18-0611_MDM & ASSOCIATES_B6_Agenda Report SJCHA 6/11/2018
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San Juan Capistrano Housing Authority
Agenda Report
TO- Honorable Chair and Members of the Authority
FROM: trjamin Siegel, Executive Director
SUBMITTED BY: Joel Rojas, Development Services Directo�
PREPARED BY: Laura Stokes, Housing Coordinator/Assistant Planner
DATE: June 11, 2018
SUBJECT: Professional Services Agreement for Little Hollywood and Rental
Subsidy Program Administration and Property Management (MDM
and Associates)
RECOMMENDATION:
Approve and authorize the Executive Director to execute a Professional Services
Agreement with MDM &Associates to administer the Housing Authority's Little Hollywood
and Rental Subsidy Program, through June 30, 2020, with an optional one-year extension
at the Executive Director's discretion, in an annual amount not to exceed $138,820 for
program services, and $12,660 for rental reimbursements.
EXECUTIVE SUMMARY:
San Juan Capistrano's Housing Authority (the Authority) owns 24 rental units in the Los
Rios District known as Little Hollywood, and also provides a rental subsidy to one
household unit located in a privately owned apartment in the city. The Little Hollywood
and Rental Subsidy Program provide lower income households with affordable housing.
For the past thirteen years, the City has contracted with MDM and Associates (MDM) to
manage Little Hollywood and the Rental Subsidy Program. The current Professional
Services Agreement with MDM is set to expire on June 30, 2018. As a result, on April
11, 2018, staff released a Request for Proposals (RFP) to six affordable housing
consulting firms for the continued oversight of Little Hollywood and the Rental Subsidy
Program through June 30, 2020. Staff received only one response to the RFP at an
annual cost of$138,820. Staff recommends that the Housing Authority Board of Directors
authorize the Executive Director to execute a new Professional Services Agreement with
MDM to administer the Little Hollywood and the Rental Subsidy Program until June 30,
2020 (Attachment 1).
Housing Authority Agenda Report
June 11, 2018
Page.2 of 4
DISCUSSION/ANALYSIS:
Background:
The City purchased a property at the north end of the Los Rios District referred to as Little
Hollywood with 13 homes on the site in 1983. The property was transferred to the former
Community Redevelopment Agency (CRA) with the intent to provide affordable housing.
The CRA rented the units to the existing residents at an affordable rent. In 1998, the CRA
rehabilitated three of the existing units, replaced ten existing units with prefabricated units,
and added one new prefabricated home to the community. The units continued to be
leased out to the existing low income tenants and offered as affordable housing for
additional families. From 1983 to 2005, the program provided affordable housing without
a time limit for the tenant's occupancy of the unit. In 2005, the CRA determined that
additional guidelines, requirements, and time limits would benefit the program participants
as well as ensure a greater number of residents could receive assistance. In 2010, the
CRA completed installation of an additional ten prefabricated units to be rented to lower
income households, bringing the total number of Little Hollywood units to 24.
In addition to updating the Little Hollywood program guidelines, the CRA created a Rental
Subsidy Program in 2005. The original program allowed up to ten tenants living in non-
CRA owned units to receive a CRA financed rental subsidy. The Rental Subsidy Program
has been reduced since the CRA was dissolved, and currently has only one resident.
Once this tenant moves out, the program will cease.
For the past 13 years, MDM has operated as the City's Housing Consultant and been
responsible for administering both programs. This includes: collecting rents, executing
leases, certifying household incomes, handling tenant and landlord complaints and
disputes, overseeing maintenance and repairs, and providing necessary support services
directly or through select sub-consultants/organizations. The current Professional
Services Agreement with MDM is set to expire on June 30, 2018.
Request for Proposals.-
On
roposals:On April 11, 2018, staff released a Request for Proposals (RFP) to six affordable housing
consulting firms, and posted it to the City's online source for request for proposals, for the
continued oversight of Little Hollywood and the Rental Subsidy Program through June 30,
2020 (Attachment 2). The scope of work identified in the RFP included the following:
o Program Application Processing o Applicant Follow Up
o Household Case Management o Property Management
o Monthly Home Visits o 24 Hour On Call Services
o Monthly Workshops o Support Services and Training
o Household Interviews o Household Selection
o Conflict Mitigation o Eviction Proceedings
MDM was the only consultant to submit a proposal (Exhibit A of Attachment 1). Staff
additionally received a response from one other contacted consultant, Families Forward,
Housing Authority Agenda Report
June 11, 2018
Page 3 of 4
which decided not to submit an application as it is focused on assisting families who are
homeless, with long term affordable housing.
MDM's proposal includes a thorough response to all services requested in the RFP's
Scope of Work and includes a detailed budget. The MDM proposal is for a not-to-exceed
amount of$138,820 annually to administer the scope of work identified above. MDM has
demonstrated the experience to successfully administer the program and provide a full-
range of comprehensive support services through collaboration with numerous local
agencies and organizations including:
■ Boys & Girls Club • Regional Occupation Program • Orange County Head Start
• CHEC-Mission Hospital- Mission San Juan Capistrano o St. Vincent de Paul
• Camino Health Center • Ocean Hills Community Church• Dayle McIntosh Center
Support services provided by MDM include, but are not limited to, the following
■ Twenty-four hour on call availability for property management and counseling
services.
• Educate family households in budgeting, saving, etc.
• Assist families with job skill training to increase their potential to earn more income.
• Provide opportunities for the households to become more independent.
■ Help children grow and develop leadership qualities by positive social interaction in
preschool and after school programs.
• Assist the seniors and disabled residents with support services.
• Assist tenant households with additional resources based upon their needs (i.e. food
pantry, nutrition, clothing, counseling, etc.).
• Provide free or low-cost health care for the residents.
• Allow tenants to give back to the community through volunteering opportunities.
In addition to the $138,820 annual cost for administering the programs, the Professional
Services Agreement also includes reimbursement to MDM for making rent payments
associated with the Rental Subsidy Program, totaling $12,660 per fiscal year. The
Professional Services Agreement includes an option for the City Manager to renew the
agreement for an additional 12 months, from July 1, 2020 to June 30, 2021, if services
remain adequate and necessary.
MDM has provided excellent services, and is an efficient liaison between residents and
the City. The continued use of MDM will allow the continued success of the current
program. Therefore, staff recommends approving the Professional Service Agreement
with MDM & Associates to administer the Housing Authority's affordable housing
programs.
FISCAL IMPACT:
The City's proposed budget includes $150,000 for administering the Little Hollywood and
Rental Subsidy program and $12,660 for rent reimbursements. MDM's proposal came in
Housing Authority Agenda Report
June 11, 2018
Paa e4of4
slightly under the amount identified in the proposed budget, resulting in a cost savings for
potential use on alternate program aspects (attorney services, maintenance, etc.).
ENVIRONMENTAL ANALYSIS:
In accordance with the California Environmental Quality Act (CEQA), the recommended
actions are exempt from CEQA per Section 15061(b)(3), the general rule that the CEQA
applies only to projects which have the potential for causing a significant effect on the
environment. Where it can be seen with certainty that there is no possibility that the
activity in question may have a significant effect on the environment, the activity is not
subject to CEQA. Approving a Professional Services Agreement with MDM & Associates
to administer the Housing Authority's affordable housing programs would not be activities
with potential to cause significant effect on the environment and therefore is exempt from
CEQA.
PRIOR HOUSING AUTHORITY REVIEW:
Not applicable.
COMMISSION/COMMITTEE/BOARD REVIEW AND RECOMMENDATIONS:
Not applicable.
NOTIFICATION:
MDM and Associates
Families Forward
ATTACHMENTS:
Attachment 1 — Professional Services Agreement for MDM and Associates
Consultant Services of the Little Hollywood and Rental Subsidy
Programs
Attachment 2 — Little Hollywood and Rental Subsidy Program Consultant Services
Request for Proposals
SAN JUAN CAPISTRANO HOUSING AUTHORITY
PROFESSIONAL SERVICES AGREEMENT
This Agreement is made and entered into as of July 1, 2018 by and between the San Juan
Capistrano Housing Authority, a municipal corporation organized and operating under the laws of
the State of California with its principal place of business at 32400 Paseo Adelanto, San Juan
Capistrano, CA 92675 ("Authority"), and MDM & Associates, a Sole Proprietorship with its
principal place of business at 34231 Camino Capistrano, Capistrano Beach, CA 92624
(hereinafter referred to as "Consultant'). Authority and Consultant are sometimes individually
referred to as "Party" and collectively as "Parties" in this Agreement.
RECITALS
A. City is a public agency of the State of California and is in need of professional
services for the following project:
The Affordable Housing Programs, Little Hollywood and Rental Subsidy Administration and
Property Management (hereinafter referred to as "the Project').
B. Consultant is duly licensed and has the necessary qualifications to provide such
services.
C. The Parties desire by this Agreement to establish the terms for Authority to retain
Consultant to provide the services described herein.
AGREEMENT
NOW, THEREFORE, IT IS AGREED AS FOLLOWS:
1. Services.
Consultant shall provide the Authority with the services described in the Scope of Services
attached hereto as Exhibit "A."
2. Compensation-
a.
om ensation.a. Subject to paragraph 2(b) below, the Authority shall pay for such services
in accordance with the Schedule of Charges set forth in Exhibit "B" and reimbursement for rental
payments shall not exceed Twelve Thousand Six Hundred Sixty ($12,660) per fiscal year.
b. In no event shall the total amount paid for services rendered by Consultant
under this Agreement exceed the sum of$138,820.00 per fiscal year. This amount is to cover all
printing and related costs, and the Authority will not pay any additional fees for printing expenses.
Periodic payments shall be made within 30 days of receipt of an invoice which includes a detailed
description of the work performed. Payments to Consultant for work performed will be made on
a monthly billing basis.
3. Additional Work.
If changes in the work seem merited by Consultant or the Authority, and informal
consultations with the other party indicate that a change is warranted, it shall be processed in the
following manner: a letter outlining the changes shall be forwarded to the Authority by Consultant
with a statement of estimated changes in fee or time schedule. An amendment to this Agreement
1 ATTACHMENT 1
shall be prepared by the Authority and executed by both Parties before performance of such
services, or the Authority will not be required to pay for the changes in the scope of work. Such
amendment shall not render ineffective or invalidate unaffected portions of this Agreement.
4. Maintenance of Records.
Books, documents, papers, accounting records, and other evidence pertaining to costs
incurred shall be maintained by Consultant and made available at all reasonable times during the
contract period and for four (4) years from the date of final payment under the contract for
inspection by Authority.
5. Time of Performance.
This Agreement shall commence on July 1, 2018 and shall terminate, and all services
required hereunder shall be completed, no later than June 30, 2020. At the discretion of the
Executive Director, this agreement may be renewed for an additional 12 months through June 30,
2021.
6. Delays in Performance.
a. Neither Authority nor Consultant shall be considered in default of this Agreement
for delays in performance caused by circumstances beyond the reasonable control of the non-
performing party. For purposes of this Agreement, such circumstances include but are not limited
to, abnormal weather conditions; floods; earthquakes; fire; epidemics; war; riots and other civil
disturbances; strikes, lockouts, work slowdowns, and other labor disturbances; sabotage or
judicial restraint.
b. Should such circumstances occur, the non-performing party shall, within a
reasonable time of being prevented from performing, give written notice to the other party
describing the circumstances preventing continued performance and the efforts being made to
resume performance of this Agreement.
7. Compliance with Law.
a. Consultant shall comply with all applicable laws, ordinances, codes and
regulations of the federal, state and local government, including Cal/OSHA requirements.
b. If required, Consultant shall assist the Authority, as requested, in obtaining and
maintaining all permits required of Consultant by federal, state and local regulatory agencies.
C. If applicable, Consultant is responsible for all costs of clean up and/ or removal of
hazardous and toxic substances spilled as a result of his or her services or operations performed
under this Agreement.
8. Standard of Care
Consultant's services will be performed in accordance with generally accepted
professional practices and principles and in a manner consistent with the level of care and skill
ordinarily exercised by members of the profession currently practicing under similar conditions.
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9. Assignment and Subconsultant
Consultant shall not assign, sublet, or transfer this Agreement or any rights under or
interest in this Agreement without the written consent of the Authority, which may be withheld for
any reason. Any attempt to so assign or so transfer without such consent shall be void and
without legal effect and shall constitute grounds for termination. Subcontracts, if any, shall contain
a provision making them subject to all provisions stipulated in this Agreement. Nothing contained
herein shall prevent Consultant from employing independent associates, and subconsultants as
Consultant may deem appropriate to assist in the performance of services hereunder.
10. Independent Consultant
Consultant is retained as an independent contractor and is not an employee of Authority.
No employee or agent of Consultant shall become an employee of Authority. The work to be
performed shall be in accordance with the work described in this Agreement, subject to such
directions and amendments from Authority as herein provided.
11. Insurance. Consultant shall not commence work for the Authority until it has
provided evidence satisfactory to the Authority it has secured all insurance required under this
section. In addition, Consultant shall not allow any subcontractor to commence work on any
subcontract until it has secured all insurance required under this section.
a. Commercial General Liabilit
(i) The Consultant shall take out and maintain, during the performance
of all work under this Agreement, in amounts not less than specified herein, Commercial General
Liability Insurance, in a form and with insurance companies acceptable to the Authority.
(ii) Coverage for Commercial General Liability insurance shall be at
least as broad as the following:
(1) Insurance Services Office Commercial General Liability
coverage (Occurrence Form CG 00 01) or exact equivalent.
(iii) Commercial General Liability Insurance must include coverage
for the following:
(1) Bodily Injury and Property Damage
(2) Personal Injury/Advertising Injury
(3) Premises/Operations Liability
(4) Products/Completed Operations Liability
(5) Aggregate Limits that Apply per Project
(6) Explosion, Collapse and Underground (UCX) exclusion
deleted
(7) Contractual Liability with respect to this Contract
(8) Broad Form Property Damage
(9) Independent Consultants Coverage
(iv) The policy shall contain no endorsements or provisions limiting
coverage for (1) contractual liability; (2) cross liability exclusion for claims or suits by one insured
against another; (3) products/completed operations liability; or (4) contain any other exclusion
contrary to the Agreement.
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M The policy shall give the Authority, its officials, officers,
employees, agents and Authority designated volunteers additional insured status using ISO
endorsement forms CG 20 10 10 01 and 20 37 10 01, or endorsements providing the exact same
coverage.
(vi) The general liability program may utilize either deductibles or
provide coverage excess of a self-insured retention, subject to written approval by the Authority,
and provided that such deductibles shall not apply to the Authority as an additional insured.
b. Automobile Liability
(i) At all times during the performance of the work under this
Agreement, the Consultant shall maintain Automobile Liability Insurance for bodily injury and
property damage including coverage for owned, non-owned and hired vehicles, in a form and with
insurance companies acceptable to the Authority.
(ii) Coverage for automobile liability insurance shall be at least as
broad as Insurance Services Office Form Number CA 00 01 covering automobile liability
(Coverage Symbol 1, any auto).
(iii) The policy shall give Authority, its officials, officers, employees,
agents and Authority designated volunteers additional insured status.
(iv) Subject to written approval by the Authority, the automobile liability
program may utilize deductibles, provided that such deductibles shall not apply to the Authority
as an additional insured, but not a self-insured retention.
C. Workers' Compensation/Employer's Liability
(i) Consultant certifies that he/she is aware of the provisions of Section
3700 of the California Labor Code which requires every employer to be insured against liability
for workers' compensation or to undertake self-insurance in accordance with the provisions of
that code, and he/she will comply with such provisions before commencing work under this
Agreement.
(ii) To the extent Consultant has employees at any time during the term
of this Agreement, at all times during the performance of the work under this Agreement, the
Consultant shall maintain full compensation insurance for all persons employed directly by
him/her to carry out the work contemplated under this Agreement, all in accordance with the
"Workers' Compensation and Insurance Act," Division IV of the Labor Code of the State of
California and any acts amendatory thereof, and Employer's Liability Coverage in amounts
indicated herein. Consultant shall require all subconsultants to obtain and maintain, for the period
required by this Agreement, workers' compensation coverage of the same type and limits as
specified in this section.
d. Professional Liability_(Errors and Omissions)
At all times during the performance of the work under this Agreement the Consultant shall
maintain professional liability or Errors and Omissions insurance appropriate to its profession, in
a form and with insurance companies acceptable to the Authority and in an amount indicated
herein. This insurance shall be endorsed to include contractual liability applicable to this
Agreement and shall be written on a policy form coverage specifically designed to protect against
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acts, errors or omissions of the Consultant. "Covered Professional Services" as designated in
the policy must specifically include work performed under this Agreement. The policy must "pay
on behalf of the insured and must include a provision establishing the insurer's duty to defend.
e. Minimum Policy Limits Required
(i) The following insurance limits are required for the Agreement.
Combined Single Limit
Commercial General Liability $1,000,000 per occurrence/ $2,000,000 aggregate
for bodily injury, personal injury, and property
damage
Automobile Liability $1,000,000 per occurrence for bodily injury and
property damage
Employer's Liability $1,000,000 per occurrence
Professional Liability $1,000,000 per claim and aggregate (errors and
omissions)
(ii) Defense costs shall be payable in addition to the limits.
(iii) Requirements of specific coverage or limits contained in this
section are not intended as a limitation on coverage, limits, or other requirement, or a waiver of
any coverage normally provided by any insurance. Any available coverage shall be provided to
the parties required to be named as Additional Insured pursuant to this Agreement.
f. Evidence Required
Prior to execution of the Agreement, the Consultant shall file with the Authority
evidence of insurance from an insurer or insurers certifying to the coverage of all insurance
required herein. Such evidence shall include original copies of the ISO CG 00 01 (or insurer's
equivalent) signed by the insurer's representative and Certificate of Insurance (Acord Form 25-
S or equivalent), together with required endorsements. All evidence of insurance shall be signed
by a properly authorized officer, agent, or qualified representative of the insurer and shall certify
the names of the insured, any additional insureds, where appropriate, the type and amount of
the insurance, the location and operations to which the insurance applies, and the expiration
date of such insurance.
g. Policy Provisions Required
(i) Consultant shall provide the Authority at least thirty (30) days prior
written notice of cancellation of any policy required by this Agreement, except that the Consultant
shall provide at least ten (10) days prior written notice of cancellation of any such policy due to
non-payment of premium. If any of the required coverage is cancelled or expires during the term
of this Agreement, the Consultant shall deliver renewal certificate(s) including the General
Liability Additional Insured Endorsement to the Authority at least ten (10) days prior to the
effective date of cancellation or expiration.
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(ii) The Commercial General Liability Policy and Automobile Policy
shall each contain a provision stating that Consultant's policy is primary insurance and that any
insurance, self-insurance or other coverage maintained by the Authority or any named insureds
shall not be called upon to contribute to any loss.
(iii) The retroactive date (if any) of each policy is to be no later than the
effective date of this Agreement. Consultant shall maintain such coverage continuously for a
period of at least three years after the completion of the work under this Agreement. Consultant
shall purchase a one (1) year extended reporting period A) if the retroactive date is advanced
past the effective date of this Agreement; B) if the policy is cancelled or not renewed; or C) if the
policy is replaced by another claims-made policy with a retroactive date,subsequent to the
effective date of this Agreement.
(iv) All required insurance coverages, except for the professional
liability coverage, shall contain or be endorsed to waiver of subrogation in favor of the Authority,
its officials, officers, employees, agents, and volunteers or shall specifically allow Consultant or
others providing insurance evidence in compliance with these specifications to waive their right
of recovery prior to a loss. Consultant hereby waives its own right of recovery against Authority,
and shall require similar written express waivers and insurance clauses from each of its
subconsultants.
(v) The limits set forth herein shall apply separately to each insured
against whom claims are made or suits are brought, except with respect to the limits of liability.
Further the limits set forth herein shall not be construed to relieve the Consultant from liability in
excess of such coverage, nor shall it limit the Consultant's indemnification obligations to the
Authority and shall not preclude the Authority from taking such other actions available to the
Authority under other provisions of the Agreement or law.
h. Qualifying Insurers
(i) All policies required shall be issued by acceptable insurance
companies, as determined by the Authority, which satisfy the following minimum requirements:
(1) Each such policy shall be from a company or companies
with a current A.M. Best's rating of no less than A:VII and admitted to transact in the
business of insurance in the State of California, or otherwise allowed to place insurance
through surplus line brokers under applicable provisions of the California Insurance Code
or any federal law.
i. Additional Insurance Provisions
(i) The foregoing requirements as to the types and limits of insurance
coverage to be maintained by Consultant, and any approval of said insurance by the Authority,
is not intended to and shall not in any manner limit or qualify the liabilities and obligations
otherwise assumed by the Consultant pursuant to this Agreement, including but not limited to,
the provisions concerning indemnification.
(ii) If at any time during the life of the Agreement, any policy of
insurance required under this Agreement does not comply with these specifications or is
canceled and not replaced, Authority has the right but not the duty to obtain the insurance it
deems necessary and any premium paid by Authority will be promptly reimbursed by Consultant
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or Authority will withhold amounts sufficient to pay premium from Consultant payments. In the
alternative, Authority may cancel this Agreement.
(iii) The Authority may require the Consultant to provide complete
copies of all insurance policies in effect for the duration of the Project.
(iv) Neither the Authority nor any of its officials, officers, employees,
agents or volunteers shall be personally responsible for any liability arising under or by virtue of
this Agreement.
j. Subconsuftant Insurance Requirements. Consultant shall not allow any
subcontractors or subconsultants to commence work on any subcontract until they have provided
evidence satisfactory to the Authority that they have secured all insurance required under this
section. Policies of commercial general liability insurance provided by such subcontractors or
subconsultants shall be endorsed to name the Authority as an additional insured using ISO form
CG 20 38 04 13 or an endorsement providing the exact same coverage. If requested by
Consultant, Authority may approve different scopes or minimum limits of insurance for particular
subcontractors or subconsultants.
12. Indemnification.
a. To the fullest extent permitted by law, Consultant shall defend (with counsel
of Authority's choosing), indemnify and hold the Authority, its officials, officers, employees,
volunteers, and agents free and harmless from any and all claims, demands, causes of action,
costs, expenses, liability, loss, damage or injury of any kind, in law or equity, to property or
persons, including wrongful death, in any manner arising out of, pertaining to, or incident to any
acts, errors or omissions, or willful misconduct of Consultant, its officials, officers, employees,
subcontractors, consultants or agents in connection with the performance of the Consultant's
services, the Project or this Agreement, including without limitation the payment of all damages,
expert witness fees and attorney's fees and other related costs and expenses. Consultant's
obligation to indemnify shall not be restricted to insurance proceeds, if any, received by
Consultant, the Authority, its officials, officers, employees, agents, or volunteers.
b. If Consultant's obligation to defend, indemnify, and/or hold harmless arises
out of Consultant's performance of "design professional" services (as that term is defined under
Civil Code section 2782.8), then, and only to the extent required by Civil Code section 2782.8,
which is fully incorporated herein, Consultant's indemnification obligation shall be limited to claims
that arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of the
Consultant, and, upon Consultant obtaining a final adjudication by a court of competent
jurisdiction, Consultant's liability for such claim, including the cost to defend, shall not exceed the
Consultant's proportionate percentage of fault.
13. California_Labor Code_Requirements.
a. Consultant is aware of the requirements of California Labor Code Sections
1720 et seq. and 1770 et seq., which require the payment of prevailing wage rates and the
performance of other requirements on certain "public works" and "maintenance" projects
("Prevailing Wage Laws"). If the services are being performed as part of an applicable "public
works" or "maintenance" project, as defined by the Prevailing Wage Laws, and if the total
compensation is $1,000 or more, Consultant agrees to fully comply with such Prevailing Wage
Laws. Consultant shall defend, indemnify and hold the Authority, its officials, officers, employees
and agents free and harmless from any claims, liabilities, costs, penalties or interest arising out
61147.02100\1 0974777.1
of any failure or alleged failure to comply with the Prevailing Wage Laws. It shall be mandatory
upon the Consultant and all subconsultants to comply with all California Labor Code provisions,
which include but are not limited to prevailing wages (Labor Code Sections 1771, 1774 and 1775),
employment of apprentices (Labor Code Section 1777.5), certified payroll records (Labor Code
Sections 1771.4 and 1776), hours of labor(Labor Code Sections 1813 and 1815) and debarment
of contractors and subcontractors (Labor Code Section 1777.1). The requirement to submit
certified payroll records directly to the Labor Commissioner under Labor Code section 1771.4
shall not apply to work performed on a public works project that is exempt pursuant to the small
project exemption specified in Labor Code Section 1771.4.
b. If the services are being performed as part of an applicable "public works"
or "maintenance" project, then pursuant to Labor Code Sections 1725.5 and 1771.1, the
Consultant and all subconsultants performing such services must be registered with the
Department of Industrial Relations. Consultant shall maintain registration for the duration of the
Project and require the same of any subconsultants, as applicable. This Project may also be
subject to compliance monitoring and enforcement by the Department of Industrial Relations. It
shall be Consultant's sole responsibility to comply with all applicable registration and labor
compliance requirements. Notwithstanding the foregoing, the contractor registration
requirements mandated by Labor Code Sections 1725.5 and 1771.1 shall not apply to work
performed on a public works project that is exempt pursuant to the small project exemption
specified in Labor Code Sections 1725.5 and 1771.1.
C. This Agreement may also be subject to compliance monitoring and
enforcement by the Department of Industrial Relations. It shall be Consultant's sole responsibility
to comply with all applicable registration and labor compliance requirements. Any stop orders
issued by the Department of Industrial Relations against Consultant or any subcontractor that
affect Consultant's performance of services, including any delay, shall be Consultant's sole
responsibility. Any delay arising out of or resulting from such stop orders shall be considered
Consultant caused delay and shall not be compensable by the City. Consultant shall defend,
indemnify and hold the City, its officials, officers, employees and agents free and harmless from
any claim or liability arising out of stop orders issued by the Department of Industrial Relations
against Consultant or any subcontractor.
14. Verification of Employment Eligibility.
By executing this Agreement, Consultant verifies that it fully complies with all requirements
and restrictions of state and federal law respecting the employment of undocumented aliens,
including, but not limited to, the Immigration Reform and Control Act of 1986, as may be amended
from time to time, and shall require all subconsultants and sub-subconsultants to comply with the
same.
15. Laws and Venue.
This Agreement shall be interpreted in accordance with the laws of the State of California.
If any action is brought to interpret or enforce any term of this Agreement, the action shall be
brought in a state or federal court situated in the County of Orange, State of California.
16. Termination or Abandonment
a. Authority has the right to terminate or abandon any portion or all of the work
under this Agreement by giving ten (10) calendar days written notice to Consultant. In such event,
Authority shall be immediately given title and possession to all original field notes, drawings and
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specifications, written reports and other documents produced or developed for that portion of the
work completed and/or being abandoned. Authority shall pay Consultant the reasonable value of
services rendered for any portion of the work completed prior to termination. If said termination
occurs prior to completion of any task for the Project for which a payment request has not been
received, the charge for services performed during such task shall be the reasonable value of
such services, based on an amount mutually agreed to by Authority and Consultant of the portion
of such task completed but not paid prior to said termination. Authority shall not be liable for any
costs other than the charges or portions thereof which are specified herein. Consultant shall not
be entitled to payment for unperformed services, and shall not be entitled to damages or
compensation for termination of work.
b. Consultant may terminate its obligation to provide further services under
this Agreement upon thirty (30) calendar days' written notice to Authority only in the event of
substantial failure by Authority to perform in accordance with the terms of this Agreement through
no fault of Consultant.
17. Documents. Except as otherwise provided in "Termination or Abandonment,"
above, all original field notes, written reports, Drawings and Specifications and other documents,
produced or developed for the Project shall, upon payment in full for the services described in this
Agreement, be furnished to and become the property of the Authority.
18. O gani_zation
Consultant shall assign Margaret McClean as Project Manager. The Project Manager
shall not be removed from the Project or reassigned without the prior written consent of the
Authority.
19. Limitation of Agreement.
This Agreement is limited to and includes only the work included in the Project described
above.
20. Notice
Any notice or instrument required to be given or delivered by this Agreement may be given
or delivered by depositing the same in any United States Post Office, certified mail, return receipt
requested, postage prepaid, addressed to:
AUTHORITY: CONSULTANT:
San Juan Capistrano Housing Authority MDM & Associates
32400 Paseo Adelanto P. O. Box 2041
San Juan Capistrano, CA 92675 Mission Viejo, CA 92690
Attn: Laura Stokes, Housing Coordinator/ Attn: Margaret McClean
Assistant Planner
and shall be effective upon receipt thereof.
21. Third Party Rights
Nothing in this Agreement shall be construed to give any rights or benefits to anyone other
than the Authority and the Consultant.
9
61147 02100\10974777.1
22. Equal Opportunity Employment.
Consultant represents that it is an equal opportunity employer and that it shall not
discriminate against any employee or applicant for employment because of race, religion, color,
national origin, ancestry, sex, age or other interests protected by the State or Federal
Constitutions. Such non-discrimination shall include, but not be limited to, all activities related to
initial employment, upgrading, demotion, transfer, recruitment or recruitment advertising, layoff or
termination.
23. Entire Agreement
This Agreement, with its exhibits, represents the entire understanding of Authority and
Consultant as to those matters contained herein, and supersedes and cancels any prior or
contemporaneous oral or written understanding, promises or representations with respect to
those matters covered hereunder. Each party acknowledges that no representations,
inducements, promises or agreements have been made by any person which are not incorporated
herein, and that any other agreements shall be void. This Agreement may not be modified or
altered except in writing signed by both Parties hereto. This is an integrated Agreement.
24. Severability
The unenforceability, invalidity or illegality of any provision(s) of this Agreement shall not
render the provisions unenforceable, invalid or illegal.
25. Successors and Assigns
This Agreement shall be binding upon and shall inure to the benefit of the successors in
interest, executors, administrators and assigns of each party to this Agreement. However,
Consultant shall not assign or transfer by operation of law or otherwise any or all of its rights,
burdens, duties or obligations without the prior written consent of Authority. Any attempted
assignment without such consent shall be invalid and void.
26. Non-Waiver
None of the provisions of this Agreement shall be considered waived by either party,
unless such waiver is specifically specified in writing.
27. Time of Essence
Time is of the essence for each and every provision of this Agreement.
28. Authority's Right to Employ Other Consultants
Authority reserves its right to employ other consultants, including engineers, in connection
with this Project or other projects.
29. Prohibited Interests
Consultant maintains and warrants that it has not employed nor retained any company or
person, other than a bona fide employee working solely for Consultant, to solicit or secure this
Agreement. Further, Consultant warrants that it has not paid nor has it agreed to pay any
company or person, other than a bona fide employee working solely for Consultant, any fee,
10
61147.02100\1 0974777.1
commission, percentage, brokerage fee, gift or other consideration contingent upon or resulting
from the award or making of this Agreement. For breach or violation of this warranty, Authority
shall have the right to rescind this Agreement without liability. For the term of this Agreement, no
director, official, officer or employee of Authority, during the term of his or her service with
Authority, shall have any direct interest in this Agreement, or obtain any present or anticipated
material benefit arising therefrom.
[SIGNATURES ON FOLLOWING PAGE]
11
61147.02100\1 0974777.1
SIGNATURE PAGE FOR PROFESSIONAL SERVICES AGREEMENT
BETWEEN THE SAN JUAN CAPISTRANO HOUSING AUTHORITY
AND MDM & ASSOCIATES
IN WITNESS WHEREOF, the Parties have executed this Agreement as of the date first
written above.
SAN JUAN CAPISTRANO MDM &ASSOCIATES
HOUSING AUTHORITY A SOLE PROPRIETORSHIP
By. By
Kerry K. Ferguson, Chairperson
Its:
Printed Name:
ATTEST
By:
Maria Morris, Housing Secretary
APPROVED AS TO FORM:
By:
Jeffrey Ballinger, City Attorney
12
61147.02100\10974777.1
EXHIBIT A
Scope of Services
13
61147.02100\1 09747771
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MDM and Associates
34231 Camino Capistrano
Capistrano Beach, CA 92624
(949) 374-0385
April 30, 2018
San Juan Capistrano Housing Authority
Laura Stokes, Housing Coordinator/Assistant Planner
32400 Paseo Adelanto
Can Juan Capistrano, California 92675
Request for Proposal
Dear Laura,
It is my honor to provide the San Juan Capistrano Housing Authority with Program Administration and Property Management services
for the Little Hollywood and Rental Subsidy Program since 2005.
In 2005, 1 was contacted by the City of San Juan Capistrano to assist in the development of the housing program. The program is very
successful due to the commitment of the families accepted into the program and the tremendous working relationship with you and the
city as we collaborate in providing affordable housing in conjunction with support services.
The recommended support system and services are continuing to have positive outcomes for the families actively participating in the
program. Program participants currently receive financial and credit counseling, monthly household budget reviews,goal setting,case
management,workshops,tutoring, ESL classes, parenting education programs, legal assistance, nutritional evaluations, vocational
services, and counseling for individuals,families and home care assistance for seniors. The families are advancing with their
education and or vocational pathways.The families recognize that household income is often increased as they achieve their
education, vocation and career goals. The children and teens are following the positive example of their parents. They are doing well
in school. Several students are on the honor roll and frequently receive academic and leadership awards;many also set a goal to
attend college.
In addition to the monthly workshops and home visits for budget and goal setting review, families are also benefiting from First Time
Homebuyer programs. Several families set as a long-term goal to own a home in the future and approximately 31%of program
participants have exited the program achieving this goal.
The benefits of the program are also brought to light in the testimonials several families agreed to share.I am humbled to be a part of
this program and thrilled with the overwhelming success of-the families who are committed to breaking the cycle of poverty and building
a strong foundation as they see the benefits of healthy relationships.
I look forward to continuing my work as a consultant for the San Juan Capistrano Housing Authority and appreciate the opportunity to
submit the attached proposal for your review.
Respectfully,
Margaret McClean
Exhibit A
Program Description:
The program goal is to offer inclusive support programs for the current and future residents living in
the San Juan Capistrano Housing Authority and Rental Subsidy programs.
The program is designed to meet the specific needs of the community served by providing quality,
cost-effective support services aimed at preventing homelessness, achieving self-sufficiency and
strengthening relationships. Offering long-term guidance and supportive opportunities assists each
household member to realize their full potential as productive,responsible and caring individuals.
Collaborative prap-rams include:
•
Budget Preparation and Review—weekly,monthly, quarterly, annual re-certification
• Career Counseling—College Counseling—Grants, Scholarship Opportunities
■ Case Management—weekly, monthly, quarterly and annual evaluations
+ Childcare: during workshops, school preparedness,after school and summer programs
■ Computer training and tutorial programs for—students and adults
■ Counseling, support groups, individual and family therapy
parenting skills, anger management and developing healthy relationships
+ Credit Counseling,debt consolidation, first time homebuyer preparedness
■ Employment assistance, skills assessment,resume development,career clothing
■ ESL classes
■ Family resource services
■ Financial evaluation and credit monitoring
■ First Time Homebuyer preparation and support services
■ Goal setting, short term, interim, long term—professional,personal, financial
■ Health education programs, first aid, CPR, disaster preparedness
+ Legal assistance and mediation services
+ Nutritional evaluations and community food distribution programs
■ School readiness
■ Senior service programs, nutrition, counseling, legal, professional services,transport,
elder abuse and identity theft prevention, and in-home healthcare as needed
+ Tax preparation
■ Tutorial programs for children and adults
+ Vocational services,program review and counseling
+ Volunteering, community, school and nonprofits
■ Wellness Programs—nutrition, exercise and stress reduction
+ Workshops-monthly
Specific pragranis are designed to assist and meet the individual needs of each household who are at
or below the federal povemt guidelines. The support services target the most urgent needs of the
residents while preserving their dignity and encouraging self-sufficiency.
The projection is that affordable housing in conjunction with support services provides a positive
environment for successful outcomes that benefit the families in the program and the communities
where they live. The program is focused on families who desire to achieve self-sufficiency within
three to five years.
An outcome study corn leted in Aril. 2018. realizes a 91% success rate for program participants
who successfully leave the San Juan Capistrano Housing Authority program. These: families are able
to secure stabilized housing as a result of theirincreasedd household income and hood credit ratings.
In addition. by cg leti.ng vocatioml training with certifications and/ or a college education With
advanced degrees. the families maintain full time errs lavment. Over 31% of these families are
re ared and positioned to fulfill their long terra goal to be a first time home owner.
1
Case Management:
Case Management meetings are scheduled monthly and reviewed with an assessment team.
The purpose of these meetings is to assess the needs and monitor the progress within each
household. The case management team reviews the income to debt ratios with the head/s of
each household and assists them in preparing a realistic budget, savings and employment
development plan. The goal is to increase the level of household income and savings in a
concerted effort to improve their financial stability as they work towards self-sufficiency. In
addition to the monthly meetings a detailed eight page excel budget is prepared by the
household and reviewed by the ease management team to insure that financial goals are set
and met. Financial advisors assist with debt consolidation and credit monitoring.
An assessment is also made on the utilization of workshops, academic or vocational
counseling, individual and family counseling, goals, monitoring of college classes and/or
vocational training enrollments and a review of the children/teen or adult needs for tutorial
assistance. Encouragement, support and focus lead to successful outcomes.
Community outreach is provided by the families through their commitment of six - eight
hours of volunteer work each month. The families volunteer at nonprofit agencies, schools,
churches and community events. Each family has a positive volunteer spirit!
A monthly home inspection is also provided by a case manager to evaluate the living
conditions, check for safety issues and/or the need for household repairs. When repairs are
needed, three bids are secured by companies insured and approved by the city. Before and
after photos document the need and resolution of the repair.
Current residents as well as prospective candidates for the city's program meet with a
designated case manager at the beginning of the contract. Weekly, monthly and quarterly
reports are submitted to the city. The reports contain an evaluation of the resident's
compliance with the established program guidelines, support services utilized and a detailed
accounting of the financial activities related to the program.
Program review:
• The resident agrees to pay the rent before the 10"' day of each month
• A late fee of$50.00 is due if rent is paid after the 10I` day of each month
• The resident agrees to work with the ease manager in preparing a weekly and
monthly budget with the goal of saving 10— 15% of their net income each month in a
verifiable savings or retirement account.
• Families accepted into the program agree to maintain full time employment and
attend class part time or attend college;vocational training full time and work part
time.
2
• Attendance at the monthly group sessions and workshops is required.
* Adults living in the household also agree to volunteer 6 hours a month
• Families or individuals attend counseling for (parenting, marital, anger management,
child and/or teen evaluations, prior domestic violence, tutorial assistance, senior
services, independent living skills training, vocational and rehabilitation services)
various counselors provide services to the families, seniors and individuals. Select
counselors are bi-lingual.
• Meetings are scheduled monthly with a case manager. Academic advisors, and/or
financial advisors are scheduled for additional sessions to assess and evaluate
academic and financial goals, life skills, debt resolution, credit and budgeting.
• Monthly paperwork(due on the first week of each month) that includes:
1. Gaal Sheet for each adult and teen in the household
2. Budget Report is prepared weekly and reviewed monthly for each family
(Household budgets identify all monthly income and expenses)
3. Supporting documents are reviewed along with the budget sheet that include
proof of monthly rent payment, household income, pay stubs, child support, bank
statements, Notice of Action forms, etc.
4. Account review is completed for all expenses:
Monthly bills received and paid, credit and debit card statements, groceries and
restaurants , school functions, books, class registration, school and athletic
expenses, gas, auto repairs, car registration, auto insurance, department stores,
pharmacy, etc.
• Tenants agree to a monthly in-home inspection, to maintain the residence as a safe
living environment and to report the need for repairs and/or maintenance to the
property management.
Monthly rent payments are to be paid either by online banking automatic bill pay, mailing a
check or personally delivering a check or money order to the San Juan Capistrano Housing
Authority.
Rent is considered late if payment is not received bythe 10th of each month. A $50.00 late
fee is due if paid after the 10`x` of each month. The tenant provides the case manager with a
rent receipt or bank statement confirming that the rent, late fee or Security Deposit,
if applicable, was paid.
3
airoruame mousing tsachground
Since 1997, Margaret McClean has worked with local non-profit agencies; county, city and
professional collaborative partners in the successful development of affordable housing
programs and support services that benefit low to very low-income residents in Orange
County.
A collaborative team of associates provide professional and clinical services focused on
breaking the cycle of poverty through education, financial literacy and wrap around services
that increases the potential for each family member to be successful, self-sufficient and
positive role models within the community.
Affordable housing is a necessity in Orange County. The rising cost of housing is a major
contributor to the continuing increase of the homeless population in local communities. Yet,
affordable housing alone is not sufficient. Studies show that counseling, case management
and vital support services are essential components in the development of an individual's
maximum potential and their ability to achieve self-sufficiency. Support programs are
strengthened and positive outcomes result when local collaborative and professional
relationships are developed within the community it serves.
A recent study completed for a local nonprofit shows that of the 286 family members served
within a 5-year period, approximately 74% of these families successfully transitioned to se
sufficiency when they received support ,cervices versus the low 26% success rate 4�yeatS
earlier when support service benefits were not available. The outcome results further showed
that clients receiving counseling, and a disciplined case management had a 22%higher long-
term success in remaining self-sufficient 12 months after exiting the Housing Program.
The program developed for San Juan Capistrano Housing Authority provides support
services and subsidized rent for applicants accepted into the program and realizes a 91%
success rate. The program length of 3-5 years provides an opportunity for household
members to secure a higher"education or vocational training, improve their credit and
increase their savings.
The attached testimonials were provided by several families who are currently in the
program. Their experiences bring to the forefront the critical need for affordable housing
and the importance of providing wrap around support services. The poignant insights
humbly shared illustrate challenging journeys yet also present the positive steps and direction
that they are taking to break the chains of abuse and poverty. It is our goal to open the doors
of opportunity and break the cycle of abuse and poverty for the next generation in each of
these households. This program offers hope with opportunities. The families are thankful for
the opportunities provided by the San Juan Capistrano Housing Authority Program and it is
an honor to work with these amazing families.
The families in the program are determined to set and meet their personal, professional,
academic and financial goals. They are focused and committed to make a positive difference
in this world.
4
Eligibility Recommendations:
In order to be eligible the potential resident must be Iow to very ion►- income. The new
applicants agree to maintain employment, attend college or vocational training and -
most important - be willing to work towards improving their household income and strive
toward achieving self-sufficiency.
The families in the San Juan Capistrano Housing Authority programs currently meet the city
requirements and are re-evaluated at the beginning of their annual contract agreement. Local
churches, schools, community organizations and/or social service agencies,may also refer
applicants to submit a waiting list application for the program, thereby, strengthening the
collaborative partnership agreements for vital program services.
The guidelines for the housing assistance program encourage open lines of communication.
The mutual goal is to meet the needs of each household and achieve a broader impact on the
success rate of the residents involved in the program by offering support services and
resources.
Intake Process:
1. A potential client calls the city of San Juan Capistrano for housing assistance. The
housing administrator explains the requirements of the program and determines if the
potential applicant qualifies.
2. The prospective resident is asked to complete a housing waiting list application. The
head(s) of the household meet with the housing administrator and/or case manager for an
initial interview when a housing unit is available.
3. If the applicant appears to be a good match for the program, another interview is
scheduled. The purpose for this interview is twofold. First, the applicant learns more
about the program to determine if the resident's goals align with the program goals and
procedures in an effort to achieve self-sufficiency. Secondly,the support team reviews all
the applications to determine which family will gain the most from the program.
4. The applicant is to turn in a DMV report, credit report, copies of each household
member's social security cards, copy of birth certificates, copies of three recent check
stubs, employment verification, two reference letters an academic or vocational plan, and
agrees to a criminal background check and drug screening.
5. The case manager confers with the city and within a week and a half, the applicant is
notified as to whether or not they are accepted.
6. Once the home is ready for the new resident's, they are given the program guidelines and
agreement to read and sign. The new tenant signs the lease, security deposit/s required and the
rent is collected and the keys are given for the home and mailbox. The case manager conducts
a walk-through of the home with the tenant and then the tenant signs the inspection report-
5
Case Management and Counseling Team:
The progEam mann er and case manager. counselors and collaborative partners assiened to the
families in the housingro ram rovide support and guidance for the residents in the progLam.
The coanrselor s oal is to meet with all farttilies for groyp and in individual sessions. The initial
evaluation includes an emotional need(s) assessment for each family member. Parental life skills
assessment, parenting and communication skills, stress and anger management levels and the
specific need(s) of a child or teen in the family are all assessed. Residents in the program who
are seniors and or disabled will have additional. needs/support and vocational or rehabilitation
assistance.
The case manager helps the residents stay focused on their goals and monitors the compliance
with the program guidelines and support service and volunteer commitments. Frequently
parent(s) need assistance with credit repair and /or legal aid and all residents need guidance in
establishing and managing a monthly budget. The case manager assists each client with an
individualized plan to reach his or her ultimate goal of self-sufficiency. The amount and type of
needed assistance will depend on the individual client.
The program and case manager also act as a liaison between the counselors, collaborative
support team members and the city in ultimately providing a holistic approach when working
with each household as they strive towards self-sufficiency. The goal is to have monthly
meetings to evaluate each family's progress. The case manager completes a unit inspection
report when making the monthly in-home visits. This report describes the home's condition and
the need for maintenance or repairs. Like any home, the residence may be cluttered at times:
however, families are encouraged to keep it clean, safe, and to provide a healthy living condition
for the household environment and family's stability.
Neighborhood Watch
The Little Hollywood community has an active Neighborhood Watch Program. Neighborhood
Watch meetings are scheduled weekly with property management and Neighborhood Watch
Captains. Reports of suspicious activities or crimes are discussed with the tenants in an ongoing
effort to educate the community on safety and to reduce crime in the area.
Neighborhood Watch signs are posted within the community. A parking sticker is provided for
each vehicle registered to a tenant identified on the lease along with one Guest Parking Hanger
per household. Parking controls have reduced the incidence of crime from surrounding areas
using the community as a drop off and pick up area for illegal drug trafficking.
Scheduled workshops provide education on the crime prevention programs in the community.
Presentations are scheduled with Celina Corley, Crime Prevention Specialist with Orange
County Sheriff Department — San Juan Capistrano Police Services and the discussions include
Home Security, Vehicle Security, Vacation Security, and contacting the Orange County Sheriff's
Department when a suspicious activity or crime is witnessed.
Information packets provide each household with important safety information, Home Security
Checklist and important contact and Emergency phone numbers.
6
Length of Stay:
Tenants are Re-certified Annually- (Refer to Program Guidelines)
Each tenant will sign a lease, and case management/support services agreement. The city can
present a 30-day notice to end the lease agreement, and case management and support services if
the resident is not complying with the guidelines of the program.
The program provides each household with the opportunity to save up to 10 - 15 % of their
monthly income by offering various support services that reduce the household expenses. The
head of household will be asked to open a savings account. The case manager will explain the
benefits: (1.) Savings provides security in the event of an emergency and (2.) Savings is a
reserve to assist the family when exiting the subsidized program as they resume paying full
market rents or pay on their mortgage.
The resident is asked to write a progress report after 12 months in the program to explain what
they have gained to date from the program and to set their goals for the next 6 months. This
helps the head of household to focus on the purpose and their commitment to the program. It also
emphasizes that the program has a designated timeline.
The case manager reviews with the household goals set each month and quarterly assesses their
progress. Annually the household is re-certified and if the client is following the guidelines of
the program, is income eligible and achieving their goals personally, financially, professionally
and academically the program would most likely be extended for the next year.
The recommended length of time in the program is from three to five years.
Each household has a limited window of time in this program. Hopefully, with support and
guidance,they will be ready to transition to independent living. Not all families will be ready for
this change. It is up to each individual to utilize the resources of counseling, support services,
financial planning, budgeting, computer classes, workshops and advanced education and/or
vocational programs to increase their skills and income. The proposed support services are vital
tools that assist in achieving their goals. Those individuals who successfully transition out of the
program will then open the door for a new family or individual to participate in the program.
Providing► theMCe L sa— tools within a positive environment call raise an individual's
sel -esteem and improve their petentialfor achie�*2,-success. As each amill- inember works
lotivardr achievitt their individual goals Ilse , have the opportunitr to become sel su acient
and hreak the . pole poverm
7
Contract recommendations:
1. MDM and Associates to provide strategic planning, direction and collaborative program
development for improved support services to the resident/tenants living in the San Juan
Capistrano Housing Authority program. The expanded support services are to benefit
families, seniors and individuals in the program.
2. MDM and Associates agrees to provide property management, attend scheduled
meetings, review all housing applications and provide the city with monthly statements
for all costs related to program services and operations. In addition, weekly, monthly
and quarterly reports will provide an overview of the professional and support services
provided and ind'iv'idual case management assessments that track the progress and
program compliance for each adult resident in the program.
3. The City of San Juan Capistrano is to provide MDM and Associates with a list of
approved vendors for repairs and maintenance. Maintenance and repairs are to be on a
separate budget. MDM and Associates will secure three bids for repair, take photos
before and after the repair and notify the city of the anticipated revision of approved
repairs. In the event of an emergency repair, the city will be notified by email and
voicemail with a follow-up call and provided with an estimated cost for the repairs.
5. MDM and Associates will submit a monthly invoice for client support
services, case management, program support services and property
management as specified in the fee schedule and/or contract.
Projected Outcomes, Goals and Benefits:
(1) That all residents in this program will be strengthened through their case management,
life skills training, budgeting, counseling, workshops, job development and family support
services to achieve the goal of self-suff ciency
(2) That able working adults will secure and retain permanent full time employment and
increase their future employment opportunities by furthering either vocational
training or college education
(3) That savings accumulated while in the Housing Program will provide a financial
'`Reserve'for future housing and emergencies
(4) That upon exiting the program resident/s secure and maintain permanent housing
(5) That the adults living in the household will continue to provide volunteer services
within their community.
8
Collaborative Partnerships
MDM and Associates, in partnership with the following collaborative partners, agree to
provide comprehensive support services and programs to the households in the
San Juan Capistrano Housing Authority.
Boys & Girls Club of Capistrano Valley
James E. Littlejohn
Executive Director
One via Positiva
San Juan Capistrano, CA 92675
Program Highlights and Benefits of the Boys and Girls Club:
Developing character and leadership, education and career development, sports and
physical fitness programs, art expression and appreciation, encouraging healthy and a
positive behaviors and competence in young children and teens
Empowers youth to support and influence their club and community,by sustaining
meaningful relationships with others, developing a positive self-image, and sharing in the
democratic process by participating in various leadership roles. Strengthening awareness
and acceptance of cultural identities
Assists children and young adults by encouraging them to become proficient in basic
educational disciplines, setting personal goals and developing core competencies to live
successfully as self-sufficient adults
Community Health and Enrichment Collaborative Partners
Employment Development Programs
Career Development Counselors,Education and Scholarship Advisors
Health Insurance and Health Education
Parent Education& School Advocacy Programs, Tutoring and Mentoring
Family Counseling and Child and Teen Services
Senior Support and Outreach Services
Legal Services
Bilingual and Bicultural Counselors
Individual and group counseling
9
Dayle McIntosh Center
Disability Resources and Advocacy
South County
24012 Calle De La Plata, Suite 210
Laguna Hills, CA 92653
The services provided include: advance empowerment and inclusion of all persons with
disabilities advocacy,ADA training, core independent living skills training, emergency
network for the deaf,transition services,housing assistance, computer training,employment
services, benefits counseling, vocational services, client assistance programs,personal
assistance services, and peer support and counseling.
Dead Start
San Juan Capistrano, CA
Quality early education, comprehensive health and mental health services,nutrition
education and family support services. School readiness activities, including a formalized
transition plan into the kindergarten program, services for children with disabilities,parent
education classes, comprehensive health,nutrition and social services.
South County Senior Services
Age Well, Council on Aging,In-home Support Services and Advocacy Programs
San Juan. Capistrano
Various Support Services are provided to seniors in the community that include:
Legal assistance, Counseling, Tax preparation, Insurance policy review,advocacy,
meals served at the senior center,meals on wheels delivered to the home, transportation
services, physical fitness classes, computer classes, driver safety programs, in-home safety
assessments and home care assistance plans, immunizations, medical screenings, social
clubs, gatherings, excursions and outreach.
NeighborWorks- Clearinghouse- South Orange County Banks
Orange County
First Time Homebuyer and down payment assistance programs provide buyer education,
and realtor assistance with loans designed for Low-to Moderate Income Households.
10
Additional community support service partners include:
Age Well
Big Brothers—Big Sisters
Boy Scouts
Camino Health Center
Catholic Charities of Orange County
Computer Learning Centers
Clearinghouse
Consumer Credit Counseling
Family Assistance Ministries
Family Counseling—contract services for individual needs of the household
Families Forward
Girl Scouts
Habitat for Humanity
Head Start
H.E.A.D.S.Upward
Human Options
Illumination Foundation
Legal Aid and contracted attorneys based on family requirements
Meals on Wheels
Mission Basilica
Mission Hospital—CHEC Resource Center
NAMI
OCTA
Red Cross—CPR Training and First Aid
Regional Occupational Center(ROP)
South County Outreach
Schools on Wheels and School readiness programs
St. Vincent de Paul
The Rotary Club
Union Bank of California
Volunteers of America
Wells Fargo Community Partners
Wellness Foundation
Women Helping Women
Working Wardrobes
WIC
additional collabortuiu a ncies and t•o essional services are selected based on the
individual or famtly need.
11
MDM and Associates
Program and Property Management
Margaret McClean
Case Management Advisors
Lorraine E, Fox,Ph.D.
Susan Mehta,M.A., B.A., CIP, Certified Intervention Specialist
Counselors
Michael Angioli, Ph.D.
Kate Baxter, MFT
Ann Friedman, MFT
Holly A. Plummer, LMFT
Kimberly Salter, Ph.D.
Education and Vocational Program Advisors
"ferry Olson, Ph.D.
Shannon Mumolo, M.S. Ed.
Employment Development- Computer Instruction
Larry Gates
Karen Lynch
Finance
Suellen Rowe
Brian Bates, CPA
Fist Time Homebuyer Programs
Sahara Garcia
Helen Tran
Wellness and Nutrition
Kay Kearney, MHA
Mary Jane Curry, R.N., P.A.,N.P.
12
Margaret McClean
34231 Camino Capistrano (949) 374-0385
Capistrano Beach, CA 92624 margaret mcclean @msn.com
A successful community partner and leader with a diverse and extensive record of achievement in the development of
Affordable Housing Programs with Support Services.
MDM and Associates: 2005-Present
Consultant
Consults with county,cities and nonprofit agencies on affordable housing and program development
+ Provides property management and Neighborhood Watch Programs to fortify and maintain safe communities
• Develops workshops focused on financial literacy, life skills, healthy communication and relationships,career and education
• Collaborates with agencies and community partners on First Time Homebuyer Education Programs
Excels in developing collaborative relationships with vendors, professional networks and community resources
• Partners with public and community agencies in developing specific program goals, objectives and successful outcomes
Advisorto nonprofits on fund development, board development,grant research, and community relations
■ Manages logistics, project and program budgets, and assist with contract negotiations
• Excels and stays focused in a creative, fast-paced and changing professional environment
Ensures community support by developing and implementing effective public relations and public information programs
Motivates and retains staff, associates,clients,community partners and agencies by being a positive team player
Meets and exceeds established goals
Keena-Thomas Communications: 2004-2005
Vice President, Marketing
Developed creative concepts and innovative approaches to promote,advertise,coordinate and plan community programs
+ Targeted and secured corporate donors to sponsor community and county programs and events
• Assisted in the draft and review of proposals for potential contracts with city,county,federal and nonprofit foundations
• Represented the public and community affairs agency in meetings with corporations, nonprofit foundations and local cities
Assisted in the redesign, pre-press recommendations and print production of collateral materials produced for cities,
campaigns and community relations publications
Saddleback Community Outreach: 1999-2004
CEO-Executive Director
Board President 1997-1999
+ Promoted the organization's mission, we help those who help themselves by giving hope and assistance
n Provided strategic planning and development of collaborative programs and projects to benefit the communities served
Expanded and secured funding for supportive services to include transitional housing counseling,case management,career
assessment, professional clothing for interviews,computer leaming center,legal assistance, car donation program, medical,
dental and prescription vouchers, rental and utility assistance, adopt-a-family and back to school programs,opened thrift store
Developed and reviewed policies, procedures, made administrative decisions, evaluated contracts and financial reports
Created fund development campaigns and identified alliances and partnerships for corporate sponsors
Implemented community relation strategies and programs for fundraising,planned giving, volunteer recruitment
Identified individuals,foundations, organizations,government agencies and corporations for potential grants and donations
Assisted in writing and editing foundation and govemment grants to fund the agency programs and support services—
exceeded agency funding and grant awards each year
+ Designed collateral materials and annual reports, secured in-kind donations for agency website and video production
t Participated in and made presentations to professional and community organizations,government and economic development
committees, local cities,corporate,college and foundation boards
• Collaborative team building skills in working with volunteers,staff, boards,community, corporate and govemment leaders
• Demonstrated excellent organizational, interpersonal, verbal and written communication skills
Prior Professional Affiliations:
American Cancer Society, Fund Development
American Diabetes Association, Campaign Development
Arthritis National Research Foundation, Board of Directors
Association of Fundraising Professionals
Breathe Wellness Foundation, Board of Directors
Irvine Chamber of Commerce
Jesuit Volunteer Corps
Laguna Hills Chamberof Commerce, Board of Directors
Laguna Niguel Chamber of Commerce, Board of Directors
Laguna Niguel Economic Development—Governmental Affairs
Orange County Fire Authority, Memorial Campaign-Fund Development
Rotary International
SCO Board of Directors
South County Chambers of Commerce
Current Professional Affiliation:
H.E.A.D.S. Upward, Inc. Co-founder, Board President
Professional Recognition:
Woman of the Year,"Advancing the Status of Women"Soroptimist International
Woman of Sage Award, "Community Enrichment and Outreach"
Businesswoman of the Year, South County Chambers of Commerce
Paul Hams Fellow, Rotary International
Agency Recognition: SCO
CEO-Executive Director
1999—2004
Community Service Commendation,
Passkeys Ethics in America, California State Senate
Outstanding Contribution and Dedication to Community Development,California State Assembly
Commendation Ethics in America, County of Orange
Good Neighbor Award for Outstanding Service to the Community, State of California
Education:
Mount St. Mary's College, Los Angeles, California
Bachelor Studies: Nursing
Little Hollywood Housing Program—SJC Housing Authority Program
Newspaper Article on families in the program reaching their goals
Capistrano Valley News: 2011
Orange County Register: 2011
Outcome Study
Tenant Year Number in Program Credit Evictio Market First Time Education/ Career Children planning
Name Program Household Duration Rating n rate Homebuyer Notation at program exit to attend
Exit housing at achieved College
program Program Exit
exit
Sep-Higgins 2018 1 adult, 4 teens 5 years Excellent Yes Pre-Qualified B.A.—M.A. High School Teacher 4
Zerguera 2018 2 adults, 2 teens 5 years Excellent Yes Pre-Qualified B.A.—A.A. Business-Business 2
Douglas 2017 1 adult, 1 child 5 years Good - Yes A.A. R.N.studies-Medical 1
Ochoa-Lua 2017 1 adult, 1 child 3 years Excellent Lease Yes A.A. Business Manager 1
Option to
Purchase
Torres 2017 2 adults,4 5 years Excellent - Yes B.A.—B.A. Business-Banking 4
children
Morse 2017 2 adults, 1 teen 5 years Excellent - Lease Yes B.S. Resp.Therapist
Option to Business 1
Purchase
Harrison 2017 1 adult, 2 children 3 years Good _ - Yes - M.S. Teacher 2
Gonzales 2016 1 adult,4 children 4 years Good Yes A.A. Event Planner 4
LeBlanc 2016 1 adult, 1 child 4 years Excellent - Yes Pre-Qualified B.A. in 2018 Business Owner 1
Orozco 2016 1 adult, 2 child 5 years Excellent Yes Pre-Qualified A.A.—R.N.-B.S. R.N.going for P.A. 2
Bohl 2016 1 adult,3 teens 5 years Excellent - Yes Pre- A.A.—B.A. study School District 3
Qualified
Darden 2016 1 adult, 3 teens 5 years Excellent Yes Pre-Qualified B.A. Program Director 3
€aosigarcia 2016 1 adult, 2 teens 5 years Good Yes B.A.—Ph.D. Grad. Student& 2
Program Counselor
Gomez 2016 2 adults,4 5 years Excellent Yes Pre- SBA—Self Emp. Business Owner 4
children approved
Hileman 2015* 1 adult,3 children 5 years Excellent - - Yes A.A./Accounting Finance 3
Gorder 2015* 1 adult, 2 children 4 years Excellent - - Yes Master's Degree Counselor-to 2
Counselor Special Needs
Students& Families
Crouse 2015* 1 adult, 1 children 4 years Good - Yes A.A./Goal B.A. Restaurant Mgmt. 1
Ayala 2015* 1 adult,4 children 5 years Good - Yes - Medical Tech. Emergency Rm.Tech 4
1 adult, 2 children 5 years Good Yes - 1-B.S./Nursing R.N.-ICU 2
Kelsey 2014
Duarte C-A, 2014 2 adults, 1 child 4 years Good Yes - 1—B.A./1-A.A. Business/P.T. 1
Dena 2014 1 adult,4 children 3 years Excellent - Yes 1—B.S.-R.N. Registered Nurse 4
Mendoza, 2014 1 adult, 6 children 5 years Excellent - Yes 2-B.S.&4-B.A. Pharmacist/law 6
Mendez, L. 2014 1 adult, 1 child 1 year Excellent - Yes �1 adult—R.N.- Registered Nurse 1
ICU
Bair 2014 2 adults, 1 child. 3 years Good - yes 1 adult- in Corporate Security 1
college
Brown 2014 1 adult, 3 children 5 years Good yes - 1 adult-B.A. Marketing 2
Garcia 2014 1 adult, 1 child 3 years Excellent - yes - 1 adult—in Corporate Mgmt. 1 ��
__college
Randall 2014 1 adult, 1 child 1 year Good - yes - 1 adult-in Corporate Sales
college
Mendez,A 2014 1 adult, 1 child___5_years Excellent - - Yes 1 adult-Trade Management 1
cert _
VerKuilen 2013 1 adult, 1 child 3 years Good yes - 1 adult-Trade Cosmetology/Hair 1
Cert d
Babb 2013 1 adult, 1 child 4 ears Excellent - Yes 1 adult—A.A. Escrow Officer-Mgr. 1
Eddy 2013 1 adult 3 years Fair - yes 1 adult-Trade Auto Industry -
Cert
High 2013 1 adult, 1 child 3 years Fair - yes - 1 adult-in Office Mgr. Law Firm 1
college
Schandral 2012 1 adult, 2 children 3 years Excellent - Yes 1 adult-B.A. Medical 2
Moreno 2012 1 adult, 2 children 2 years Fair - yes 1 adult—A.A. Early Childhood Ed. 2
Smith 2012 1 adult, 2 child 1 year Excellent - Yes 1 adult Trade Floral Designer 1
_ _Cert
Boyd 2012 1 adult, 1 child 4 years Fair - yes - 1 adult-Trade Senior Activities Dir. 1
Cert.
Duarte 2012 1 adult, 1 child 4 years Excellent Yes 1 adult—B.A. Teacher 1
Eastvold 2011 1 adult,2 children 2 years Fair yes 1 adult,Trade Restaurant Mgmt. 2
I
Cert
Pedraza 2011 1 adult,3 children 2 years Excellent Yes 1 adult—B.A. Medical Office Mgr, 3
Price 2011 1 adult, 2 children 4 years Good Jes 1 adult—A.A. Insurance—Self Emp. 2
Sottosanti 2011 1 adult, 2 children 4 years Good - yes 1 adult Trade Dental Office Mgr, 1
Cert.
Staben 2011 1 adult, 1 child 5 years Excellent jes 1 adult—A.A. Early Childhood Ed. 1
Vidal 2011 1 adult, 2 children 5 years Good yes 1 adult Trade Cosmetology -
Cert
Ayala 2010 1 adult, 3 children 5 years Good yes 2 adults Trade Hotel Industry 3
Cert
Barrera 2010 1 adult, 3 children 2 years Excellent - I Yes 1 adult—B.A. Senior Care Mgmt. 3
Camou 2010 1 adult, 1 child 4 years Good es 1 adult-A.A. Accounting Asst. 1
Johnson 2010 1 adult, 1 child 4 years Excellent yes - 1 adult Trade Early Childhood Ed.. 1
Cert.
Martinez 2010 2 adults,4 5 years Excellent - Yes 2 adults Trade Self Employed 4
children Cert
Torres 2010 1 adult, 3 children 2 years Excellent - Yes 1 adult-A.A. Office Manager 3
Uribe 2010 1 adult, 1 child 5 years —Fair-
es Disabled -
Garcia 2009 1 adult, 2 children -1years Excellent - - Yes 1 adult-A.A. Insurance Manager 2
Mendez 2009 1 adult,3 children 5 years Excellent - - Yes 1 adult Trade Self Employed 3
Cert
Cordes 2009 1 adult, 2 children 3 years Good - Yes 1 adult-A.A. Office Manager
Winship 2009 1 adult, 2 children 5 years Excellent - Yes 1 adult-A.A. Med. Billing Auditor 2
Elliott 2008 1 adult,2 childrt3eGood Yes - 1 adult-B.A. Teacher 2
Hawk 2008 1 adult ExcellentYes 1 adult TradeSelf EmployedCert
Smith 2008 2 adults,3 Fair Yes 1 adult Trade Restaurant Serverchildren Cert.
Avila 2007 1adult Fair Yes Yes 1 adult-B.A. Theme Park
Banda 2007 1 adult,3 children 2 years Poor Yes - - 1 adult-GED Unemployed
Reynolds- 2007 1 adult 5 years Excellent - Yes - Retired
"'"7 households
At program exit
from 2015-2018
are
Pre-qualified for
FTHB
They are saving
for their down
payment for a
home purchase
within the next Education at
Evictions two years
Program Exit:
Tenants
i Market Rate1 -GED
In Eviction 22 First Time
Housing Homebuyers 15-Trade-Voc,
Household Program After Rental 17-A.A.
Prlor to 2005 At Program
Program Exit At Program
Total 2005 Exit•�" Exit 23-B.A.or B.S,
3-M.A.
60 2 1 35-MRH 22 - FTH6 59-Higher Ed. -
Family Testimonials
13
April 26, 2018
To The San Juan Capistrano Housing Authority:
I am writing to tell you how thankful I am for the opportunity to be accepted into
the housing program in Little Hollywood.
After experiencing several life altering events, the loss of my parents, my wonderful
husband and then our family home, I found myself alone with my son to raise, protect,
care and provide for. Though not yet homeless, my rent was quickly becoming
unaffordable and it was through a previous resident that I heard about this housing
program-
I submitted an application to be on the waiting list and received a call from Margaret
McClean who reviewed the program requirements with me. I was working full time at
Dana Hills High School as a Teacher's Assistant for Special Needs students. I enrolled
at Saddleback College and started taking classes towards my A.A.
The following year, I received a call from Margaret that there was a one bedroom unit
that would be available in a month. We met and she reviewed all my paperwork and I
was told that she would get in touch with me in about a week. The following week, I
was called and informed that my son and I were approved for the program.
Margaret taught me how to create a budget, review and understand my credit, and
provided me with the necessary skills to develop my financial literacy and stability.
Though I have not done a perfect job at times, I have become more confident rather
than fearful in the handling of my finances, credit and credit monitoring.
The workshops have provided great resources and we can focus on living a healthy
life. Counseling has given me insight and support in dealing with the loss of my
husband and my son's father.
It is with a heart full of gratitude that I thank Margaret for her kindness, patience,
support and amazing teaching skills. She is a person who encourages us all to be our
best. I admire and respect her and this program for providing my son and I with tools
and skills that are life changing.
Kind Regards,
Linda R.
April 27, 2018
The San Juan Capistrano Housing Authority has truly been a blessing to our
family. Before we came into the program we were renting a bedroom in an
apartment and had no plans on ever renting or even buying a home. The rent for a
one bedroom was too high for us to afford.We were in debt with student loans and
didn't know how to save and manage our money.We both went to technical school
that left us in debt.
In this program we keep a budget of where our money goes and this helps us
save and manage our money.We have monthly meetings with Margaret,in which
we go over our plans,goals and budget.
In addition,we have monthly meetings as a community. In these meetings we
learn about different topics that will benefit us in everyway.We have had many
groups from the community come to our monthly meetings. Some topics were how
to invest our money wisely/saving money, First Time Homebuyer programs and
education, Community Neighborhood Watch,Neighborhood Works, domestic
violence education, how to keep our children safe online, stress management, and
parenting classes.
While being in this program it's mandatory that we are enrolled in school,
which has pushed us to stay in school.
Next year I will receive my Bachelors in Human Services. My husband will
has a few more years of school to accomplish his dream and get his degree. We have
money in our savings account, our credit went from poor to excellent and we are in
the process of Finding the right housing situation for our family.
We have grown so much as a family and as individuals. This program has not
only benefited us but our children as well.They have seen the dedication we have
put into the program and are learning from us.
We are truly grateful to be in a generous program and to have a wonderful
mentor like Margaret that has been there for us each step of the way.
Thank you!
The Chavez Family
April 24, 2018
To the City of San Juan Capistrano,
As members of the Little Hollywood housing program,we are very grateful for this opportunity
that the city has given us. Before we entered the program, our housing space was very limited. We lived
with my parents when we first heard about Little Hollywood and we signed up for the waiting list. When
we got the call last year about applying for the program,we were living with Faviola's parents.That area
of San Juan is overcrowded and home to many gang members and drug dealers.We were a family of
four all sleeping on a mattress in one of the bedrooms of the condo. Our daughter was a toddler and our
boy was a newborn at the time.We struggled with finding parking spaces, having privacy as a family,
and having adequate space for our belongings. It was also hard to cook and eat as a family.As a result,
we spent the time and money on fast food instead.This did not help us to contribute to our savings.
We have now been in the program for fourteen months.We are blessed to be living where we
are now with an affordable monthly payment. Our housing status has greatly improved. Our daughter
Melanie is four years old and enjoying her own space. Nicholas,our son, is going for two years and able
to go outside and play in the backyard garden without us worrying about gang members or cars driving
recklessly. I was able to finish my Master's Degree early last year. l was also promoted at my company
Vista Paint from store manager to sales representative. I am very happy with my job title, but I am
hoping to succeed more and move onto a bigger company. Faviola is now returning to school this
summer. She completed an Associate's Degree in Sociology in 2012, but wants to complete one for
Mathematics as well. She is still working part-time at an optometry office. Her goal is to get a Bachelor's
Degree and possibly teach math.
Our family goal is to be financially stable and buy our own house. Currently, I am paying off my
school debt. In the future, I want to be able to provide for my children's needs without struggling with
school or credit card debt. I want to eventually obtain my Doctorate's degree as well. As parents, Faviola
and I want the best for our children and hope to be the best role models for them.They deserve
happiness and a safe environment and Little Hollywood has provided both. We cannot express our
gratitude towards the city of San Juan Capistrano, Little Hollywood,and Margaret.Thank You!
-Francisco Medina and Family
April 27, 2018
To describe this program and myjourney within in it,the two best words I can use is `Life Changing."
This gift,The Little Hollywood program,was offered to me 3 years ago when all I had was a blow up mattress, a dresser
full of clothes,and the weight of the world to provide for my son and I riding on my shoulders, it was paralyzing.As a
single mother, I worked forty hours a week, living paycheck to paycheck,sometimes running out of money, and sleeping
on a couch not knowing what the future would hold for my son and I.The day I received the phone call that i had been
approved for the program, I broke down in tears and for the first time since my son was born, I had hope of a better
future.
Margaret explained to me the requirements and expectations of the program and it was terrifying, but at the same time,
it was the building blocks necessary to be successful and independent. I had anxiety and fear that this program was
going to be too much for me to handle and that I was going to fail. But what makes this program so unique and
successful is the woman who leads it, Margaret McClean. Her compassion and dedication to guiding you to be your best
"self° is what calms your fears.She takes you under her wing and teaches you how to fly again. She pushes you out of
your comfort zone because that is the only way each and every one of us is going to grow and develop the necessary
skills we need to make a better life for ourselves and our families.
Margaret goes above and beyond to seek out trusted resources to come out and educate us on how to be both
financially and emotionally stable which are the two most important components in being successful and independent.
When I started this program, my credit score was in the low 500's. I had not had a savings account in over ten years and
I did not qualify for a credit card. I had a job working in retail where there was no room for advancement or a raise in
wages. I was able to go back to school and because I was given the chance to further my education, I have obtained a
new job making substantially more than I was at my previous employer. I have opened a savings account, I was
approved for a credit card,my credit score has increased to 758,and I am debt free. I also got married and because of
this program and the stability it has provided, I was able to make healthy choices in my personal life. My son has a step-
father who worships the ground he walks on and I have a husband/life partner to build a life with that I never thought
was possible. I would not be where I am today if I was not a part of this program and its workshops it provides,they
have taught me how to fix my credit, how to budget my finances,where to go to get the necessary services to heal and
strengthen my family and self,and most importantly, how to plan for my future with financial and emotional stability.
I can't say enough about Margaret McClean and the Little Hollywood Program. Her hard work in providing us a strong
foundation and guiding us to be successful is a once in a lifetime gift. I grew up in San Juan Capistrano and have lived
here for over thirty years and I am blessed to be part of such an amazing city that provides a program like this because
not only is this city full of history and beauty,but through Margaret and the Little Hollywood Program, hope is being
restored and lives are being changed in ways we thought could never be possible.
Nikki T,
April 24, 2018
To Whom It May Concern:
My name is Raquel. I am the mother of two boys aged 8 and 6.
The Housing Program of the City of San.Juan Capistrano has saved my life.
When I first applied for this program,my husband and I were the parents of two children and living in housing
that we could no longer afford. We lost our business, our home and our family was on the verge of being
homeless. We moved in and out of temporary housing with friends and family—sleeping on couches and the
children were in sleeping bags.
I talked to Margaret McClean for over a year and was given community resource information. We kept in touch.
About a year and a half later we received a call to set an appointment to review our employment and education
plan. We met, and month later another call came from Margaret stating that we meet the requirements for the
program and a house was available for our family. It was the first time in over a year that I had felt there was
hope.
I was so grateful for a place to call home; I was broken, 75 pounds heavier than now and filled with
incomprehensible demoralization and shame. I had no idea at the time, that this program would restore me to
sanity and give me my dignity and sense of purpose back.
This program is incredible because it is run by a person who believes in our success and someone who gives us
a hand up and not a hand out. It has great structure, yet is personalized. In my experience,we have felt cared for
and encouraged every step of the way.
When I entered the program I was approximately $75,000.00 in debt to the government with tax liens from our
prior business. My credit was shot and I had a car that was always broken down. I took a job making only$9.00
per hour at a restaurant in San Juan Capistrano because I was able to walk to work. Within six months following
our family moving into the housing program, my husband left us. I wanted to die. I had two small children and
felt abandoned. The only thing keeping me going at the time was that my children and I had a roof over our
head and someone in my corner who would guide me to my growth. THANTK YOU MARGARET!
During the time that I have been in the housing program., my son was diagnosed with a heart condition. This
program carried me through with counseling and support. A year after that, I was told that I had pre-leukemia.
I was reduced to working part time, and this program was there for me. Today, after many treatments the
pre-leukemia condition is gone, although, I continue to see my oncologist and receive infusion therapy as
needed. This program was with me and my family every step of the way. I cannot imagine being able to go
through the challenges we faced without the support and our stable and affordable housing.
This program has not always been easy. Going to the workshops, completing a weekly budget,having home
visits, working and going to school, and always striving to be better,requires constant action and focus on my
goals. I have done the work and it has paid off. I have not done it perfectly, but progress is not perfection.
Today, I am healed in so many areas because of this program! My children are happy and we are improving our
lives through a healthy lifestyle. Today, I only owe $500.00 to the government; I have re-established my credit
and looking at the possibility of purchasing a home in the near future.
I currently have an executive level management job and finished my classes in Real Estate.Next month, I plan
to take my Real Estate License exam. I now drive a reliable vehicle, and am able to be a great mother, because
of counseling, classes and the support provided by this program.
I will never be able to repay what this program has done for me and my family. This program helped me smash
my old belief system that physical and verbal abuse was acceptable. I believe in a power greater than myself.
My self-esteem and confidence is opening doors for future opportunities as I now understand how to develop
healthy relationships. The support and fellowship from all of the neighbors in our community is great. We work
together to be our best selves. This program and my experiences are helping me to feel empowered with hope,
purpose and opportunity. I am becoming the woman I was intended to be and owe it all to this program.
Thank you from the bottom of my heart.
Raquel O.
Apri122,2018
This is the personal testimony of Shanel.Castrejon
In the summer of 2012, 1 packed up my three young boys, and whatever I could fit into
our car,and moved into a domestic violence shelter. I had been a stay-at-home mother for four
years, with no intention of continuing my career,when I realized that my children and I were not
safe in our own home. At first, I thought we just needed to get away to give my husband some
time to come to his senses. It took some counseling and education for me to learn that we were
all victims of domestic violence, and that we could not go back. As I continued through my
program and learned about boundaries,healthy discipline, and the resources available to me, I
grew stronger and more independent.
In September 2014,we graduated from the domestic violence program, and I got my own
apartment. Around the sane time that 1.moved into this apartment, I had also put my name onto
the list for Little Hollywood in San Juan Capistrano. It was scary being out on my own,because
my income was $2,200 per month, and my rent was $1,950 per month. I had a savings from my
divorce settlement to subsidize me for two years,but I wasn't sure what I was going to do after
that. After a year and a half at this apartment,any savings was starting to run out. I had applied
for a home with Habitat for Humanity, and went through the process of being interviewed and
vetted, but was turned down because the Board of Directors chose another family instead. I was
starting to feel desperate. I searched for a roommate on the internet, and found a nice woman
with a child,but an unsteady income. It didn't seem like the best option, but we needed help.
All this time, I had also developed a strong conviction in my heart to go back to school to
get my MA in psychology. I really wanted to be on the other side of the tragedy of domestic
violence,by educating men, women, and children about healthy relationships. The other reason I
wanted to go back to school, is because I knew it was the key to increase my income. I just
didn't see how it was financially possible. I received the phone call from Margaret and she told
me that there was a home for us and I had to be enrolled in school. It felt like divine timing. I
believed that this was my green light to pursue my dream!
We have been living in the Little Hollywood community for two years, and we love it
here. My boys are thriving in school, and they feel relatively safe in our neighborhood. I am
making progress in school, and completing my goals of saving money,while paying my monthly
tuition. I will be graduating without school debt. I started working for Western Youth Services
in October 2017, and plan to do my practicum there. I am hoping;to get hired as a paid intern at
WYS as well. I believe that with my experience, my education, and bilingual Spanish skills,I
have a fairly good chance of finding a job as a therapist or social worker, and thereby doubling
my income. I am still on the list for Habitat for Humanity, and will be putting my name on the
lists of other affordable housing programs,just in case my career is not where I hope it to be
when I finish the program at Little Hollywood.
I want to thank all of the individuals that run the San Juan Capistrano Housing Authority
program. You are making a profound impact on my life, and the lives of my children. It is
difficult for single mothers to find safe housing, as many times we are put into compromising
situations, out of desperation. I grew up with a single mother, and as a child, I remember being
afraid of some of our roommates and boyfriends. Fortunately, my children aren't experiencing
that kind of fear, because I was able to break the cycle of abuse and violence in my life. I
couldn't have done it without support,which is why I am so grateful.
Sincerely,
Shanel Castrejon
RE GO" ISTER.
San Juan helps homeless become homeowners
Py BRITTANY LEVNE
2011-06-24 08:49:52
�-` On a whiteboard was a list that read"career training," "credit
counseling" and "parenting classes," but Margaret McClean wanted
to add one more.
"Wouldn't it be fabulous if someday you could own your own home?"
the manager of a specially crafted affordable-housing program in San
Juan Cap€strap- asked program participants during a talk at the city's
g Community Cerner in 2P)5.
There's no way, the participants responded.
To that, McClean had one thing to say: "What if?"
Since then, several participants in the Little Hollywood Affordable Rental Housing Program have become
homeowners. They are single mothers, people who lost their jobs and others who had hit rock bottom.
Many were once homeless, had never heard of a credit score and never dreamed of homeownership.
Several Orange County cities use money from the Qepartmeni ai Housing and Ur ,a n
for transitional housing and shelters, but San Juan is one of the few that accept families to rent city-owned
housing for three-to five-year terms. It requires them to take classes appropriate to meeting desired goals,
participate in small group sessions and meet with an adviser once a month about their budgets and life
issues.
SEE A SLIDE SHOW HERE OR AT LEFT. MAP
Rents at Little Hollywood are dependent on income, but on average, the one-, two- and three-bedroom
units range from $450 to$1,100 a month.The market rate for a two-or three-bedroom townhome or
apartment in San Juan Capistrano is $1,450 to $2,100 a month.
Since 2007, seven of Little Hollywood's 34 families have bought their own homes, and many more list that
as a long-term goal. That's atypical for affordable-housing programs, McClean said. By comparison,the
Oral-., e uounty Housinc-Authority provides rental subsidies through HUD to 11,000 families in 31 cities. In
the past few years, fewer than 10 have bought homes, mostly out of the county, said John Hambuck, a
Housing Authority manager. OCHA offers classes similar to Little Hollywood's, but they are voluntary and
have about 250 participants.
GETTING STARTED
In 1999, San Juan Capistrano,through its Redevelopment Agem, , bought migrant-worker housing near
the Los Rios District, tore them down and built 14 prefabricated homes intended for low-income residents.
At the time, if you qualified for affordable housing, you could stay there indefinitely.
About six years later, the city enacted time limits and hired McClean as a consultant. She designed a
mandatory educational component. The program now has space for 34 families and has a two-year
waiting list.
http://www.ocregister.comkommon/printer/view.php?db=ocregister&ld=305771 5/24/2011
THE ORANGE COUNTY
T�X. GISTER
San Juan helps homeless become homeowners
By BRITTANY LEVINE
2011-06-24 09:00
ar° �
u
Susana Mendez enjoys her home's kitchen with daughters Alexis, 12, left, and Marlene, S. The single mom
got help through the Little Hollywood Affordable Rental Housing Program in San Juan Capistrano.
PAUL RODFRUGUEZ, TIHE ORANGE COUNTY REGISTER
O Copyright 2019 Freedom Communications.All Rights Reserved.
PdvacvPoiicsy User�g
ream entI i 144
h4://www.ocregister.comi'Sections/printer./Photo/?id=3 05771&pie=5 7/3/2011
171E U>f,lR4E C1h1lYl Y
AN EDITION OF SrFR
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j
5usana Mendez and her daughters Alexis, 14 lett,and Marlene,Or stand in front of their San Juan Capistrano home that Mendez bmught through Habitat for Humanity after
participating in San.Juan's Little Hollywood Affordable Rental Housing Program. X PAUL RODRIGUEZI4r,REcMER,c0hti
HO E AT LAST
LITTLE HOLLYWOOD HOUSING PROGRAM HAS HELPED CLIENT'S
097AtbL1 A e-'InAI TLiCV f%KlrC 'rUfllIIr-U"r IKAOnCC101 r *%A4wr A
EXHIBIT B
Schedule of Charges/Payments
14
61147.02100\1 0974777.1
SCOPE OF WORK DESCRIPTION
GotistiTfarie
1 PROGRAM APPLICATION PROCESSING FEE S Hours or Flat Fee TOTAL$
1.1 Review and screen the waiting-list applications for program eligibility. $ 45,00 50 $ 2.250.00 _
1.2 Contact all waiting list applicants(currentty228 applicants)and provide the following information: 9;300.00
iCurrent program description and_eligibiIity req ui rern ents. — $ 25:00. 100. $ 2,500.00 I
p ___ip_ (�3• _$ 6160 100 5 500.00 j
Oescribe.the waiitng{ist process and provide the current amici sled timeframe tt.S.
— Provide the names, addresses, and contact numbers for alternative housing programs and support service
agencies that are located within south Orange County;that are specific to the individual applicant(household)
o._ needs. — _ $ 31100 100 $ 3,000.00 _
Provide guidance and examples of cost saving measures specific to the hotmehold rleads(i.e.food pantries,
d. social service agencies,active rebates,etc,)..- _ $ 25100 100 $ 2,500.00
—Update the applicant contact information for applicants in order to provide future updates and housing support
(service recommendations as household conditions change. 14.00 100 1,000.00
1.3 Update the waiting list with current information and status updates. $ 10.00 228 $ 2,280.00
1.4 Determine appropriate household size for the available unit(s). 5 10,0010 $ 160.00
1 � _
As units become available in the Little Hollywood neighborhood,the Housing Consultant shall contact all waiting
1.5 list applicants and obtain/complete the following: $ 446.00
a. a ies of child custody.a�nd�vrc=doEurrantatiyn €Gable).
Conduct an inifial interview with households to review Program Guidelines and to — w
b; determine if they are qualified for the program based.,vn the following Program Guidelines: T_ $.._ .. 150.00 9..._...._ �. 1.350.00
U.S-CitlzenshigfPermanent Alien Resident Status.
5. Evaluate the household income to determine projeytied rent.
Iii. Household size-
.____....-
Iv. Household priority.
_ .
V. Initial household background check.
TSCOPE OF WORK DESCRIPTION
_
Complete in reviews of waiting list applicant's household gross incomes to determine final income levet. $ 150.00 _ 9 S 1.350.00
l — —- _--— ... _ _ ._
1it rc!7ort,S. j
Bank savings and credit.accounts for the past three months. T ��
Pa r]—_stubs for the past three months. _ —
_ }sv. Tax fill
ngs for the past three years.
v. Income to debt ratio.
,. .. - --- --- -- — - —
' I
(Complete in-depth criminal background check of household members to determine if there is a history of
d: _ �alcoholldrug abuse,or criminal history. W...— � $ 75,00 9 $ 675.00
e. —_ (Complete final interview with qualified households. ^ 50.00 9 450.00
Caioulate rents and security deposits for qualified households based on household size, unit size, and!
f. household income. — — 6. 20.00 9 $� 180.00
— Determine if a payment pian for sa:urity deposit payments Is.necessary,acid establish appropriate terms to bell f
[included in the lease agreement. �— — E $ 20.00 9 $ 180.00
[Meet with the Authority's Housing Coordinator to review the applicants alignment with the Program Guidelines,
_— h. ..._. sand finalize selected household for available unit. — _ — $ _ 50.00 9 $ 450.00
r- Meet with selected household to complete$ease andjijn!hs lease and P.s ram Guidelines. $ �20.�17 9 $ 180.00
--� — $ubmil signed lease and guidelines to the Authority!or final execution. _ — $ 10.00 9 $ 90.00
_k. _.._
Obtain cagy of driver license,au!e req s!ration,and auto insurance for houscrold drivers. { $ 5,00 9 $ 45.00
Complate household walk through, leasing checklist of rented condilions. and provide household with key,i
I. parking piss,and guest Pass. $ 50.00 9 $ 450.00
2 CASE MANAGEMENT AND PROPERTY MANAGEMENT
2.1 Review and screen the waiting list-applications for program eligibility, $ _ 0.65 50 ffi 500.66
Perform weekly reviews of household budgets for irregular expenses and council on appropriate andtor
2-2 concerning spending. S 75.00 25 S 1.875.00
Perform weekly meetings with the Neighborhood Watch captains regarding matters of safety concerns and
2.3 re its of criminal activity in the corn inunol . S 40.00 52 $ 2.080.00
SCOPE of WORK DESCRIPTION � 1
- - __ -
2.4 Perform weekly inspections of neighborhood for maintenance concerns. _ 40.00 52
Z5 Perform monthly home visits to review all Little Hollywood and Rental Subsidy Program household situations. $ 5,18 .00
tReview the hllosehol�l rom lance wltfii11e'1'>a ram grjfdeiinc s S 10.40 -� $ -
b. !Verify monthly rent payment .— —_.... — $ - 10.04 _ 28 $ 28n,on
c. ii�sct households for maintenance concerns. V _ $ — 25.40 28 $ 700,00
_ d. Establish and evaluate goals and needs for each family member. - 5 . 150.00 28 — �4,e�,;7.04
—
i. Educational and vocational -- -�
ii, Career �- - -
iii. _Financial --------_ - - --� --- _ - - .—... --
T
V. Personal —
Provide twenty-four hour, seven-day a week contact service for tenant maintenance not identified at monthly
2.6 inspections. $ 150.00 52 7.800.00
2.7 The consultant shall complete the following when maintenance concerns arise: $— 2.620.00 -
a... Document all evidence of necessary maintenance throughS. — _ I $ 14.00 ......-.... 28 $ 280.00 -
i
�b. Receive three bids for all maintenance repairs from kutftonty approved contractors. ^- _TM $ 50,00 28 $ 11400.00
— -._ 4......__ -
.
Send all holo documentation of dem�e_and bids to the Authority's Housing Coordinator forappmll $ 10.00 28 . ..$ 280.00 _
-d, Coordinate_repairs with Authority gM6d eoAtraoiar8 nd tenants. — $ 10.00 28 $ 260.003 1
Dccument all evidence of repairs through photos and send all photo documentation to the Authority's Housing,
e. Coordinator- _ $ 10.00 28 $ __..- 280,00
Scheduling monthly workshops on Friday nights for educational and growth opportunities for all program
participant's attendance(i.e.budget management,credit oversight,first time homeownership opportunities,
etc.).Workshops are scheduled on Friday evenings due to household work and school schedule and the
2.8 Community Center's availability- $ 8,0OD.00
a. I.oh
lSedula speakers. — — 9 mom� 12 $ 3,MOp
f- I
b.. 'Provide refreshments for all housahe;ds 5 200.00 12 _ 21400.00
SCOPE OF WORK DESCRIPTION
_
C. Provide child care services with the folloyjiM requirements: 250061
12 $ 3.000.00 1
CPRtraifiing.
...... . ......
......
11. First Aid cards,
Criminal back-ciround-check clearance,-
—-- —-—------------
Provide all Little Hollywood and Rental Subsidy tenants with counseling and support services as needed.
2.9 Support services shall be part of the Housing Coordinator's budget and include but not be limited to: $ 30.00.00 30,000.00
Career Counseling Emptoyment Assistance Senior Services
Child Care ESL Classes Tax Preparation
Tutoriny Financial Evalvarion WeRnass P.oqram
Vocational DwWap Goal SetLinq Plans LooAssistance
Credit Conef,An Health Education School Readiness
Provide twenty-four hour,seven-day a week contact service for Little Hollywood
2.10 and Rental Subsidy tenant counseling. $ 5.000-00 1 $ 5.000.001
...... .....
2.11 Annually re-certify all households. J S 16.250.OD
.......... ..........
_10etermine if household size isslill appropriate the unit. 0.00 25 - 760-00
ne current income level. _,7
h Complete-in-depth reviews of household_g rows incomes to determine —$--3-50—.00 _i5 8,750.00
i. Credit reports._ _
L Bank savings and credit accounts far the past three months. ...........
iii. Pay stubs for the past three months.
iv. Tax filings for-the past throe years.
V. Income to debt ratio.
.. ........
C. Calculate chanqe in rents(if an )for based on household size,unit size,and household Indome. $ 30.00 25 750.00
............................................................�..........
d, Review all household member goial s and pro glitss low§,rd meelling jR�gq-jtrrn_qN 5-00 25
SCOPE OF WORK DESCRIPTION _
(Meet with the Authority's Housing Coordinator to finalize household approval for re-certification for available
e. lunit: 75.00 25 $ . 1,875.00
f. Meet with selected household to complete lease and sign the lease and Program GLid_ files,_ $ 50.00. 25 —__ -$ 1.250.00 r
_ Prepare and Submit srgred lease and guidelines to the Authority for final execution _ — U181413.00 25 t.0013.00
2.12 Attending training and meetings as requested. 200.00 4 J $ 1300.00
213 Provide the Authority with weekly updates regarding the program status. 10.88D.00
a..— Review hoUSf•^^d concerns and successes. _ 75.00 y 52 S 3;9013.00
6, w jFeview maintenance:concerns and pnticrpaled capital im prove m Grits. $ 75.00 52. $ 39�o.fl0
I }
1..-
C. P,eview expected vacancios. _ _ _ $ 15.00 _ 52 $ 78(}.00
d. .. ._L—,Review activity of waiting lists. _ ——_ — $ 40.00 _rt 5 $ 20B4.00 -
Provide quarterly written reports to the Authority on all Little Hollywood and Rental Subsidy household's
2.14 progress in the program,including the following: $ 1,9,1,or,
a. Status of rent payments.Current/late and amount of late fees assessed. $ 50.00 — 4 $ 200.00 _
b_ — _ Status of all adults'employment; $ 50.04' 4 $ 200.00
C. Status of all household members'education. _ _ _ 50,46 4 $ 200.00
d, Status of sup nor,services used by the household.. _ $ 50.00 4
5fetus of workshop attendance. $ 25.00 4 100,00
f. . Status of home Inspectlon. _ — $ 150.00 4 $ 600.00
Recormmnr;atlons or comments on the housF`u':?'s progress 0f necessary). is 1013;0.0 4 S 400.00 —
Provide annual written reports to the Authority on the progress of the households who have existed
2.15 the program and maintained contact,including the following: $ ,p(jt},p(}
a. status of housing. _-0
$--....50.00. 25 1,254A0
~ - b. 5i2ltus of all adults'em la mart. — $ 50.0E1 25
SCOPE OF WORK DESCRIPTION
c. IStatus of all household members'eduaaficn. -- —Y —
__.. _ .--... .___..... _ _..�._._ _. 5 50.00 � 25 $ _ 1,250,00 --
d. Comments on the household's p
gr
roess_(if necessary). — $ .. _50.00 25 _ $ 1,250.00
i — --- -•
2.16 Complete an exit interview and walk through of unit for each exiting household. S 4,500,00
a (Provide a list of any unit damage and procure bids to remedy _. 100.L#0 9 $ sUo.00
b._ _. O.ocurnent all evidence of necessary repairs throu gh.photos and written docurnentatiorr. $ 75.00 9 $ 675.00
C, Receive three bids for all repairs from Authority approved contractors. — $ 36p.00. _� 9 — $— 1.350.00 — --
Prior to the twenty-first day following the household's vacancy, provide final letter by certified mail to tw ingi -
household of the itemized damage, written estimate to repair damage, and total Security Deposit amount
d. remaining tv be reimbursed. — $ T 25.00 9
r
a. Provide the Authority with exit summary innfttdi -___ _ --- 150.00 9 5 #;350:00
i. Move-out inspection analysis,
!_... ii. Bid estimate for repairs.
— iii. Photo documentation of unit condloon and rapatrs,
iv. Final letter sent to the household. I
v. Security Deposit amount to be reimbursed. _ _ --
--- — ...
Ivi. Household forwarding address- ^T
2.17 (Complete eviction procedures in accordance with State law if necessary. $
3 RENTAL SUBSIDY PROGRAM
Make rent payments to Landlords by the first of each month. The Authority will reimburse the Housing
3.1 Consultant this expense with the Authority s standard invoicing/payment process(every two weeks). $__ 20.00 _ 12 $ .. 240.00
Act as liaison between tenant and independent Landlords for any maintenance concerns and/or landlord tenant
&2 disputes. $__--20.00.1--12.. i 5-—.._.240.00 _ ....
3.3 Keep records of all household's progress,maintenance,and program compliance. —10.001--12 5 120.00 —
i
3.4 Oversee the household's compliance with the Authority's Program Guidelines. $ T�3DO.06 —
SCOPE OF WORK DESCRIPTION
Provide the Authority with written correspondence of any household that is in'violation of the Program
Guidelines, .- $ 50.001 _ 4 $ 200.00
Attend meetings with tenant households and Authority representatives to discuss violation and possible
L repercussions. _ _ _ _ _ _ _ $� 100.00 1 $ 100.00
�_. 13,200.00_
Adinierstratrve Assistance-P, 8nd pr 'l3!Man ent $1100 12 $
TOTALANNUAL FEE S iProgram Administration,Propertyy Masa ement,_Professional and Support Services —_ —. _. — r$ 138:820.00
_ .- -
i
NO 41.0
SAN JUAN CAPISTRANO
HOUSING AUTHORITY
REQUEST FOR PROPOSALS FOR HOUSING CONSULTANT FOR
LITTLE HOLLYWOOD AND RENTAL SUBSIDY PROGRAM
ADMINISTRATION AND PROPERTY MANAGEMENT
SUBMIT OR E-MAIL YOUR PROPOSAL BY 5:00 PM
ON MONDAY, APRIL 30, 2018 TO:
City of San Juan Capistrano
Attn: Laura Stokes, Housing Coordinator/Assistant Planner
Development Services Department
32400 Paseo Adelanto
San Juan Capistrano, California 92675
Isto kes(o-�sa n o u a_n cap i stra ii o.o rg
(949) 443-6313
1. INTRODUCTION
The San Juan Capistrano Housing Authority (Authority) is requesting proposals from
qualified firms for a Housing Consultant to administer the Authority's Little Hollywood
and Rental Subsidy program for a period of twenty-four (24) months, July 2018 through
July 2020. The Rental Subsidy Program is expected to end by 2020.
The Little Hollywood and Rental Subsidy programs assist lower income households by
providing reduced rents, comprehensive counseling, support services, monthly progress
checks, and monthly group workshops. The Little Hollywood program serves up to
twenty-four homes which are owned by the San Juan Capistrano Housing Authority and
rented to lower income households. The Rental Subsidy program serves up to four
households in single-family residential units; in which the households rent from
independent landlords, and the Authority subsidizes a portion of the rent to ensure the
rent remains affordable to the low income households.
ATTACHMENT 2
Request for Proposals (RFP)
Little Hollywood & Rental Subsidy Programs 2 � San Juan Capistrano Housing Authority
The Housing Consultant will provide property management services for the twenty-four
Little Hollywood units and surrounding Authority property (Attachment 1) and,
administer the Authority's Little Hollywood program and Rental Subsidy program in
accordance with the Little Hollywood Program Guidelines (Attachment 2).
2. SCOPE OF WORK
The scope of work requirements for the Little Hollywood and Rental Subsidy Programs
is provided as a separate document (see Attachment 3).
3. PROPOSAL REQUIREMENTS
Consultant proposals shall include a transmittal letter including a statement of
understanding of the scope of the project, the general methodology/approach to be
used, a description of the firm's background and experience. The Proposal shall be
signed by an individual authorized to bind the consultant and shall contain a statement
that the proposal is valid for at least a 90-calendar day period. The proposal will also
include the following:
3.1 A proposed scope-of-work (SOW), consistent with the Authority's SOW
requirements, including a description of the specific work tasks that will be
completed and work products that will be produced.
3.2 A list of similar housing programs managed by the firm and project manager(s);
including key staff to be used.
3.3 One-page resume of the project manager highlighting that individual's relevant
experience, skills, and education.
3.4 A proposed monthly fee to perform the services outlined in the Scope of Work,
including a breakdown of the estimated cost, estimated hours, and the hourly
rates for all personnel to be involved in the services provided.
3.5 A list of references for similar services provided.
4. PROPOSAL SUBMISSION
Interested firms or persons should submit their proposal in PDF format (600 dpi
resolution, color or black & white) by e-mail to Istokes(aosariELiancapistrano.orq in the
Development Services Department, City of San Juan Capistrano by the time and date
indicated on the coversheet of this RFP.
5. SELECTION PROCESS
A selection committee composed of City staff will review the proposals pursuant to the
City's adopted Purchasing Policies and Procedures to select the most qualified
Request for Proposals (RFP)
Little Hollywood & Rental Subsidy Programs 3 San Juan Capistrano Housing Authority
consultant with particular emphasis on the following factors consistent with:
5.1 A proposed scope-of-work (SOV ) including a description of the specific work
tasks that will be completed and work products that will be produced.
5.2 Completeness of proposal.
5.3 Firm's experience and resources.
5.4 Professional qualifications of key personnel.
After evaluation of the proposal, and subsequent interviews if needed, the Authority will
select the most qualified consultant with whom to negotiate an agreement to provide the
consulting services through the completion of the Project.
The Authority reserves the right to reject any or all proposals, to waive any informality or
irregularity in any proposal received, and to be the sole judge of the merits of the
respective proposals received.
6. AGREEMENT / INSURANCE REQUIREMENTS
The consultant selected for the study will be required to execute a standard San Juan
Capistrano Housing Authority Personal Services Agreement (Attachment 4). Proposals
shall include a statement that the submitting firm/person is amenable to all provisions in
the Authority's standard agreement. If a proposing firm/person takes exception to any of
the terms in the Personal Services Agreement, the firm/person must notify the Authority
of their specific issue(s) as soon as possible and determine whether the provision may
be modified. Insurance and indemnification requirements are not negotiable.
7. AUHORITY'S RIGHTS
The Authority may investigate the qualifications of any proposer under consideration,
require confirmation of information furnished by a proposer, and require additional
evidence of qualifications to perform the services described herein. The Authority
reserves the right to:
7.1 Reject any or all of the proposals and issue a subsequent Request for Proposals.
7.2 Cancel the entire Request for Proposal.
7.3 Remedy technical errors in the Request for Proposal process.
7.4 Appoint an evaluation committee to review proposals.
7.5 Seek the assistance of outside technical experts in proposal evaluation.
Request for Proposals (RFP)
Little Hollywood & Rental Subsidy Programs 4 San Juan Capistrano Housing Authority
7.6 Approve or disapprove the use of particular subcontractors.
7.7 Award a contract to one or more proposers.
7.8 Waive non-substantive errors or irregularities in proposals.
This RFP in no way commits the Authority to enter into a contract, nor does it obligate
the Authority to pay for any costs incurred in the preparation and submission of
proposals or in anticipation of a contract.
8. PUBLIC RECORDS ACT
Responses to this RFP become the exclusive property of the Authority and subject to
the California Public Records Act. Those elements in each proposal which are trade
secrets as that term is defined in Civil Code section 3426.1(d) or otherwise exempt by
law from disclosure and which are prominently marked as "TRADE SECRET",
"CONFIDENTIAL", or "PROPRIETARY" may not be subject to disclosure. The Authority
shall not in any way be liable or responsible for the disclosure of any such records
including, without limitation, those so marked if disclosure is deemed to be required by
law or by an order of the Court. Proposers which indiscriminately identify all or most of
their proposal as exempt from disclosure without justification may be deemed non-
responsive.
In the event the Authority is required to defend an action on a Public Records Act
request for any of the contents of a proposal marked "confidential", "proprietary", or
"trade secret", the proposer agrees, upon submission of its proposal for Authority's
consideration, to defend and indemnify the Authority from all costs and expenses,
including attorneys' fees, in any action or liability arising under the Public Records Act.
9. QUESTIONS
Questions regarding this RFP should be sent in writing to Laura Stokes, Housing
Coordinator/Assistant Planner via e-mail to: Istokes sanouanca istrano.or . Questions
concerning information already contained in the RFP will be answered in writing and
provided to all firms who have been sent the RFP or have advised the Authority's
project manager that they are preparing a proposal. Questions requiring clarification or
additional information may be addressed in an addendum to this RFP. All Authority
correspondence involving questions and answers related to this RFP will be provided to
all other known proposers.
Attachments:
1- Little Hollywood units and surrounding Housing Authority property
2- Little Hollywood Program Guidelines
3- Scope of Work Requirements
4- Standard Housing Authority Personal Services Agreement (PSA)
Little Hollywood Site Map
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ATTACHMENT 1
SAN JUAN CAPISTRANO HOUSING AUTHORITY
LITTLE HOLLYWOOD AFFORDABLE RENTAL HOUSING PROGRAM
GUIDELINES & OPERATING PROCEDURES
Adopted April 18, 2000
Amended August 16, 2005
Amended June 07, 2011
Amended October 02, 2012
I. INTRODUCTION
The San Juan Capistrano Housing Authority (Authority), as Successor Housing
Agency to the former San Juan Capistrano Community Redevelopment
Agency, now owns the property acquired, rehabilitated, and constructed for
single-family residences in the area known as Little Hollywood. The Little
Hollywood Affordable Rental Program maintains and provides affordable
housing to lower and very-low income tenant households for a period of three-to-
five years to allow sufficient time for the households to improve their financial
situation and become self-sufficient. The program guidelines and operating
procedures provide a basis for determining applicant eligibility and rules that
are to be followed by all tenant's households.
!I. DEFINITIONS
Tenant Household - One household per unit occupied by those persons identified
on the executed residential lease.
Extremely Very-Low Income Household - A household with a combined annual
income for all household members 18 years of age or older that does not exceed
30 percent of the Orange County annual median income.
Very-Low Income_Household - A household with a combined annual income for
all household members 18 years of age or older that does not exceed 50
percent of the Orange County annual median income.
Lower-Income Household - A household with a combined annual income for all
household members 18 years of age or older that does not exceed 80 percent
of the Orange County annual median income.
Rental Subsidy Waiting List - A list maintained by the City of San Juan
Capistrano's Development Services Department of those persons that have
submitted a written request to be added to a waiting list to receive rental
assistance from the Authority.
Declaration of Conditions, Covenants and Restrictions - A document transferred
to the Authority, Successor Agency to the former San Juan Capistrano
Community Redevelopment Agency, and adopted on August 16, 2005, that
restricts the maximum incomes for households and the maximum rents the
Authority may charge for the Authority's housing units within the Authority's
Page 1 of 12
project area boundaries for a period of 55 years.
Housing Units - The Little Hollywood rental units located on Assessor's
Parcel Nos. 649-281-05, 121-142-01, and 121-142-07 in the Los Rios District
within the Housing Authority project boundaries that are owned by the Authority.
HOUsing Development - The Little Hollywood property owned by the Housing
Authority on Assessor's Parcel Nos. 649-281-05, 121-142-01, and 121-142-07
located in the Los Rios District, adjacent to Mission Street, Ramos Way, and
Ramos Street in the City of San Juan Capistrano.
Monthly Rent - The total of monthly payments for use and occupancy of the
Housing Unit and land and facilities associated there within accordance with
Section V (Monthly Rental Amount) of these regulations. Additional monthly
fees, utility charges, or service charges which are required of all tenants may
be assessed by the Authority.
Utility Allowance - The amount that may be added to the monthly rent each
month for all tenant households for utility services provided by the Authority
pursuant to the Utility Allowance published annually by the County of Orange
Housing & Community Services Development Multi-Family Affordable Rental
Housing Utility Allowance.
Ill. ELIGIBLE TENANT HOUSEHOLDS
A. U.S. Citizenship/Permanent Alien Resident Status - All occupants of
the tenant household must be either a U.S. citizen or a permanent
resident alien. A valid social security card, proof of citizenship and/or
permanent residential alien status must be provided for all members of the
household.
B. Income Eligibility - For the purpose of this program, the tenant
households must be certified as income eligible as a lower and/or very-low
income household. The definition of a lower-income household is a Tenant
Household that has a gross annual income that does not exceed 80
percent of the Orange County median income, adjusted for household
size. A very- low income household is a tenant household that has a gross
annual income that does not exceed 50 percent of the Orange County
median income adjusted for household size. Income levels will be
established annually on October 1St, based on information provided by
the U.S. Department of Housing and Community Development as
amended annually, for the Authority.
In accordance with the Declaration of Conditions, Covenants and
Restrictions adopted by the Authority, by way of the former Community
Redevelopment Agency on August 16, 2005, four (4) of the housing units
shall be made available, rented and occupancy restricted to Lower
Income households at an affordable rent, and an additional twenty (20)
Page 2 of 12
housing units shall be made available, rented and occupancy restricted to
Very Low Income households at an affordable rent. Units occupied prior to
August 16, 2005, with gross annual household income exceeding the
lower-income household maximum, shall be eligible to remain in the
housing units provided their income does not exceed 80 percent of the
median income, adjusted for household size. The designation of particular
housing units as lower income units or very low income units shall be in
the sole discretion of the Authority. The unit sizes shall be rented to lower
and very-low income households as follows:
No. of Bedroom Very-Low Income Lower Income
2 14 4
1 4 '
C. Determination of Income - Gross annual income, includes all payments
from all sources that are anticipated to be received by all adult members
of the Tenant Household over the subsequent twelve (12) month period of
tenancy (Exhibit C of the Declaration of Conditions, Covenants and
Restrictions).
D. Household Priority - The program will assist income-eligible households
on the affordable housing rental subsidy waiting list according to the
following preferences.
• A household that is willing to take action to improve their
circumstances and works towards becoming self-sufficient within
three-to-five years.
• Current Little Hollywood Tenant in overcrowded unit with minor children.
• Current Little Hollywood Tenant in overcrowded unit without minor
children.
• Currently living or working in the City of San Juan Capistrano.
• A household that resides in an uninhabitable dwelling unit (as
determined by the City's Building Official pursuant to the provisions of
the Uniform Building Code), transitional dwelling unit, or an
overcrowded dwelling unit (as determined by Section IV — Household
Size of these regulations).
E. Alcoholic and/or Drug Abuse - No person or persons who is/are
abusing alcohol and/or using illegal drugs shall be eligible to participate in
the program. To determine if a household is abusing alcohol and/or using
illegal drugs, the Authority will conduct a background check and interview
each household during the screening process.
F. A tenant household can be rejected for a criminal history that includes
any illegal activity in violation of Federal, State, or local laws, including but
not limited to: physical/sexual abuse, sale or distribution of controlled
Page 3 of 12
substances, and any acts of violence that could affect the health, safety or
welfare of other residents.
IV. APPLICATION PROCESS
A. Initial application - Upon availability of a unit, staff will contact the
households on the waiting list in accordance with the criteria set forth in
Section II (D)(Household Priority) above. Staff will attempt to contact
the party by mail and by phone. If staff is unable to contact the interested
party after thirty (30) days, the name will be deleted from the waiting list.
When an interested party is contacted, they will have thirty (30) days from
receipt of the tenant application package to complete all documents and
submit all necessary information to the Authority. Failure to do so will result
in determining the applicant ineligible for the program.
Upon verification of all eligibility requirements, the tenant will be required to
sign the standard lease document and move-in within forty-five (45) days.
Failure to do so will result in determining the applicant ineligible for the
program.
B. Background Checks - A criminal record check will be required for each
adult household member prior to execution of a residential lease or at any
other time as deemed necessary at the Authority's discretion. An
application for tenant household can be rejected for a criminal history that
includes physical/sexual abuse, sale or distribution of controlled
substances, and any acts of violence that could affect the health, safety or
welfare of other residents.
C. Annual Re-certification - Each year on October 1St, each existing
tenant household will be required to complete the tenant application
package and submit it to the Authority no later than November 1St
Authority staff will review the application and make a determination on
eligibility for the coming calendar year. Tenant households meeting the
eligibility requirements and interested in continuing in the program will be
required to execute their new lease no later than December 31St. Failure to
submit re-certification information by November 1St or execute a new lease
document by December 31St, will result in determining the tenant household
ineligible for the program.
If the Authority determines that a tenant household's income exceeds the
lower-income eligibility requirements, the household will be deemed
ineligible to continue in the program. Upon determination by the Authority
during this re-certification process that the household does not meet the
income requirement, any subsequent decrease in household income in
order to meet the income requirement will not change the Authority's
decision to require the tenant to vacate the unit. The Authority may
consider, at its discretion, any adjustments to the lease and/or rent
Page 4 of 12
payments during the year due to unforeseen circumstances.
Tenant households residing in the housing unit prior to adoption of these
revised guidelines on August 16, 2005, shall be allowed to exceed
the lower-income eligibility requirements provided their household income
does not exceed the low-income eligibility requirements. The Authority
shall provide 90 days notice to the tenant household in writing that the
tenant household has been deemed ineligible and shall be required to
move out of the unit. The Authority may, at its sole discretion, extend the
tenant's move-out deadline by an additional 60 days due to justifying
circumstances. The Authority will review a tenant household's income
once annually. If a tenant household's income decreases for whatever
reason after the date of the Authority's determination of ineligibility, the
original income certification will apply and the tenant household will be
required to vacate the unit.
V. HOUSEHOLD STATUS & SIZE
All members of the household must be U.S. citizens or permanent resident
aliens. Proof of citizenship or resident alien status will be required of all
household members.
The household size must comply with that approved in the residential lease.
The premises shall only be used as a residence by the lessees. Occupancy
shall be limited to those persons indicated in the residential lease, and no
additional occupants may reside at the premises without prior written consent of
the Authority. Any persons who desire to live in the unit, including new family
members by marriage, must apply through the resident selection process. If a
household size decreases to below the minimum number of people allowed,
the occupant shall be required to transfer to the next available unit for which they
qualify based upon their household size or move out of the unit. If no unit is
available in the Little Hollywood Housing Development, the Authority may require
the household to move to another affordable unit elsewhere in the City or to
move out of the unit. If, during the year, the household size increases to above
the maximum number of people, the tenant household will not be eligible to be
certified in the following year.
The occupancy limits are outlined as follows:
Unit Size Minimum Maximum
# Of Bedrooms Number Of Persons Number Of Persons
0 1 2
1 1 3
2 2 5
3 5 7
Page 5 of 12
VI. MONTHLY RENTAL AMOUNT
The Monthly Rent payable by a Lower-Income Household shall not exceed one-
twelfth (1/12) of thirty percent (30%) of eighty percent (80%) of Orange
County median income, as determined by regulation of the State of California, for
a household size appropriate to the unit or the current market rent based upon
unit size in accordance with the Orange County Income and Rents limit issued
annually by the County of Orange, whichever is lower.
The Monthly Rent payable by a Very-Low Income Household shall not exceed
one-twelfth (1/12) of thirty percent (30%) of fifty percent (50%) of Orange
County median income, as determined by regulation of the State of California, for
a household size appropriate to the unit or the current market rent based upon
unit size in accordance with the Orange County Income and Rents limit issued
annually by the County of Orange, whichever is lower.
The Monthly Rent payable by a Extremely Very-Low Income Household shall not
exceed one-twelfth (1/12) of thirty percent (30%) of thirty percent (30%) of
Orange County median income, as determined by regulation of the State of
California, for a household size appropriate to the unit or the current market rent
based upon unit size in accordance with the Orange County Income and Rents
limit issued annually by the County of Orange, whichever is lower.
The maximum Monthly Rent chargeable for the Housing Units shall be annually
determined by the Authority in accordance with the foregoing requirements. If,
based upon an updated income certification, a tenant no longer qualifies as a
Very-Low Income Household, the Authority shall rent the next available Housing
Unit and any necessary Housing Units thereafter to a Very-Low Income
Household in accordance with the terms of the affordability covenant agreement.
In addition, except in the event of fraud or misrepresentation, no tenant shall be
denied continued occupancy in a Housing Unit solely because such tenant no
longer qualifies as a Very-Low Income Household because of an increase in
household income subsequent to such tenant's initial date of occupancy,
provided that the tenant qualifies as a Lower-Income Household as provided for
in Section III of these Guidelines.
Notwithstanding the foregoing, if a tenant's income exceeds the qualifying limits for
a Very-Low Income recertification, but qualifies as a Lower-Income Household,
the Authority may increase the monthly rent payable by such tenant in
accordance with the monthly rental amount for a Lower-Income Household.
Upon the vacation of the Housing Unit by such tenant, the Housing Unit shall be
rented to an Extremely Very-Low, Very-Low, or Lower-Income Household, in
accordance with the requirements of the Declaration of Conditions, Covenants
and Restrictions, adopted by the San Juan Capistrano Housing Authority, via the
former Community Redevelopment Agency on August 16, 2005.
Page 6of12
VII. CRITERIA FOR CONTINUED RESIDENCY
The San Juan Capistrano Housing Authority, at its sole discretion, may require
the tenant household to vacate the affordable housing units for any of the
following reasons:
A. The tenant household is no longer income eligible (i.e. income exceeds
80% of area median income adjusted for household size).
B. The tenant household fails to complete the re-certification process.
C. The tenant household has resided in the housing development for
three years and has made no progress towards increasing their income
and/or education. Participating eligible households that have complied with
the guidelines and operating procedures and performance standards set
forth in these guidelines may reside in the housing development for up to
three years, with the possibility of renewal for two additional one-year
leases. To qualify for renewal of up to two additional one year leases, the
tenant household must provide written documentation to the Authority staff
each year that they have made progress towards improving their financial
situation and/or education.
D. A tenant household has resided in the housing development for the
maximum of five years.
E. If it is determined by the Authority that any member of the tenant
household is:
L Using the housing unit or any portion of the housing development for
the illegal sale or use of drugs and other controlled substances as
defined by Penal Code and the Health and Safety Codes of the State
of California.
ii. Arrested during the term of the lease for use, sale, distribution or
delivery of illegal drugs.
iii. Conducting any illegal activity in violation of Federal, State, or local
laws including but not limited to: physical/sexual abuse, sale or
distribution of controlled substances, and any acts of violence that
could affect the health, safety or welfare of other residents.
F. The tenant household fails to comply with the program guidelines
and operating procedures.
G. The tenant household fails to pay the monthly rent on time per the terms
of the residential lease.
Page 7 of 12
VIII. CRITERIA FOR TRANSFER TO ANOTHER UNIT
The San Juan Capistrano Housing Authority, at its sole discretion, may
require the tenant household to transfer into another affordable housing unit
within the Little Hollywood Housing Development or transfer to an affordable
unit located elsewhere in the City, for any of the following reasons:
A. If the Authority determines that a tenant household is no longer able
to provide day-to-day maintenance of the unit and/or to maintain the unit in
a clean, safe, sanitary and attractive condition, including landscaping.
B. If the tenant household size has decreased below the minimum number of
persons, the occupant shall be required to transfer to the next available unit
for which they qualify based upon their household size. If no unit is available
in the Little Hollywood Housing Development, the Authority may require the
household to move to another affordable unit elsewhere in the City or to
move out of the unit.
IX. TENANT RULES AND REGULATIONS
A. SUBLETTING OF HOUSING UNIT - Subletting of any Housing Unit by
the tenant household is prohibited and may result in eviction by the
Authority of the tenant household.
B. MAINTENANCE - Tenants are required to provide minor day-to-day
maintenance of their units. This includes but is not limited to minor
landscape maintenance, trash pickup, etc. Personal household items such
as furniture, appliances, etc. shall not be kept outside the dwelling and/or
within vision of other tenants so as to become an eyesore. These items are
to be kept in storage. Under no circumstances will tenant store or allow to be
stored any items within the common areas of the neighborhood.
C. MAINTENANCE OF COMMON AREAS - The Authority shall maintain
all common area landscaping.
D. STORAGE SHEDS & CARPORT STORAGE - Storage sheds & carport
storage will be used for storage of yard and personal items. Tenants will
not allow storage sheds to be used as living quarters. Tenants will observe
proper storage requirements for combustibles.
E. TRASH - Trash shall be disposed of in the containers provided by t h e
City's trash hauler. Tenants shall follow the guidelines provided by the
Authority for disposal of trash. Large items may be picked up by the City's
trash hauler with prior approval. Residents shall be provided with three
bins, black for general trash (non-recyclable), blue for recyclables and
green for green (plant) waste.
Page 8 of 12
F. AUTHORITY INSPECTION - Each tenant household shall be required to
allow access of their rental unit for monthly site inspections, or as deemed
necessary by the Authority or its designated consultant, to verify household
size, maintenance of the unit, and adherence to the program rules.
G. PARKING - Each household will have available parking for two vehicles
that must be in operating condition and have current registration and
insurance. Guests will park in the designated guest parking spaces. No
parking of any vehicle is allowed on the street or common areas. Guest
parking spaces shall not be used for vehicle repair. Driveways and parking
areas shall be kept free from debris and items that may be hazardous to
vehicular and pedestrian traffic. Each tenant will be issued two parking
permits for their permanent vehicles and one guest permit. Vehicles not
displaying parking permits on Authority property will be subject to tow, at
the vehicle owner's expense. In the event a tenant wishes to have a larger
gathering and use more than one guest space, the tenant must request
approval for the event seven days before the event and receive temporary
guest parking permits from the Authority or its agent in writing four days
before the event. Event guest parking permits must be visible on the
dashboard on the day of the event.
H. NUISANCES - No noxious or offensive activity (including but not limited
to the repair of motor vehicles) shall be carried on, in or at any housing unit
or within the housing development common areas. A tenant household
shall not do anything which may be or become an unreasonable annoyance
or a nuisance to any other tenants in the housing development. Without
limiting the generality of the foregoing provisions, no loud noises or noxious
odors, no exterior speakers, horns, whistles, bells or other sound devices,
noisy or smoky vehicles, large power equipment or large power tools,
unlicensed off-road motor vehicles or items which may unreasonably
interfere with television or radio reception of any tenant household in the
housing development, shall be located, used, or placed on any portion of the
housing development or exposed to the view of other tenant households
without the prior written approval of the Authority. The Authority shall have
the right to determine if any noise, odor, interference or activity producing
such noise, odor or interference constitutes a nuisance.
L COURTESY TO OTHER RESIDENTS - Residents shall respect the
peace and privacy of others. Tenants shall not make nor permit any
disturbing noises. Any disturbances should be reported to Authority staff.
J. GUESTS - Occupants must receive prior written approval from the
Authority for guests staying over seven consecutive days within any 60-
day period. Occupancy by guests, including family members, staying over
seven consecutive days or for seven days within any 60-day period,
without prior approval of the Authority, will subject the tenant household to
Page 9 of 12
eviction. Situations where tenants wish for guests to stay over the
allowed seven days will be reviewed on a case by case basis, and will
require Authority approval a minimum of 14 days prior to a guest arriving.
K. PROGRAM PARTICIPATION - All tenant households shall be required
to participate in appropriate classes, workshops, and other activities as
assigned, at the discretion of the Authority.
L. PERFORMANCE STANDARDS - All tenant households shall be
evaluated monthly based upon the following performance standards:
i. Household size and occupancy must comply with that listed in the
lease agreement.
ii. Tenant household must maintain the housing unit in a satisfactory
and safe living environment.
iii. Tenant household must maintain the exterior and the interior of the
housing unit in a clean, sanitary, and attractive condition (including
landscaping).
iv. Tenant household must pay the rent on time per the terms in the
lease agreement.
v. Tenant household members must comply with the Little Hollywood
Affordable Rental Housing Program Guidelines and Operating
Procedures.
Unless exempted, all tenant households must comply with the following
additional performance standards:
i. All adult members of the household shall be employed or be a full-
time student, unless retired or physically unable to work.
ii. Tenant households shall be required to participate in a tenant
education program that will be provided by either the Authority or a
designated Authority or Consultant that includes the following:
a. Work with a case manager in preparing a monthly family budget
(to include all monthly income and expenses) with the goal of
saving 10 — 30 percent of their net income each month in a
verifiable savings account;
b. Attend group sessions at a designated location in San Juan
Capistrano;
c. Attend individual counseling, if recommended (parent/marital,
Page 10 of 12
anger management, children and teen evaluations and tutorial
assistance);
d. Attend monthly meetings with an assigned case manager to
assess and evaluate the household's goals;
e. Complete required monthly paperwork (as assigned);
f. Work with case manager to prepare a goals sheet for each adult
in the household (as assigned);
g. Submit supporting documents for monthly budget report (i.e. proof
of income, pay stubs, child support documents, notice of action
forms, bills received/paid, merchandise and grocery receipts, etc.);
h. Agree to allow a monthly in-home visit by assigned case manager
or the Authority;
i. Attend workshops and classes, as assigned.
iii. Tenant households shall be required to perform 5 to 6 hours of
community service volunteer work monthly. Volunteer work shall be
coordinated by the Authority or the Authority's property management
company.
At the Authority's discretion, a tenant household's failure to meet the
performance standards may be grounds for termination of the lease.
M. PETS- Pets are not allowed on the premises. Exceptions can be made for
small animals, under five pounds, and service animals; however, the
Authority or its representatives must receive a written request for an
exception. A written approval or refusal will be returned to the tenant within
fourteen (14) days of the Authority receiving the exception request. A pet
agreement and fee may be required for the allowance of a pet.
X. GRANDFATHER CLAUSE
Tenant households with at least one member of the household 62 years of age
or older as of August 15, 2005, shall be exempted from the three-to-five year
term of residency requirement provided the tenants comply with all other
provisions contained in these guidelines.
XI. RIGHT TO AN INFORMAL HEARING PROCEDURE
Program participants may appeal a proposed program action that may have an
adverse effect upon them by submitting a written request for a hearing to the
Housing Authority. The written request shall include the participating tenant
household's objection, the name and relationship of all potential parties, a list of
Page 11 of 12
documents to be presented, and the tenant household's current address and
telephone number.
The San Juan Capistrano Housing Authority shall appoint a Hearing Officer.
Once a Hearing Officer is appointed, an informal hearing will be scheduled as
soon as possible. The informal hearing shall be conducted in English. Notice of
Informal Hearing will be issued at least ten days prior to the hearing date. The
participating tenant household may bring legal counsel and/or a translator at
participant's expense. The participating tenant household may bring person(s)
to testify and/or documents at the participant's expense. The participating tenant
households may review pertinent file documentation, as long as such
documentation does not infringe on any other party's rights.
Within ten business days following the informal hearing, the Hearing Officer's
official decision will be mailed to the tenant household. The Hearing Officer's
decision shall be final.
XII. EXCEPTIONS
No exceptions to these guidelines will be authorized without Housing
Authority approval.
XIII. ACKNOWLEDGMENT AND AGREEMENT
By signing below I acknowledge understanding of all the above program
guidelines and agree to participate within the Little Hollywood Rental
Assistance Program according to the above guidelines.
Household Name-Printed Date
Signature Date
Page 12 of 12
r SCOPE OF WORK REQUIREMENTS FOR HOUSING CONSULTANT FOR
THE SAN JUAN CAPISTRANO HOUSING AUTHORITY [AUTHORITY]
The selected Housing Consultant is required to provide the following tasks and services.
1. PROGRAM APPLICATION PROCESSING
1.1 Review and screen the waiting-list applications for program eligibility.
1.2 Contact all waiting list applicants (currently 281 applicants) and provide the
following information:
a. Current program description and eligibility requirements.
b. Describe the waiting list process and provide the current anticipated
timeframe (3 to 5 years).
c. Provide the names, addresses, and contact numbers for alternative
housing programs and support service agencies that are located within
south Orange County; that are specific to the individual applicant
(household.) needs.
d. Provide guidance and examples of cost saving measures specific to the
household needs (i.e. food pantries, social service agencies, active
rebates, etc.).
e. Update the applicant contact information for applicants in order to provide
future updates and housing support service recommendations as
household conditions change.
1.3 Update the waiting list with current information and status updates.
1.4 Determine appropriate household size for the available unit(s).
1.5 As units become available in the Little Hollywood neighborhood, the Housing
Consultant shall contact all waiting list applicants and obtain/complete the
following:
a. Copies of child custody and divorce documentation (if applicable).
b. Conduct an initial interview with households to review Program Guidelines
and to determine if they are qualified for the program based on the
following Program Guidelines:
i. U.S. Citizenship/Permanent Alien Resident Status.
ii. Evaluate the household income to determine projected rent.
iii. Household size.
iv. Household priority.
v. Initial household background check.
c. Complete in-depth reviews of waiting list applicant's household gross
incomes to determine final income level.
i. Credit reports.
ii. Bank savings and credit accounts for the past three months.
ATTACHMENT 3
Scope of Work Requirements
Little Hollywood & Rental Subsidy Programs 2 of 5 San Juan Capistrano Housing Authority
iii. Pay stubs for the past three months.
iv. Tax filings for the past three years.
v. Income to debt ratio
d. Complete in-depth criminal background check of household members to
determine if there is a history of alcohol/drug abuse, or criminal history.
e. Complete final interview with qualified households.
f. Calculate rents and security deposits for qualified households based on
household size, unit size, and household income.
g. Determine if a payment plan for security deposit payments is necessary,
and establish appropriate terms to be included in the lease agreement.
h. Meet with the Authority's Housing Coordinator to review the applicant's
alignment with the Program Guidelines and finalize selected household
for available unit.
i. Meet with selected household to complete lease and sign the lease and
Program Guidelines.
j. Submit signed lease and guidelines to the Authority for final execution.
k. Obtain copy of driver license, auto registration, and auto insurance for
household drivers.
I. Complete household walk through, leasing checklist of rented conditions,
and provide household with key, parking pass, and guest pass.
2. CASE MANAGEMENT AND PROPERTY MANAGEMENT
2.1 Review and screen the waiting list-applications for program eligibility.
2.2 Perform weekly reviews of household budgets for irregular expenses and
council on appropriate and/or concerning spending.
2.3 Perform weekly meetings with the Neighborhood Watch captains regarding
matters of safety concerns and reports of criminal activity in the community.
2.4 Perform weekly inspections of neighborhood for maintenance concerns.
2.5 Perform monthly home, visits to review all Little Hollywood and Rental
Subsidy Program household situations.
a. Review the household compliance with the Program Guidelines.
b. Verify monthly rent payment.
c. Inspect households for maintenance concerns.
d. Establish and evaluate goals and needs for each family member.
i. Educational and vocational
ii. Career
iii. Financial
iv. Personal
2.6 Provide twenty-four hour, seven-day a week contact service for tenant
Scope of Work Requirements
Little Hollywood & Rental Subsidy Programs 3 of 5 San Juan Capistrano Housing Authority
maintenance not identified at monthly inspections.
2.7 The consultant shall complete the following when maintenance concerns
arise:
a. Document all evidence of necessary maintenance through photos.
b. Receive three bids for all maintenance repairs from Authority approved
contractors.
c. Send all photo documentation of damage and bids to the Authority's
Housing Coordinator for approval.
d. Coordinate repairs with Authority approved contractors and tenants.
e. Document all evidence of repairs through photos and send all photo
documentation to the Authority's Housing Coordinator.
2.8 Scheduling monthly workshops on Friday nights for educational and growth
opportunities for all program participant's attendance (i.e. budget
management, credit oversight, first time homeownership opportunities, etc.).
Workshops are scheduled on Friday evenings due to household work and
school schedule and the Community Center's availability.
a. Schedule speakers.
b. Provide refreshments for all households.
c. Provide child care services with the following requirements:
i. CPR training.
ii. First Aid cards.
iii. Criminal background-check clearance.
2.9 Provide all Little Hollywood and Rental Subsidy tenants with counseling and
support services as needed. Support services shall be part of the Housing
Coordinator's budget and include but not be limited to:
Career Counseling Employment Assistance Senior Services
Child Care ESL Classes Tax Preparation
Tutoring Financial Evaluation Wellness Program
Vocational Training Goal Setting Plans Legal Assistance
Credit Counseling Health Education School Readiness
2.10 Provide twenty-four hour, seven-day a week contact service for Little
Hollywood and Rental Subsidy tenant counseling.
2.11 Annually re-certify all households.
a. Determine if household size is still appropriate the unit.
b. Complete in-depth reviews of household gross incomes to determine
current income level.
i. Credit reports
ii. Bank savings and credit accounts for the past three months
iii. Pay stubs for the past three months
iv. Tax filings for the past three years
Scope of Work Requirements
Little Hollywood & Rental Subsidy Programs 4 of 5 San Juan Capistrano Housing Authority
v. Income to debt ratio
c. Calculate change in rents (if any) for households based on household
size, unit size, and household income.
d. Review all household member goals and progress toward meeting short-
term and long-term goals.
e. Meet with the Authority's Housing Coordinator to finalize household
approval for re-certification for available unit.
f. Meet with selected household to complete lease and sign the lease and
Program Guidelines.
g. Submit signed lease and guidelines to the Authority for final execution.
2.12 Attending training and meetings as requested.
2.13 Provide the Authority with weekly updates regarding the program status.
a. Review household concerns and successes.
b. Review maintenance concerns and anticipated capital improvements.
c. Review expected vacancies.
d. Review activity of waiting lists.
2.14. Provide quarterly written reports to the Authority on all Little Hollywood and
Rental Subsidy household's progress in the program, including the following:
a. Status of rent payments. Current/late and amount of late fees assessed.
b. Status of all adults' employment.
c. Status of all household members' education.
d. Status of support services used by the household.
e. Status of workshop attendance.
f. Status of home inspection.
g. Recommendations or comments on the household's progress (if
necessary).
2.15 Provide annual written reports to the Authority on the progress of the
households who have existed the program and maintained contact, including
the following:
a. Status of housing.
b. Status of all adults' employment.
c. Status of all household members' education.
d. Comments on the household's progress (if necessary).
2.16 Complete an exit interview and walk through of unit for each exiting
household.
a. Provide a list of any unit damage and procure bids to remedy.
b. Document all evidence of necessary repairs through photos.
c. Receive three bids for all repairs from Authority approved contractors.
d. Prior to the twenty-first day following the household's vacancy, provide
final letter by certified mail to exiting household of the itemized damage,
written estimate to repair damage, and total Security Deposit amount
Scope of Work Requirements
Little Hollywood & Rental Subsidy Programs 5 of 5 San Juan Capistrano Housing Authority
remaining to be reimbursed.
e. Provide the Authority with exit summary including:
i. Move-out inspection analysis,
ii. Bid estimate for repairs,
iii. Photo documentation of unit condition and repairs,
iv. Final letter sent to the household,
v. Security Deposit amount to be reimbursed,
vi. Household forwarding address.
2.17. Complete eviction procedures in accordance with State law if necessary.
3. RENTAL SUBSIDY PROGRAM
3.1 Make rent payments to Landlords by the first of each month. The Authority
will reimburse the Housing Consultant this expense with the Authority's
standard invoicing/payment process (every two weeks).
3.2 Act as liaison between tenant and independent Landlords for any
maintenance concerns and/or landlord tenant disputes.
3.3 Keep records of all household's progress, maintenance, and program
compliance.
3.4 Oversee the household's compliance with the Authority's Program
Guidelines.
a. Provide the Authority with written correspondence of any household that
is in violation of the Program Guidelines.
b. Attend meetings with tenant households and Authority representatives to
discuss violation and possible repercussions.
SAN JUAN CAPISTRANO HOUSING AUTHORITY
PROFESSIONAL SERVICES AGREEMENT
This Agreement is made and entered into as of 2018 by and
between the San Juan Capistrano Housing Authority, a municipal corporation organized and
operating under the laws of the State of California with its principal place of business at 32400
Paseo Adelanto, San Juan Capistrano, CA 92675 ("Authority"), and
a with its principal place of business at (hereinafter
referred to as "Consultant"). Authority and Consultant are sometimes individually referred to as
"Party" and collectively as "Parties" in this Agreement.
RECITALS
A. City is a public agency of the State of California and is in need of professional
services for the following project:
(hereinafter referred to as "the Project').
B. Consultant is duly licensed and has the necessary qualifications to provide such
services.
C. The Parties desire by this Agreement to establish the terms for Authority to retain
Consultant to provide the services described herein.
AGREEMENT
NOW, THEREFORE, IT IS AGREED AS FOLLOWS:
1. Services.
Consultant shall provide the Authority with the services described in the Scope of
Services attached hereto as Exhibit "A."
2. Compensation.
a. Subject to paragraph 2(b) below, the Authority shall pay for such services
in accordance with the Schedule of Charges set forth in Exhibit "B" and reimbursement for rental
payments shall not exceed Twelve Thousand Six Hundred Sixty ($12,660) per fiscal year.
b. In no event shall the total amount paid for services rendered by
Consultant under this Agreement exceed the sum of $ per year. This amount is to
cover all printing and related costs, and the Authority will not pay any additional fees for printing
expenses. Periodic payments shall be made within 30 days of receipt of an invoice which
includes a detailed description of the work performed. Payments to Consultant for work
performed will be made on a monthly billing basis.
3. Additional Work.
If changes in the work seem merited by Consultant or the Authority, and informal
consultations with the other party indicate that a change is warranted, it shall be processed in
the following manner: a letter outlining the changes shall be forwarded to the Authority by
1
61147.02100\10974777.1
Consultant with a statement of estimated changes in fee or time schedule. An amendment to
this Agreement shall be prepared by the Authority and executed by both Parties before
performance of such services, or the Authority will not be required to pay for the changes in the
scope of work. Such amendment shall not render ineffective or invalidate unaffected portions of
this Agreement.
4. Maintenance of Records.
Books, documents, papers, accounting records, and other evidence pertaining to costs
incurred shall be maintained by Consultant and made available at all reasonable times during
the contract period and for four (4) years from the date of final payment under the contract for
inspection by Authority.
5. Time of Performance.
This Agreement shall commence on July 1, 2018 and shall terminate, and all services
required hereunder shall be completed, no later than June 30, 2020. At the discretion of the
Executive Director, this agreement may be renewed for an additional 12 months through June
30, 2021.
6. Delays in Performance.
a. Neither Authority nor Consultant shall be considered in default of this Agreement
for delays in performance caused by circumstances beyond the reasonable control of the non-
performing party. For purposes of this Agreement, such circumstances include but are not
limited to, abnormal weather conditions; floods; earthquakes; fire; epidemics; war; riots and
other civil disturbances; strikes, lockouts, work slowdowns, and other labor disturbances;
sabotage or judicial restraint.
b. Should such circumstances occur, the non-performing party shall, within a
reasonable time of being prevented from performing, give written notice to the other party
describing the circumstances preventing continued performance and the efforts being made to
resume performance of this Agreement.
7. Compliance with Law.
a. Consultant shall comply with all applicable laws, ordinances, codes and
regulations of the federal, state and local government, including Cal/OSHA requirements.
b. If required, Consultant shall assist the Authority, as requested, in obtaining and
maintaining all permits required of Consultant by federal, state and local regulatory agencies.
C. If applicable, Consultant is responsible for all costs of clean up and/ or removal of
hazardous and toxic substances spilled as a result of his or her services or operations
performed under this Agreement.
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8. Standard of Care
Consultant's services will be performed in accordance with generally accepted
professional practices and principles and in a manner consistent with the level of care and skill
ordinarily exercised by members of the profession currently practicing under similar conditions.
9. Assignment and SUbconSUItant
Consultant shall not assign, sublet, or transfer this Agreement or any rights under or
interest in this Agreement without the written consent of the Authority, which may be withheld for
any reason. Any attempt to so assign or so transfer without such consent shall be void and
without legal effect and shall constitute grounds for termination. Subcontracts, if any, shall
contain a provision making them subject to all provisions stipulated in this Agreement. Nothing
contained herein shall prevent Consultant from employing independent associates, and
subconsultants as Consultant may deem appropriate to assist in the performance of services
hereunder.
10. Independent Consultant
Consultant is retained as an independent contractor and is not an employee of Authority.
No employee or agent of Consultant shall become an employee of Authority. The work to be
performed shall be in accordance with the work described in this Agreement, subject to such
directions and amendments from Authority as herein provided.
11. Insurance. Consultant shall not commence work for the Authority until it has
provided evidence satisfactory to the Authority it has secured all insurance required under this
section. In addition, Consultant shall not allow any subcontractor to commence work on any
subcontract until it has secured all insurance required under this section.
a. Commercial General Liability
(i) The Consultant shall take out and maintain, during the
performance of all work under this Agreement, in amounts not less than specified herein,
Commercial General Liability Insurance, in a form and with insurance companies acceptable to
the Authority.
(ii) Coverage for Commercial General Liability insurance shall be at
least as broad as the following:
(1) Insurance Services Office Commercial General Liability
coverage (Occurrence Form CG 00 01) or exact equivalent.
(iii) Commercial General Liability Insurance must include coverage
for the following:
(1) Bodily Injury and Property Damage
(2) Personal Injury/Advertising Injury
(3) Premises/Operations Liability
(4) Products/Completed Operations Liability
(5) Aggregate Limits that Apply per Project
(6) Explosion, Collapse and Underground (UCX) exclusion
deleted
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(7) Contractual Liability with respect to this Contract
(8) Broad Form Property Damage
(9) Independent Consultants Coverage
(iv) The policy shall contain no endorsements or provisions limiting
coverage for (1) contractual liability; (2) cross liability exclusion for claims or suits by one
insured against another; (3) products/completed operations liability; or (4) contain any other
exclusion contrary to the Agreement.
(v) The policy shall give the Authority, its officials, officers,
employees, agents and Authority designated volunteers additional insured status using ISO
endorsement forms CG 20 10 10 01 and 20 37 10 01, or endorsements providing the exact
same coverage.
(vi) The general liability program may utilize either deductibles or
provide coverage excess of a self-insured retention, subject to written approval by the Authority,
and provided that such deductibles shall not apply to the Authority as an additional insured.
b. Automobile Liability
(i) At all times during the performance of the work under this
Agreement, the Consultant shall maintain Automobile Liability Insurance for bodily injury and
property damage including coverage for owned, non-owned and hired vehicles, in a form and
with insurance companies acceptable to the Authority.
(ii) Coverage for automobile liability insurance shall be at least as
broad as Insurance Services Office Form Number CA 00 01 covering automobile liability
(Coverage Symbol 1, any auto).
(iii) The policy shall give Authority, its officials, officers, employees,
agents and Authority designated volunteers additional insured status.
(iv) Subject to written approval by the Authority, the automobile liability
program may utilize deductibles, provided that such deductibles shall not apply to the Authority
as an additional insured, but not a self-insured retention.
C. Workers' Compensation/Employer's Liability
(i) Consultant certifies that he/she is aware of the provisions of
Section 3700 of the California Labor Code which requires every employer to be insured against
liability for workers' compensation or to undertake self-insurance in accordance with the
provisions of that code, and he/she will comply with such provisions before commencing work
under this Agreement.
(ii) To the extent Consultant has employees at any time during the
term of this Agreement, at all times during the performance of the work under this Agreement,
the Consultant shall maintain full compensation insurance for all persons employed directly by
him/her to carry out the work contemplated under this Agreement, all in accordance with the
"Workers' Compensation and Insurance Act," Division IV of the Labor Code of the State of
California and any acts amendatory thereof, and Employer's Liability Coverage in amounts
indicated herein. Consultant shall require all subconsultants to obtain and maintain, for the
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period required by this Agreement, workers' compensation coverage of the same type and limits
as specified in this section.
d. Professional Liability (Errors and Omissions)
At all times during the performance of the work under this Agreement the Consultant
shall maintain professional liability or Errors and Omissions insurance appropriate to its
profession, in a form and with insurance companies acceptable to the Authority and in an
amount indicated herein. This insurance shall be endorsed to include contractual liability
applicable to this Agreement and shall be written on a policy form coverage specifically
designed to protect against acts, errors or omissions of the Consultant. "Covered Professional
Services" as designated in the policy must specifically include work performed under this
Agreement. The policy must "pay on behalf of the insured and must include a provision
establishing the insurer's duty to defend.
e. Minimum Policy Limits Required
(i) The following insurance limits are required for the Agreement:
Combined Single Limit
Commercial General Liability $1,000,000 per occurrence/ $2,000,000 aggregate
for bodily injury, personal injury, and property
damage
Automobile Liability $1,000,000 per occurrence for bodily injury and
property damage
Employer's Liability $1,000,000 per occurrence
Professional Liability $1,000,000 per claim and aggregate (errors and
omissions)
(ii) Defense costs shall be payable in addition to the limits.
(iii) Requirements of specific coverage or limits contained in this
section are not intended as a limitation on coverage, limits, or other requirement, or a waiver of
any coverage normally provided by any insurance. Any available coverage shall be provided to
the parties required to be named as Additional Insured pursuant to this Agreement.
f. Evidence Required
Prior to execution of the Agreement, the Consultant shall file with the Authority
evidence of insurance from an insurer or insurers certifying to the coverage of all insurance
required herein. Such evidence shall include original copies of the ISO CG 00 01 (or insurer's
equivalent) signed by the insurer's representative and Certificate of Insurance (Acord Form 25-
S or equivalent), together with required endorsements. All evidence of insurance shall be
signed by a properly authorized officer, agent, or qualified representative of the insurer and
shall certify the names of the insured, any additional insureds, where appropriate, the type and
amount of the insurance, the location and operations to which the insurance applies, and the
expiration date of such insurance.
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g. Policy Provisions Required
(i) Consultant shall provide the Authority at least thirty (30) days
prior written notice of cancellation of any policy required by this Agreement, except that the
Consultant shall provide at least ten (10) days prior written notice of cancellation of any such
policy due to non-payment of premium. If any of the required coverage is cancelled or expires
during the term of this Agreement, the Consultant shall deliver renewal certificate(s) including
the General Liability Additional Insured Endorsement to the Authority at least ten (10) days
prior to the effective date of cancellation or expiration.
(ii) The Commercial General Liability Policy and Automobile Policy
shall each contain a provision stating that Consultant's policy is primary insurance and that any
insurance, self-insurance or other coverage maintained by the Authority or any named insureds
shall not be called upon to contribute to any loss.
(iii) The retroactive date (if any) of each policy is to be no later than
the effective date of this Agreement. Consultant shall maintain such coverage continuously for
a period of at least three years after the completion of the work under this Agreement.
Consultant shall purchase a one (1) year extended reporting period A) if the retroactive date is
advanced past the effective date of this Agreement; B) if the policy is cancelled or not renewed;
or C) if the policy is replaced by another claims-made policy with a retroactive date subsequent
to the effective date of this Agreement.
(iv) All required insurance coverages, except for the professional
liability coverage, shall contain or be endorsed to waiver of subrogation in favor of the
Authority, its officials, officers, employees, agents, and volunteers or shall specifically allow
Consultant or others providing insurance evidence in compliance with these specifications to
waive their right of recovery prior to a loss. Consultant hereby waives its own right of recovery
against Authority, and shall require similar written express waivers and insurance clauses from
each of its subconsultants.
(v) The limits set forth herein shall apply separately to each insured
against whom claims are made or suits are brought, except with respect to the limits of liability.
Further the limits set forth herein shall not be construed to relieve the Consultant from liability in
excess of such coverage, nor shall it limit the Consultant's indemnification obligations to the
Authority and shall not preclude the Authority from taking such other actions available to the
Authority under other provisions of the Agreement or law.
h. Qualifying Insurers
(i) All policies required shall be issued by acceptable insurance
companies, as determined by the Authority, which satisfy the following minimum requirements:
(1) Each such policy shall be from a company or companies
with a current A.M. Best's rating of no less than A:VII and admitted to transact in the
business of insurance in the State of California, or otherwise allowed to place insurance
through surplus line brokers under applicable provisions of the California Insurance
Code or any federal law.
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i. Additional Insurance Provisions
(i) The foregoing requirements as to the types and limits of insurance
coverage to be maintained by Consultant, and any approval of said insurance by the Authority,
is not intended to and shall not in any manner limit or qualify the liabilities and obligations
otherwise assumed by the Consultant pursuant to this Agreement, including but not limited to,
the provisions concerning indemnification.
(ii) If at any time during the life of the Agreement, any policy of
insurance required under this Agreement does not comply with these specifications or is
canceled and not replaced, Authority has the right but not the duty to obtain the insurance it
deems necessary and any premium paid by Authority will be promptly reimbursed by
Consultant or Authority will withhold amounts sufficient to pay premium from Consultant
payments. In the alternative, Authority may cancel this Agreement.
(iii) The Authority may require the Consultant to provide complete
copies of all insurance policies in effect for the duration of the Project.
(iv) Neither the Authority nor any of its officials, officers, employees,
agents or volunteers shall be personally responsible for any liability arising under or by virtue of
this Agreement.
j. 5ubconsultant Insurance Requirements. Consultant shall not allow any
subcontractors or subconsultants to commence work on any subcontract until they have
provided evidence satisfactory to the Authority that they have secured all insurance required
under this section. Policies of commercial general liability insurance provided by such
subcontractors or subconsultants shall be endorsed to name the Authority as an additional
insured using ISO form CG 20 38 04 13 or an endorsement providing the exact same
coverage. If requested by Consultant, Authority may approve different scopes or minimum
limits of insurance for particular subcontractors or subconsultants.
12. Indemnification.
a. To the fullest extent permitted by law, Consultant shall defend (with
counsel of Authority's choosing), indemnify and hold the Authority, its officials, officers,
employees, volunteers, and agents free and harmless from any and all claims, demands,
causes of action, costs, expenses, liability, loss, damage or injury of any kind, in law or equity,
to property or persons, including wrongful death, in any manner arising out of, pertaining to, or
incident to any acts, errors or omissions, or willful misconduct of Consultant, its officials, officers,
employees, subcontractors, consultants or agents in connection with the performance of the
Consultant's services, the Project or this Agreement, including without limitation the payment of
all damages, expert witness fees and attorney's fees and other related costs and expenses.
Consultant's obligation to indemnify shall not be restricted to insurance proceeds, if any,
received by Consultant, the Authority, its officials, officers, employees, agents, or volunteers.
b. If Consultant's obligation to defend, indemnify, and/or hold harmless
arises out of Consultant's performance of"design professional" services (as that term is defined
under Civil Code section 2782.8), then, and only to the extent required by Civil Code section
2782.8, which is fully incorporated herein, Consultant's indemnification obligation shall be
limited to claims that arise out of, pertain to, or relate to the negligence, recklessness, or willful
misconduct of the Consultant, and, upon Consultant obtaining a final adjudication by a court of
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competent jurisdiction, Consultant's liability for such claim, including the cost to defend, shall not
exceed the Consultant's proportionate percentage of fault.
13. California Labor Code Requirements.
a. Consultant is aware of the requirements of California Labor Code
Sections 1720 et seq. and 1770 et seq., which require the payment of prevailing wage rates and
the performance of other requirements on certain "public works" and "maintenance" projects
("Prevailing Wage Laws"). If the services are being performed as part of an applicable "public
works" or "maintenance" project, as defined by the Prevailing Wage Laws, and if the total
compensation is $1,000 or more, Consultant agrees to fully comply with such Prevailing Wage
Laws. Consultant shall defend, indemnify and hold the Authority, its officials, officers,
employees and agents free and harmless from any claims, liabilities, costs, penalties or interest
arising out of any failure or alleged failure to comply with the Prevailing Wage Laws. It shall be
mandatory upon the Consultant and all subconsultants to comply with all California Labor Code
provisions, which include but are not limited to prevailing wages (Labor Code Sections 1771,
1774 and 1775), employment of apprentices (Labor Code Section 1777.5), certified payroll
records (Labor Code Sections 1771.4 and 1776), hours of labor (Labor Code Sections 1813 and
1815) and debarment of contractors and subcontractors (Labor Code Section 1777.1). The
requirement to submit certified payroll records directly to the Labor Commissioner under Labor
Code section 1771.4 shall not apply to work performed on a public works project that is exempt
pursuant to the small project exemption specified in Labor Code Section 1771.4.
b. If the services are being performed as part of an applicable "public works"
or "maintenance" project, then pursuant to Labor Code Sections 1725.5 and 1771.1, the
Consultant and all subconsultants performing such services must be registered with the
Department of Industrial Relations. Consultant shall maintain registration for the duration of the
Project and require the same of any subconsultants, as applicable. This Project may also be
subject to compliance monitoring and enforcement by the Department of Industrial Relations. It
shall be Consultant's sole responsibility to comply with all applicable registration and labor
compliance requirements. Notwithstanding the foregoing, the contractor registration
requirements mandated by Labor Code Sections 1725.5 and 1771.1 shall not apply to work
performed on a public works project that is exempt pursuant to the small project exemption
specified in Labor Code Sections 1725.5 and 1771.1.
C. This Agreement may also be subject to compliance monitoring and
enforcement by the Department of Industrial Relations. It shall be Consultant's sole
responsibility to comply with all applicable registration and labor compliance requirements. Any
stop orders issued by the Department of Industrial Relations against Consultant or any
subcontractor that affect Consultant's performance of services, including any delay, shall be
Consultant's sole responsibility. Any delay arising out of or resulting from such stop orders shall
be considered Consultant caused delay and shall not be compensable by the City. Consultant
shall defend, indemnify and hold the City, its officials, officers, employees and agents free and
harmless from any claim or liability arising out of stop orders issued by the Department of
Industrial Relations against Consultant or any subcontractor.
14. Verification of Employment Eligibility.
By executing this Agreement, Consultant verifies that it fully complies with all
requirements and restrictions of state and federal law respecting the employment of
undocumented aliens, including, but not limited to, the Immigration Reform and Control Act of
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61147.02100\10974777.1
1986, as may be amended from time to time, and shall require all subconsultants and sub-
subconsultants to comply with the same.
15. Laws and Venue.
This Agreement shall be interpreted in accordance with the laws of the State of
California. If any action is brought to interpret or enforce any term of this Agreement, the action
shall be brought in a state or federal court situated in the County of Orange, State of California.
16. Termination or Abandonment
a. Authority has the right to terminate or abandon any portion or all of the
work under this Agreement by giving ten (10) calendar days written notice to Consultant. In such
event, Authority shall be immediately given title and possession to all original field notes,
drawings and specifications, written reports and other documents produced or developed for
that portion of the work completed and/or being abandoned. Authority shall pay Consultant the
reasonable value of services rendered for any portion of the work completed prior to
termination. If said termination occurs prior to completion of any task for the Project for which a
payment request has not been received, the charge for services performed during such task
shall be the reasonable value of such services, based on an amount mutually agreed to by
Authority and Consultant of the portion of such task completed but not paid prior to said
termination. Authority shall not be liable for any costs other than the charges or portions thereof
which are specified herein. Consultant shall not be entitled to payment for unperformed
services, and shall not be entitled to damages or compensation for termination of work.
b. Consultant may terminate its obligation to provide further services under
this Agreement upon thirty (30) calendar days' written notice to Authority only in the event of
substantial failure by Authority to perform in accordance with the terms of this Agreement
through no fault of Consultant.
17. Documents. Except as otherwise provided in "Termination or Abandonment,"
above, all original field notes, written reports, Drawings and Specifications and other
documents, produced or developed for the Project shall, upon payment in full for the services
described in this Agreement, be furnished to and become the property of the Authority.
18. Organization
Consultant shall assign as Project Manager. The
Project Manager shall not be removed from the Project or reassigned without the prior written
consent of the Authority.
19. Limitation of Agreement.
This Agreement is limited to and includes only the work included in the Project described
above.
20. Notice
Any notice or instrument required to be given or delivered by this Agreement may be
given or delivered by depositing the same in any United States Post Office, certified mail, return
receipt requested, postage prepaid, addressed to:
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61147.02100\10974777.1
AUTHORITY: CONSULTANT:
San Juan Capistrano Housing Authoity
32400 Paseo Adelanto
San Juan Capistrano, CA 92675
Attn:
and shall be effective upon receipt thereof.
21. Third Party Rights
Nothing in this Agreement shall be construed to give any rights or benefits to anyone
other than the Authority and the Consultant.
22. Equal Opportunity Employment.
Consultant represents that it is an equal opportunity employer and that it shall not
discriminate against any employee or applicant for employment because of race, religion, color,
national origin, ancestry, sex, age or other interests protected by the State or Federal
Constitutions. Such non-discrimination shall include, but not be limited to, all activities related to
initial employment, upgrading, demotion, transfer, recruitment or recruitment advertising, layoff
or termination.
23. e=ntire Agreement
This Agreement, with its exhibits, represents the entire understanding of Authority and
Consultant as to those matters contained herein, and supersedes and cancels any prior or
contemporaneous oral or written understanding, promises or representations with respect to
those matters covered hereunder. Each party acknowledges that no representations,
inducements, promises or agreements have been made by any person which are not
incorporated herein, and that any other agreements shall be void. This Agreement may not be
modified or altered except in writing signed by both Parties hereto. This is an integrated
Agreement.
24. Severability
The unenforceability, invalidity or illegality of any provision(s) of this Agreement shall not
render the provisions unenforceable, invalid or illegal.
25. Successors and Assigns
This Agreement shall be binding upon and shall inure to the benefit of the successors in
interest, executors, administrators and assigns of each party to this Agreement. However,
Consultant shall not assign or transfer by operation of law or otherwise any or all of its rights,
burdens, duties or obligations without the prior written consent of Authority. Any attempted
assignment without such consent shall be invalid and void.
26. Non-Waiver
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None of the provisions of this Agreement shall be considered waived by either party,
unless such waiver is specifically specified in writing.
27. Time of Essence
Time is of the essence for each and every provision of this Agreement.
28. Authority's Right to Employ Other Consultants
Authority reserves its right to employ other consultants, including engineers, in
connection with this Project or other projects.
29. Prohibited Interests
Consultant maintains and warrants that it has not employed nor retained any company
or person, other than a bona fide employee working solely for Consultant, to solicit or secure
this Agreement. Further, Consultant warrants that it has not paid nor has it agreed to pay any
company or person, other than a bona fide employee working solely for Consultant, any fee,
commission, percentage, brokerage fee, gift or other consideration contingent upon or resulting
from the award or making of this Agreement. For breach or violation of this warranty, Authority
shall have the right to rescind this Agreement without liability. For the term of this Agreement,
no director, official, officer or employee of Authority, during the term of his or her service with
Authority, shall have any direct interest in this Agreement, or obtain any present or anticipated
material benefit arising therefrom.
[SIGNATURES ON FOLLOWING PAGE]
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SIGNATURE PAGE FOR PROFESSIONAL SERVICES AGREEMENT
BETWEEN THE SAN JUAN CAPISTRANO HOUSING AUTHORITY
AND
IN WITNESS WHEREOF, the Parties have executed this Agreement as of the date first
written above.
SAN JUAN CAPISTRANO
HOUSING AUTHORITY
By: By:
Its:
Printed Name:
ATTEST:
By:
City Clerk
APPROVED AS TO FORM:
By:
City Attorney
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EXHIBIT A
Scope of Services
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61147 02100\10974777 1
EXHIBIT B
Schedule of Charges/Payments
Consultant will invoice City on a monthly cycle. Consultant will include with each invoice a
detained progress report that indicates the amount of budget spent on each task. Consultant
will inform City regarding any out-of-scope work being performed by Consultant. This is a time-
and-materials contract.
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EXHIBIT C
Activity Schedule
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