 2: Amendment No.1 to PSA with GTC Attachment 3: Proposed Amendment No. 2 to PSA with GTC PERSONAL SERVICES AGREEMENT \ -t ·h THIS AGREEMENT is made, entered into, and shall become effective this _2_ day ofJlJ l"! , 2014, by and between the City of San Juan Capistrano (hereinafter referred to as the "Ci y") and GCS, Inc., Goodmen Cleaning Services (hereinafter referred to as the "Contractor"). RECITALS : WHEREAS, City desires to retain the services of Contractor regarding the City's proposal to provide custodial maintenance services for City facilities; and, WHEREAS, Contractor is qualified by virtue of experience, training, education and expertise to accomplish such services. NOW, THEREFORE, City and Contractor mutually agree as follows : Section 1. Scope of Work. The scope of work to be performed by the Contractor shall consist of those tasks as set forth in Exhibit "A," attached and incorporated herein by reference. To the extent that there are any conflicts between the provisions described in Exhibit "A" and those provisions contained within this Agreement, the provisions in this Agreement shall control. Section 2. Term. This Agreement shall commence on the August 1, 2014. This Agreement shall be for a three (3) year period of time with three (3) one-year extensions . Agreement extensions shall be based on staff review of the Contractor's performance. Optional renewals may be subject to an adjustment tied to an All Urban Consumers Price Index (CPI) adjustment as determined and approved by the City. This Agreement shall terminate on July 31, 2020. Section 3. Compensation. 3.1 Amount. Total compensation for the services hereunder shall not exceed the total amount available in the City's adopted fiscal year operating budget for custodial services, payable at the rates set forth in "Exhibit B", attached and incorporated herein by reference. 3.2 Method of Payment. Subject to Section 3.1, Contractor shall submit monthly invoices based on total services which have been satisfactorily completed for such monthly period. The City 1 ATTACHMENT 1, PAGE 1 OF 7 will pay monthly progress payments based on approved invoices in accordance with this Section. 3.3 Records of Expenses . Contractor shall keep complete and accurate records of all costs and expenses incidental to services covered by this Agreement. These records will be made available at reasonable times to the City. Invoices shall be addressed as provided for in Section 16 below. Section 4. Independent Contractor. It is agreed that Contractor shall act and be an independent contractor and not ~n agent or employee of the City, and shall obtain no rights to any benefits which accrue to Agency's employees. Section 5. Limitations Upon Subcontracting and Assignment. The experience, knowledge, capability and reputation of Contractor, its principals and employees were a substantial inducement for the City to enter into this Agreement. Contractor shall not contract with any other entity to perform the services required without written approval of the City. This Agreement may not be assigned, voluntarily or by operation of law, without the prior written approval of the City. If Contractor is permitted to subcontract any part of this Agreement by City, Contractor shall be responsible to the City for the acts and omissions of its subcontractor as it is for persons directly employed. Nothing contained in this Agreement shall create any contractual relationships between any subcontractor and City. All persons engaged in the work will be considered employees of Contractor. City will deal directly with and will make all payments to Contractor. Section 6. Changes to Scope of Work. For extra work not part of this Agreement, a written authorization from City is required prior to Contractor undertaking any extra work. In the event of a change in the Scope of Work provided for in the contract documents as requested by the City, the Parties hereto shall execute an addendum to this Agreement setting forth with particularity all terms of the new agreement, including but not limited to any additional Contractor fees. Section 7. Familiarity with Work and/or Construction Site. By executing this Agreement, Contractor warrants that: (1) it has investigated the work to be performed; (2) if applicable, it has investigated the work site(s), and is aware of all conditions there; and (3) it understands the facilities, difficulties and restrictions of the work to be performed under this Agreement. Should Contractor discover any latent or unknown conditions materially differing from those inherent in the work or as represented by City, it shall immediately inform the City of this and shall not proceed with further work 2 ATTACHMENT 1, PAGE 2 OF 7 under this Agreement until written instructions are received from the City . Section 8. Time of Essence . Time is of the essence in the performance of this Agreement. Section 9. Compliance with Law . Contractor shall comply with all applicable laws, ordinances, codes and regulations of federal, state and local government. Section 10. Conflicts of Interest. Contractor covenants that it presently has no interest and shall not acquire any interest, direct or indirect, which would conflict in any manner or degree with the performance of the services contemplated by this Agreement. No person having such interest shall be employed by or associated with Contractor. Section 11. Copies of Work Product. At the completion of the work, Contractor shall have delivered to City at least one (1) copy of any final reports and/or notes or drawings containing Contractor's findings, conclusions, and recommendations with any supporting documentation. All reports submitted to the City shall be in reproducible format, or in the format otherwise approved by the City in writing. Section 12. Ownership of Documents . All reports, information, data and exhibits prepared or assembled by Contractor in connection with the performance of its services pursuant to this Agreement are confidential to the extent permitted by law, and Contractor agrees that they shall not be made available to any individual or organization without prior written consent of the City. All such reports, information, data, and exhibits shall be the property of the City and shall be delivered to the City upon demand without additional costs or expense to the City. The City acknowledges such documents are instruments of Contractor's professional services. Section 13. Indemnity . To the fullest extent permitted by law, Contractor agrees to protect, defend, and hold harmless the City and its elective and appointive boards, officers, agents, and employees from any and all claims, liabilities, expenses, or damages of any nature, including attorneys' fees, for injury or death of any person, or damages of any nature, including interference with use of property, arising out of, or in any way connected with the negligence, recklessness and/or intentional wrongful conduct of Contractor, Contractor's agents, officers, employees, subcontractors, or independent contractors hired by 3 ATTACHMENT 1, PAGE 3 OF 7 Contractor in the performance of the Agreement. The only exception to Contractor's responsibility to protect, defend, and hold harmless the City, is due to the negligence, recklessness and/or wrongful conduct of the City, or any of its elective or appointive boards, officers, agents, or employees. This hold harmless agreement shall apply to all liability regardless of whether any insurance policies are applicable. The policy limits do not act as a limitation upon the amount of indemnification to be provided by Contractor. Section 14. Insurance. On or before beginning any of the services or work called for by any term of this Agreement, Contractor, at its own cost and expense, shall carry, maintain for the duration of the agreement, and provide proof thereof that is acceptable to the City, the insurance specified below with insurers and under forms of insurance satisfactory in all respects to the City. Contractor shall not allow any subcontractor to commence work on any subcontract until all insurance required of the Contractor has also been obtained for the subcontractor. Insurance required herein shall be provided by Insurers in good standing with the State of California and having a minimum Best's Guide Rating of A-Class VII or better. 14.1 Comprehensive General Liability. Throughout the term of this Agreement, Contractor shall maintain in full force and effect Comprehensive General Liability coverage in an amount not less than one million dollars per occurrence ($1 ,000,000.00), combined single limit coverage for risks associated with the work contemplated by this agreement. If a Commercial General Liability Insurance form or other form with a general aggregate limit is used, either the general aggregate limit shall apply separately to the work to be performed under this agreement or the general aggregate limit shall be at least twice the required occurrence limit. 14.2 Comprehensive Automobile Liability. Throughout the term of this Agreement, Contractor shall maintain in full force and effect Comprehensive Automobile Liability coverage, including owned, hired and non- owned vehicles in an amount not less than one million dollars per occurrence ($1 ,000,000.00). 14.3 Workers' Compensation . If Contractor intends to employ employees to perform services under this Agreement, Contractor shall obtain and maintain, during the term of this Agreement, Workers' Compensation Employer's Liability Insurance in the statutory amount as required by state law. 4 ATTACHMENT 1, PAGE 4 OF 7 14.4 Proof of Insurance Requirements/Endorsement. Prior to beginning any work under this Agreement, Contractor shall submit the insurance certificates, including the deductible or self-retention amount, and an additional insured endorsement naming City, its officers, employees, agents, and volunteers as additional insured as respects each of the following: Liability arising out of activities performed by or on behalf of Contractor, including the insured's general supervision of Contractor; products and completed operations of Contractor; premises owned, occupied or used by Contractor; or automobiles owned, leased, hired, or borrowed by Contractor. The coverage shall contain no special limitations on the scope of protection afforded City, its officers, employees, agents, or volunteers . 14.5 Not applicable. 14.6 Notice of Cancellation/Termination of Insurance . The above policy/policies shall not terminate, nor shall they be cancelled, nor the coverages reduced, until after thirty (30) days' written notice is given to City, except that ten (1 0) days' notice shall be given if there is a cancellation due to failure to pay a premium. 14.7 Terms of Compensation . Contractor shall not receive any compensation until all insurance provisions have been satisfied . 14.8 Notice to Proceed . Contractor shall not proceed with any work under this Agreement until the City has issued a written "Notice to Proceed" verifying that Contractor has complied with all insurance requirements of this Agreement. Section 15. Termination. City shall have the right to terminate this Agreement without cause by giving thirty (30) days' advance written notice of termination to Contractor. In addition, this Agreement may be terminated by any party for cause by providing ten (1 0) days' notice to the other party of a material breach of contract. If the other party does not cure the breach of contract, then the agreement may be terminated subsequent to the ten (1 0) day cure period. Section 16. Notice . All notices shall be personally delivered or mailed to the below listed addresses, or 5 ATTACHMENT 1, PAGE 5 OF 7 to such other addresses as may be designated by written notice. These addresses shall be used for delivery of service of process: To City: To Contractor: City of San Juan Capistrano 32400 Paseo Adelanto San Juan Capistrano, CA 92675 Attn: Keith VanDer Maaten GCS, Inc., Goodmen Cleaning Services 14252 Culver Drive, Suite A Irvine, CA 92604 Attn: Luis Mejia Section 17. Attorneys' Fees. If any action at law or in equity is necessary to enforce or interpret the terms of this Agreement, the prevailing party shall be entitled to reasonable attorneys' fees, costs and necessary disbursements in addition to any other relief to which he may be entitled. Section 18. Dispute Resolution . In the event of a dispute arising between the parties regarding performance or interpretation of this Agreement, the dispute shall be resolved by binding arbitration under the auspices of the Judicial Arbitration and Mediation Service ("JAMS"). Section 19. Entire Agreement. This Agreement constitutes the entire understanding and agreement between the parties and supersedes all previous negotiations between them pertaining to the subject matter thereof. Section 20. Counterparts and Facsimile signatures . This Agreement may be executed by the Parties in counterparts, which counterparts shall be construed together and have the same effect as if all the Parties had executed the same instrument. Counterpart signatures may be transmitted by facsimile, email, or other electronic means and have the same force and effect as if they were original signatures. [SIGNATURE PAGE FOLLOWS] 6 ATTACHMENT 1, PAGE 6 OF 7 IN WITNESS WHEREOF, the parties hereto have executed this Agreement. "---" APPROVED AS TO FORM : LAN ~ HaflS\Iirfti9fen, City Attorney CITY OF SAN JUAN CAPISTRANO 7. . 7 ATTACHMENT 1, PAGE 7 OF 7 ATTACHMENT 1 REQUEST FOR PROPOSAL Custodial Maintenance-City Facilities Proposal Statement of Experience List of Equipment Statement of Transition Plan List of Subcontractors Proposal Price Summary Proposal Bid Sheets By Facility EXHIBIT A, PAGE 1 OF 14 PROPOSAL CUSTODIAL MAINTENANCE-CITY FACILITIES From: GCS, Inc Goodmen Cleaning Service · CONTRACTOR To the Honorable City Council City of San Juan Capistrano Gentlemen : The undersigned, as proposer, declares that they have carefully examined the location of the proposed work as described, examined the Specifications and General Provisions, read the Instructions to Proposers, and is familiar with all proposal requirements, and hereby proposes and agrees, if the proposal is accepted, to complete said contract in accordance with the Contract Documents for the following: Said amounts are to include and cover all taxes, fees, surcharges, overhead and expenses for performing of all the labor requisite or proper and the providing of all necessary machinery, tools, apparatus, materials and other means of maintenance; also, the performance and completion of all the work in the manner set forth, described and shown in the Specifications for the work. All prices quoted shall include removal and disposal of all material, such as, but not limited to, sludge, grease, water, mud, roots, trash, etc., from the project sites. Unit pricing amounts shall remain in place for the three (3) year term of the agreement. It is anticipated that the chosen Proposer shall commence work on August 1, 2014. (If an individual, so state. If a firm or co-partnership, state the firm name and give the names of all individual co-partners composing the firm: President, Secretary, Treasurer, and Manager thereof.) ·I Date os /21/2014 - SIGN ~-OFGON:&A c T oR Name: Luis Mejia 2 Title: Vice-President Company : GCS, Inc. Goodmen Cleaning service Business Address: ·1 4 2 52 culver dr. Ste A. Irvine, CA 92604 E-mail: gcsclean@sbcglobal. net EXHIBIT A, PAGE 2 OF 14 PROPOSAL-CUSTODIAL MAINTENANCE-CITY FACILITIES FROM: GCS, Inc. Goodmen Cleaning Service CONTRACTOR The undersigned, as contractor, declares that they have carefully examined the location of the proposed work as described, examined the Specifications therefore, read the Proposal Instructions, and is familiar with all proposal requirements, and hereby proposes and agrees, if the proposal is accepted, to complete the said maintenance in accordance with the Contract Documents , for the unit price or lump sum as follows: Work to include, but not limited to, services listed above in or on City owned properties (i.e. City Facilities). Said amount shall include and cover all taxes, fees, surcharges, overhead and sub-contract expenses, the furnishing of all materials, the performing of all the labor required, and the providing of all necessary machinery, tools, apparatus, and other means of Custodial Maintenance for City Facilities. This is a valid and binding proposal to do all work herein proposed for ice s set forth above. Date o 5 I 21 I 2 o 1 4 SIG NA Name: Luis Mejia TWe: Vice-President Compan y :GCS , I nc. Goodmen Cleani~ ser vl.ce Business Address :14252 Culver Dr. Ste. A. Irvine, CA 92604 Further, the undersigned proposer certifies that they have thoroughly . checked the figures set forth in this proposal, that they are correct to the best of their knowledge and that they constitute their proposal for the work called Date o 5 I 21 I 2 o 1 4 3 T OR Title: Vice-President Company:GCS, Inc Goodmen Cleaning Serv1.ce BusinessAddress :14252 culver or. Ste A. Irvine, CA 92604 EXHIBIT A, PAGE 3 OF 14 STATEMENT OF EXPERIENCE -- THIS PAGE TO BE COMPLETED BY PROPOSER AND SUBMITIED TO CITY AS PART OF QUOTATION. Luis M~jia (Vice-President) PROPOSER'S NAME GCS, Inc. Goodmen Cleaning Service COMPANY NAME 14252 Culver Dr. Ste A Irvine, CA 92604 BUSINESS ADDRESS (949) 474-3312 BUSINESS TELEPHONE NUMBER gcsclean@sbcglobal.net BUSINESS E-MAIL ADDRESS List contracts of a similar type,either currently hel.d or held within the past ten (1 0) years. PERIOD OF CONTRACT PUBLIC (FROM/TO) AGENCY/COMPANY PLEASE SEE ATTAC HMENT Date osL21L2014 CONTACT NAME AND PHONE CONTRACT CONTRACT NUMBER TYPE AMOUNT 4 I I ~LA Sll:iN~R_E QF -~~RACTOR Name: L u ~s Me J ~a Title: Vice-President Company:GCS, Inc.GoodmenCleaning Serv~ce Business Address: 1 4 252 culver Dr. Ste A. Irvine, CA 92604 EXHIBIT A, PAGE 4 OF 14 REFERENCES 1. Firm: City of Whittie•· Address: 13230 Penn St. Whittier, CA 90602 Contact: Bryan Petroff Telephone: (562) 464-3412 Project: Janitorial Service, Floor & Carpet care, and Window Cleaning Service Contract Amount: $232,101.00 Start/End Date: 07 /2004-current 2. Firm: City of San Fernando Address: 117 N Macneil St, San Fernando, CA 91340 Contact: Nazri Hasbun Telephone: (818) 898-1222 Project: Janitorial Service, Floor & Carpet care, and Window Cleaning Service Contract Amount: $197 ,350.00 Start/End Date: 09/2009-current 3. Firm: City of Rosemead Address: 7933 Emerson Place, Rosemead, CA 91770 Contact: John Scott Telephone: (626) 569-2260 Project: Janitorial Service , Floor & Carpet care, and Window Cleaning Service Contract Amount: $84,720.00 Start/End Date: 11/2009-current 4. Firm: City of Bell Address: 6330 Pine Avenue, Bell , CA 90201 Contact: Connie Hurtado Telephone: (323) 773-1596 Project: Janitorial Service, Floor & Carpet care, and Window Cleaning Service Contract Amount: $90,000.00 Start/End Date: 10/2013-current 5. Firm: City of San Clemente Address: 390 Ave Pica Bldg N., San Clemente CA 92672 Contact: Jim Waters Telephone: (949) 361-8342 Project: Janitorial Service, Floor & Carpet care, and Window Cleaning Service Contract Amount: $117,600.00 Start/End Date: 12/2004-current 6. Firm: City of Mi sion Viejo Address: 200 Civic Center, Mission Viejo, CA 92691 Contact: Daniel Hernandez Telephone: (949) 795-2498 Project: Janitorial Service, Floor & Carpet care, and Window Cleaning Service Contract Amount: $185,736.00 Start/End Date: 07/2003-06/2011 14252 Culver Drive • Suite A • Irvine, CA 92604-03~XHIBIT A, PAGE 5 OF 14 Tel (949) 474-3312 • Fax (949) 474-3317 • E-mail: gcsclean@sbcglobal.net LIST OF EQUIPMENT THIS PAGE TO BE COMPLETED BY PROPOSER AND SUBMITTED TO CITY AS PART OF QUOTATION. , Luis Mejia (Vice-President) GCS, Inc. Goodmen Cleaning Service PROPOSER'S NAME COMPANY NAME 14252 Culver Dr. Ste A. BUSINESS ADDRESS (949) 474-3312 BUSINESS TELEPHONE NUMBER g csclean @sbc g lobal.ne t BUSINESS E-MAIL ADDRESS List equipment owned by the quoting firm or sub-contractors that is available for use on this contract. Provide type, make and model year. Use additional sheets if necessary. PLEASE SEE ATTACHMENT Date o 5 I 21 I 2 o 1 4 Name: luis Mejia Title Vice-President 5 EXHIBIT A, PAGE 6 OF 14 !lli: 47 41 59 55 24 12 12 2 17 20 47 107 71 44 51 2 LIST OF EQUIPMENT List of equipment owned by GCS, Inc. that is available for use on this project. Type/Make Model Year Condition Sanitary commercial upright vacuum #130020 SC886 2010 Excellent Super coach vacuum 10gt #13410 2010 Excellent Husky containers 44 gal #444GY 2010 Excellent Rubbermaid 35 qt. wringer/bucket combo #301120 2010 Excellent Wet floor signs #410040 English/Spanish 2005 Excellent Betco floor/deck scrubber #850 11-00 2008 Excellent Continental j ani to rial cart/bag #46114 2008 Excellent Tennant hot water carpet extractor #1140 2008 Excellent Tennant 3500 wet/dry vacuum #1180 2008 Excellent Sanitary nightly mite (detail vacuum) #130140 2006 Excellent Unger window squeegee cleaning system #144726 2008 Excellent Plastic mop handles (Rubbermaid) #310330 2010 Excellent Toilet bowl bruisers (Continental) #3633-00 2008 Excellent Lamb wool duster (CleanSource) #120605 2010 Excellent Large angle brooms (CleanSource) #437100 2010 Excellent Pressure washer Honda GX390 13.0 HP w/ Diesel heater 2010 Excellent 14252 Culver Drive • Suite A • Irvine, CA 92604H:JXMIBIT A, PAGE 7 OF 14 Tel (949) 474-3312 • Fax (949) 474-3317 • E-mail: gcsclean@sbcglobal.net STATEMENT OF TRANSITION PLAN THIS PAGE TO BE COMPLETED BY PROPOSER AND SUBMITTED TO CITY AS PART OF QUOTATION. Luis Mejia (Vice-President) GCS, Inc., Goodmen Cl ~aning Service PROPOSER'S NAME COMPANY NAME 14252 Culver Dr. Ste. A. Irvine, CA 92604 . BUSINESS ADDRESS (949) 474-3312 BUSINESS TELEPHONE NUMBER qcsc l ean@ s bcg l obal.net BUSINESS E-MAIL ADDRESS Contractor shall describe in full their plan for the transition from the existing force and how they intend to operate that transition in a smooth, workmanlike manner. Attach more pages as necessary. -Under the California Displaced Janitor Opportunity Act, we must offer employment to the current janitors, if you agree. -We -can also .train our current employees to prov ide service at your facilitie s. (Please see attachments) .we will provide monthly ~oa~endars to make sure work is com p leted as requ ired pe r the contract. (Please see attachment) Date o 5 I 21 I 2 o 1 4 6 Name Luis Mej i a -Title Vice-President EXHIBIT A, PAGE 8 OF 14 APPROACH WITH SUPERVISION & TRAINING • GCS, INC. HAS PROVIDED OVER 22 YEARS OF CUSTODIAL SERVICES TO LOCAL CITY AND COUNTY FACILITIES INCLUDING PARKS WITH 100% CUSTOMER SATISFACTION. THIS IS OUR ULTIMATE GOAL THAT IS ACHIVED WITH NIGHTLY, WEEKLY, AND MONTHLY SUPERVISON. • THE ASSIGNED SUPERVISOR WILL INSPECT THE CITY FACILITIES NIGHTLY OR WEEKLY TO INSTRUCT JANITORIAL STAFF ON CLEANING DUTIES AND CLEANING IMPROVEMENTS NEEDED FOR CLIENT CONCERNS OR REQUESTS. THE ON-SITE SUPERVISOR WILL ALSO INSTRUCT THE JANITORIAL STAFF ON PROPER METHOD OF USING CLENAING CHEMICALS & APPLICATIONS AS WELL AS THE PROPER CLEANING & VACUUMING PROCEDURES & DANGERS OF UNAUTORIZED USE. (ALL JANITORS ARE CERTIFIED & ARE GIVEN VERBAL & WRITTEN TESTS ON PROPER PROCEDURES FOR ALL CLEANING CHEMICAL PRIOR TO WORKING). • THE GENERAL MANAGER, LUIS MEJIA, IS RESPONSIBLE FOR PLANNING, COORDINATING, SCHEDULING OF ALL GCS STAFF FOR CITY FACILITITES. MR. MEJIA ALSO SCHEDULES A WEEKLY WALK-THROUGH INSPECTION OF FACILITITES WITH THE ASSIGED FACILITY CONTACT. HE IS ALSO YOUR POINT OF CONTACT FOR ALL SPECIAL REQUESTS. • GCS PROVIDES ALL CUSTOMERS AT THE 1ST DAY OF EACH MONTH THE OUTLINE WORK SCHEDULED FOR EACH FACILTY SO CLIENTS HAVE A CLEAR UNDERSTADING AS TO WHAT DATE CARPETS, FLOOR CARE, & WINDOW CLEANING JOBS ARE SCHEDULED & COMPLETED. (PLEASE REVIEW ATTACHED SAMPLE SCHEDULE) 14252 Culver Drive • Suite A • Irvine, CA 92604-03tt;XHIBIT A, PAGE 9 OF 14 Tel (949) 474-3312 • Fax (949) 474-3317 • E-mail: gcsclean@sbcglobal.net fiRING & TRAINING All GCS, Inc., employees are trained with the proper procedures in cleaning solutions and applications for cleaning along with the job training for cleaning equipment usage and safety needed for daily use. GCS, Inc. requires MSDS information to be kept at all job sites. all employees are familiar with the usage of chemicals in care of an emergency. GCS keeps injury and illness prevention booklet at the main office in Irvine per CAL OSHA requirements. as of 4/30/14, GCS, Inc. has an exce1lent 95% on the employee's safety record. 14252 Culver Drive • Suite A • Irvine, CA 926!B~I'OOIT A, PAGE 10 OF 14 Tel (949) 474-3312 • Fax (949) 474-3317 • E-mail: gcsclean@sbcglobal.net 0 - ) ~ ~ ~ 1 J ) ~ r ~ ) ~ ~ 0 ' ~ ('\] ~ l ~ ~ ., ) ~ ) o() '¢ F-< 0 0 -....... ~ ~ 0 Q z t:"'i r-f3 - C'l - !3' 0 Q z l3 F-<' ~ ~0 ~~ -u· ..... """ C'-1 0\ - ~ 0 0 ti o(:j F-< j:il p.. ~ 00 u - -<r") 0 «") 0\ C'-1 00 C'-1 r-- N 'D N 4 LIST OF SUBCONTRACTORSNENDORS THIS PAGE · TO BE COMPLETED BY PROPOSER AND SUBMITTED TO . CITY AS PART OF QUOTATION. I.uis Mejia (Vice-President) Gc·s, Inc., Goodm~IJ cleaning Service PROPOSER'S NAME COMPANY NAME 14252 Culver. Dr Ste. A Irvine, CA 92604 BUSINESS ADDRESS (949) 474-3312 BUSINESS TELEPHONE NUMBER gcsclean@sbcglobal.net BUSINESS E-MAIL ADDRESS Name Address Phone Type of Work N/A Name Luis Mej ia Title Vice President 7 EXHIBIT A, PAGE 12 OF 14 PROPOSAL PRICE SUMMARY PROPOSAL-CUSTODIAL MAINTENANCE -CITY FACILITIES FROM: GCS, Inc. Goodmen Cleaning Service CONTRACTOR. YEAR ·COST AUGUST 1, 2014 TO JULY 31,2015 $ 75 ,408.00 AUGUST 1, 2015 TO JULY 31,2016 $ 78,000.00 AUGUST 1, 2016 TO JULY 31,2017 $ 83,424.00 THREE-YEAR CONTRACT TOTAL $2 36,832.00 Twn Hundred Thirty S i x Thousand Eight Hundred Th i rty Two Dollars THREE YEAR CONTRACT COST TOTAL IN WRITING EMERGENCY WORK CHOURL Y RATE) Classification/Title Custodial/Laborer Supervisor Date o 5 I 21 [2 o 1 4 8 Hourly_ Rate $14.00 1 $.1 5. 0 0 ,dlH toLl11_ ~ - SIGNAlURE O F CONTRACTOR Na111e: Luis Mejia .Tille: Vice-President Company:GCS 4 Inc., Goodmen Cleaning Service Business Address: 1 4 2 52 culver or. Ste. A. Irvine, CA 92604 E-mail: gcsclean@sbcglobal. net EXHIBIT A, PAGE 13 OF 14 m >< I OJ -i )> "'U )> G) m ....... ~ 0 , ....... ~ NAME/LOCATION ----Regular Maintenance Area Schedule CITY HALL FACILITIES 1. City Hall Main Bldg. 12.740 S.F. 5 days /week 2. City Hall Trailer A 800 S.F. 5 days /week 3. City Hall Trailer B 690 S.F. 5days /week 4. City Hall Tailer C 1,152S.f. 5 days /week 7. City Yard Maintenance Offices (Public Works and Utilities) 2,000 S.F. 5 days /week 8.. Hot Springs Dance Hall (Police se.....;ces) 2,200 S.F . 7 days /week COMMUNITY CENTER AREA 1. Community Center 14,000 S.F . 7 days/week 2. Gymnasium 12,000 S.F . 7 days/week 3. Boys and Girls Club Lobby 1.000 S.F. 7 days/week 4. Gymnasium Restroom 400 S.F. 7 days/week UTILITY DEPARTMENT AREA! 1. Public Works & Utility Dept Offices 2.500 S.F. 5 days /week 2. Ground Water Reco-.ery Plant -Control Room and Restroom 320 S.F 5 days/week 3. Water Treatment Area (Plant Interior Flooring) 1,500 SF. 2 days/month OTHER FACILITIES l 1. LaCouague -Kindergarten Readiness Program 4,000 S.F. 7 days/week 2. LaSala 2,770 S.F. 3 days/week 3. Nydegger Bldg. 1,500 S.F. 3 days/week 4. Reata Park and E-.ent Center (Ramos House) 1.575 S.F. 5 days/week Total Monthly Cost I Total Yearly Cost ' I TOTAL CONTRACT COST-3 YEAR TOTAL j NOTE: AlTERNATE PRICING ITEM I I !&._§tty;H~!' tr,;ite rii ___ -=-L [~o_s~F -_' I __ s·'(lavsL~ ; .. , SCHEDULED SCHEDULED SCHEDULED NON-SCHEDULED MONTHLY MONTHLY MONTHLY DAILY COST YEAR ONE YEAR TWO YEAR THREE As required $1,096.00 $1,134.00 $1,213.00 $125.00 $80.00 $83.00 $89.00 $25.00 $64.00 $66.00 $71.00 $25.00 $118.00 $122.00 $130.00 $25.00 $214.00 $221.00 $236.00 $30.00 $321 • 00 $332.00 $355.00 $60.00 $1,498.00 $1,550.00 $1,658.00 $110.00 $1,156.00 $1,196.00 $1.280 00 $110 00 $214.00 $221.00 $236.00 $50.00 $107.00 $111.00 $119.00 $25.00 $267.00 $276.00 $295.00 $50.00 $53.00 $55.00 $59.00 $25.00 $59.00 $61.00 $65.00 $50.00 $642.00 $664.00 $710.00 $100.00 $154.00 $159.00 $170.00 $75.00 $91.00 $94.00 $101.00 $50.00 $150.00 $155.00 $165.00 $55.00 ___$,_6_,.2...8_L_Q_O __ _$6 ~ 500.00 ~6l952.00 $75 408.00 $78 000.00 $83,424.00 $236,832.00 I I ·1 !i1 .so oo $175: oo·: .. $26rO. oo· · · -·-·-'$2~·.-oo ~ ' -~ ·' . ~ 9 ATTACHMENT 2 GENERAL CONTRACT PROVISIONS EXHIBIT B, PAGE 1 OF 6 GENERAL PROVISIONS REQUIREMENTS, PERSONNEL, EQUIPMENT, MATERIALS, AND SUPERVISION REQUIREMENTS a) All work performed by the contractor shall be performed between the hours of 6:00p.m. to 7:00a.m., Monday through Sunday, as facility schedules allow, or as approved by the Public Works and Utilities Director or authorized representative. Contractor will be supplied with a monthly use schedule for each facility so that a monthly work schedule may be devised, which will not conflict with facility use . b) Contractor will be required to supply a list of equipment owned and available for work. c) Contractor will be required to provide proposed transition plan between current contract provider and new Contractor. d) Contractor will be required to supply a list of references for similar work performed. · e) Contractor will be required to supply list of sub-contractors, if applicable. f) Contractor may be required to supply additional experience references, if requested by City. g) Contractor shall provide City with required proof of liability insurance, workman's compensation insurance, vehicle insurance, and City Business License as noted in the contract. h) Hourly rates for emergency work shall be for actual time spent on the job site. No travel time will be paid. i) The Proposal will be awarded based on an analysis of Proposal Prices (for normal work rates, not emergency work rates); Statement of Experience, Statement of Equipment, List of Sub-ContractorsNendors and all provisions noted in the Instructions to Proposers and General Provisions and Specifications sections of the Specification Package. The City may award to one or more contractors as required to meet its needs. j) At any time prior to Proposal date, Contractor may inspect City property for further information, if desired. City representatives will be available to answer questions. k) Contractor shall protect any and all private property adjacent to work areas . Any damage to private property resulting directly or indirectly from Contractor's actions shall be the responsibility of the Contractor. EXHIBIT B, PAGE 2 OF 6 I) All employees of Contractor shall wear a uniform or shirt that clearly identifies the company. m) Contractor must be able to provide a list of employee's names, dates worked and hours worked on each date, if requested by the City. n) Contract Termination -If at any time, in the opinion of the Public ·Works and Utilities Director, or authorized representative, the Contractor fails to supply suitable equipment, an adequate working force, or material of proper quality, or shall fail in any respect to prosecute any work with the diligence and force specified and intended in and by the terms of the contract, notice thereof in writing shall be served upon Contractor. Should Contractor neglect or refuse to provide means or satisfactory compliance with the contract, as directed by the Public Works and Utilities Director, or authorized representative, within the time specified in such notice, the City in any such case shall have the power to terminate all or any portion of the contract. PERSONNEL Contractor shall use and furnish a. workforce necessary for the satisfactory performance for the work set forth in this contract for Custodial Maintenance-City Facilities. (a) Contractor's Employees Contractor shall require their employees to present a neat appearance at all times while engaged in the performance of their duties and maintain good bearing and deportment toward the public. Should for any reason an employee be unsatisfactory in the opinion of the Public Works and Utilities Director or authorized representative, the Contractor, when notified in writing, shall cause that employee to be removed and replaced by a satisfactory employee. (b) Employee Attire Contractor shall require each of their employees to adhere to basic standards of working attire. These are to include uniforms, with the Contractor's company name or insignia clearly visible, proper shoes and other gear required by State Safety Regulations, and proper wearing of clothing, which includes that shirts shall be worn at all times, buttoned and tucked in . (c) Typical Tasks Contractor shall supply employees with the skills to perform various semi-skilled duties in connection with custodial maintenance operations a variety of hand and power tools for purposes of maintaining public facilities which includes operating light equipment. 2 EXHIBIT B, PAGE 3 OF 6 (d) Experience · Supervisors/Foremen shall have a minimum of five (5) years of experience in the field of Custodial Maintenance . (e) Licenses Contractor's employees Will be required to possess a valid and current California Driver License, including all insurances, as required by the City . (f) Knowledge and Abilities Contractor's representative shall have a general knowledge of the custodial maintenance industry, including suitable experience in the field to perform the required work in a safe and thoughtful manner as well as follow oral and written communications. EQUIPMENT Contractor shall use and furnish all equipment necessary for the satisfactory performance of the work set forth in this contract. (a) Vehicles Contractor shall display the name of their firm on any/all vehicles used or otherwise by the Contractor's employees. The firm name shall be in letters large enough to be easily legible from a distance of fifty (50) feet during the course of their work. (b) Maintenance All equipment used by the Contractor shall be kept in a neat and clean appearance and maintained in top mechanical condition . All equipment shall be properly adjusted, from an operational safety standpoint. (c) Storage of Equipment The City may provide a reasonable amount of space for storage of the Contractor's equipment that is used in the City. The space may be designated by the Public Works and Utilities Director or an authorized representative. Contractor shall be limited to the space as designated. Contractor shall be responsible for maintaining this area and shall return it to its original condition at the end of the contract. The City shall not be responsible for anything stolen, vandalized or damaged otherwise. 3 . EXHIBIT B, PAGE 4 OF 6 MATERIALS Contractor shall furnish all material, including but not limited to, cleaning equipment, cleaning agents, consumable goods, etc., necessary for the performance of the work set forth in this contract. a . Storage of Materials-The City may provide a reasonable amount of space for storage of the Contractor's materials that are used in the City. The space will be designated by the Public Works and Utilities Director or authorized representative. Contractor shall be limited to the space so designated. Contractor shall be responsible for maintaining this area and shall return it to its original condition at the end of the contract. The City shall not be responsible for anything stolen, vandalized or damaged otherwise. SUPERVISION Contractor is required to provide such adequate superv1s1on as to furnish ongoing supervision of workmanship and adherence to schedules by the employees performing the work under contract. The field supervisor or their representative shall check with the Public Works and Utilities Director or authorized representative weekly as to (1) schedule of work; (2) complaints, and (3) adequacy of performance . The Contractor shall submit such reports as the City may require ensuring compliance with scheduled work . The Contractor's field supervisor shall be onsite while work is in progress. NOTE : Custodial services provided for the Ground Water Recovery Plant Facility/Office will be overseen by the Utility Department. TELEPHONE, ELECTRONIC MAIL, AND EMERGENCY SERVICE CONTACT INFORMATION Contractor is required to provide the City at all times throughout the duration of this contract emergency telephone numbers of at least two (2) qualified persons who can be called for emergency conditions at any time that Contractor's representatives are not immediately available at the job site. An alternate emergency number shall be provided in case no answer is received at the first number . The emergency number shall be used to contact the representative of the Contractor who can take the necessary action required to alleviate an emergency condition which threatens to cause damage to any City property. Contractor shall employ person(s) to answer telephone and e-mail complaints, requests for service, etc . (an answering service will not be considered sufficient for this purpose) during normal City working hours . Normal City working hours are 7:00 A.M. to 5:00 P.M ., Monday through Friday. Contractor is required to provide the City with a 24-hour emergency number for contact outside normal working hours. The response to an emergency call-out by the Contractor 4 EXHIBIT B, PAGE 5 OF 6 shall not be more than two (2) hours and shall be considered part of the normal contract except when delayed by problems caused by vehicle accidents or Acts of God. EMERGENCY MEDICAL FACILITY Contractor is required to provide the City with one (1) copy of an "Emergency Medical Facility Designation and Procedure Sheet" before a contract is awarded. On this sheet, the successful proposer must designate a twenty-four (24) hour emergency medical facility to provide emergency medical treatment/care in the event of injury to any of the Contractor's employees. It will be the responsibility of the Contractor's Supervisor/Foreman to transport or make arrangements for the transportation of any injured employee to and from the designated emergency medical facility or any similar medical facility. 5 EXHIBIT B, PAGE 6 OF 6 ATTACHMENT 3 SPECIAL CONTRACT PROVISIONS EXHIBIT C, PAGE 1 OF 6 ADDITIONAL GENERAL CONTRAC T PROVISIONS Sco pe of Wo rk The work to be done under this contract consists of Custodial Maintenance for City Facilities within the City of San Juan Capistrano. Standards of Performance All other portions of this contract notwithstanding are agreed that the intent of the Personal Services Agreement is to · provide a level of maintenance to provide for the safety and wellbeing of the users as well as a pleasing and desirable appearance at all times. Contractor agrees to maintain all designated areas covered by this agreement at such level. Sta tem e nt of Exp erien ce All applicants are required to submit a statement of experience on projects related to Custodial Maintenance-City Facilities. Coo rd in ation Me eti ng Prior to the commencement of this contract, arrangements will be made for a meeting between the Contractor and the Public Works and Utilities Director or authorized representative. The purpose of this meeting will be to coordinate the activities of the Contractor within the limits of this contract, review scheduling, discuss maintenance methods and clarify inspection procedures. Contract Termination If at any time, in the opinion of the Public Works and Utilities Director or authorized representative, Contractor fails to supply suitable equipment, an adequate working force, or material of proper quality, or shall fail in any respect to perform any work with the diligence and force specified and intended in and by the terms of the contract, notice thereof in writing shall be served upon him. Should the contractor neglect or refuse to provide means for satisfactory compliance with the contract, as directed by the Public Works and Utilities Director, within the time specified in such notice, the City in any such case shall have the power to terminate all or any portion of the contract. Extra Work Contractor shall indicate on the proposal the costs for furnishing all labor and equipment to perform on-call and extra services listed below. All cleaning materials will be monitored by the City. Contractor shall notify the City within 48 hours of having to perform extra work and the cost associated with the extra work. 1. Extra work will not be performed without prior approval by the Public Works and Utilities Director or authorized representative unless a condition exists wherein it appears there is danger of injury to persons or damage to property. 2. Extra work may be required by the Public Works and Utilities Director or authorized representative as a result of acts of God , vandalism, theft, civil disturbances, accidents, or improvements . 1 EXHIBIT C, PAGE 2 OF 6 3. Payment for extra work will be based on actual cost of labor; plus wholesale cost of materials, plus a markup. Extra services other than those listed shall be negotiated on a time and material basis with a "not to exceed" amount. 4 . The Public Works and Utilities Director or authorized representative is authorized to approve extra work up to 25 percent (25%) of the annual cost of the agreement, or reduce the contract amount by up to 25 percent (25%) of the annual cost of this agreement. Flow and Acceptance of Wat e r Surface or other waters may be encountered at various times . Contractor, by submitting a proposal, acknowledges that they have investigated the risks arising from surface or other waters and has prepared their proposal accordingly. It shall be the sole responsibility of the Contractor to protect their work from danger due to any waters encountered. Should any damage occur to the work due to surface or other water, the Contractor shall repair such damage at their expense. NPD E S Regu lat io ns Contractor shall comply with all City regulations regarding NPDES (National Pollution Discharge Elimination System) Requirements and the City's Best Management Practices. Contractor shall not discharge anything to the storm drain or creek. Contractor will contain any materials 'that may potentially reach a City storm drain. Contractor shall implement the attached Best Management Practices (BMP's) provided by the City . Contractor will conduct annual training regarding stormwater regulations and the appropriate BMP's for all employees working at City Facilities Contractor shall provide to the City annually, by July 1, with certification of the required training on stormwater regulations and the BMP's, and acknowledgement of adherence to these standards while performing work at the City. Protection of Existing ·utilities Contractor must take all due precautionary measures to protect all of the existing utilities. When necessary, the Contractor shall have all utilities located by contacting the responsible agency at least 48 hours prior to commencing any work. The Contractor's attention is directed to the utility notification service provided by Underground Service Alert (USA). USA member utilities will provide the Contractor with the locations of their substructures when given at least 48 hours notice. Such requests should be requested through USA (1-800-422-4133). Prote cti o n of Priv ate Prope rty Contractor must remain within the maintenance areas to the best of his ability . Contractor must protect all existing private property. Protection of Ma intenance Areas Contractor shall protect property and facilities adjacent to the maintenance areas and all property and facilities within the maintenance areas. After completion of project, the maintenance area shall be clean and in a presentable condition. All public or privately owned improvements and facilities shall be restored to their original condition and location. In the event improvements of the facilities are damaged, they shall be replaced 2 EXHIBIT C, PAGE 3 OF 6 with new materials equal or better to the original. Contractor shall repair such damage at their expense. Nothing herein shall be construed to entitle the Contractor to the exclusive use of any public street; way or parking area during performance of the contract work, and Contractor shall conduct his operations so as not to interfere with the authorized work of utility companies or other agencies in such streets, ways or parking areas. Weekly Reporting Contractor shall make weekly contact with the Public Works and Utilities Director or authorized representative to determine work level and effort, as well as maintenance performance. Contractor shall provide the City with a weekly log sheet showing the names, dates, and hours worked of all employees for the previous week, on the following Monday. City Inspection Contractor is expected to inspect all locations once each month accompanied by the Public Works and Utilities Director or authorized representative. At that time, inadequacies/areas of improvement will be determined prior to release of payment for that month . If the Contractor fails to provide services, as per specifications noted in the inspection, the City shall have the right to withhold payment or that portion of payment as determined as appropriate by the City to correct the problem. Withholding of Payment If, in the event that inadequacies/deficiencies are determined by the Public Works and Utilities Director or authorized representative, the Contractor will have 24 hours from the time such items have been determined to be corrected as necessary. If Contractor fails to correct within 24 hours, Contractor shall be fined the amount previously determined at the time of the initial inspection. Deductions from the monthly payment due, for work not performed, will be based upon the bid worksheets, which are to be submitted at the time of bid. Meetings Contractor shall provide the Public Works and Utilities Director or authorized representative with a contact person(s) and a phone number to reach the contract representative at all times, 24 hours per day . Contractor shall appoint and identify to the Public Works and Utilities Director or authorized representative a "site supervisor." This site supervisor shall meet with staff one (1) time per week at a time and place agreed upon by both parties for as long as the contract is in effect to discuss any problems/concerns which may arise and any goals for the day/week. REPORTS AND SCHEDULES Contractor, as part of this agreement, will submit reports and schedules as requested. Failure to submit reports and schedules in a timely manner may result in a delay of monthly payments or a Performance Deficiency Deduction notice (sample on next 3 EXHIBIT C, PAGE 4 OF 6 page). Such reports must be detailed and thorough, and may include, but not be limited to, the following: A. Suggestions for improving problem areas . B. Reports of work planned . C. Cost information to perform extra work for upgrading specific areas. D. Weekly Maintenance Sctiedule(s): 1. Contractor shall provide a weekly maintenance schedule to the Public Works and Utilities Director or authorized representative. 2. Notification of change in scheduled work must be received by the City at least 12 hours prior to the scheduled time for the work. E. Accident Reports F. Incident Reports DESCRIPTION OF DEFICIENCIES 1. Performance deficiency. Examples include: failure to comply with conditions, specifications, reports, schedules and/or directives from the Public Works and Utilities Director or authorized representative. Deduction to be based upon costs provided by the Contractor on the Bid Worksheets submitted at the time of bid. 2. Failure to provide adequate equipment in compliance with City specifications and/or as requested by the Public Works and Utilities Director or authorized representative may result in a deduction of up to $250 per instance per workday. 3. Failure to protect public health and/or correct safety concerns. These include, but are not limited to policing City property for hazards, responding to emergencies, $250 per occurrence. 4 EXHIBIT C, PAGE 5 OF 6 PERFORMANCE DEFICIENCY DEDUCTION CUSTODIAL MAINTENANCE-CITY FACILITIES . Notification to : ---------=-----------------------------------------Date: Time : Method : --------------------------------------------- The following performance deficiency has been observed and requires immediate attention to correct. Location : Value of Deduction: $ ----------------------------------------------- City representative to check deficient items and comment (if applicable) below: ____ 1. Performance deficiency. Deduction of up to $250 per instance. ____ 2. Failure to provide adequate equipment. Deduction of up to $250 per instance per work day. ____ 3. Failure to protect public health and/or correct safety concerns. 4. Other: ---------------------------------------------------- Comments: Please initiate the necessary corrective action(s) and notify the Public Works and Utilities Director or authorized representative when complete for re-inspection. Authorized Representative Public Works Manager Public Works and Utilities Director 5 EXHIBIT C, PAGE 6 OF 6 TO: FROM: DATE: SUBJECT: 7/15/2014 apistrano art .... Keith Van Der Maaten, .. E., Public Works and Utiliti~s D. Prepared by: Jill Thomas, Senior Management Anal s . . July 15, 2014 017 Consideration of a Personal Services Agreement for Custodial Maintenance Services for City Facilities (Great Cleaning Services, Inc., Goodmen Cleaning Services) RECOMMENDATION : By motion, approve the Personal Services Agreement with Great Cleaning Services, Inc., Goodmen Cleaning Services to provide custodial maintenance services for City Facilities for a three-year term in the amount of $236,832. EXECUTIVE SUMMARY: The current Per~onal Services Agreement for custodial maintenance services for City Facilities expires'Q_n July 31, 2014. The Public Works and Utilities Department requests that the City Council approve a Personal Services Agreement with Great Cleaning Services, Inc., Goodmen Cleaning Services in the amount of $236,832 to provide custodial maintenance services for City Facilities located throughout the City of San Juan Capistrano. The new contract includes maintenance of the Ramos House in Reata Park and Event Center, and removal of Trailer D in the City Hall complex (recently demolished). The contract term is for three years (August 1, 2014 through July 31, 2017) with three (3) one-year optional renewals at the City's discretion and demonstration of superior performance. The optional renewals may be subject to an adjustment tied to an All Urban Consumers Price Index (CPI) adjustment as determined and approved by the City. DISCUSSION/ANALYSIS: Custodial services are divided into two separate contracts: Custodial Maintenance Services for City Facilities and Custodial Maintenance Services for City Park Restrooms/Public Areas. This report focuses on the Personal Services Agreement for custodial maintenance for City facilities. The contract award for City Park Restrooms/Public Areas will be presented in a separate agenda report on July 15, 2014 . EXHIBIT D, PAGE 1 OF 3 City Council Agenda Report July 15, 2014 Page 2 of 3 The current City Facilities custodial maintenance contractor is ABM Onsite Services - West. Their contract expires on July 31, 2014. Staff issued a Request for Proposals (RFP) in May 2014 . The new RFP reflects updated information regarding the current needs of the City pertaining to custodial maintenance, updated information as to facility use, insurance requirements, and frequency options. The RFP was mailed out to 13 companies on May 6, 2014. The RFP was also posted on the City's website. Pre- proposal conferences were held on May 14, 2014, to explain the various nuances of each proposal and to answer specific questions from interested proposers. On May 28, 2014, the City received six response proposals for City Facilities. THREE YEAR YEAR COMPANY YEAR ONE YEAR TWO THREE TOTAL Great Cleaning Services, Inc. $75,408.00 $78,000.00 $83,424.00 $236,832.00 Pacific Maintenance $84,480 .00 $86 ,179.56 $88 ,334.05 $258 ,993 .61 ABM Onsite Services -West $84,660.00 $87,312.00 $89,964.00 $261,936.00 Sante Fe Building Maintenance $112,176.00 $119,508.00 $119,508.00 $351 '192.00 Star Brite Building Maintenance, Inc. $139 ,740.00 $146,726.76 $154,062.36 $440,529.12 Merchants Building Maintenance $155,676.00 $166,212.00 $166,212.00 $488,100 .00 The lowest qualified bidder for the City Facilities RFP was Great Cleaning Services, Inc., Goodmen Cleaning Services (GCS). Their proposal was $22,161.61 lower than the next lowest qualified bidder. Staff is familiar with this company as they currently perform the City's park restrooms/public areas custodial work. This firm is based out of Irvine and has 23 years of experience in the industry. Based on a check of references, they have an excellent reputation for facility custodial service in the Cities of Rosemead, Mission Viejo, and San Clemente. Staff recommends award of the Custodial Maintenance Service for City Facilities contract to GCS in the amount of $236,832, for the three-year term beginning on August 1, 2014. FISCAL IMPACT: There is sufficient funding in the proposed Fiscal Year 2014/2015 and Fiscal Year 2015/2016 operating budget to provide for these services. The new contract will result in an increase of 2.8% ($2,037) over the current pricing in the first year, for a total 14.5% ($30,061) increase for the three-year total contract, when compared with the three-year contract currently in place (awarded in 2011 ). It should be noted that the new RFP included the addition of the Ramos House at the Reata Park and Event Center and removal of Trailer D in the City Hall complex (recently demolished) as part of the scope of work. Renewal options beyond July 31, 2017 may be subject to an EXHIBIT D, PAGE 2 OF 3 City Council Agenda Report July 15, 2014 Page 3 of 3 adjustment tied to an All Urban Consumers Price Index (CPI) adjustment as determined and approved by the City. ENVIRONMENTAL IMPACT: Not applicable. PRIOR CITY COUNCIL REVIEW: Not applicable. COMMISSION/COMMITTEE/BOARD REVIEW AND RECOMMENDATIONS: Not applicable. NOTIFICATION: Great Cleaning Services, Inc., Goodmen Cleaning Services Pacific Maintenance ABM Onsite Services· -West Sante Fe Building Maintenance Star Brite Building Maintenance, Inc. Merchants Building Maintenance A TI ACHMENT(S): Attachment 1 -Personal Services Agreement EXHIBIT D, PAGE 3 OF 3 AMENDMENT NO. l TO THE PERSONAL SERVICES AGREEMENT BETWEEN THE CITY OF SAN JUAN CAPISTRANO AND GOLDEN TOUCH CLEANING, INC. 1. Parties and Date. :rJ~is Amendment No . greement is mnd~ nnd entered into as of thi ;p day of , 2017, by and b~;twcen the ity of ~nn Juan apistrano. a municipal organization r , ni zed umh:r the laws of the Sratc f alif mia ' ith it. principal place r business at 32400 Paseo Adelanto, San Juan Capistrano. Califomia 92675 (''City'') and Golden Touch Cleaning, Inc., a Corporation with its principal place of business at 13681 Newport Avenue. Suite 8, Tustin, Califomia 92780-7815 (Contractor). City and Contractor arc sometimes individually referred to as "Party" and collectively as "Parties.'' 2. Recitals. 2.1 Contractor. The City and Contractor have entered into an agreement entitlud Per:~onal Services Agreement dated July 15 ,. 2014 ("Agreement") for thi.! purpose of retaining the services of Contractor to provide custodial maintenance services for City facilities. 2.2 Amendment Pumusc. The City and Contractor desire to amend the Agreement to extend the term of the Agreement and to make a corresponding increase to the rates as agreed to by the Parties. 3. Terms. 3.1 Amendment. The Agreement tcnn under Section 2 of the Agreement is hcn:by extended for an additional year commencing on August 1. 2017 ("Extended Term"). 3.2 Amendment. Compensation for services pcrfonncd by Contractor under this Agreement during the Extended Term shall be at the rates attached hereto as Attachment ''A", which arc incorporated herein by this reference. 3.3 Continuing E!Teel of Agreement. Except as amended by this Amendment No.I, all other provisions of the Agreement remain in full force and effect and shall govcm the actions of the parties under this Amendment No.I. From and alter the dati! of this Amendment No. I, whenever ATTACHMENT 2, PAGE 1 OF 3 the term "Agreement" appears in the Agreement, it shall mean the Agreement as amended by this Amendment No. I. 3.4 Adeauate Consideration. The Parties hereto irrevocably stipulate and agree that they have each received adequate and independent consideration for the perfonnance of the obligations they have undenaken pursuant to this Amendment No. I. 3.5 Severability. If any portion of this Amendment No. 1 is declared invalid, illegal, or otherwise unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. (Sigaatures on Next Page) ATTACHMENT 2, PAGE 2 OF 3 SIGl\ATURE PAGE FOR AMENDMENT NO. I TO lJERSONAL SERVICES AGREEMENT BETWEEN THE CITY OF SAN JUA!\ CAPISTRANO AND GOLDEN TOUCH CLEANI~G. INC. CITY OF SAN JUAN CAPI STR ANO GOL E N TOUCH CLEANING, INC. Approved y: Name Date C:,L-0 < 1 n \ Me uJoge .t Title C( -2.1 -li \ J Dale Approved As To Form: fiittto;/ef 3~ ATTACHMENT 2, PAGE 3 OF 3 Name/ Location CITY HALL FACILITIES 1. City Hall Main Bldg. 2. City Hall Trailer A 3. City Hall Trailer B 4. City Hall Trailer C 7. City Yard Maintenance Offices (Public Works and Utilities) 8. Hot Springs Dance Hall (Pollee Services) COMMUNITY CENTER AREA 1. Community Center 2. Gymnasium 3. Boys and Girls Club Lobby 4. Gymnasium Restroom UTILITY DEPARTMENT AREA 1. Public Works & Utility Dept Offices 2. Ground Water Recovery Plant -Control Room and Restroom 3. Water Treatment Area (Plant Interior Flooring) OTHER FACILITIES 1. LaCouague-Kindergarten Readiness Program 2. LaSala 3. Nydegger Bldg. 4. Reata Park and Event Center (Ramos House) A TfACHMENT "A" COMPENSATION RATES Area Regular Maintenance Schedule 12,740 S.F. 5 days/week 800S.F. 5 days/week 690 S.F. 5 days/week 1,152 S.F. 5 days /week 2,000 S.F. 5 days /week 2,200 S.F. 7 days /week 14,000 S.F. 7 days/week 12,000S.F. 7 days/week 1,000S.F. 7 days/week 400 S.F. 7 days/week 2,500 S.F. 5 days/week 320 S.F. 5 days/week 1,500S.F. 2 days /month 4,000S.F. 7 days/week 2,770 S.F. 3 days/week 1,500 S.F. 3 days/week 1,575 S.F. 5 days /week Total Monthly Cost Total Yearly Cost Scheduled Monthly YEAR ONE 1,298 96 76 139 253 380 1,774 1,370 253 127 316 63 70 760 182 108 167 7,43:2 89,184 EXHIBIT A, PAGE 1 OF 1 AMENDMENT NO.2 TO THE PERSONAL SERVICES AGREEMENT BETWEEN THE CITY OF SAN JUAN CAPISTRANO AND GOLDEN TOUCH CLEANING, INC. 1. Parties and Date. This Amendment No. 2 to the Personal Services Agreement is made and entered into as of this 191h day of June, 2018, by and between the City of San Juan Capistrano, a municipal organization organized under the laws of the State of California with its principal place of business at 32400 Paseo Adelanto, San Juan Capistrano, California 92675 ("City") and Golden Touch Cleaning, Inc., a Corporation with its principal place of business at 13681 Newport Avenue, Suite 8, Tustin, California 92780-7815 (Contractor). City and Contractor are sometimes individually referred to as "Party" and collectively as "Parties." 2. Recitals. 2.1 Contractor. The City and Contractor have entered into an agreement entitled Personal Services Agreement dated July 15, 2014 ("Agreement") for the purpose of retaining the services of Contractor to provide custodial maintenance services for City facilities. 2.2 Amendment Purpose. The City and Contractor previously amended the Agreement to extend the term for one additional year pursuant to Amendment No. 1 to the Agreement dated June 20, 2017 ("Amendment No. 1 "). The City and Contractor desire to amend the Agreement to further extend the term of the Agreement for an additional one-year period beginning August 1, 2018, and ending July 31,2019. 3. Terms. 3.1 Amendment. The Agreement term under Section 2 of the Agreement, as amended and extended by Amendment No. 1, is hereby extended for one (1) additional year commencing on August 1, 2018, and expiring July 31, 2019 ("Second Renewal Term"), unless earlier terminated or further extend~d pursuant to the terms of the Agreement. 3.2. Amendment. Compensation for services performed by Contractor under this Agreement during the Second Renewal Term shall be at the rates attached hereto as Attachment "A", which are incorporated herein by this reference. ATTACHMENT 3, PAGE 1 OF 3 3.3 Continuing Effect of Agreement. Except as amended by this Amendment No.2, all other provisions of the Agreement remain in full force and effect and shall govern the actions of the parties under this Amendment No.2. From and after the date of this Amendment No. 2, whenever the term "Agreement" appears in the Agreement, it shall mean the Agreement as amended by Amendment No. 1 and this Amendment No. 2. 3.4 Adequate Consideration. The Parties hereto irrevocably stipulate and agree that they have each received adequate and independent consideration for the performance of the obligations they have undertaken pursuant to this Amendment No.2. 3.5 Severability. If any portion of this Amendment No.2 is declared invalid, illegal, or otherwise unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. [Signatures on Next Page] ATTACHMENT 3, PAGE 2 OF 3 SIGNATURE PAGE FOR AMENDMENT NO.2 TO PERSONAL SERVICES AGREEMENT BETWEEN THE CITY OF SAN JUAN CAPISTRANO AND GOLDEN TOUCH CLEANING, INC. CITY OF SAN JUAN CAPISTRANO Approved By: Benjamin Siegel City Manager Date Attested By: Maria Morris, City Clerk Approved As To Form : City Attorney GOLDEN TOUCH CLEANING, INC. IM/~tt7U Signature J)ebl -rOJY}~\\1n I Name ~~\~ Title Date ATTACHMENT 3, PAGE 3 OF 3 Name/ Location CITY HALL FACILITIES l. City Hall Main Bldg. 2. City Hall Trailer A 3. City Hall Trailer B 4. City Hall Trailer C 7. City Yard Maintenance Offices (Public Works and Utilities) 8. Hot Springs Dance Hall (Police Services) COMMUNITY CENTER AREA 1. Community Center 2. Gymnasium 3. Boys and Girls Club Lobby 4. Gymnasium Restroom UTILITY DEPARTMENT AREA 1. Public Works & Utility Dept Offices 2. Ground Water Recovery Plant -Control Room and Restroom 3. Water Treatment Area (Plant Interior Flooring) OTHER FACILITIES 1. LaCouague-Kindergarten Readiness Program 2. LaSala 3. Nydegger Bldg. 4. Reata Park and Event Center (Ramos House) ATTACHMENT "A" COMPENSATION RATES Area Regular Maintenance Schedule 12,740 S.F . 5 days /week 800 S.F . 5 days /week 690 S.F . 5 days /week 1,152 S.F. 5 days /week 2,000 S.F. 5 days /week 2,200 S.F. 7 days /week 14,000 S.F . 7 days /week 12,000 S.F . 7 days /week 1,000 S.F. 7 days /week 400 S.F. 7 days /week 2 ,500 S.F. 5 days /week 320 S.F. 5 days /week 1,500 S.F. 2 days /month 4,000 S.F. 7 days /week 2 770 S.F . 3 days /week 1,500 S.F. 3 days /week 1,575 S.F . 5 days /week Total Monthly Cost Total Yearly Cost Scheduled Monthly 2N°RENEWAL 1,298 96 76 139 253 380 1,774 1,370 253 127 316 63 70 760 182 108 167 7,432 89,184 EXHIBIT A, PAGE 1 OF 1