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11-0607_ABM JANITORIAL SERVICES_D9_Agenda Report 6/7/2011 AGENDA REPORT ®9 TO: Dave Adams, Interim City Manager FROM: Nasser Abbaszadeh, Public Works Director SUBJECT: Consideration of Agreement for Custodial Maintenance Services — City Facilities (ABM Janitorial Services) RECOMMENDATION: By motion, 1. Approve the Personal Services Agreement with ABM Janitorial Services to provide custodial maintenance services for City Facilities for a three year term in the amount of $206,772, and, 2. Authorize the City Manager to execute the agreement. Summary and Recommendation. The current contracts for custodial maintenance for City facilities expire on June 30, 2011. The Public Works Department requests that the City Council approve a Personal Services Agreement with AMB Janitorial Services in the amount of $206,772 to provide custodial maintenance services for City Facilities located throughout the City of San Juan Capistrano. The contract term is for three years (August 1, 2011 through August 31, 2014) with three (3) one-year optional extensions at City's discretion and demonstration of superior performance. The new contract will result in a savings of $15,596 annually when compared to current contract pricing, ,Background The current custodial maintenance contracts (Comeland and Vocational Visions) expire on June 30, 2011. As a result of numerous organizational/use changes, frequency and cost of service changes that have taken place since the last contract award in 2008, staff issued two Requests for Proposals (RFP) in April 2011. Custodial services are divided into two contracts; one each for Facility and Park Restroom/Public Area services.. The new RFP's reflect the current needs of the City pertaining to custodial maintenance, as well as updated information as to facility use, E-Verify and insurance requirements, and frequency options. These RFP's were mailed out on April 7, 2011 to 17 companies. Pre-proposal conferences were held on April 14, 2011 for each RFP to explain the various nuances of the proposals and to answer questions from interested proposers. On April 21, 2011, the City received 7 response proposals for City Facilities. This report focuses on the Facilities custodial service. The contract award for City Park Agenda Report Page 2 June 7, 2019 Restrooms/Public Areas will be presented in a separate agenda report on .lune 21, 2011. City Facilities Total 3 Year I Contract C omggny Year 1 Year 2 Year 3 Amount ABM Janitorial Services $67,560.00 1 $68,928.00 $70,284.00 $206,772,00 Great Cleaning $69,348.00 $69,348,00 $69,348.00 $208,044.00 Comeland $71,400.00 $71,400._00 $71,400.00 $214,200.00 DMS Services $90,492.84 $90,492.84 $92,302.68 $273,288.36 Universal Buildino Maintenance $95,299.20 $98,158.18 $101,102.92 € $294,560.30 Merchants Building Maintenance $101,436.00 $104,412.00 $107,856.00 $313,704.00 Santa Fe Building Maintenance $115,608.00 I $115,608.00 $115,608.00 $346,824.00 The lowest qualified bidder for City Facilities was ABM Janitorial Services. Staff interviewed this firm to learn more about their company and discussed their proposal in detail. This firm is based out of Irvine, CA. It is a publicly held company with over 100 years of experience in various service industries. Based on a check of references, they have an excellent reputation for service in the cities of Orange, Long Beach, Cerritos, Rancho Cucamonga, Ontario, and Downey, where they have current contracts in place. Additionally, ABM utilizes green cleaning technologies (green cleaning products and equipment and green cleaning processes), have professionally trained work crews, and very low turnover of staff — all of which make them an excellent choice to serve our City's needs. Staff recommends award of the three year Facility Custodial Maintenance contract to ABM Janitorial Services in the amount of $206,772 for the three year term beginning on August 1, 2011, COMMISSIONIBOARD REVIEW AND RECOMMENDATIONS: NIA FINANCIAL CONSIDERATIONS: There is sufficient funding in the proposed Fiscal Year 11/12 operating budget in account # 81-83511-64115-00000-000 and 62-94755-64116-00000-000 to provide for these services. Award of contract to ABM Janitorial Services will result in a $15,596 annual savings to the City from the existing contract pricing. NOTIFICATION: ABM Janitorial Services Great Cleaning Comeland Agenda Report Page 3 June 7, 2011 DMS Services Universal Building Maintenance Merchants Building Maintenance Santa Fe Building Maintenance RECOMMENDATION: By motion, 1. Approve the Personal Services Agreement with ABM Janitorial Services to provide custodial maintenance services for City Facilities for a three year term in the amount of$206,772, and, 2. Authorize the City Manager to execute the agreement. Respectfully submitted, Prepared by, Nasser Abbaszadeh Jill Thomas Public Works Director Senior Management Analyst Attachment(s): 1. Personal Services Agreement 2. ABM Proposal PERSONAL SERVICES AGREEMENT THIS AGREEMENT is made, entered into, and shall become effective this day of , 2011, by and between the San Juan Capistrano (hereinafter referred to as the "City") and ABM Janitorial Services (hereinafter referred to as the "Contractor"). RECITALS: WHEREAS, City desires to retain the services of Contractor regarding the City's proposal to provide custodial services for City facilities; and, WHEREAS, Contractor is qualified by virtue of experience, training, education and expertise to accomplish such services. NOW, THEREFORE, City and Contractor mutually agree as follows: Section 1. Scope of Work. The scope of work to be performed by the Contractor shall consist of those tasks as set forth in Exhibit 'A" attached and incorporated herein by reference. To the extent that there are any conflicts between the provisions described in Exhibit"A"and those provisions contained within this Agreement, the provisions in this Agreement shall control. Section 2. Term. This Agreement shall commence on August 1, 2011. This Agreement shall be for a three (3) year period of time with three (3) one-year extensions. Agreement extensions shall be based on staff review of the Contractor's performance. The Agreement shall terminate August 31, 2017. Section 3. Compensation. 3.1 Amount. Total compensation for the services hereunder shall not exceed $206,772 as set forth in Exhibit "B," attached and incorporated herein by reference. 3.2 Method of Payment. Subject to Section 3.1, Contractor shall submit monthly invoices based on total services which have been satisfactorily.completed for such monthly period. The City will pay monthly progress payments based on approved invoices in accordance with this Section. 1 ATTACHMENT 1 3.3 Records of Expenses. Contractor shall keep complete and accurate records of all costs and expenses incidental to services covered by this Agreement. These records will be made available at reasonable times to the City. Invoices shall be addressed as provided for in Section 16 below. Section .4. Independent Contractor. It is agreed that Contractor shall act and be an independent contractor and not an agent or employee of the City, and shall obtain no rights to any benefits which accrue to Agency's employees. Section 5. Limitations Upon Subcontra'eting and Assi nment. The experience, knowledge, capability and reputation of Contractor, its principals and employees were a substantial inducement for the City to enter into this Agreement. Contractor shall not contract with any other entity to perform the services required without written approval of the City. This Agreement may not be assigned, voluntarily or by operation of law, without the prior written approval of the City. If Contractor is permitted to subcontract any part of this Agreement by City, Contractor shall be responsible to the City for the acts and omissions of its subcontractor as it is for persons directly employed. Nothing contained in this Agreement shall create any contractual relationships between any subcontractor and City. All persons engaged in the work will be considered employees of Contractor. City will deal directly with and will make all payments to Contractor, Section 6. Changes to Scope of Work. For extra work not part of this Agreement, a written authorization from City is required prior to Contractor undertaking any extra work. In the event of a change in the Scope of Work provided for in the contract documents as requested by the City, the Parties hereto shall execute an addendum to this Agreement setting forth with particularity all terms-of the new agreement, including but not limited to any additional Contractor's fees. Section 7. Familiarity with Work and/or Construction Site. By executing this Agreement, Contractor warrants that: (1) it has investigated the work to be performed; (2) if applicable, it has investigated the work site(s), and is aware of all conditions there; and (3) it understands the facilities, difficulties and restrictions of the work to be .performed under this Agreement. Should Contractor discover any latent or unknown conditions materially differing from those inherent in the work or as represented by City, if shall immediately inform the City of this and shall not proceed with further work under this Agreement until written instructions are received from the City. 2 Section 8. Time of Essence. Time is of the essence in the performance of this Agreement. Section 9. Compliance with Law; E-Verif . 9.1. Compliance with Law. Contractor shall comply with all applicable laws, ordinances, codes and regulations of federal, state and local government. 9.2. E-Verify. If Contractor is not already enrolled in the U.S. Department of Homeland Security's E-Verify program, Contractor shall enroll in the E-Verify program within fifteen days of the effective date of this Agreement to verify the employment authorization of neiv employees assigned to perform work hereunder. Contractor shall verify employment authorization within three days of hiring a new employee to perform .work under this Agreement. Information pertaining to the E-Verify program can be found at http://Www.uscis.� , or access the registration page at https://e-verify.uscis.gov/enroll/. Contractor shall certify its registration with E-Verify and provide its registration number within sixteen days of the effective date of this Agreement. Failure to provide certification will result in withholding payment until full compliance is demonstrated. Section 10. Conflicts of Interest. Contractor covenants that it presently has no interest and shall not acquire any interest, direct or indirect, which would conflict in any manner or degree with the performance of the services contemplated by this Agreement. No person having such interest shall be employed by or associated with Contractor. Section 11. Copies of Work Product. At the completion of the work, Contractor shall have delivered to City at least one(1) copy of any final reports and/or notes or drawings containing Contractor's findings, conclusions, and recommendations with any supporting documentation. All reports submitted to the City shall'be in reproducible format., or in the format otherwise approved by the City in writing; 3 Section 12. Ownership ofµDocuments. All reports, information, data and exhibits prepared or assembled by Contractor in connection with the performance of its services pursuant to this Agreement are confidential to the extent permitted by law, and Contractor agrees that they shall not be made available to any individual or organization without prior written consent of the City. All such reports, information,-data, and exhibits shall be the property of the City and shall be delivered to the City upon demand without additional costs or expense to the City. The City acknowledges such documents are instruments of Contractor's professional services. Section 13. Indemnify. To the fullest extent permitted by law, Contractor agrees to protect,defend, and bold harmless the City and its elective and appointive boards, officers, agents, and employees from any and all claims, liabilities, expenses, or damages of any nature, including attorneys' fees, for injury or death of any person, or damages of any nature, including interference with use of property, arising out of, or in any way connected with the negligence, recklessness and/or intentional wrongful conduct of Contractor, Contractor's agents, officers employees, subcontractors, - or independent contractors hired by Contractor in the performance of the Agreement. The only exception to Contractor's responsibility to protect, defend, and hold harmless the City, is due to the negligence, recklessness and/or wrongful conduct of the City, or any of its elective or appointive boards, officers, agents, or employees. This hold harmless agreement shall apply to all liability regardless of whether any insurance policies are applicable. The policy limits do not act as a limitation upon the amount of indemnification to be provided by Contractor. Section 14. Insurance. On or before beginning any of the services or work called for by any term of this Agreement, Contractor, at its own cost and expense, shall carry, maintain for the duration of the agreement, and provide proof thereof that is acceptable to the City, the insurance specified below with insurers and under forms of insurance satisfactory in all respects to. the City. Contractor shall not allow any subcontractor to commence work on any subcontract until all insa,-ance required of the Contrac or has also been obtained for the subcontractor. Insurance required herein shall be provided by Insurers in good standing with the State of California and having.a minimum Best's Guide Rating of A- Class 1111 or better. 14.1 Comprehensive General Liability. 'Throughout the term of this Agreement, Contractor shall maintain in full farce and effect. Comprehensive General Liability coverage in an amount not less than one million dollars per occurrence ($1,000,000.00), combined single limit coverage for risks 4 associated with the work contemplated by this agreement. If a Commercial General Liability Insurance form or other form with a general aggregate limit is used,either the general aggregate limit shall apply separately to the work to be performed under this agreement or the general aggregate limit shall beat least twice the required occurrence limit. 14.2 Comprehensive Automobile Liability. Throughout the term of this Agreement, Contractor shall maintain in full force and effect Comprehensive Automobile Liability coverage, including owned, hired and non- owned ,vehicles in an amount not , less than one million dollars per occurrence ($1,000,000.00). 14.3 Worker's Compensation. If Contractor intends to employ employees to perforin services under this Agreement, Contractor shall obtain- and maintain, during the term of this Agreement, Worker's Compensation Employer's Liability Insurance in the statutory amount as required by state law. 14.4 Proof of Insurance Requirements/Endorsement. Prior to beginning any work under this Agreement, Contractor shall submit the insurance certificates, including the deductible or self-retention amount, and an additional insured endorsement naming City, its officers, employees, agents, and volunteers as additional insureds as respects each of the following: Liability arising out of activities performed by or on behalf of Contractor, including the insured's general supervision of Contractor; products and completed operations of Contractor; premises owned, occupied or used by Contractor, or automobiles owned, leased, hired, or borrowed by Contractor. The coverage shall contain no special limitations on the scope of protection afforded City, its officers, employees, agents, or volunteers. 14.5 Errors and ®missions Coverage N/A ' 4.6, :notice of Canceliation/Termination of`Insurance. The above policy/policies shall not terminate, nor shall they be cancelled, nor the coverages reduced, until after thirty(30) days'written notice is given to City,except that ten (10) days' notice shall be given if there is.a cancellation due to failure to pay a premium. 14.7 Terms of Compensation. Contractor shall not receive any compensation until all insurance provisions have been satisfied. 14.8 Notice to Proceed. Contractor shall not proceed with any work under this Agreement until the City has issued a written"Notice to Proceed"verifying that Contractor has complied with all insurance requirements of this Agreement. Section 15. Termination.. City shall have the right to terminate this Agreement without cause by giving thirty (30) days' advance written notice of termination to Contractor. In addition, this Agreement may be terminated by any party for cause by providing ten (10) days` notice to the other party of a material breach of contract. If the other party does not cure the breach of contract, then the agreement may be terminated subsequent to the ten (10) day cure period. Section 16. Notice. All notices shall be personally delivered or mailed to the below listed addresses, or to such other addresses as may be designated by written notice. These addresses shall be used for delivery of service of process: To City: City of San Juan Capistrano 32400 Paseo Adelanto San Juan Capistrano, CA 92675 Attn: Nasser Abbaszadeh, Public Works Director To Contractor: ABM Janitorial Services 165 Technology Drive, Suite_ 1. 00 Irvine, CA 92618 Attn: Pon Dallas, Business Development Section 1.7. Attorneys` Fees. If any action at law or in equity is necessary to enforce or interpret the terms of this Agreement, the prevailing party shall be entitled to reasonable attorneys" fees; costs and necessary disbursements in addition to any other relief to which.he may be entitled. 6 Section.1 8. Dispute Resolution. In the event of a dispute arising between the parties regarding performance or interpretation.of this Agreement, the dispute shall be resolved by binding arbitration under the auspices of the Judicial Arbitration and Mediation Service ("JAMS"). Section 19. Entire Agreement. This Agreement constitutes the entire understanding and agreement between the parties and supersedes all previous negotiations between them pertaining to the subject matter thereof. IN WITNESS WHEREOF, the parties hereto have executed this Agreement. CITY OF SAN JUAN CAPISTRANO By: Dave Adams, Interim City Manager CONTRACTOR By: ATTEST: Maria Morris, City Clerk APPROVED AS TO FORM: C1rMAr'Wnb,6Vai, Cify Attorney 7 Frr 1 Y 776 . QW 7- 7 LIM IA WiL E r' EXHIBIT A /S/MyyJ'�UAN CAPISTRAN6y Chi 92_67 ems' (949):4,9 1'053 FAx is rortaisff ' LhtJ FR SE' tk1Ct71 fRk arrjurmaxpas r'dft&na RE Regbesl frPropo als - Q.ty of 8an JuariCapiatt.a�io I=AQ1Q. 1E - "USTODIAL IOAl�1TEl A fiCE' The City of pari gosh C pis re b is ,spiting rc�pc� � �c�r tiaa� ��r tat�i I r�ai��r�a�rc� 6f. fa Artie within flee. Tire contra mill be'fer a perm `of thfee yet ., With "ri cipti irf tb:eaten for three sdditio :l pne-year t rr A set cif"specif cation and pro"posaD .do umertfs have been peel ared an re eno, se for..YO ' tevrew"' $hGO Yo Wise to 6'Ub fta, prqas al ,or'this" rrijeot op c rnpt ted . e;<ahorrl be r e a d 2." U Thai; iDa rit Cl Please wbm t tr~7 Nasser Abbasz del;; Publl Woks qtr tot 'CC ity cifnlua€ Caprstrarto 3240Q Pa eaA'del nto. ,San Juah"Capistraho CA 026 s There will be rnaqdgtqj2r -bid.,.mbetin "on "I"`+ue:4d v, Aprr1..'14 2� I tb be beid in the .. ... City Coun l Chamber .:at 'I0: 0 a m,, located at City fall� 32400 Paseo Adel nto, San €� api. ran , A 9,2675. The propo el package shall i dude 4 6,110v�ing Raf renee/Pb e I. Proposal l fnsOuotion Page-3 2', P.PCIS. l Att iahmei t. . 3. Lit of$iibcurrtraetors ` nd lne .ir3 Attael�ment 4& List of Eqwpmr�tt lr�t iin Attar r i nt 1 5 Tatem nt of Experience i in.Attaol�rr e rt 1 6, 2011 Proposal Worksheet; Inc in Attarhmernt 1 7: &eneral Cont-t ct Pro isibrts Attachment Items of ftrk-Faoil ty uslodlial'8.6rvices Attgobmeo 3 Best Management'Practrces (NPDJE ) AttachmenA 4 ' er a[ ervi es A!greeflent ample 144t;adh merit The succ ssfdl' :proposali:ll be dho eri based porgy t appii fa aurnber of cr t ria, including but not fimited "tea generaf abiffter to Meet' all re uir�errser.t t�utlir� l; ire tft speiticatidrr pa lcage, r pps 1 ri e, inti catia is, experience; €e.�r. 1 refererroe8 equipment available, etc. The formal rules "cf°bidding applicable' to lifblie Works pr cts eeg.; a card to the lowest responsible ntraotar)ars,napplic: ble to.th s " est"for proposals ire that i s tta I i l Ma'nt0 pnCe is not, olio vuorlc.i hider he Pu biic Contracts.Code Accordingly, the Citi G bun—o reserver "full acid' am to dl reti h tee SO Jua." . mlz-44�g fie Past To En,vw ce tc '��t� choose t t campany which, in its jtt h , :has# .1 e to pro fc e the doserib d n g� c ��at,� s; 1f You have amts, Please:, e rtta tJill'Thom ''s, nbr 4�If tt� � t A *st, .al 443-6362 titY - Jilf T Cama enio l ast-age ,ertt Analyst SAL PROP , INSTRUCTIONS, Ekamination of e+ i cati a d Site O.Work The Contractor is r uirede t� examine thti sites) ofW* and li rre es r per�;irlent infolfMation, verb c r fiutlV She/ha shall satisfy se;( as to the bh racer, qyality and: q a titles of the work to be. performed, the rat riais to he fur"nisbe.d and the cl it rr7 nts of"the F qpe t For Piopo� l �Y`Rl✓P"}. The sits cont�it!c�r► �ight.difter`trr�rri tl'ose €h tate RFf . Therefore, :p easy uerffyaff sits and conditibn,t,. Arid list 'in your pra p sal., all: var ar e ,,fa�tw en cpnditiorrs ind icocteo in the F ' acrd tu4) Odltion revealed duprrg qxatnih,atfcri Prpdsl l posafs;. to-, ceN �� ; rdbr ion bal) ori acc d � it tl� fello rv�n . l F rc p as l Sh ll. lie ,tba,dp,, only i�p�sn the fore p ovid vii�ttFti t-Sete p oifi stir ns, .elf pr s sal Items shall be properly filled out, proposal prices Shall be stated 'and thy. slq.. s rat elf persons st p► i f� if b iO loci ha c e All pricing J's to irie)ude ever 1[ taxes, the :pforlifn .Of all 1 nor requisite or proper and fh-e provid'i'ng of ;all necessary ma hinery, tools,, apparatus arra Other means df rnintnp t properly perferin tl =taer�tl pacicatfr All pries and rrotatforts USt bl in ihk or typ �yritten. Ativ ertors oft p(Oo al. s rk lssic mill fsqua)ify t o sut mi fission; No-er- It lie permitted. Ercos1 trlheets rr .s# )a lle-c out,.irt thee'-entiret , l ; Proposals sf�alt not contain ray f apitulatGcn of the Bork to be nie;: Alterr°►at prep OSads v lfi. rt b cQrsldore l xb pt requ n r �n icv t o Ofel tele ra; hi°c; electrorn p car tel6p or ic- pic p l or tiodlfi tions 'will be considered; E. Tht Cly M.Oy i gtr r.e any, ccntr ctnr to Ort fish stat rn rit` # his: f nanciaf: responsibility, teohn.c l ability, equipment and referenpes.properl and Bally filled 'Out, F, Ealoh contractor shall submit a statornelit.of experiene a;id iist.�if gUiprnent. C Pr,Op sals shaft be.deliveredto the Departrnent.of Pblic ' orbs. r� or b�fcire the day and liar stfor rcapt.of prcpcsar , Facility C tod i fainters ce cr tigal Plan The prop asal shall �nofude specific information on, al ,operational aspects of how, the sites are tO ;be rr hiitaine . All n°i intenar�ce shdu[d 1 in mpliati bdt ndt fimite l to the stipulations Of the ftechrnent. — Gei'ieral Contrast l�roy� ;c n ; ar d'. ttac) rnerlt (terns-caf Workfacility acility r �rstodia]S,ervites. Caitrt� is radiad f posse"sa re pity Busir� ss l�lc0ra rn prior f conlmer rtt of w rl,f ter 8tlbMi't s ph i 0o�,o eit th time f toMenoemertt of work, if COTISUjta t i not of ad riroll jnthel ., Dopt rtm, ofMcrr el I curity"s - Verify program; Consuitant hall enroll i,rr tl�e Verlfy prograrn w thin fifteen days of tt OffecUiv.0, daft pf this A rperr Qnt to verb thebmploi�ont autndft aff n Of new em, ptayeos �i reed to parorma .W rk hereunder, consultant shall verify ernploytnen# auttizatiah wift-l€i three days 9. 1.iring: a nowemp lege t" p dbrf'n W,,o* Onder tl�is ,gr r► en lr trarrn f rr pert i �r g 1i = E r�fy rt r rrr cin n foo f. h htt -wwww.uscis; rev, nor access the registration page at httpg.:L/ yw.yis- dhs.cornl 92 Icy rre i tratlan Cbhs rltant shall rtif� Its, re''tr t- w€th E- er�if. Orad pa�ov de ifs reg sfratk 'n ttiber within= sjxteorf d s al; t ffectiye late, of: tfai A r .ernerilr Fai'Iur0 t prowl e behf'I n v li resit in withholdI. �a rmertt �ant:l f."D cesrr'tplto �s dmcritratdr Sol' lost of Su cas €ul 1iLomdsere Tl 6e $u Ce"U pidpaset It exei ante a rktePers0 1 9NJ Agr��rr�ent ih fib u� tartV y fnasa sset forth "" At ch.rrr 0,i t ": AT�TA,- .. .CHIVIENT 1 CITY OF$AN JUAN CAPiSTRANO -- FAC[L.I ES ( STODIAL MAINTENANCE ..201 1 :PR0P0$ALW0RK,-;,,F4EET MUST BE COMPLETED niliCOCA_Tini ,cttFi?u SG-HF-DULF-b Area of Sadulenanc i it5'CV`tO Iv6CaAiTHLY MONTHLY' DA&COST ICITY HALL FACiLiTi�S Y f R QN YERFt.T1f1tL) 'YEAR THREE As.P$ wired I':"City lfaii[Dain Hid. 12;62(;SF: 5 da lwte4< titV Hall TrailerA : Cit Hall Ciaiter`B 's"days[week .G€ )fall Taiier C 576 51F: 5A8 hxeaic U6 H61I Trailer C Add"itican 5?§5.F'.: 5 iia s.dv k 0 City Council Addition 4,2 S F. Ida s Jweek T.Cit Yard MainfenanCe C1fFices 2;000&5,. I nteefC 3..Na3 Springs Dance Hall Pnllce Services). LOW F 7 d :s Iwe k Gbi511ME1iVITY.,..ENTERAR S 1._P�btrlrfiypity Center 54;7013 S;P: 7:da luYeek 2_ tunas Lm #2.LgOO S.F. Tda", eetr 3;Srsys and Girls Clue Lobby. 7 da. lfrreek y �8.Gymnasium RfYsfiroam 400 S.F. 7 ;ct a a€wee3c UTILITY DEPARTMENT AREA . . Ut:i�t Lent C3fticea ut3t S l 5..days hveek z Ground))Voter Recovery Plant Gontrni qppm and Reatrinom> 320 S F 5'da stweelt 3,Water Treatment Area(plant' - Ir�terior Fio6r`ing� ..1,6co SF :da sPtnort#h' 4TTNER € t aCduague f{mdergarten _ -- Readfness prvc�ram 4 00 5!F. 7;da stweek 2.La Sala 2,7 O S.F. geek tla er 61c€ 0 F. S. S da. !week a Tota['MonthlCost Tata! earliy.Cost 'Nionthiycost X 12 MO? hi(3i'fi' At,.'1'EtaT{siRTE Pi'itCi{+t iTi;1l( . !t gall Ttaiier D. 9 ;S.F:, <daysfwek Toil�csritract Cont• �r_"�ca�l: 6ATED 5fat+lA�'UI�:I ATTACHMENT 2.. PROPOSAL: 1=ruri: CONTRACTOR ' T-0 lie Hbh6rdbl Clty Chf Gity Of 886 Juan Ca e ti tn�i.i Th;e undersigned; as proposer, declares that hey lre' a .� ref tly examined:the to atibn cit papad vk i desk€ ,: exfr�ed' the; pelJ:Gattat's a. d rer ! lire rsinrt r d th lnstr etiO to Pre, ? rs, end i fa"liar lth all prCip. s�] requirements. aqd, reby Rrope e arj.d agrees, if flh propmal it a opted, t omplete said cnr in p r,gaic filth th tr t a a r t t fir the ll lnc: N6 0* Wvcfa ao t of iAft or arra! an6cip ted Moreases dor the..s�cond and third, yedrs of this:oo"4) 1. SCREDULED.:0 THR, 1 2, 011 the to � JMn g,30 . YEAR CT JULY 11 20,1 -.JUIqE 30E413 _.._ JULY 1, 2013 -,JUNE 30,12014' tHRE�: ��eA" COSH"TOTAL Three Year,Contract clbt Total. in.Writing riting 2. 9MEROENCYW l l , RaLej r tc :trcw,r l itli kfr;► rh Co r llOncost Custodial1ab rer Su:peru[sr Others Plebe dist a[d: amtnts arc tri €,r ,lra ar€d cr :r all tx tle-' erfarrt[�g fit all the labor regilslte or proper and th pro idrnrg of all eces a(y €-[�iatNinery, tools, �a. t�r� rrta��rial : and athet, e'ahss nary # .n rye , also, the e onmen e am'd OMPIO' ri.. tat all tie work.te€ themanner set rth, d s'riboo and shown €a fh Spey€f1� tioht fort Wbrk: Gprnftct r will" i t bi . regutredlo pay forge altjects. 1f.r .n.tj pgi d# at, he-c oxen: ropa er:shad.,tommen-ce w .rkon ufy' , 261:!- an,[radMidual, so ' 'tete if: Frh� -paw r Mp Stata,thj firM p me a ,d g€"' th.e xiaref; It in:tli+id.ul .ppartrrrsrpos[t tl ftp, Prsrdert; crtary Treasurer, aid )1�anst�li�re�Fk; Gated, larn Dated; Bus[hss Address te: Telephone � p umbef, urt er, theun er ig ed pro ober certifies that hel hhas thrg' 'ughly gheoktho figures setforth in this Atop saf, that they ate care t to tfie lest of his/her knowledge W and flat#hey cco slftbhisftr proposal f r the orlt called out h r itr.. Dated, Name l a't d:: B' sine e Address .Dated T lepbone Num,b r STATEMENT OF EXPERIENCE THIS PAGE TO. BE COMPLET0 T , -I PART OF QUOTA Ti , � � 1 � AS PkOPOSEP"S NAME COMPANYVA E BU,S#NESS ADDRESSF 9INE.STEEPH O—NE P S1NE8 &:M.AI AQDR-. SS x(P:) ori r # ihIl r f t t ucr r ty 1 r �6d h'l Ille past 24,months-,. Fa—F 7C ' P' CONTACT NAM C T T AND PHONE' LIST UPI t T THJ8 BAGS T r= COUP) ETE10. BY PROPME N0 SU0 ITMO T ? CITY RMT. "Of QUOTAMON, Prep�ser' rr Gamna B Os irvess Telephone 9umbe Lk e uJpment awne , by the quoting rrn that is °available, t6 use an this contra t it Wr e t e, l e n rr tel dear.,Us6 ad ltjojj �! l eet6 it r ee is Signature imp GENERAL P I$JQNS The contracter,shalf use and furnish atHabor noces 'f r the.-sat t.o. ,p "anco fOr I,he v Ot set:f Oh:Jh this contrAdt,: (W C n l~ c�o ' al .r r The Q00fPCt?r 0 r qs fo r gr "irk he r"laboben t pre m ` eat o rar�co t 01,1 fjr vfiiie, en 00d irithe .pfcOf dtasandmalltaiuad anrcqg. artd d portment toward the public "1'.ould for any reason an mnpfo ee.be unsafifactory in thefZQf the City, the Go: -acttr, hen apf€fid �h rltan� haf �a sb that err��alcy b t. e re ev d fry"rn the c b grad re t cecf by s�tisfb,0 14 eget Lob Att- The ` ertrctr hail gir :eacf.,of 11rsler eToys tc dbafe td .0l stirs cif ortCrng acre Theses are to �ncfaderar►ns, rfth the Contractor's c OM,pq qY rm . m"sicna clrly v�s�bE , rttaer hces; atd gea., require d by State, fety Rer�ult�o� , ars prs��ef �:ari�.� f ctothin�, v �roh �rcluc� "fili�t �tr� ghat!' be °�er� at a[1 tfrrs, ued c) Typical Tasks Conftracta'f shalt S0,Ppiy laborers w[th f"h ski.11 to perfc rrn yaric ser i- kill d d 5,' fn, connection.n with oust d'ia1 rr ir�tenance, cieanin, 'R,bband debris, a perpting a varioty f lend grad pja +er tg61s fobs Of main#aln,�h "oubl€c facl!►tiesi h� nc1 ;de � eratr� ,liht equi�r�r"ent (d) Expetiehoi�: Three (3): O,att Of OustoOjaf mai.hlen n-ce e pememe:" The, Contractor Mist subrnl"f Written ev:id me"of s. " h "eriehte= ofof the:coh rs a and d. L is rs" "v ttl Eye r:qul # pos ess a vafld and current Cafiforrtia Driver, ) beme, including aid ins urance r c'u€rid by tie # ;(f " Know-16"Lland AWIffies t�f.ft to,ase and ma►r�tin va" cus dstudit egme �, adjttty to rfcr head rraru ; fa cr, b l tY t0fOIJOW OMM and Written instructions. A ditlonai La r t d litrOnal laborers Will l supp'[ied to the �artr for if sp re €�e ted bar` h Puub io> Works Direct c r a..Mor► �1 rep.resentativa. Any additiOnal lab''Drees rll € r t gr�af t t t h6W6 bh�ttr f rfin titled �� ritr ctc is 1-lo' rly 1 "; 0� UIPME T The., contractor shall use and furnish a equipment recess ry fir the $atiS -8 ry p0rforftt.Onm of the W&k t't l .ar this,.do t bt', �db,.Iel entractor Shall d1spfay he name "of thair: firm' , on any vehi les reed_ by the. l ons ptor=s ,-pfdye s to cat r upplres3 d n Apr ei f used rp to yccrrr e.r ` performing t.rstod%alfah oral dude,, The" firm. name shall be in, le"t-ers iatge:; groat toS asl1 lci 'le fr a:dist �rce± f fifty{ j. ; 4 } artrte, All equipment us' d by the 06nfraetcr shall M kept: in a mat sandelan, pearance and m—am a ined in top rrleharl al oc n�lrtrc r 1; ecl ipr er t$hat]; praerly llustd�"ftoan an apertic�r�al 'fety spndpdints St de:: Eci *0 The G tY rn Y proarrd yea r,nahi amrbut of pace for star e f the; contractor's �Dquipmen#ff et is u&ed irk the Thee. y b .d as n ted by the Public Work "Director or an a thcafze4r presenta0v'-e. The Gontractor shall b�. Ifm�d t6fhb; sp cede icdraate4 Thi ��antracf iY Ghali' be Spon Sible for Mgt �taI in thl area r ilei if t rr it t 'ts r►grr, al Gbh: litro t the end o t1ie contract The .rty shall r at ;fie re p€�ns.ibfe f6r anything tblen' --cla'fi ett ar TERI . The orttra for �lha.11 fgrnish ali rn t rial, including b.tit dot iaM::,:— to, cle ;nrn rprtlent cleaning, agents, eensiMfal bods . et ., necessary> "r lie ptorrrrc " df hrl< set:ferth 1h,:thrs ontr ct. Thefty may prey ider .son le amount pf space for storage f the ontfactcr's mate,ria;ls that-are a ad irk the C.ity The spice Will be de's r rt t" d Iy the Public '+for°l's Drreetor or an a thv i er represenfafive-, Gwtracfor shall betarn t d t the s—e s .:des rate ;: T17 ontra for alt fier sp 't llcle:fcr maintaining th[s- area anti: shall return, R. to its adgiriW.con ditton at the: eno o to cantrae he pity,OAR cit is r�se fdr'ponsi lnytf in' st t n, a da . ` Hzed or damaged otherwise, The Gorftrau r shall prep id.. uch adequate iapervISR. �� to,' �r�ri-fi la o oii�c i%upervision of orkmansl iari`d ;adherence to schedules by the laborers pertormir the: work Linder contract, T4 field stip r iso i t their'repre ,entatf e sh fl r�hecl aWh the Public Works Director 0r an, authorized represent tineweekly:: as to. (T) 's.cbiei ule o work- (2) cornplaint�; aiad (3 ad �}i acy of } i#c r ane The ontr ctcar shall brpit` such` repcarts ahety my rewire e �rrin iiplian�tai# shediled woik< Nate.' Gus'tpdi l Serviaes rovid6d for`the Grourd Watar RoptNoy Plant Filitjrf ffic gill be rspenbyk the l 61.4y; bepattirie #, IMI GRIM 'f IOR Theantra. shall piRovide ttie pity at iii trrt�es tlrtdti Kira t this=diirat seri of t�'rs Cour emergency telephone numbers 6f.at least two (2)` isali ed per dns hp c rl be called far ;eh er, errcy mndllVQ.rns� at ,O y dine thak ori rai�tpr's r�lare8q.ntatiwa ahe not irnmediately available>;at the job sits,, An alterat6 timer- en°cy na)mber,,shall. b provided iii se d answer is< recely d at`th f't rrir ber'; Tie e ii r eney. rrilrn`l r shall be Lt i fo britact the re fosepJi�ve of the.0onttactc r:W o cai, tale thenete.,,8,sary a ton required, to alleviate an err r envy condition wh!G threatens,to cause carnage to airy :ity,property, In aclditto . the CoMracto slat eriiploy persons) to .answer telephprie and e-mail c-Omplaint .,, requests for se ices 'etc: (an ahsw, nsir ice mill "riot be torr id red 'Suffic,ient for this Purposed dirrin,r normal.C.ity,working,lours: Nlnrrrral City,working.hours ate ;:1 t .:5,4.30 p.M, Monday thfOug. i Frill y. onttactor rewired to rri i taan ;an off e within tha C range linty ar'ea's oritr ct r is further re hired to provide t i City With a 2 -hcf�i en rgei�.i~y, riitr tl�er' fir contact c�utsi e no,rrnaI working hours. The response to an em' r :ency caN out by the. untractor shall rro , be. iicre than o (` hairs rsd shalt1. be ecnsidred p;ar a the normal contract 4�c t ether delayed by:. robl-erns caused by vehicle atc. is or El E Iy6E l :L' F ILEI ` The' successful prapaa er is: rew re tb provide the City v-`� one (1) cdpy of i =, iercgen y Medi el. Fagility l .esipatibn arae Pr€c-edut6 ;Sheet''' before a Contract i awaided. err thit, sli t, theuccessfu proposert s r t designate a twenty-four { 4} hour ;emergencMedical:l facility, to pr a ids er ierguh y rh dical treatrr,en li re irr"'tl e�rerit of injury to Ony f thecantractar' err7ployee :. `1t mill lie the .res unsIbiiity of the �c ntractcr' sra ervisor lead worlr to tr n rt t rri lee range ei't f the transportation of any ir-ij�rrod employee to and from the deli f at d emergency Medio :l facility orrly sirii'liar rndicrl alit : Scc e q. ork The word toba,done, ander this nft t consists f cup rai "rare t nand : for p . tr : facilitle�Within f I e Cjt of_Sa. Ua - rano,, Standards cif Perfbrmnc 1I1 othek portioon taf til it, contract,hbt ithsta din ' ;area reedthat the h tent tai the, l�e�onal` Se ices Agreement is to provide, a ie ei of maintemace to, provide fdr the #afety ar ;w.elil eipg of tl e e reil 'piea i end desirably appo r rice' t a'11. tWes-COntrador agrees to ri ai.rttam A1C ttesr dated areas med by'tlris agreement at. such level, Statement of E erience, All pplicarttt are reit rred tb �ul rrrrt a' tatem of a p iren on prpject fetat d to custodial.rnaintenan ,: CoOrdinati6n I l'eetin Prior to the Corn nencement of this, coptract, arran ernpnts rlJ . e made f�� rrmeetlrt bet eeri the CatItrpm r art the ul�:lic VV. rks Qit ptor t a tlitxrrzet .r er The pipe of ffik meet iri ;' ill b6,ter i?ordirrte the activities of the antrr'ter rlti rir> the Krait f this ccntr ;ct, review �Y�ed�rfi��, d ��rz� r �inter�art e methods.and. d:N ins ctr .n prc d re § Contr,� t Terr hla io'r If at Wy time, in the prnror :ef the; Pohl fork b rector er authorized representative, enfractor fails' b Wpply su able &q rprrierrty rad gUal rorkk ford , orrate l Of pro. per quaCity, or,shall fail ih ray regpet«t. to perf`orrr ani''?work ith the diff egce ar€ force specified and ihtended in and.by the terms of the contract no#ice-thereof in. wrtlrr shall, be served'.u'pon fltni hould the cr ntractdr rtegldct ter refuse to p c ring e a,f r satisfactory complranc rth fF eantra t, as direct d by the oblrc ori s l rrector rthift the time:specified rri sa :h nc#ice, the City rn any such case Shall hav the po er to trninate all ar any jsrt�cr of the> con tra ,, The anti• cfor s,,h6# 'i rdrea:t Qn the proposal the costs for fur rtrshir g all Jaber and equipnent to perfcrr n calf; rd extra srvice 1€stecf,belay ,. ill cleanin rrtterga.is'vritl be n,onitored by the2 City. Th ContraG.W::Sha-ll r bfify tine City within 48A brrs of heir r g. to pe'rftarm extra work Mrd-the-co t associated with the e tr-awork. l: E axtra work will mat 'be per-formed withotjtmpriorapproval by the Public. Wort l ire tzar r auth. rrzed repre rtt rye, rri1 s a audition e rsts rt ereir� it appy s there is,danger of Injury top f�'ons or damage:t property,.. rtrwork may be., regi rr d 1 4V the PubliC, Wt rks Director d.r a; rthoti ed representative as aresult of a:c s of mod,,. vandalism, theft,, cl it disturbances, accidents., car'jmprovemollh, Niyment far e tra.work,-Will be b led can actual cost.of labor, ,plus wholesale east` cif. rnatsda s, pl's � mar �t�a. Extra, s rvices ether than t�ar��:e std 1� 1 1� r� catiat l on a trine q rrl #erial;basfls with a 'not tta e , d" m60nt Thr- Publi drl<s l ireetot or authorized repr rttati re N. ,tuthorized to gpprovw4 extra.work op.to 26 percent (25:6 } of the an"n a.l cost of the agreemer't,, car red ce thy: ontri�ct a-Tw a it .by up t 2. p cert ( �;) the apr u, C dist gal this agreer�°iet�t: Flow,and,Ac tande cif UU ter' Surface of gather waters msy b err6 :ntere at arr�s� tlCn a. The Gobtractbf b sr�l MIN. ri19 e "prIldpcsal3 ackn0W16d es that he hasinvestigated the risks arising., from surface br'other'Waters and has prepare. his prtaper�al ac �rdit� ly .11 shall be the:sots responsibility of the- Contractor to, protect their work from. danger dire to an waters.. moor ntered. haUld any d ma o occur to th rear die td s:�lrf ce o ath 'r:t atc�ra thy;. Cantractcar'shall repairs l l rr�a e of tF eir pen NPDES RLegUjatjcans The: crntracfor, shall corraply h " all tarty retrlalions regarding �IPOES .(Natigr al Pralldtrpn I✓ lsh.ar� Etirrrti�atlr?n.�y� tem) Requirorr�� ts and fhe Glty's fest 1Vlariagernent:, Practices: OCoaconftctor .shall riot discharge '4riythin9 to the tarm drain. ecrd8k Contractor uvill con In. any .mated Is that Bey potent iall�r reach a City storm drain; ratty shall lmplrrrerrt tle=aahe fest 1lana �et Pratoes1 �(.P' rricied lay�tf City Contractor will: conduct annual raining. regard'I'n harm c ter regulations and the a propr at ICP' far ell arnplo a s torkrn at ify, f tlitie ants otar shall provide'd tc the City annually,; by. Orly 9. with certifi atroh of th required tralnrr on sic rr iv+rate:r regulations acrd fihe l MP's, and acknowledgement of adherent to these Stan arc s While perforr ih -r rk qt the C:'ty Protectign ofE istin tltrlrti The Contractor dust take all do e; recti ti na11 'i e tires:to p.rt lett 41l of the existing tdill,i s men necessary, the Contractor sl rall'� ve all tyrfilif es, located y contacting' the responsible' agpin y at lea t S l dors prior to coi' rnenGfn. 6 any work, The ontrac or` at terrlron .directed to the ufillitynofificatirsn s r`vice provided b' l..ln .r r �rrtd et io Aleft ( j, USA.merrier #nitre Mili provide the Contractor if'hthe ltcatidri f their "b ttuctur s G l ngiven at least 4 hours notid;, Su. Oh requests should be req ested through USA.(I-8004224133) Prot tion gf Pt`y to Pia e Therrtrtor must rYnain rthrri ire rtinterrre areas iiia fest of'hls ability: The Contractor must protect all e ist.11 ng !P1,1vae, pro peq' Pr t ction of Mp,ioten me Areas contractor sla?I prated propity aril 1ciltie dlacent't tla rrtiritenats ad a;ll Property and facilities rthrn the my airitenance ;areas: after cora. iefjar of . �,qject, thy: rriaintenan e arda. sYralf'be clean an., in ; presentable cndition; X ll public or privately owned rmp'rOveMents and- facilities shall lie restored to, their or.ginalcondit on' fir; i oaten In the v rpt mpMy r�ents:c f tl ,facilifies- r• da d, f e ! all l iepla edr With new;rnateri is e ual or letter to the or€g: al, Contactcr s ll repair s eh d rna e at their expense,. Nothing herh i5ha.il be construed to sate Cc ntra tar the ObJusive Use,of any-' OU `f€c street, Way Pak .rli g area d tririg perf ariraricb. cif the bo. act v crl , Ond Cardractor shall cend'uct Dais operationz o as not to iriterf re with the authorised work of utility+�ompar€ie, .gar other agencies io t h struts, v ys dr park ig reds. ,eek!y R:eRgai Ccihtract r shat1 r oke wee Jy dc?n€toct' with the .Pf art€� works I�ir60 or 0r authpri ib ropr sehtative t det nnine vibrk (revel and effort, a ,WA as rrmairrtenance-perf rmanee C6ntractor sha [ provide,the,C€t�' nth a eeirly [cg .� °yetci. O-q th rr ties, d� 6 ; and hers Wp;r ed of all e plOy6es fb-the pto 19 ri viotas week,:Irl tl e �r€ri,g. mon0ay. City.'.Insp tion Contract rr €s e�pecte to 4)ssof all locations once each ortth acc ampanletl y the Publ c Works.:l it ctc i °car autl i orireprosent tive.; At that t€m., , irra&qu.:aQleslareas o ' €mprove int will fie. determ€nod pr€el" to. M.ease: bf parnerrt fQr that to qth. 1f the Contractor.. tails to provide seri ices, as per specagIcati�an� :noted in the €ngpecf on, the; Cit j `hall N( ethe (J ht to ithhcalo pYW-06nt rar that, part€tri of yi�ei�t as eterr nett as appropriate b,y the Citic to carne t#lie robJei :: Withhoidin cat Pa rent If, its the event; th.ptnadequaolesldeflcianoies are eiet mtned bY the Pubhu Works, ;: l�irei for e auti�; ri,2ed 'rept entattuex the C ntraictor €i hate, hours f yr t +e tee s ich items Ji ver boon deterrn€ned to be corrected 8� nec s ar ; if Gerttr fprfailstd correct withfn 24' hcu€�s: Contractor shall be dried the amount previeusJ ,defie`rrrtlnod at the time of`tlie initial ii7'spectic n l drict€on from the rnc� tt ly p�yrn�rtt due, f riot ndt performed, will be based ugbn' the €d rork$tieets, which r to be submltted t the tjme of bid. Meeting Cc rite ctdrs shall; prcvide the Public works Director or authors ed' reps s rifative. i+ritt .i c crit ct p eso s orad a phone.nurnber tc reach th contract representative at all times, 2 hourb per day.. Cant actor Shall appy€nt and identify to Public Works €rector car authorized representative a =, tte €pervi or,, Th site sup rvi c�i�shall meet<wit- stiff cine ( )time e per week tat mesfAd place ogre d up b k oth r it€e' f..r a I' t1 centract i in eft of to discuss any. pro ierns Ogflcerrrs which may rte andi andany, p is for, th€ daymeek; Th e ontr tor, s pi�rt to this agreer�.ent,, will Ubml� reporl and. scheduie as. ceglested. FatJitri to sult €it pprt8 aid chodule id a t€rely rrinner'ia 're' s' . it, in Y de.lgy Of monthly payr�nents or a P'erforrnance Defici rfen Ded�tcti0h rtatIce ( armle> rr nkt page). such repos must b . detailed and thorough, an, may include; but not b limited to the following.: A, stn : "Etprvin " rrl "l i .. R,ports of work planner C. Cost inf Omation to pe form°extra work for wpWadieg spacific ares, D Weeks y Maintighance Schedule,(s); '. Contractor shall pmvide a, weekly, mainte an, z he ule to the Public mft Director rarized rep ese°n`a ve. 1N trflcatiDr Of dnaf"g(� tq oofiodwjed wc,rk rnut j6e ecived b the t :t t` least 1 lours prig fe the scheduled tune fc.r the w,w E. ccrdent epoiis F ln+�ilert Rpes l lP'° IO OF,Dl "Fi`CIPNCIE` ` 1 PerfOrMwm defb6noy xxamp'6s" include, fa'RU e to, mpI Ah wmdit rr$, sp r catl;TI ports, sed e r df r r it trve t`#�e��rs P�if'C'vor s Qir-�d6- car to eer<ttave. edatis t be lasedapar� tests paidad 1? tl e tractor orr tie B t Worl�sbet submi teaid:; I` it ret pr ride. ode u t equ pment err e n�plr ce wil i t specifflon .. andler a,§. TaV St6d by: th6 .l li 1e karr e for car utl prized rept se tati . rny"resutt rrt edreticf'up. t.04Z0 oaf iitat: derarltdy . Fail,4fio. f pr t t; pt lie h ftb andf�r " rrect safety crs s he e ftl i�, but are yet limped to p lGcfrtg pity, pM erty for" hazard .f responding to er pr bbrt le .j $2, 50 per ado r n PERFORMANCE DAF ct8NC .DEDUCT'ON ld€ fcatic 'Time,, — The al owing, performan.oe. def(jjency, he ae . drf,f mediate n atto tion to t;ogetta 1falp 1.ofisciF Pe ort ce defjcie �; Dedu r to $26a{ r rr�st rice: 1=a ure to provide adeq afe ,ip erlt D diid& of. up t per ntrrce er Wl .day, Faalum, to protect public health /6r C:,o�ri'r�et�t �t P16as-e jnrttat tttj8� noces pc"O" c 4bq nbfifylhem P thlic" iretto c autl t d.rep W e when. cpm piete for r 4n pe ton, it t E pre rt i Pub je 1,ork up rvis r Public Werke 51r-ect6r ATTAIC,H -M� E, N 3 ITEMS gENORK. PA .ILl,T CUaTO t L SERVICES GERERAlW The; intent of this Section as appl€ed ,to this,: RFP is to pe.ft. t various work activities they relafie to d 'di C. r��ic�s � : or€tract r shill pmvi p at. hit/h'O � _P ft a€ i � t ail 10bot, rr� f rira s t B g Sp lies, pment tr i s" rtat�or , P€aufm,. and ch er' teri"€s needed todo custodial workas directed herirl.. , 90 PE OF WORK. �'f�e cd tri ctor shad pe all work neo ss y t oornpfete t cr t tr t h aid aptable" artr Or d te'fmih r by hfi fr t€ r of l rabii rlcs ar:at th iz d r-epre se€-natty . All +nrcrl hai3 la`s p r ar d rhac ore r de itl the rn .qnan ,c st da.rc at, Citi" estabffs, hed fregr,ertcie so as tea rriarqtain a plea :siri aesthetic le of tar€dards orifitrd is r€c€ rri y b 6d trod tt "to t€ deemed necessary by tho Cfty far th proper Mpm-lename of these. buil"d�r� x C y resarti� s th rlgl��fd"€ ap iate the urs€t pricol$ it frewen ie ch � e i�btsrt%ally. Vve kly :hspeiaori f all: areae Included €n the contract`will be lade by t Gity: T .rPsuits cf ea It insp ctior ,si-��ll.b re carded"and retained, fir rout ne referee r ePty (2D h, rrrs, shall ba 'allotted: r€-ohthly for iecti bi "and �con.raa. per 'c by the. Gt y T cdr it otor .shall 0 M,pensate-the 0 RY, 40r ail`ftrr€ " egutr d for in pe on erre snipe"ru'rsio In Ba ss" P e a c e pecifi d time, provid ing that: a The excess t*rate is in the opinj jon of the lty, require. d'dui t " a n teg tate"J J. l Of r at€ate grace as sp��fied l€; reir�.3 ?) The dnfiractor has failed"to correct said detfeienci"es within th-e ftetPeclifnd by the City ;after rt tifici bort. Corr p sati i sf all be Cl j rged ;ata ate incl €dirt :actual t€rne mil gO"arid friri den c a is nci rred;fly th' C prrafites or ndr� perlr�ar�ce r " et""forth as folios aeficteri I otige Tli Contractor is required to wrrect t ertt;ies Within ih ti , `SPQcMed by fihe C4, J* WJthNld€rt . Of Payment revided work under the: Daci: ncy Ndtio has n-ot" been lcovnpletedi payment fdr subject deficiency l�a)( Withheld f held" unt):1 deflci r4cy c;arreQ i d ifil , t rl l-tt t6 retroactive payments, e u6j jo. rate"o 9:8e nior"r aintatanoe crier Multiplied.ley flee hours required ulred tc corr�ct cleliclariby The Cor tractor"s representative:. shall contact the City On eOkly btO'is, for nbfftbafitt�ri raf aped maintena it ries) r Ing.(;Off rcrl. The Contractor shall pr�svtd a fibld: supOMsor and rda nteranc Cr��r at'the"work sites-during the C#'yt norm,i working ..€ours All cif the: C r tri t is rn me-ance. p rson el sly fl be sup is l .y calif ed, r li hpea lQg".,: fl' 1d supervisor in the eJOY Of tl t retractor,. The Cant 'iect"Or must employ sufficient per wrt l tc . � rovbyilp raall eCit Y. M aw ed l fFle; d"on€roc- 's - ll. l e F rrrl d e Qf t"OJQ . Loa A. M',Monday through Sunday, as"facri�ty Schedules,3t�les" lic DWI, cr a approved y ft e R".' l t fks l l ct r or r tl7cri d re 'reset fativeY Tlt�. Contractor ill be sUpplied with a rnonthfy tse" soedtfle -�AAtaofimont fer e ch facility so tftat a t c rithly r rk smh dole r ay: de'vi edF hichal'.i not t nffict with l"acility s AMA The- Contractor J§h ll r pert .Without delayt a y dala e tG pity equipr rr#" or property. The-Qontr"a for shall be llawe"fir darn ges caused t' " 1r Sl� r personnel 1. arty repairs ani as oct ted cast resulting from Contractor vehicle or equipment a a e sell t1 e r or sll ltty of tl� l on,1a I . It TCS .E l'RC)�tlr3�l� Tl4e Cbntr ,Gr, at tett' oven oost. and expense; shall furnish all necessary gu�prnPhj, Srappli s, and ibaWrla(s of good taality ar�ct !n,t ie ami°ants t�ecessar to fulfill thls,contract and: to accornplisft all acceptable and .profeasicinal level of maintenance. The Contractor shall tc�ilde alb cdr statrtal le ds i clu lira but not: lirr�te ta: toilet a' er sept cvrs; sanita na. kins "er tovl : soa ahash. liners, uall�u crf,pa er 'cads t�"tae a"- rcaed l� :°llie fit t�d rior to atarri cif or�tra"ct Tenet. 'a er.;tc� tae l�os"es �zal �-�� lel cr reed The ..n or shall r v lw the m eritbly facilities. use sahedule toirtsure that adegpate c ns.4mobles are stock d for Ch dj led special evoOt sz la a u ecld ngs a rl large parties:.: special" Consideration should be made by thy: antra for to ensure that the paper OOO flbpr afe cleaners, and waxes-are= rrrade avattalale"in.ti e proper cl antities. (dee ser ine schedule spepiffcatio " . 99��ENT WISE Ilo�se level reaaretrt shall aFplYallequment the.prraot or rotated to the Project In to llr g I t t'ot lEmited to trucks, or trPnsaorit e��aip grit� �t r ay o'rr - y hotb6i owned lay the 'antra tc r. Tho use of Cou'd sound slr� als shall beavoided i favor of lir ht warnjngs eXOE pt t,4os iequtred try s; f y Iqm for th protection` ° the. p*Iic or Contrzjolceer�objiot AI POLLU_�N'.. Contractor shatLeomply,with tNanosfturrent AQIMl and; i.#y air'pollution Contiol rtal re fated �s, ordinari es and stahges t?uhi-h Pl Iy ' ar for s per ort ,U.. ' `to the Qont fib# end ski Il not is,cb r smoke; dust - Ot other sir contaminants into tha atmosphere in such quantrty as ti ill vof to thy, requlatlons of ary Iellyrslfutd € thorrty,_Iltt� I take drosd.of hll nit' hued°. OF DEBRIS Theorttrotor shall prramptly and legally dispose o all dos acurnt€Iateds resdlt of�acnter�noe opera �or�s nd will not thefefor tc� r �i ori: rl Inc property afer 7:,0 Man the day which he ebk rs flea d IAt3` l -LUTAN SY&TEM INF1`E Toe0o0tactor sl ,ll; COMP W!Kh all pity r legaltdInd, R l an al. Polfutibn Discharge harge I mPnati r - ysterr l eq suer ents and h pity's $est l anac me F' aotrc s: ntra tear s1 R not d kha'Pg ; ar�ythtr�g tb tl sfc�ci dr�iir or, cre .. Contractor will contain any materials, that may pot ritialt re h a .CES storm, drain. CO ractoC'sh ll rrrpler ent thea shed Bost liana ment Prae ce (OMp'W provided by .thettjr., artraotar €ll cor�dot anrtrl trtnng`r� rdlg torldater .rglatto,ris and the appr priate IMP's for all ernpJoyees'vrorkjn at City facilki-Os. Contractor shall Pt—O r e- to the- C E '; y y r'n, . J.ul [;, with corf a oh the q:ulte t a�nin on storm rater regulations and the: BMP's, artd' gjkr w{ dger ertt of a u t o t these straws whll perform€n Work t the All TE DICE t Theoritratrar Is required to furnish orthly rid nr1 rnarrternce ehedule to ;h IU e planned aWvkies for all persom, performing any ;tont io of the con ct, The schedules sly l be rl r fitted t th t r ria.'later than the start td the ontract and shall be updated as ne ary PROJECT LOCATJONSMAYS AND 3246 Paseo Adl�:iartt fan�JdOh,Capistrana, 7 'A M and �; � P.f , �londa)r t rc ugh Sunday S"pe ants dept S" ri Jtrao Hot Spetogs.,Dance"H sine er+ e = 12,506 P ; eo r de.16ntd $_gin 4dab; apistr nd, CA 9 77X30 AM: and 5:30 R. Meray to Surd ; ` by Community Ct t r" � � 5 Carr�ino def�vicip San:Juan apistrano, :30'A,M, and 5,.30 P m Mb-nday"throuh Friday; Sp taf r Pts Enepted yr ria rrt' Garr inn. DefAvion Sari Juan,Capistr O CA 7—M :.elf..,arid 16 .P;Ml:, n y t r tg h Sunday i lti1y hard 3247 P-I, eoAd elanto Ground Water f ecoveq Pj nt San J'uajoCapistrano, CA 22,676. A4 -F*"ehtP an# 30 € .. t4 5,.-:30'p.M,, Monday thrr ugh Friday, f_a uK tri (Kin Readiness), ,1421 a 11 t oz an.Juan Gip"�stran� �.,�� ' and :3 p.r Md day tt3r :u Friday Specie Events Excepted La lftcifit y AciachemaiStreet @ Ef Carn1w.Real Spat)J n � pistrah 7,30 &,m. to530p<.ri : Mohd . thrc ug" Friday Special EvertS EXcepted y c r u idir� ' 3 421 i_ai ` to za San Jurt Cistrno., O ;9255 7,30 arm. and 5:30 p ml.. Monday t x g h Fridaly,.' Spechl Events"Ex epti I Le F: RVICE - bAVS PERE CITYRALL -0 rjk urtd y M00 TPP d dry a T aur da fWay SaturdAy *SAN JUAN HbT SPRINGStAN.CE WALL (Ponce sgrvj p T#O pereek Sunday Monday Tuesday WQci ' V Thttr day Fred �a�u�d y ., LE'R Em I 7'SAY ptI m e t I A ` �C31U# u,"ll°T1�I "EI G't I to IfJM Olda r 8,unday Monday Tuesday ' d , sday Thurl d y FridaY atd d z , `r dday T U: Sd4 ° carte day Th r da, Ft�d �t �fi��da CIllIOVATER @ECEI: LAI T '; : 'Sunday mb-nday T€: sd4 Wednesday Th r da Friday 6, rc. WATER "I`I EAL ENT .,PLA-NT' I TERPO`R FLOC I C LZ lip6s`i6ark onth . see a jon p 6 Items f'Wor l LI�?I'I Ki, ido '� err i�� .a�rr�es 7�g _ er eek. I € r day c r+cf TU sd I v a ' Tf t rs"a� Friday $ y LA SADA$ 6VS i2pr un M qd y T � n T r day Frady t r u iday l daTL s y Weep T t r :day Fn da curd BASIC SERVIC-g,SCHEDULE 1t aNN dl end are 'trasl� cnfa'ters, iclunr � rirof N stru ti res and �rn feet of entrylexit do orrs.a d,depQsA,allura to rn d: sIas eN WON r durrlpster . h ,rr�t ridr W r� f't a r pt l s rr :" ar . 2 ' Empty ANN ani wea,,"regyrtleco twin rs, in l' drr n to r�er : cterf of t#ie stri ctpres aid ith[rr feet-.af en:ryl at do rs � dep:c�sit ald tecyNa le appropriate. rnyl� psters Vllsli intrlcr and exterior oaf alN `"rcyN F epla e h... lr rs:daily ire l t t r tt s d eff :ar d::ptl r requ.,' d by bs�r ti.. of stair* ' or tearin . e.61,p a, OM-UP1 asitran nr aid st r wlt cl em ally tree#fid d t :_ N i N ,t irTol r i behir d cies, nder,abtes end under fairs a ?�v e i 11.bare co'ncre`te flnnr with s t e nm c rtci; this i o pdfd � i�ehin aunh s and vnder`-(t,!ii s, benches and tables., 6 pnt rnnp or eNeanr$011 ,, : from alN floors, :a.re cnrr ret y r N,fflo, or, nr r t Oust Arid,buff With sbfi ragll Pubk1w ritor , wrr"fr6mes and sills,. Use c leanser and:darrp:rq n CarNan--counters rrd tabletops. l st tN7 (prat fre dst r ail W66d scala eel:.taNsle , dura arid:'eatsi t ;: spot d an s i"t�ti € , r~€ec rs, d clrffa es i ro n fi ct€ s, rityer , was , cc ntar ers, act'wall �ltdbes 'i l adi far attentf n around 'ra�r it adles: 1D lean.and sanifize ill d�irils�r��fc� r�tai all c b"ted d fln r d p t f art a Aeedbd Mth i i r :alar tter t o.t e arl public high Use areas. 1 I air tairr f r�t real 1, set an,d t ra e area ;in a nl6ah rid ark rly'mann. 'f ) f rami arld dg tri ., c rre Nl �cf do d er : rrcl W11 o s Tura r�fF,aNL b�:s u:rrt r�� l�t:li Nhtln ) ow,de re aid p t:.e4. an laNea her seats and fen ests r gymasira M. V. S eop Fhtire GY na 4m and ornhAmity Hall vvod floor to t erraOil dust, r t U.M. and, leer,a6�a ve partdcle ;a bj Use, Pacrfic l=l or lean bnQenfirate., I.wt d.I gar tcl anerto parts atart spot rern v� Wiftal SPI;is d, c ffsP_ rAl bborr� ' to ns e Loaf-0 . c) 1fk r ttr r tire H aar rs s %ept, gripe this ei�tir o r: r h an urttr atei l dust damip hqd With:hardwood flcad#0an., Spray dust"rt�c�p i��advhh Pa if Fl6or.: Qan Con c frafe:d'ii to I part Blearier to 8 parts Vaterr, Push afros thy:fibor, In th dir etion ofthe wbol gr*., Refii. ce,oiled M p co .r riec s r . d} V60uum wa. o f milt's to, maximt e their dirt and frit raplaihg al ii ty,. } l mptY' 11 i t ta- na r d reps e:lin r lean:end cltsir�f�ct aii o � surra ie pro t` cor earner ; tr ilot tissue, to cM. seat; } l el'ill.all carp r al l pradu t ct neat rs menti ar ed al ve.�f prod cts is .be �ed f fb'e iortractc�r can hd d� infect lotir�elr� ,n$-; all Sim � td;l ts, rir als, ailet:seats ctd:s0d , alter rtae of tl above aoi bla tn�t.te.filrvith.their i :�pod lipip , C;lear�` rad laoh h til m tal!frarn : , fi € r z f A.- and orata.r er 6} id n a d p 'l 4 alt r�i mr , - ct clir tr� tai atitror and°door. C:i a splash mance onwAI15,8rd.ja rG t fa er over 8�iks iot clean all coram tiiondwa,11S. i .ill t M.00,4igfe tfl� r , ridl an. out. ill restFoom oor ;f 11):R ,P,hc nglingt,i nfe ref rt t rtrr ;i blocks ,a needed. 1 (d0an afi vent$:of dusty, cgrdme and bund p. 13— and disinfectant ishfter f cllrtie DAILY FOR ALL FOCU)SERVICE AND COFFE�. f) Er pty ash iratenor;and:�: ter�t�� 9s regUIred,:dfsinf&&f, and r dace liners ih al1 =,, containers sail waat all twrrof tops,tablet6pa, food 01,10, ,Mikan:, ffee r.a hrne� and s;�nlm. 3) Leavy ma hi'ne lit gge 'in,and lrt th same on.and off position as left:b tete staff. �- U"NLES ,�l11 f�11�€PTY C—OF EE POT HA 1 ,E N DEFT Oil T l� ,1=� A .'ON:7 OJOMeht, Thds 1 11 be're 6 e nd set aside:0fid'Aho coffoomaj6hiti8v tumed off.; 'mot mop as d dt irtlecf:d11 rn.�llttle flogs art spot clears adl oar�a�t�d�ac f� tberel o 5); l e�ca nets ith paws-t e-l's, No cleaning of dishes,..sll e rare,.or ccaffee;pot R be required, 7} o and`dNspoae-nf all f 00 or bovera 8 trot in roMq erators or,cabinets; Note,; in theom..Marty Center, sweep-and nop entire orkmorn f160r ) ree .arsd op,.e tfre kitc en flout, li clttdirag ftr�der tete:cahirto& Clear WVOOps, g iddie std b 0ner r11Is, ' EENhy EOR ALL REAS,VNLE�g�RWJSS NOTA; pot:A*�41V `ills. Rein ay i t g s at d: fl f rel ritar'l�s 2) Buff waxed tl om 39, leant lztertrartd etertf .rf ill la 1aarl"dacar 4) l erforrrl 10 ustln , cdofrle a 'flu r f vel td fjve-flel.t al :d e ff f, In lfrdir�; bass; molding or top set,window sill; ledges, chairs, railings, parttns,tabfeIS deck #el6ph:ghes, fRirig d bipet and 611 �. firrrllt�rO, PE IAL N T�: In bo ria half ply papier, br bks, acuments care i meat°be�touched,.Moved Or displaced Mir s spit l ft l impor eiivelopps Or rather rri tend foun� ih corAAih s ort thef: ffo $bM) b y left irk'tl so r a ith.6 auto tra the tf %dg t t m f b ::for lr . rep tad trop al[`i"6r aim:g �n ca rpeta f#oer areas. 1 1 EEKLY' 0M.FLQ0R ARE a . } 11f¢lrzarrcg a rvhlt pad;;anct ?l ff r~ Q �7 l�l�M), btu r�ftte t aur r a b 't[ghfil r. . .f . tl e floor With Nadi 1=16 r Clean :rtceratr to diluted I1 part die ner b 8 liar :, tater, f? rtbdi ally clean of replace the:tett n cover(fer dust mop) orwhite pr buffer) tc iH ina retmoo `dirt frprn fl r . r ..Ce- 3v e : 3v bake sure afd sfd e froom the hi pad bay rtglcl aning procedure-is unre ad m th e fd o or urf F, b� mfn dfptel f clCIr with mater am ted eJl v r ng oil : dol tort towels, 1 TlHLY LL, RE a Lt � OT ERW LNPTE I). clean 811 windows i si anal otjtsrd > 2)- ..P&Jish a!i dribkIn, g f� ntair . ). au,,p �tindpw:.blTnds hada '- ''hyl tat 4); " acus i lat all ffic crS: -5) ;apply with na,hard buffin g an erosol furntturc polish (way base,.Tbrmula),° { achleve high.h c f s n c IP; $i d t ble ; , dep'rs ar d..c btn ls; 5) Clean the ooqurpte fl. cr(parch.) a th �rr�rr�untfy tenter, l�lcf� � � tit ehire length qf;the bI�ildrrlg; MO l THLY FO MSE VI E`SEE . imply ars c car r frig , # r #h'e.. o'h`o m ope'D arp S 1'n f s#y nc Y l�urldtngs. All �t�m�A t farm d prim#� p t�n On T r ay (end f rr�arAh� shall e: �i �cs>ed �fi: l an ovens using an approved oven cleaner;, '1 - C,1m:under and h hind l leach rs Asawbasketb4t1,backboards' QUAF TERLY ALL A .. '1) rel ,.wa h; Oppl I ae 11sh, .d,r 'a hart palish (rrr Nal t) ver l ani ihted.6,r concrete f1= : ), Omplete wash of V41s :rid fabric-sped . ',11s:!nC. s any n.# r Half: E FO E'ER TREA MghU A T: Ftc gar d6an nA r` : roq� r�,d twine per� th f cto t lit am '" posfbl hel irtd he teabe. frr� f f rrrilhs �tripAnd W ax tl fjoo' 4100 per yeti'` EM ANNU L:L FOR ALL R " S f Feather dust or w ash 1igtift e . tacuurrt crsf Il he #ir and ndtcr�rt ertte, re hard tea reach :. This-should"lie done when,-,,changeover fTom heating ta,wefin d tees Pik, p dice errs tem cl ava awl carpeted re , A , cr woad m areas; a). Mul to paft.PacMo Ffocr Giean concentrate to part afe:r to be used.,as,.a Wrat'buff sfatfe�n with6 W.hit pad indffr: Mat e sure a! residue from flie,,w.hRe,pad,hufffngfeleaning'pmeW ure i rerr� 'vd trod theflccc:s €rrac bar€rnneli � tafc�n the sfae uvifh w .tr damp nod, teff la tf Icr r ae' snrves N# rccr llf Pure d a`tditer. d) Vacuum m or`sweep nd , tfioto b Wt`h��W,darrt rted,vu l!tiAri etrt at cotton towels after-abrad ng e Y_f3r rial ni T c F r 'Pe Iab 1 rn t:ru -tic . Steam deem all tabrk. c��rered urr�ftu fi e. tf�ere-ars app o:xim tefy x_0.0 f brie,ca�rer d stael ak to chafrs;rnd Itfon t re Qatar fide ani rr�ee ing.ar furniture iecated1n the,Senior eun .e;at,fh Community tenter,: CIT' PR IDED FAC t;. ILL . This 01sh4ll provide at no cost tO the C ontracter the foffoMn-g EPe tri ify VariO.us ja itor s acs: : All e.qui nt a dupp��es must he fsept'onf� in t designated spaces arid' e area kept clean, Dumpster bans e terse t th f u fd r� for prp. r d spd al tray is end. re ofables per AQMD and dtandarAs. The Contraatw shall iii€orrn the Clty a. dl Onal urian$ beyond th� ract : r str ib frty l l l r rr a t rl y th 't,, t o rr t ddiden es. ExtT)pl s ark d f ctty :, r ed tica as rn f tack.af pa Tdwater etc- t• ComfactGr to ll p'rdvlde ach dole date ltd fi%rhes for ea l t cil ty's°s he tl` f maintenanceservice,m 'al moi thly basis Tlintrcar shall fie repa ,srl rl for snfrr in antl aut cif tcrlltj laacrks.a . Inst uated by theCity: The Contract-r shall be r part lbl far securing,any a-d all bull r t'h t els.h fomes afti � r}:leas lan rmpltc ; Th"s l : a ial lk�t 11t. daces �nd,tu and slitting proper laml Dads. ATTACHMENT 4 City of San, Juan pi st n -1 3 WASTE HANDLINGAND M . DISPOSAL It,m pro, or, of " rt oorpaund , ft.�fd er as , ea rfr , , h , nwrci . Thi dis tt r e;raf' fcrt t is ter" tditWat r Fr�r�v�,��t h d"6ih artdreltspta � can"a b6' pr a rated rad rt d csci y t iCf€a °w s °c ener str 09%end dtm�oI redue�ri gu st g r�or tir n n !di psi 4 ar ttgh d rye c t t� n end"re y+el 9 d proven.ing. ru. . n aid r€an f�: Tide t :�c ed i : Ps" c nr ended iob r don s -needed n err a Eby e b rs.; carne �f t"ig a "t o apply tn.,c rtair�""�p;i"tua,tions and wit: Prot,trie rs #. r+r.aw e., 0. s ar pcatrr"ntiei meas a fh t,,cpqld€ e u ec inr vrd aaCiy oI-eizAbvo y"> e s f aatit s aai es,and determined "staff, rep r t harrc#I�tt rrd "i pass#; t€ti ies includ th following 1•: t��tt�r a�tf . ftatexCollect. ta Kurt-onkunoff Oreventiorf POLLUTION PREVENTIOM, flu€E©r ra e iicn mE� s€r s trace bas rsidefed acrd Enwrwa€E; € 'it �� 0. Oped�rr�� #i�pl�r€€��i fhcse e t gay e mcre bgcf ve nd"r d Mor Wim ria# tier€ ed.t tmp n c ttt6rMV,6 be pfic 6d or costly, ill O sIE7I';tQt[£�E013: +6jjt fo'qj Ot't for W bsfe fT ndliq � ditp l:i W6C 5�um#,r d I' when sa l : ® ��yc��if�r�u�rp��ducc�tfit�ra.rycta��, . 1 per yaw"."Od caie mw* I st " o f. UttolrOgntral G rfam G zfd"e ti Enftrb,a ti-litter Caws:. F'r ide km:.' nbar f tt r C # t so d fa i 1p q d ar rtter rec aP.taq*fre,-,4Uent! e," G�� t �rt�ati : ��i ;ep waste �all��ilc�rr=:ads c �-. l atd lady inspas spud waste ebnt Fn is ter s r ter 1"dt nae `f�palt" r replace damaged cr�ntalners�s necass��,, Secure sc�—I'd- a�t: t !i f��ltitl��al�a G}a:iil!vaste crttnrsrltlasl 'u �nrterr ani ' .I` taid;. C tie that rspl Y apl rvprla 'a added to rt e sale uass#e u nts, gr C q [I a r s s h as us antes a.p altar eas. ,f6ure5Q,0;tt a p� pesticidi s,etc aye o; dispesodt t yr waste, c flf�iiHers(sea..lieMl lfha ar s:wv st ci.El cte#r cfion b i J,. l�riot c ox i vii,wastes,this rlir lmpassibl�;:�r�d�rrtrilleate dtp �f.< GOO lls the-ter Lt,produabeforeispas ng bfthd cbrain r. . t :Fier lss an The.",waste a.nagam,at areazhOW by_i� reeping.prrd rzius#be� fa�bed�or cleaning,up:,spi1[s lrnrnadla#eC=. any dr Ch qiyp4 ,� lh leaning around,d pstar areas se dry me o s'? h n"pp slble'. ssh wa�er'fe qtr ��(ar mer roar 1 fe g-.s eWgg,use r�absorbeot�) if outer,mot,be used after ttr lQat. ring; i w pjngl�Sing atrsorben%,cci}lact war rand discharge A.a..n-d.sc..qp.-ed e cy C aria:;or"d s h'arga.thr :ugh; e s Jn i epi rtc_tke Oew6,r it permit#ed f cbemicalM Ito. us W.Mi to �"a�l[.l?�ai�oa�waste:�st��tb�seled� ��ng �ha�ardo�€�avast�l Manage entregul�tians, �arlsultyourFire�etsa �rrt�ryaurlcacal�i��r s a � " agonoy0,rdKA.— Edtiebtelttrdrz ,mt f��ridlrr�c "rr� r�ag�€ nF�araiaes: v"Kande fiazardoits mi terials as� prdp a"l` tr In de snr nel aha it hand l aMiddus"v�aste � aCed#desirlte haretts-v�ast��Qtle�ti�rt�� s ori-site. d n�al<te st�i`�°_ . tat`ha�ardr��s caste is coI( t ,�e �v�F ani�lrsar�sad�f c��i �t t��s 9 aufh�riz�s�'�sposai areas, Iazarous wasted rrylyl .stare fitr.t1, as rsr iess,uriiss the f�o`itrty obfai�s��rrrit .92arddd§rhs t' W and ms .0.'O# �e stored rn,wvered enrt�r€� rs �r*d'�r�t��t� frame�;aiidai€strr T'la ,taa rdaas ? ftp G ntaiTiers i-$ Mn ary`ccsntalricrte�t, t r!u€ stor»''drmb§06 10*i€lty s pr U :d a 3 ; t t; }al,s .a rn fer«1 ticking ys em t i cr as aw r i ss abaut m tan c}rcfi't� usee., This ray red; spi€Is acrd miiirzegrttamrrrfiir,tUs`: rcitg the i�t�ou�tr�f�ua�ts pr��ucea; ��lai�yap �ii�6rar� €�t�iYa C� tra!' redfe s]� e ,r14 nut maria �irld pf €�vhr they aft;�alasfCe:P l ari i e s, l lar It a,kir, fr rr splr +haste cod fi rrrers,. For l *r soiid wagto comainers;fie pecially comadw )that utilize a hydraulrq;flu ed Sump tysfe ,r a y trt pelt d'r pta e faufty pumps ar fames to m40ove tie�atetifll rsf rel� ses antf'Si�1fP5o: ✓Gl a l as mart ett r t. re s tori akrr .jnom or tial rn qu pmani tip lu irag y f o >limos,lea€ car ppm s#aaul t ` repaired prem,ptly; rater Wes fram t#amag °'cant riiets rn#a:safe cori airters, ��aiticfes traspr� ir� ��s��stoutd ha��-.sp�il rrrrfl�rl-equlpri' �tf# @ uari'pre: r€t phis€i'ri trar€s ai TI1e s01€1 pre'vaN e u.Mant rltcldes, Voh awipp Ah ba€O1 r f€quidata," Tr ks,4h waled g tes ds fnr�€aN 0�t Special.care shoW l or unloading W�stes S6 �:o��Jrrr�aia�1`:l�rrlcsa�i�procei��tr�s��y Praverrt'sfarmwr ter run an'mm, ent&t h vvae:,i na rt nt.are 6 , nob si .9:thd'' ber o rr�ci flee s. premsn14he tri €s'ffarr;t r #ly cis °air rain; S f '1Faa& t{ rs €rte md,,-Mpo Lp6 113# _ Giverwa •ares aperma.0ent, ao iffe�Afs. if orfeZOI4 cpv pif +nth fe rary Tennmate.lol such as r�mforc arp�ulh,. p1yya hykj%polyutthane,polypsp:}leve�r ypair�s�: �f p s ibia ire tl acts �y snriY errsuran��st?� �`all��f� cbr�o�rrts luipstorsho # '1vered to prvrtt rein fior hr? at artf h�l��r-� t;ics i ' �bottor�}:cif�41e dt�r�pst�r: �. TATI riot#' + a t : nr at: `r �e 'nr r y erl;f'mrt t l pvs d c f;by i s rda s �f Wle., )f or�ii t rm 1!��fer dost M gdmeh Prbcfece Hbadb s Mtrntei f�3�;Mart��er�rer�f Practice N�rlcf�� rear yrrxp;tres 16 Nlr Lar,y:lNtkersecrtes rrb end Ascttes, saur Ptarrntn Asst i to far a#or r vafer�QMY Task a p tar tr 1993; H r� r l In ver it :: 20 o[i i sfe:G c�m t nag ref pj�ac�i -t=act f ree#Qr 4Ae Rem p;-. - nVararnrta€Fi ' ttd #etyi N o�el Urba lour r f rt rarr7 A„No l o u d� ror C velop ng Ur "Ab 'rfl rarr s or rr pow WPM ; F par rl y sty of ©nrar y Glty.af Sari#a r€ a 6mfa toasi4cornr�iss«ar�,leo st ray> ay a aQnal;” larrr Sanet ry;Associ tan o1 M r#erey Bey Ares Gau n of , oder L1yde G��I Gest lopal V'af r u l antral�t�ard, �ly..�998 iq� Istrano w l � Cap- 10 CONTROL preparbiarrf`dr'agcadotWbr i1fe 61 s fill ,With prop-ertraming aml re ,ir io" Yttei ii pleas n ed, r�min�rn e the d charge 0 pr�lluta�: �o�1�e ert�i �nr��n� Tip atta h6d Ir:Mk are recur irr�er dec I e'usecl d'n ah s needed an ' r as b0 s Ii is, °Sege 1 p nab apply in �*rtam s�tua i i s acrd vi1i r ca be,u6ad Thi prrvii's. re, czen1 mesur ,,thu1d lis ued,, s ditx1i ai� el a°s5 sat9ap r: urs, ;rd. s �etert,i� Z c �epili prevon .p end. r sper� til les. Y c 1ve a or ire of the fdJowing aefiv tees 3.; R pdr r 4- Trpipfiiq WemOr enc spI11`respan p1� ,�I�d Q� r�� C�,�nty Iazardt��s M�t�r1a1 �r�a Pl�ri, a k t d v aped 7i e G1 y v `S ra u �a pistra o I a adc pt d e rar�c u y Haz rdous[�aterial Area can. A a #tN 3r rte unt #Wadop I 41 4[ lsA Plan Whieh err #ups # � 1 rred r sns s to h a*.;j tT at rlal M. �genei s, dr ging. h r3 f rn n ,Public z9pnc'A06P `I, end Jwmt otr of autWV, T/Mace tix iiP pr1l c1 a r�s rnat rral � itvuillb�(00 a�cesslbl�,: V. t3e �prerarea P �+et#rrrtrt111s t strrn :iarn yterns Prap sDeu agrid s al lvrt reran-vAtation;4nd fO11oW-VP PfQr-Qdur . ,� id rtrf tt �l r : Os�Yontt l SjC '`` �� a17�.E}flaks and spllt�drri��rftately fin pae surfacee, 1ear gip. p�ftSfftkf as trt€te yter pQss�kile. Ute a rag falrrail spflis, dip rip far9.P. a1 ar�tterf dor tog sp�f�s4f the� i�e�3 matar�a��a�t�u �e tt�used al�at�� t C ria s aye also 0100Trr vtt bO teff d a C�Idfe la artdry asspawd of'O's€�a arch s v stp<: four f�asr3fnr1 irtenf; idis uPftr :rrtatti r�pvse of properly;: U r s r n a aTs ari z�atf' pills;r tl or,han hosing I o e the�s r tf matettafs. Promptly.an stEs iaf properly:, Re-Porting + .l aptart spl Es r. tie s to ay Auked.inspwtor t,Cah Pad? t do s [if, fey rir t; r .Cle ri p, 1IMJT TIJO-M ; sr f ar flu : p fls,a.pr uat . p74 c3 nr P`• arnpa y car]�1a sr t t r MY t'We Fy PrWlt ra�r n�ss #�r�uca�the fr�qu�n�yh�er�arlty,and tr�'psat�o�leads end spills; REFERENCES. COepIbr ;a 5t6up Watbr ge,3f Managehe.ntradido HandboofMtrW`Bes ar rssar CaLar0 ' t i ari q r a t,Practr e Nen bd f, (err anda : c�crafe , r� r Pia l . Associates Tasty aO; 19p, la t rr aterMj ger r Qs llrfi�'G r tar h p # st rm r f r tsr.r�e tabs Ruff Pr gra l �Ta �d for'f evafo r�r�l rbat F i rograrr s trrr rrt l r�lc� a9 t s,, Propared f}y City of� o t Bey,��ty of Santa Cruz I.... fa-�sastai��n�lsaron,f+�� gray gay f�a��o��1�€arine araafuay;�iianf lofr. y Beyrea'> �rorrfrnontsduuard lyde,taelra!-Gorst igvn ! la4r Qad , Coit#cel Bn' r€f: July; 19-98. pil!'P,,revtadari an dltrtial c.. aysaskU pistranocity of San, Juan :C PISF ti ANCE"i E fir era r r o fom is lciit paa rer a r 91 aid + 0*(o4(hte�t rtce ac: t r nc�n 'rnilatd vvr�i hdt oork�ct � of�ients,, fhero�aratc� n �?r sa us r r d d. a td , r vy rr etaf # r r of�i ani oil ,An, greases. h z ��i' ire reed r tend d tx used Asn �geq#ee#end', base s iasis= S r e 6�1iP f ht. r a p t�n a rta�n' I a i n d'vitl nod ia� : d `T`f t ovi e $N(F s ark pof lf6 I s r s a c te! : in tv�1 atiy ;r ��e t v ly,a .e:si e { irs,arts errr it ff. "pott3tiis raY: tcv : r amore o0 the followl 8u;ilding GtiaPnjngi 4. ri f.rM M"frim anflg. blltian f1urtll coeur hat : n ccnsictsrertoirprt d Iin tiladi ?rdr$ imp# ntta: ? f` #�e5a mfr my b��c��a esctiu�`�r1�red>�a��r siintir��te thtrt need fQ��tpiet��rit af��r��r�cart'�plisat�d ashy pr cedar e Passible-palIgUegpreyotio€i sod t Of i%lude ' U8L,dry deieing.m dt, OfitArL folasible a; ss; r1 nenc iic1 rr €i iti rri ?a p i e r,e a ?Opidp sOff on all-yah pie nt 6n�noa ws, SJR - it cng.lutai wl nc;ani i:d 2�3f 3 SJ �' i FF 9W2 MODEL PROCEDURESN g.Mai Otepalrip o Gen of I GUBd fin, v`Revke°wr i�te an��atyti�itii s tp rily't;��t�l��y rrsn��9�t :tie rr��t�s 0011 tants d&harged. I e p:a r ra rt Int ra rroe I a ev l�+ t e . rr r rn tru,,etra�r',r7 ce ur'° matdal5,remove rid 1[tl?�tJ41 CCrC r t9�ttr d, ,izeet k ern r pai'ririg rodf ,s If. rticl s av ac um faf l to tl e pttar enter su�e�p r��the gultex ar w��h tl�gutter a�ad trr�'p tie pamdltvs�tthe. 6.utlet of,the d6virrs +to,A sot or: o brlc pled civet the uttet m y pffac5' J trap the rriotentls 'lf the d nspt�t t; tigl Iitledr piaca f�rporary pfg tthf rpt carivonirrt.pOirrt intra storm drain orl pump out the wat w fh a'vaetor ter rekt ertd.,le rr the atarm Ir tri mi t va er yrop;plbgQd t ie plug if noefssa *' If winter rs€used for ole rrrrrg oft nutters;seal`stt>im ftirl"trai is ire prevent' Wa 6F from OWrIho'. Either Irect theoler t�a l�ndso pr d area or d s asa Of pr�perl�°; V when the Obrk,InVOYes exposing large. il,erriplayt#�• pp prr tt stiller cion ai, .torrko t6o fq p 0168h 8t�rrm'drdfrt rftsts Int the rnrnedf to v emit trttfre rrstr fl ri both eftetft.Is"t-0 eted,if'"SKi? GOO Ho gsekepIng v kepp the w9rk,sif glap arra rderf . F;~;4movat 1y f a film., Q Ver rhrfe i js.� psi cutarConcent ttk r u tt p ttl larl durit€j the misty sept, �C3o::nctt��plp rste ttquids�wrt itt "arm dt�Ip. l "or Yd ,ose of-Wash water,swe6pih. a t em pts,dc3 .pt k6W tltes rttaterr�ls to erifer the stro"rrmdiirt: S Itt RtOo s , {eat VPsp91ls imttrb'dIat6ly. Aj1 o to SprJf P ,`✓la ion MO P�If "spill Ome 5 ofi dif:excevefe ghd terrrove tk 66nta net�d i rni C�rntralra�edrrr�� ef' poll. f � " OW61:Sfora0e . Prope Mort'end ever mit riels tlt t re y est d in repi kr and t ndCrrtc sp .fato etl a r eltrrq- t h o di its: t soft/ rkts: td;,p Ct thea i�arrr rain. shepl Prpperly tczr arrd tspose gerter t ri fr th5.gp&4 FF 3i� irr: Ilr ; 0 .1. 04Whobs !"Mob oleadhg l�u[Idin��er�drs"at�d�a'6fs r�srrt�ser3�l` .1�s�,.s.4��i,;r a n #sura s with r Iaad r;.mer'ury 4 Nom'Pgrrrltssfoff, - Do hit Move-v�ash WWF T�:t t t f rm d6in'F ti co nvstbe"n�a afr sd appr pr to mp. eriy dfsohare of When u� s iir�g:�t€} i c r e can b r rH.°to.. sIET1tarywri:. Irsdapedrrtaa , " tlia t. a ig y+lh$n ashln ,��ntt soap �sse.bifl degr ladle sa: p,d�reet: .agpnay, dliTrges tc% eriftry svuetf perrntt{ecl tc� aa o ' 6pcuum/pump water to:a tAnk-and spo e of properIy + '- lhep was 6t�tl�lln�;;d�ct�rlpr5 pamte r�C lei t� s :dC mart l�ry pdditiva pa Pt bb licit ti urs r s t rlt t t rrr rdi i: s �. Vapuu��p�€rp cli ��es ars a n�> MOM Of aha haw*erste46flabRtw #irciivashilv.r, iral dasrt < y° leo rp fwuhargs tprFtr starrrr d rii , irse trate ra viti.atltnap at dlretasl� rat �to a �a�d��apad r�i[rt_ara Alternatively,washwatermay aco#€e�tp and ieutr- Rz a tiff: beta and: ;anal dspcl Of:propgiiy; . Graffitie hip " Graffiti k0m, naval Aw i °gratlsti"at at ri e t�C Iti d rrg In ac is Also Rows S r s.. r 'When rattti Is rern��#hY pain#ing over,hpipment the�w wduwvrrder. P lrgttways�perati'on,an t'atr fi t ani" ant e�rt val'in t �F�tra�s.:. tr�ets:a d 1�ighwa�'bper- on lvtafnCenacerratf s#t aid wn# a �prn. f `stt orgwt neaty;:st�,, :Oram Wetspner tp remourp #rprp" dewallcs or` ter strucirs ndirtrat#i#" ba# mrt. dean Up. ff rwardsby: +eepin orva �t rnir thoroughly,arrdforb m wbapt andrdtierttr risp-0Sirs of th :atanrti"en# "t nta#1 et cera shautd lea taken wh r wisp sirx iast tr ee"it"May a* .to. bed€spodf as laazardaus w , AJC�:�Buildi�"g`�sa�r� t�r��ted"�te�airc• �F't � '` FF-2 Grier r tach ihd bsvelap a rrt`I�andlli� roeadures for p r sa e;Stora , tad cs l palnt�; v'POi tl g opera o tshould It rbp d enelosodaarcdvinr. toaVO drift:, i r .nsportin parrrt aridimaten;;N `'.a d f'- , job,Oes,use cortta €ars V6 u ,lid and tri din trr t� irons ' ehide,, arsd rspect17Y.arprnr t prrar.t startir'g to parrit: [gltr aii Itpa -arid opnnoctlnns end did not overfp[pai ictaniaio_er; l ax paint rnd,O.Ors before Ang-s lust any spill Will rrctbo asA tp Min s6er�durangryreathareauseelear�up: f a.sp;tl mil novr 4I;€fet#ve;,. ��'rarr�f�r and Cid paint artd frit ft�ermoplastte av fr�r� ��rra•r� i€�irrl�s. Roptaeo parnts nainirg sear triiutttrr tl .ii ss tote;aiterratd, s, 4 h�r6 thera srgnilf ont risk O'a,spiil vaa'Orrrg 0) rn dry itsf:P T. -Poaty st�rrrr:dram ftile3s.prlor sta�'rir :.paintli�g ar�d rarrir��e plugs�hpr7:job if�arad'hlat�ngrs gyred �rorrf�ow p�rnt, �avt�ea��sty �ira�rk'�r�iets r��ia totartiragvork;ad ilc# alr0r aid disposef Properly, if�. n.1 n .rirquires ssra in r end iia f% g .h r t[t g,ser as R grov �—P( to collect i e chips; i tsp ."e r sid.ua,pr pe.4 if err mater lased,paitits;cloari the jllcattraoq,rP.mt rn rr tatr ; connected tai itis sar�rfar seus+er i r ast s and tads cov r d kith;rr n�dr:b ;paints, sh,or:other. rr��terlis rrrtr�t be cle�n��rn�;ianrr�r:tti�i.�rtabies eoil�ctcr oflssd Solvents to:g.,pair€t tKhnbir,tur eritin,�,.:btc)for recyoling or pro M4, asoly nl r alf Wt? 'Paul s mi t drsposed of as'h,-z8rdcz is wa t Pint C�ts�. 1'arnts; ntarr7iti t�sd", tdor Yy n ars e4nstdered hazama, an roust.ba dispad.p#a#an appropriate hz�rdous, asto facility;. rotaett st re.i fto� x ,nt f ti y are t "Oe.koptf6r tiio ri ft jp : SJG — t altemative p t�rrra, not�e ava11AOk.wt We,qr effeptjve€n euery case; EIC '. Clffarr`a 5" Yatere�tfrgerer€ rtia.Panbrks, hfurrfplraert Ptir � artbo€ Pf p�rt.d by Caftip V.- '&McKee :L&fy,WOW; lat s, flr�#� ti�J Amt a e Rmurva Panafrig as to iar torrYr afer afrty T o 993> Model kftb n R:n ff'l'ra ra A f lbr T ul p far C evelop t g Urtia t naff r` ras a fir Small un e€pait€es, l pared"key City f lonfer y,pity of anta ne: artcfuasaf�aipn of saritery Ay.....req zvUil ernmrks,, ad+rvard-Ciy ,Ger€tIas! sglnal artrafi Crtrai duly:.. 9F. QrganAss €atc�ro#Ckea9; laterter} a Cragrs�l€ alkvrmratarboy fQ3; atrjd'fl Santa D ara Vafle7 Lfbal Rdiff F' 1C ca l i tient art l rrgrai ..: 1997 L rbar l u f a a ern n#pian }# b ATTACHMENT 5 PERSONALJ��S AGR_ EN THI aMEMENT i i�ad "eht red"Ir1 ,and, hall b com, effe five h :day of I. i �' ra 'k.ker Jrr laif� tr : hrafiefriedl "as"file �w pity "and: (hereinafter referred to:as:t ons',ultz }. VIVRERFAS,, City, deskOs to reta in the tarvices of Consultof r-" rdim .the.",cify's pro oral.to provide c'usiodial services=fog f c[li ie , ani; Wl-iER ;, rimultan't is qua:lifiei by rt+te r�f'e rpei" r c ;"trainirt , od:i cation and experti'se to accpn*i svcl i;services,: N:0 1,.`l"HE,RE E, .pity and Gansu,jtant m.: l bi gree as fe 11 s" Seitioii Ora The cc pe'Of WO to lie perfrmed by thb;Cc iWtarit shall 6ohs- tt oftho)§ task as set firth int tb � :i ttftaohi d ai d'incorporated Jer"ein by reference: To ffia xtent-that th r art any cor [Icfs 66ke it INt rovisii i .&SCHbed ire��i�� 'a�id`tho�e;pravi writ fined rtthiri this A ,reern nt, tli prr iniops; in this Ag�6emOiit shall control; Suction 2.. Term,: [Thi Aga , im-'shbll om'. enbe �h the fffei�ave�a -n h=all t rmirii��e, an all S les"re ilii d re i d i shall l coal fileted; no T ter th i 3A Amoutit Total cinpenstion #ter the servies herei�ii�d, "r shall "riot exceed th?r>total coritr t am:r i crit,ar arccount per month or per fiscal year,-alsospeci "whether the total com.Pensat on iric"itid s e pense :; etc a t fartl in E # ibit"B'`-""att dhed:and incorporated herein b I Veference[if Gomgi i tant,provi"des a cost prop "sal of r to sohedulefl, r fr�d f Ryq� t: Subject tp Secfiion 3.I, Go.n.sulta t-shall submft monhl, rnvi�ice Wised+"gin total services which ha�re b' sati f ctc�h c rrr PI 'f � h m.0 r, i�riod'.. Th6 city w 1 pay mo"nthly progress paymunts based pan approved invoices iii acc rdanc wAh ht�. Se tib .3 kecord' f Ek n . rsrrfitr.rat Shall kelp caplet end orrate records f all Bass °:ani exp"ens,es incid"ental°to servipes covered by th s.:Agmemer t. These rpq rds till be to e a arl tr&e rea :tan bl tfrrre ,# tyre Citi lr icaice sh Il b rldressed. prev 1, e fir ire Sedion 1.6,below.. Legtarara 4, lndebeqd6fit GonteActor... It i a.greed that Gon ultant sball act-and ba,an in-depende ,t orantractor nd not tri a rtt care ploy eof tl e Ctt ', .n t shall Slat in'rrca ri ht j any l ert fits ih� ae rr1 is Acgency's;emplo ees.: e #roan' i-limit4-t€oras iuca tr ctt d A" si ninon , Tine experiende, k0owdedge, capabi,iity ai d reputatiert of�Gonstilt nt, it t`f0-tp.. and orarplo ees were a,substantial €nducernetat for. the City to eater rntta:thrs Areorrient, COrultarathallcartraot !+ritla',artytT1ItytS]p.ertet�alaeNl ,1eL�� lyd itlz t r`itt n approval;of tlae Cray; This grOmeht` Wray net lie'assign,., v�ala,fn, rely � ley o.Por�atfr�n-0f law,. 1tfaout he prior w6f te'n.approv l of the,0ty,, If C sr t nt is'p rmrtte i to sulaodntr�4ct°-airy dart o.fthis g'reera nt by City, s ft nt shall lie r pca srble 104 h ; ter the aots and o rss oris of its svbwntr�a:ctr�r s it: fs for'pers ns dire' etly e apfic�yed: l�lcatl 0 cOn0tie to tiff s A�t-eet shall Cf.eateany<co1.ritr ctoal relatrp�aslarp taet der aqysubcontraotor andGii.yi Xh iers ras engager, i the Ork will be ccansrce red err,plp cif Crrrullnt Cllr illll ctirectlY With rrtt Will:raaale all payrnens to er�sritatrt Sarahla -n to scope f brk' For e ti a work loot pert cat` this A reera�ehta a e?uritteri autl en ati'orr 'fro,"a u , i . re a reed prior to Consultant:und'ertakin airy extra. ork. lir alae-event of change in the Scope ] Werk pr ►ded for ip the cr�ritra�t dr�c�r ent s re.quested by the Ofty,fine liar .hereto trap exeeute ,ars add rrdur r to this:Agree.risen sett" f6iih it p Ufa rty X11: turas of,ttr6 taeW p-g,,r°e ent,.Jac l Ona batt net li itad to ar y= d lines afi: et safltanVs fern. eet ra alr r: e i l Work an or on trruc-tion . e Sy exeO,Utfh this Agreement, Cons lton`t Warrant, that (l)' it has ifyestf are tl� crl21 ;t be rforni d if a . Iic�able, ft lads rnu tiga: b alae rcrrl�s tees ,,and rs a are PO plyof all c ndrtians tlrer ,.air l (3) it understands the aeilrtre ; d�ffi ultfes rar[-restrroti r<s of`th ; ±vcarl to,b performed, under tiers g r r. ent heuld. Cara pant 'fseau r airy.latent, tanknQWn co difieri mat Wally ifferfpj from tho 'hhe, Brit in the nrdrk or s re esentect y Crtl+, ft shall r at edfaiely inf`rarr-r�the Cffv of thal Nand shall riot prorl ed %th fr✓fi het Witt Linder tltrs reett rrft[l written rrtr`t.r tion are rcl firorn fire Gity9; 'S ction ' Tim-6 of wce, Tn i f the err i the p r rm r e of this reer ri, Wilt Lair: :t7 tlt lnt h cor?i l nth '11 a lrcablb laws,-Win, ar�ce , hod : and labor of fW.eral, state and l oaf o,e' m nt.. !I ns Itrpt is riot OlJ ad erkcll l ►nth U S, DeOrUv* f -Torr elan Secy rrty` E-Viarify programa,.Con ulta.r€tshali enroll in the E Verify ogram fthm. enIay f the eff 'ct e date of°this gre me t t verify the err plcayrh nt a l a i ion,ofne poyees jr a I si s ign e. d..1b.perform w rk h rer d r Cdcns rJt r t shall very y mPJPyt"" nt Apf6oriza6m', wt'hr three days of �rrg rer employes to perforno under this rent Infc�riat pertrnirg to E-Verify prc grant oa'h h ud at f�ttA.4��v .��c��u, car arcs the raglstrato page at htt lleTvorisc [ . ovlorro!!1csultant sha11 certify i# regi tratt ah wrth & t�t�rify and provide its r"W a-tiori`�� m r withrrt sJ e r days tJ effe t e date of thi reem"en atirare to r yr a rttfi atron v IJl re Jt �r ;w�thhaldipq payraent until full co itano 1s de ran tfaf d orisqltah covenants that it;pret. e." vy his no I, ter st and sh it rrot w ire ars rnterst, tIirecto €ndrrect, whichrol conflict in any ma nner oregTeetth he pent;r tince of the services oht4m lat d by thJ" l�, reerr� nt. No. er cin h ��rr�' Qh' cr�t�rst shall he ernplyed Jay or associated withCOMU11taft t the cor plet,lon of flee work, Consuftant ha-fl have detivered tarty a0east ane copy of arIy' n.aR r0ports, ndl0'r b0tes or drawings conf�� rng �arrp�al�ant�s findlhg wncluslons, and recornmendatfo s mth any - �rpport[ng �ocr entat� ..All �-Orts sutirrJitted to tJ e City 08111bO 1r re Odu "10'f6' 4t, 6' in thoform atotherwi$eapp ped. by the �rty'a'n writing., reports, rnforiatlan, da# andhilarf prl? red, r ass €nbled?b C.rrrsl"tai#iri; ill conn-ection,,,,with:the:,,,pe.'r,forma,n:t.o:,Of U sarvides pursuant to this,A reem,ent are confidontial. to tl e an permitted.ny Iar�st, ani�or�sttltnt agrees ff�at'th ysf��l r�ct l �� auai'lel�l to�r€y rrrdrurd�ral or er'garr��aticn�vithv�t p'rrer-vii-t�#et� cr�serrt of#l-te��#�. All s�reh rT � r ts;,, rnfc rrr tion, data, and exh, rt° sti ll e tf�e pro eOy of the City a6d:sh4lS b dofivbred to the: CitY'uporr er a'nd Withlbut aidditlaft ccs#s car expense to the City: Thi i y ckc c� le ges suc 't doc.ume.nt are instruments of Cart ltan ' praf ssrartal- r -ices;. : .tr o Y 1 merry . to the f li stMerl# permiftedby lave, Consultant agrees # .prefect;, defend, and' haMiyaditseo �ct � rnetand, appoin*'e' b,cyard ;,; vac rs, age.fits, an ernpl y es frorn any, end all clams, liabilities, expenses, or,damag96 at' ati,- , it clu lir g tcrn y<s; fees, for Injury,orde of ny. per o ,, or damage al any nature] 1 'PI drag lriterf rbrrp .,With us,of t e p p rtY arsrr�g ou#' fi,car in any v�a�r p�rtnect�d�nritl�';th�: negir ence, roe t<lessness.andlor intbntional rong€ul rrdu t ofCdr ultan#, ons.rltar #� ager#t , rroers:,- ernInyee , scrbarrtraQters, �[ ,rdeperdn� ontr: otar 17�rect by Con u'ltarrt rr`i th per`lorrnan e of thio Agr ernarrt, T1 :e:" 1. e ptra'rr-t nsuffa-h. ? responstbillty t ? protect, -defer d, ar d cold I imless.tbe City. is .dU0. ta°the cO'4 neglrg , reel ( ss rr ess an mt iurongfrtl oondu t f tl pity, or any cf �t Alec#ry r ppoin#i boards, offibers, agents,.,or employee This hold harmless..agroerne`ntshall apply to �l lra�rltty regr�rdl' s of h� than., ny ips€ar neo.pahcres are applicable.. The pblicy Iimlts di riot act a .a limitation Upon the O rrt rant Of nderns�rf� att n "to provided y Cc ngult r t on or before be trrrrrn9 any of thv services car i ork t0lledfbrbyW' n' y tr-M of tni gremen .CarrWtat, at itswrisfi a .epelase, lall carry, . err#ain for the durafin. ofthe agreLam tK;and provide:grrodf°#Ier df that is ac(30 Ie tb tpe it : #l� in ur hpe specified below with Insurers and under f rrrrs e rrrsrrrar€ a#isfa t r Its all ro p Ctt to.: the City,, Cphsultarit shzill not. , flowahv s lawn#ratter to commence a�vor ars any. subcontract.t ntil 'li rnsurahoeYTOquired-of tirhay a'Is�°beery,ul�#a.rn d fcr the subeontractmr ins irartce required h-,m mshall Iae pro ide- d bar l titu vers,int'�ocd starrdirr W ith tie t t of Cal f air ra and I av nol'a minimum st's, uid Rating of r -Class Vfl cr better: "1 .. pt nalu ort ra.I l Abrtr y; Thr tigl e t#1 t rr f stars r greerrr nt, .ans rlt nt n I r7�ir'itarn �n frrfl oriell an effect om.prel�e sive general Liability coverage in art rr6unt p `less than one rttrllydn'dotlar peracourrence ,000,000.06), carrrlfhed sirx le limit covarsge for risks, ssoOiWd With the Work t<errtemplated by lhi's agreement. If a Commercial General l i i i[ity lrl urap e orM ,r oth r rm with a g: r er l 9 t firnit l Use ;, ifit r 1 general aggregate limit shall apply separately to the work tea he perferrne under this. agreernri or the general aegte 1:reit slal4 at €east Ieetle required,ctrren ; .. 14 2 r rnpr Bert t re Automob"He UA, ftry, `t`hre� h�ut the term e�tl�ls°� reernent on�ultant shall marntr�in in fill f�roe arrd effect' m,pre h� rtr A tr 'bile t.i bilify' oV066 fid dir Owdzd�#��r i an d nOn- owned vehietes in- an amount not less titian. tine Million dollars= per OccurrenrJe if Gerisul ant jht n to employ arr-ploy es tn.perform s lues under;th4 greeraent, Cons�ltont shall obtain and;,rrrarntarn, dr rrng the'-terrn of this, green ent; Workei s 5.immp r satip n plpyer" l lat lity ftisuran in the st tiit�ry OrOW s r 4+roc by 4ate bw t4Pr~ o€sof`{rr vr.MI�' e t ex tsf 'n llr�rr errrarr l rir r to . ,eg,nning. any hark ;under this cdreer> Ont, r sultant atl srrbmlt the rrsur oe 01.0 rf fra tes, of ding the dedupt%bl ar ,self�eter�fron i�rnou t, artd arr additional instar endorsement rserrrent :narking Crty, its effioe�, 0M .O..ay es, g nt , and: vorlunte rs s d rtiona;rr 'r 'd s i respects each oc he folio Fns Lrability arising qt of activities -perform �W by or on behalf of ,trns;ultant`, inai drnc�: "the rn.§uredos, centra; strp rvrsic.rr cif c nsult n'% .produdt °arra;completed operations of Consultant premises owned,t)c tend mar sed y Constlltant;or; ,pt rbobtie bwhed lei ed, li ed,�r borro ed yCc nsult n#. Th etav rage shall amain nus, 131 li mitations on°fiescop'eofpretecti n, affofded Ci yz its ffocor° � ernloyee , agent, or t ltrr ter . 44.5 rErroM, aid rnilssiiorrs 4>ver" � ' �l: l �r t EXCLU EO T1 GENERAL ti..t ILIT' N/A 14.6 Notice ah elCa a nffo 64--boo of 6r stn t The al ov pqlrc rlpolides C�ai( not terminate; nor Mall they b cart- eIl� nor the c vera .e red uced„`Until atterth1rty�30)days written notice rs'giuentc City,exoeptfi at. fent (10) O 01' nall b 9tv n if th" r ls, die tp t il�rp to pay: a;: Premium 44i7 Tq Of'Com Onsuit ;ntsha I note ve,an..Y rs 1 at irtsurauce,provisions i�a�r be�€� sati �er�: consultant shall riot groce d -_Rh an V,(orgy under this A Ont utitif the... Git r fi as i$' uecl vurrtter."l 6tice to Pro ed"v ify r g i at rarz ti rpt h ,.c mpl d withal] �rra r� e.: uirmet of tl 'rterrtert. ec Termination. rthail have the nigh t to t retina e this reome.0 it out ca by gNiriglhi ty 0 ' a ar e ori#tart n tip a tem inatra to ions pant. it7 addition, this Agreement maybe terrrtiftated. y'a,n ' arty for cause by:�r�vidir�. t ! da rs' ri t to the othe'rp .ttY OfO rnat rtal brood df ob rao t 'he Cher arae does;riot care the breach of cootraet,then the a re r t rr t r i tc ri` bsec tae tt to the tin �1 Cts or ;)arrca Soctio .1 . Nodi [i- rticos shaiC be pe onali deiiv re'd Or ma'j;1 d Loth :b 0.1ow list a adds ss ; or to sq b 61.he' a d?�e se as r ay be:designated b ift .retic . These a dr sses. aii be:u i for do'li� t y € ervin of pt c c s To Citi of SAn Jta n Cap', trar� 00 Paseo AOL-i rr'tb 'Sari Juan Capi #2..a no, CA 92675:' tth. �o nuit �t ecti'i4sr ,17, Att nil fees if aoactin t l or in g:ui is rye Sar to rftrc ; r ir<ttrt the tit si . ,'gr r t,:'tbe Prevailing arty shah be entitled to reasonable attarneys'`f es' costs-and, mece r .iso r of fn addr�r r-n to a oth - diet to i iioh h, �a • rti tl d' . ��u�r� � y �i�: ,uta ��•�l�ti��o Art th r r# of adis a e, arising between: the parties ragardrrg erforixtanue,or interPr'. ri of tft gr eetMerit,tete•€ isP t sl�a:l1 b r-s�dived b bt ing are tea i rt:urr r tie azaPice oft JudicialArbitration'-and Made tion 8eryi "JA " ' Soctlon Endrer-6e r, ri This A�gre ment consti Utes+ he.entire un erstan ing::a"n '. greement WWeen tb parties and: up r ec. ." li previa i g.A' t�. .:, ..n t i p "rt ii rg { ttie °i i j et Ma to thte'roof. SjQ ATUki� PAG Ft L ? vSj IN WFTN8S.S,WHEREOF, the p riri s hem o. have execute th.1 Bre' me.pt: lT P SAN JUAN CAP i8Ti A 1 Y° Cit Mar agar tNtLTAT By" ATTEST` maria Morris, APPROVED A8 TO FORM. ofn r 84ndomi�fe-City Attarn�y CITY OF SAN JUAN CAPISTRANO - €` ILITIES CUSTODIAL MAINTENANCE 2011 PROPOSAL WORKSHEET--MUST BE COMPLETED NAME/LOCATION Regular Maintenance SCHEDULED SCHEDULED SCHEDULED NON-SCHEDULED Area Schedule MONTHLY MONTHLY MONTHLY DAILY COST YEAR ONEYEAR T4fVO YEAR THREE As required. CITY HALL FACILITIES lCit Hall Main BUd . 12,320 S.F. 5da /week $ 919.00 $ 937.00 $ 956.00 $ 84.Q0 2,,City Hall Trailer A 800 S.F. 5 da /week $. 60.00 $ 61.00 $ 62.00 $ 32.00 3.CKy Hall Trailer B 690 S.F. 5 days/week $ 52.OD $ 53.00 $ 54.00 $ 32.00 4.City Hall Taller C 575 S.F, 5 da /week $ 43.00 $ 44.00 $ 45.00 $ 32.00 5.City Hall Trailer C Addition 576 S.F. 5 days/week $ 43.00 $ 44.00 $ 45.00 $ 32.00 6.CL Council Addition 420 S.F. 5 da /week $ 31.00 $ 32.00 $ 33.00 $ 32.00 7.Ci Yard Maintenance Otfiees 2,004 S.F. .5 da /week $ 149.00 $ 152.00 $ 155.00 $ 32.00 8..Hot Springs Danee Hall Police Services 1,000 S.F. 7 days(week $ 185.00 $ 189.00 $ 192.00 $ 32.00 COMMUNITY CENTER AREA 1.Community Center 14,000 S.F. 7 da (week $ 1,407.00 $ 1,435.00 $ 1,464.00 $ 92.00 2.G nasiurn 12,000 S.F. 7 da stweek $ 1,206.00 $ 1,230.00 $ 1,255.00 $ 79.00 3.Boys and Girls Club Lobby 1,000 S.F. 7 da /week $ 101.00 $ 103.00 $ 905.00 $ 32.00 4.Gymnasium Restroom 400 S.F. 7 da /week $ 41.00 $ 42.00 $ 43.00 $ 32.00 UTILITY DEPARTMENT AREA I. Utili Da t Offices 2,500 S.F. 5 da (week $ $81.00 $ 389.00 $ 396.00 $ 32.00 2.Ground Water Recovery Plant --Control Room and Restroom 320 S.F 5 days/week $ 49.00 $ 50.00 $ 51.00 $ 32.00 3.Water Treatment.Area(Plant Interior Flooring) 1,500 SF. 2 days/month $ 1©2.00 $ 104.00 $ 106.00 $ 32.00 OTHER 1. LaCouague-Kindergarten Readiness Pr ram. 4,000 S.F. 7 da eek $ 430.00 $ 439.00 $ 447.00 $ 32.00 2,La Sala 2,770 S.F. 3 days(week $ 225.00 $ 230.00 $ 234.00 $ 32,00 3. Nydegger Bldg._ 1,500 S.F. 3 da /week $ 206.00 $ 210.00 $ 214.00 $ 32.00 Total Monthly Cost $ 5,630.00 $ 5,744.00 $ 5,857.00 Total Yearly Cost $ 67"660.00 $ 68;928.00 $ 70,284-00 X Monthly cost 12 Mo. _ MOTE: ALTERNATE PRICING ITEM fI7 A-,City Hall Trailer D 950 S.F. 5 da slweek $ 78.001$ 80.00 $ 82.00 $ 32.00 W Total Contract Cost-3 Yr Total $ 206,772..00 April 20, 2011 �-l�i�f Fa DATED Page 5 SIGNATURE PROPOSAL FACILITY CUSTODIAL i*1AI TENANCE SERVICES From: ABM Janitorial Services CONTRACTOR To the Honorable City Council City of San Juan Capistrano Gentlemen: The undersigned, as proposer, declares that he/she has carefully examined the location of the proposed work as described, examined the Specifications and General Provisions, rears the Instructions to Proposers, and is familiar with all proposal requirements, and hereby proposes and agrees, if the proposal is accepted, to complete said contract in accordance with the Contract Documents for the following: (You may include cost of living or any anticipated increases for the second and thin years of this contract:) 1. SCHEDULED CUSTOl I&L MAINTENANCE SERVICES THREE YEAR CONTRACT COSTS (July 1 2011thrPu, h June 30 LO 1A1 YEAR COST JULY 1, 2011 -- JANE 30, 2012 67, 5 60. 00 r`: ..JULY 1, 2012 -- JUNE 30, 2013 ---�� S 6s, 928.00 JULY 1, 2013 --JUNE 30 2014 70,284 . 00 THRa -YEAR CONT@ CT COST TOTAL A., 205`, 772 .00 _ Two Hundred. Six Thousand:, Seven Hundred Seventy-Two and zero cents Three Year Contract Cost Total its Writing 2. EMERGENCY WORK (Hourly Bate Y lassiocation/Titwle Houriv Cost ry :arkup failung Cost Custodial/Laborer $14.00 $2.00 $16 .00 Supervisor $16.00 $2 . 00 $18 .00 Others Please List t:$:l6.00 $2. 00 $18 .00 Said amounts are to include and cover all taxes, the performing of all the labor requisite or proper and the providing of all necessary machinery, tools, apparatus, materials and other means of maintenance; also, the performance and completion of all the work in the manner set forth, described and shown in the Specifications for the work. Contractor will not be required to pay for permits on City projects. It is anticipated that the chosen Proposer shall commence work on Juiy 2011. (if an individual, so state. If a firm or co-partnership, state the firm name and give the names of all individual co-partners composing th irm: President, Secretary, Treasurer, and Manager thereof'.) April 19, 2011 Dated: Ja s M. Altiri, Regional Vice President N dme ADM Janitorial Services 165 Technology Drive, Suite 100 MIUM is a subsidiary of Irvine, California 92.618 ABM Industries, Inc. , Business Address a publicly traded corporate (NYSE: ABM) Main: 949-585-.5900 Telephone Number Further, the undersigned proposer certifies that heM,�§ has thoroughly checked the figures set forth in this proposal, that they are correct to the best of hisftigj�knowledge and that:they constitute hisfr=proposal for the work called out herein. Dated: April 19, 2011 Ron Dallas, Business Development Name 165 Technology Drive, Sure 100 d � Irvine, California 92618 Business Address 909-374-8121 Telephone number k STATEMENT OF EXPERIENCE THIS PAGE TO BE COMPLETED BY PROPOSER AND SUBMITTED TO CITY AS PART OF QUOTATION. . Ron Dallas ABM Janitorial Services PROPOSER'S NAME COMPANY NAME 2. 165 Technology Drive, Suite 1.00, Irvine, California 92618 BUSINESS ADDRESS 3' 909-374-81.21 BUSINESS TELEPHONE NUMBER ron.dallas@abm.com BUSINESS E-MAIL ADDRESS 1. List at least six (6) Contracts of a similar type - either currently held or held within the past 24 months. PERIOD OF. � OgONTACT NAME CONTRACT ANO PRONE ROI ITO CITY/COMPANY NVIiIIDE CONTRACT AMOUNT _ _, Keith • 2008 to present City of Orange Marian 714-532-6436 $ 37, 000/month 2009 to present City of Lonq Beach Gail Christmas $70 142 mont 1562-570-4886 k € 2003 to present City of Cerritos Mike O'Grady -562-916-1.226 $35, 000/month 2005 to present City of Ty Quantance Rancho Cucamonga 909-477-273q $4(}, 000/month, . 2007 to present City of Ontario Pat Malloy $32, 000/month 909-395 -2612 I 2006 to present City of Downey Lea Sharp 562-904-7196 $10, 381/month Signature ABM Janitorial. Services Company f LIST OF EQUIPMENT THIS PAGE TO BE COMPLETED BY PROPOSER AND SUBMITTED TO CITY AS FART OF QUOTATION, Ron Dallas ABM Janitorial Services Proposer's Name Company Name .165 Technology Drive, suite 100, Irvine, California 92618 Business Address 909-374-81.21 Business Telephone Number List equipment owned by thequoting firm that is available for use on this contract. Provide type, make and model year. Use additional sheets if necessary. Equipment List in following page. Also refer to page 24 of ABM Information Section (Tab 2) Signature ABM Janitorial Services Company 4 Executive Overview We're at your service... with reliable people, technology and experience ABM is pleased to offer the City of San Juan Capistrano our valued janitorial services. Our team works with you to provide flexible, customized services at a fair price that will: • Enhance your facility's image and appearance, • Help you optimize overall return on cost-savings solutions, and • Create clean, healthy and well-maintained environments in a safe manner. To provide a consistent quality of service with measurable results,we will put our industry-leading methods to work.These consistent standards apply to chemical and equipment selection and use, employee training, safety, security and quality control. You'll find that we take our responsibilities to you seriously. From our corporate offices to local managers and service workers at your facility,ABM employees will have the same goals as you do.We'll stay on top of your needs through technologically advanced communication,tracking, reporting and data analysis. That's why our satisfied customers have made us one of time largest facility services contractors on the New York Stock Exchange. In more than 100 years of doing business, we've learned how to work hard AND smart.We offer: Experience+innovation =a combination that brings you our tradition of excellence coupled with new ways to salve problems and increase efficiencies. • National scale+ local presence =providing you with remarkable economies and expertise coupled with knowledge of your locale and specific needs. ABM gives your:employees a ready to work"environment... one that leaves your employees with a positive impression of your facilities. You'll be free to focus on taking your business to the next level of success. Thank you for allowing us to provide this proposal for janitorial services.ABM believes that what we actually do for our customers will always prove more important than what we say we're going to do. Let us prove to you that our word-and our work----are ALWAYS reliable. ABM.At Your Service. ry 0. .j 1 '. i Proposal to provide Janitorial Services for the City of San Juan Capistrano's Facilities Prepared for: City of San Juan Capistrano Prepared by: Ron Dallas Business Development 909-374-8121 Ron.Dallas@abm.com April 21, 2011 ATTACHMENT 2 AI 165 Technology Drive, Suite 100 Irvine, California 92618 wilsaffl Telephone: (909)374-8121 ® Facsimile: (909)657-1350 www.abm.com April 19, 2011 Nasser Abbaszadeh Public Works Director City of San Juan Capistrano 32400 Paseo Adelanto San Juan Capistrano, California 92675 Dear Nasser: Thank you for allowing ABM Janitorial Services the opportunity to submit a janitorial proposal for the City of San Juan Capistrano's Facilities. When considering our service, please take into account the following: • ABM has a long history in the cleaning industry spanning over a century. • ABM is a financially stable corporation. • ABM is a proven industry leader as confirmed by our reputation in the marketplace. • Our management team is unequalled in both depth and experience in serving buildings such as yours. • ABM has a large stable workforce of trained supervisors and cleaning personnel that can ensure a swift response to any emergency situation that may arise. • The city will get an industry-leading contractor with ABM. • We will provide high quality service at a competitive price with a fully compliant green cleaning program. ABM Janitorial Services brings extensive experience in serving your industry and will be an excellent partner for the city. We will strive to meet and exceed your expectations through teamwork, innovation and a commitment to customer satisfaction. Our entire organization stands behind this proposal and we consider ourselves personally responsible for all the commitments made to you. If there is any additional information I might provide, please do not hesitate to call me at 909- 374-8121 or email me at ron.dallas@abm.com. All of us at ASM Janitorial Services look forward to providing you with janitorial services in a spirit of teamwork and innovation. Respectfully yours, ABM Janitorial Services Ron Dallas Business Development ABM.At Your Service. Table of Contents Tab 1: Facilities RFP Forms Attachment 1: Proposal Worksheet Attachment 2:Three-Year Contract Costs References Equipment Tab 2: ABM Information ExecutiveOverview...................................:.........................................................................................4 Welcometo ABM.................................................................................................................................5 Servicesthrough ABM.........................................................................................................................6 Mission, Vision &Values.....................................................................................................................7 Planning for a Seamless Transition.....................................................................................................5 OurPeople ........................................................................................................................................10 TrainingProgram..................... .................. ......................................_..... ........................................12 Managing Risk through Safety Programs .........__...............__._........................ ......15 GreenCare Program..............:..........................................................................................................16 Equipment, Supplies & Chemicals,................. ........... ............................._.................................20 UniformProgram...............................................................................................................................22 Quality Assurance Program ..............................................................................................................23 Sample Certificate of Insurance............................................................................ ........................25 Tab 3: City of San Juan Capistrano—Facilities RFP CITY OF SAN JUAN CAPISTRANO -- ;ILITIES CUSTODIAL MAINTENANCE 2011 PROPOSAL WORKSHEET--MUST BE COMPLETED NAi1MEILOCATION Regular Maintenance SCHEDULED SCHEDULED SCHEDULED NONSCHEDULED Area Schedule MONTHLY MONTHLY MONTHLY DAILY COST YEAR ONE YEAR TWO YEAR THREE As required CITY HALL FACILITIES 1.City Hall Main Bldg- 12,320 S.F. 5 days(week $ 919.00 $ 937.00 $ 956.00 $ 84.00 2,City Hall Trailer A 800 S.F. 5 da ]week $ 60.00 $ 61.00 $ 62.00 $ 32.00 3.City Hail Trailer B 690 S.F. 5 days/week $ 52.00 $ 53.00 $ 54.00 $ 32.00 4.Ci Hall Tailer C 576 S.F. 5 da /week $ 43.00 $ 44.00 $ 45.00 $ 32,00 5.City Hall Trailer C Addition 576 S.F. 5 da Ls/week $ 43.00 $ 44.00 $ 45.00 $ 32.00 6.City Council Addition 420 S.F. 5 da /week $ 31.00 $ 32.00 $ 33.00 $ 32.00 7.City Yard Maintenance Offices 2,000 S.F. 5 days.(week $ 149.00 $ 152.00 $ 155.00 $ 32.00 8..Hot Springs Dance Hall Police Services 1,000 S.F. 7 days!week $ 185.00 $ 189.00 $ 192.00 $ 32.00 COMMUNITY CENTER AREA 1.Communi Center 14,000 S.F. 7 da s/week $ 1,407.00 $ 1,435.00 $ 1,464.00 $ 92.00 2.Gymnasium 12,000 S.F. 7 days/week $ 1,206.00 $ 1,230.00 $ 1,255.00 $ 79.00 3.Bos and Girls Club Lobby 1,000 S.F. 7 da (week $ 101.00 $ 103.00 $ 105.00 $ 32.00 4.Gymnasium Restroom 400 S.F. 7 daystweek $ 41.00 $ 42.00 $ 43.00 $ 32.00 UTILITY DEPARTMENT AREA 1. Utili De t offices 2,500 S.F. 5 da /week $ 381.00 $ 389.00 $ 396.00 $ 32.00 2.Ground Water Recovery Plant --Control Room and Restroom 320 S_F 5 da s]week $ 49.00 $ 50.00 $ 51.00 $ 32.00 3.Water Treatment Area(Plant Interior Flooring) 1,500 SF. 2 dayslmonth $ 102.00 $ 104.00 $ 106.00 $ 32.00 OTHER 1. LaCouague-Kindergarten Readiness Program 4,000 S-F. 7 da s/weok $ 430.00 $ 439.00 $ 447.00 $ 32.00 2.La Sala 2,770 S.F. 3 da slweek $ 225.00 $ 230.00 $ 234.00 $ 32.00 3. N d g,r Bldg, 1,500 S.F. 3 da s/week $ 206.00 $ 210.00 $ 214.00 $ 32.00 Total Monthly Cost $ 5,630.00 $ 5,744.00 $ 5,857.00 Total Yearly Cost $ 67,560;00 $ 68,928.00 $ 70,284.00 Monthly cost X 12 Mo. NOTE: ALTERNATE PRICING ITEM A- City Hall Trailer D 950 S.F. 5 da slweek $ 78.00 $ 80.00 $ 82.00 $ 32.00 Total Contract Cast-3 Yr Total $ 206,772.00 / April 24, 2011 DATED Page 5 SIGNATURE PROPOSAL FACILITY CUSTODIAL MAINTENANCE SERVICES From: ABM Janitorial Services CONTRACTOR To the Honorable City Council City of San Juan Capistrano Gentlemen: The undersigned, as proposer, declares that he/she has carefully examined the location of the proposed work as described, examined the Specifications and General Provisions, react the Instructions to Proposers, and is familiar with all proposal requirements, and hereby proposes and agrees, if the proposal is accepted, to complete said contract in accordance with the Contract Documents for the following: (You may include cost of living or any anticipated increases for the second and third years of this contract.) 1. SCHEDULED CUSTODIAL MAINTENANCE SERVICES THREE YEAR CONTRACT COSTS (July 1 2011 through June 30 2014 YEAR —__ ._... -COST i JULY 1, 2011 011 -- JUNE 30, 2012 67, 550 . 00 � .,'ULY 1, 2012 -- JULIE 30, 2013 5a, 928 .00 JULY 1, 2013 —JUNE 30, 2014 70,28 .00 i THREE-YEAR CONTRACT COST TOTALS 206, 772 . 00 1 Two Hundred Six Thousand, Seven Hundred Seventy--Two and zero cents Three Year Contract Cast Total in Writing 2. EMERGENCY..WORK (HouAy Rate) Class``ification/Title Hourly Cast Marku l illinCost Custodial/Laborer $14 .00 $2 . 00 $16 . 04 Supervisor $16 .00 $2 . 00 $18 . 00 --- ---[- Others Please List $16.40 $2 . 00 $18 . 00 Said amounts are to include and cover all taxes, the performing of all the caber requisite or proper and the providing of all necessary machinery, tools, apparatus, materials and other means of maintenance; also, the performance and completion of all the work in the manner set forth, described and shown in the Specifications for the work, Contractor will not be required to pay for permits on City projects. It is anticipated that the chosen Proposer shall commence work on July 1, 2011. (If an individual, so state. If a firm or co-partnership, state the firm name and give the names of all individual co-partners composing tirrn President, Secretary, Treasurer, and Manager thereof.) ,� April 19, 2Q11 rr/i -Dated: Ja s M. ` "Al Re ional Vice President N 'me ABM Janitorial Services 166 Technology Drive, Suite 104 0,,NIGM is a subsidiary of Ir'v'ine, California 92618 ASM Industries, Inc. , Business Address a publicly traded corporate {NYSE: ABM} Main: 949-585-5900 Telephone Number Further, the undersigned proposer certifies that heM,9 has thoroughly checked the figures set forth in this proposal, that they are correct to the best of his/mix knowledge and that they constitute his/Nmproposal for the worts called out herein. Dated: April 19, 2011 Ron Dallas, Business Development _ Name 165 Technology Drive, Suite 104 Irvine, California 92618 Business Addressor_ _ 909-374-81.21. Telephone Number STATEMENT OF EXPERIENCE THIS PAGE TO BE COMPLETED BY PROPOSER AND SUBMITTED TO CITY AS PART OF QUOTATION. 1. Ron Dallas ABM Janitorial Services PROPOSER'S NAME COMPANY NAME 2, 165 Technology Drive, Suite 100, Irvine, California 92618 BUSINESS ADDRESS 3. 909-374-8121 BUSINESS TELEPHONE NUMBER ron.dallas@abm.com BUSINESS E-INIAD.ADDRESS 1. List at least six (6) Contracts of a similar type - either currently held or held within the past 24 months. PERIOD OF CONTACT NAME ICONTRACT AND PHONE *FROMITO CITY/COMPANY NUMBER CONTRACT AMOUNT - -i—thma:Fi—an 12008 to present City of Orange Te 714-532-6436 $37, 000/month 12009 to present City of Long Beach Gail Christmas2-570-4886 $70, 142/month 56 12003 to present City of Cerritos Mike O'Grady 562-916-1226...... $35, 000/month — 2005 to present Cit of Ty Quairi—tance Rancho Cucamonga 909-477-2730 $40, 000/month 2007 to present City of Ontario Pat 909-395-Malloy $32, 000/month 2612 09 Lea Sharp present Downey E 12006 to p E�n City of $10, 381/month L I 562-904-7196 Signature ABM Janitorial Services Company 3 LIST OF EQUIPMENT THIS PAGE TO BE COMPLETED BY PROPOSER AND SUBMITTED TO CITY AS PART OF QUOTATION, Ron Dallas ABM Janitorial Services Proposer's Name Company Dame 165 Technology Drive, Suite 100, Irvine, California 92618 Business Address —^ -- 909-374-812 . Business Telephone Number List equipment owned by the quoting firm that is available for use on this contract. Provide type, make and model year. Use additional sheets if necessary. Equipment List in following page. Also refer to page 20 of ABM Information Section (Tab 2) . Signature ABM Janitorial Services Company 4 Equipment List Model 7,,7, Carpet Style Manufacturer Ibles Po CaPac I-609101Lour PIe Nobles Industries jTennant Co.),Holland,Mi 800-510-0616 • v�vw.nobles.rom Nobles Porli II Low Pile Nobles Industries(Tennant Co.).Holland,MI 8€30-510-0616 www.nobles.ccrn Nobles Scout 37B Walk Behind Low Pile Nobles Industries,Tennant Co.),Holland,MI 80D-510-4616 www.nobles.com Nobles Tidy Vac Canister Low Pile Nobles Industries;lennant Co),Holland,M! 800-510-0616 «vrw.nobles.com Nobles Trail Biazer Back Pack Low Pile Nobles Industries iT nnant Co.),Holland,MI 800-510-0616 vvnnr,nobles.cam Nobles Trail Blazer Lite Back Pack Low Pile Nobles Industries Tennant Co),Holland,Ml + 800-510-0616 vvvrw,nobles.corn Nobles ultra Glide Dual Motor 12 inch#514307 Upright Low Pile Nobles Industries,Tennant Cc),Holland,MI 800 5100616 www.nob€es.com Type bag 101505.Paper inner !Nobles Ultra Glide Dual Motor 15 inch 9614307 Upright Lova Pile Nobles Industries(Tennant Ca),HNiand,MI 800-510-0616 www nobles com type bag:101505,paper inner Nobles Ultra Glide Dual Motor 18 inch#.614222 Upright Low Piie Nobles Industries(Tennant Co.),Holland,Mi 800-517-0616 mm.nobles.com Type bag:101505,paper lnner Nobles Ultra Glide Single Motor 12 inch#614219 Upright All Conventional Pile Nobles Industries(Tennant Co.),Holland,MI • 800-510-0616 • vA�Vnables,com Type bag:101505,paper inner Nobles Ultra Glide Single Motor 15 inch 4614220 Upright All Conventional Pile Nobles Industries(fennant CD),Holland,Ml • 800-510-0616 vn rsv.nobles.co 3 Type bag 101505,paper inner Nobles Viper—6108669 Upright All Convertional Pile Nobles Industries(Tennant Co.),Hoi!ard,M[ • 800-510-006 vAvw.nobles:com ProTeam AviationVac Back Pack Ail Conventional Pile ProTearn Inc..Boise,ID • 00-541-1456 • +Amv.pro-team.com ProTeam coachvac Back Pack All Conventional Pile ProTeam Inc,.Boise,ID • 00-541-1456 • www.pro-team.corn ProTeam Line Vacer I IEPA Back Pack All Conventional Pile ProTeam Inc„Boise,ID • O0-541-1456 • VAnrw.pro-team.com ProTeam Line Vacer ULPA Back Pack All Conventional Pile ProTeam Inc,,Boise,ID • 00-541-1456 • www pro-team.con; ProTeam MegaVac Back Pack All Conventional Pile ProTeam Inc.,Boise,ID • 00-541-1456 • vvvm),pro-team coax ProTeam ProClean Canister Canister All Conventional Pile ProTeam Inc,Boise,ID • 00-541.1456 • wnvw,pro-team co, ProTeam QuietPro CN Canister All Conventional Pile ProTearn Inc„Boise,I) • 00-541-1456 • www.pro-team.corn Proleam ProVac Back Pack All Conventional Pile POearn Inc.,Boise,ID • 00-641-1456 • vvww.pro-tearm.cam ProTeam QuarterVac Back Pack All Conventional Pile ProTeam Inc.,Boise,IB • 00-541-1456 • www.nro-tearn.corn ProTeam QuietPro BP Back Pack All Conventional Pile ProTearn Inc.,Boise,ID • 00-541-1456 • vAxsr.pro-tearn.com ProTeam Super Coach Back Pack All Conventional Pile ProTeam Inc.,Boise,ID • 00 541-1456 • www.pro-tcarn.com ProTeam Super QuarterVae Back Pack All Conventional Pile ProTeam Inc,Boise,IC • 00 r541-1456 • www.pro-team.com ProTeam TailVac Back Pack All Conventional Pile ProTeam Inc,,Boise,ID • 00-541-1456 • wvvuv.pro-team.com Tennant 3110 Single Motor 12 inch 4614215 UVight All Conventional Pile Tennant Co,,Minneapolis,MN 840-553-8033 varwv.tennanteo conn Type bag:101505,Paper Tennant 3110 Single Motor 15 inch#614216 Upright Law Pile Terr(rant Co.,Minneapolis.MN • 500-553-8033 • www.tennantco,com Type bag 101505,paper Tennant 3120 Dual Motor 12 inch 4614306 Upright Low Pile Tennant Co.,Minneapolis,MN 800-553-8033 • vvvvw,tennantco.com Type bag:101505 Tennant 3120 4ual Motor 15 inch#614217 upright Low Pile Tennant Co.,Minneapolis.MN • 800-553 8033 • www.tennantco.com Type bag:101505 Tennant 3120 Dural Motor 18 inch#?614218 Upright Low Pile Tennant Co.,Minneapolis,MN 800-553-8033 vww.tennantco.00m Type bag:101505 Tennant 3400 Canister Low Pile Tennant Co.,Minneapolis,MN • 830-553-8033 • www,tenrrantco.cam Tennant M-3090 Back Pack Type 993774 paper inner bag; Back P8Ck Low Pile Tennant Co,Minneapolis MN • 800-553 8033 • www tennantco.com HEPA outer filter Equipment Ust F,11onartt SSWalk Behind Low Pile Tennant Go.,M1 inneapolis,MN • 800-553-8033atteries Tennant V5 Canister Low PileTennant Co Minneapolis,MN 800-533-8033 • vvrrd.tennantro(',orn B 1MEMO= Model Type Provider/Manufacturer Nobles Power Eagle 1016 Self-Contained Nobles Industries(Tennant Co.).Holland,MI • 800-510-0616 vim.nobles.com Nobles Power Eagle 1020 Self-Contained Nobles Industries(Tennant Co-),Holland,MI • 80€3-510-0616 www.nobles corn Nobles Strive: Restorative Extraction Made Self-Contained Nobles Industries(ennant Go),Holland,MI • 800-510-0616 wrnv.nables com With Gel Batteries Nobles Strive Rider: Restorative Extraction Mode Rider Nobles industries(Tennant Cc,),Holland,MI • 800-510-0616 • w,vw.Nobles.corn With Gel Batteries Tennant Model 1240 Seif-Contained Tennant Ce.,Minneapolis,MN • 800-553-8033 • wm.tennantco corn Tennant Model 1260 Self-Contained Tennant Co.,Minneapolls,MN • 800-553-8033 • wrnu.`ennantco com Tennant Madel 1610: Restorative Extraction Mode Self-Contained Tennant Co.,Minneapolis,MN • 8001`-553-8©33 • ;A w.tennaritco.corn With Gel Batteries Tennant R14 Hider Tennant Cc,Minneapolis,MN • 8©0-553 8033 • wvAv tennantco.corn 7MOdel Type Provider/Manufacturer Wet/Dry Canister Tennant Co.,Minneapolis,MN • 800-553-8033 vrrnrr.tennan#co.con Tennant 3520 WeUDy Canister Tennant Co„Minneapolis,MN • 800 553-8033 • wmvw,tennantco.com 1 ie • Model Type Provider/Manufacturer Nobles Speed Scrub 26 Self-Contained, Nobles Industries jennant Co.),Flolland,Ml • 800-510 0616 • moN.nobles.com With Gel Batteries Battery Operated Nobles Speed Scrub 32 Ser',Contained, Nobles industries(Tennant Co.),Holland,MI • 800-510-0616 • wvnnr nobles corn With Gel Batteries Battery Operated Tennant T3 17 Self-Contained, With Gel Batteries Battery Operated Tennant Co.,Minneapolis,MN 800-553-8033 www tennantco,com Tennant T3 20 Self Contained, pennant Co.,Minneapolis,MN • 800-553-8033 • wmi.iennantco.com With Gel Batteries Battery Operated Tennant T5 26 Self-Contained, Tennant Co.,Minneapolis,MN • 800-553-8033 • www.ternnantco.com With Gel Batteries Battery operated Tennant 1'6 32 Self-Contained, Tennant Co.,Minneapolis,MN • 800-553-8033 • +rrwv tennartco.com With Gel Batteries Battery Operated Tennant T7 26 Self-Contained, Tennant C©.,Minneapolis,MN • 800-553-8033 • J vow tennar tco corn With Ge Batteries Battery Operated Tennant T7 32 Sell-Contained pennant Co.,Minneapolis,MN 800-553-8033 wwvmennantco.corn With Gel Batteries Battery Operated 13 Madel Type Provider/Manufacturer Tennant F517 Self-Contained Tennant Co.,Minneapolis.MN • 800-553-8033 • mm.tennantco.corn ,,.,Tennant F5 20 Self-Contained Tennant Co.,Minneapolis,MN • 800-553-8033 • ww%,i tennantco corn Model Type Provider/Manufacturer Nobles Ultrashine Self-Contained Nobles Industries(pennant Go.),Holland,MI 800-510-0616 wvvw.nobles.com Tennant 2370 Self-Contained Tennant Co.,Minneapolis,MN • 800-553-8033 • Nona tennar:tco corn z Executive Overview We're at your service... with reliable people,.technology and experience ABM is pleased to offer the City of San Juan Capistrano our valued janitorial services. Our team works with you to provide flexible, customized services at a fair price that will: Enhance your facility's image and appearance, Help you optimize overall return on cost-savings solutions, and • Create clean, healthy and well-maintained environments in a safe manner. To provide a consistent quality of service with measurable results, we will put our industry-leading methods to work.These consistent standards apply to chemical and equipment selection and use, employee training, safety, security and quality control. You'll find that we take our responsibilities to you seriously. From our corporate offices to local managers and service workers at your facility, ABM employees will have the same goals as you do.We'll stay on top of your needs through technologically advanced communication, tracking, reporting and data analysis. That's why our satisfied customers have made us one of the largest facility services contractors on the New York Stock Exchange. In more than 100 years of doing business, we've learned how to work hard AND smart.We offer: • Experience+innovation =a combination that brings you our tradition of excellence coupled with new ways to solve problems and increase efficiencies. • National scale+ local presence = providing you with remarkable economies and expertise coupled with knowledge of your locale and specific needs. ABM gives your employees a"ready to work" environment... one that leaves your employees with a positive impression of your facilities. You'll be free to focus on taking your business to the next level of success. Thank you for allowing us to provide this proposal for janitorial services. ABM believes that what we actually do for our customers will always prove more important than what we say we're going to do. Let us prove to you that our word—and our work—are ALWAYS reliable. ABM.At Your Service. 4 a _M_ b .a _u ��,� ,._,a Welcometo ABM Since our beginning in 1909, we've listened to our customers.While much has changed in the last 100 years, our values remain unchanged. From our humble beginning, as a one man window washing company, ABM has continued to build a legacy through industry leadership, growth and innovation with a commitment to integrity. A wide range of services to meet your facility needs ABM is the leading provider of facility services in the United States offering a wide range of services Including,Janitorial, security, parking, landscape, maintenance and energy services. The ABM subsidiaries are organized by trade expertise and reach our customers in all 50 states, Puerto Rico, and British Columbia, Canada, via 240 branch offices. We offer you a qualified, professional workforce combined with proven methods and the latest technology. Together, these elements allow us to maximize your facility service dollar with: • Cost reductions • Greater efficiencies • Locally managed supervision • Customizable solutions • Bundled services Strong financials mean the ability to offer you more Our success has come from faithfully serving our customers. Size, operational infrastructure and financial strength enable us to offer you a level of sophistication that translates into savings and peace of mind. You'll find that our size works to your advantage because you receive the large company resources, expertise and technology you need, plus the value inherent in economies of scale. Yet, through our branch offices,we offer the personalized service and knowledge of a local company. Our greatest asset is and always has been our people We have the greatest respect for the skilled and hardworking people we employ. Our work environment reflects a sense of community and embraces diversity. We encourage innovation and the personal and professional growth of each team member. Comprehensive training and employee safety programs enhance service levels for every customer and keep costs down. Values and culture you can count on Our relationship with you will be built on our core values: respect, fairness, and dignity. Every employee at ABM knows this and puts it into action at every job site.We have a culture of learning, teamwork and mutual accountability. We believe in integrity, compliance and good corporate citizenship.We bring added value to our customers not only through the many services we perform, but because of who we are and what we believe. Our values and culture will guide us to continually provide consistent, quality, and reliable service to our customers and build enduring relationships. Applying ABM standards to partners ABM self performs approximately 95% of our services. In those areas where we do not currently have an established regional or branch office or local service expertise, or when diversity spend is a goal, services are subcontracted through affiliated partners. Service partners are subject to pre-qualification reviews to ensure they can meet ABM's customer service requirements and have the applicable insurance, business licenses and, when required, diversity certification documentation. Furthermore, ABM has established sophisticated purchasing and subcontract management processes that enable us to procure quality services, manage service partners effectively and save our customers money. ABM.At Your Service. 5 Services through ABM Become more productive with a single facility service provider Should your facility needs expand;we have a wide range of services to meet your needs. • Reduce energy consumption • Minimize your company's carbon footprint • Rebate application and government incentive identification • Mechanical system improvements • Building engineers, electricians, plumbers, carpenters • HVAC technicians, locksmiths, data center technicians • LEE©AP certified engineers • ISO-9000 quality management system �1 • General cleaning 1 green cleaning • Carpet and hard surface floor care a Restroom cleaning and supplies • Public space maintenance . • Parking lot and garage management , Valet service o Shuttle services • Stack, event, and pay-and-display parking • Unarmed security professionals • Lobby concierges • Building access control and lock-up • Patrol and alarm response ABM.At Your Service. 6 .yam. _ ;.. ��cy.,. .^. r -�n�� x ��a.; :;ems ,T.'Y �, -'�: `� ri a e k0.,.. .� � r x_�_,.:� z, .� :,�, .. , -.�.-,... �.'�.<.:��".,",.� ....�'?�.?:...,�.,r...,.>,_�r•.""`., .-.amt ._ �.. ��„�;;.�: �„M Mission, Vision & Values !fission Statement There is no other way but the right way. We take no shortcuts or compromises, and we provide professional facility services to our clients and safeguard their businesses and give them peace of mind. Vision Statement We strive to not only lead the industry in the delivery of facility service solutions, but to transform it through our professionalism. Values Respect We have nothing but the greatest respect for our skilled and hardworking employees. We respect the needs and concerns of our clients and do our utmost to solve their challenges. Every time. Fairness We believe in just treatment for all. We strive to lead the facility services industry through our honest, ethical attitude and open communication with all employees and clients. Dignity Self-respect begins on our home turf. We strive to uphold a sound business philosophy in all matters, whether it concerns our employees or our clients. When it comes to integrity, we don't compromise. ABM.At Your Service. 7 -Su...- ,. s ,. .:„ ,., -,.�:, ,. .u..�-,'� r. ,..H�.-,.��: . :,.. ....,.,n .M-.,.;,:.;a�s,.: .:a_.,-:..,,�-...� '��` �� -�`'�''��~� �,�";fit•, Planning for a SeamlessTransition It's an easy shift We know that changing services can be a source of anxiety for our customers.To alleviate your concerns, we let everyone know exactly what will happen and when.We begin with our standard transition plan and then tailor it to meet your requirements and timetable. Our goal is to make the transition a good experience for you by using proven methods to implement your cleaning program, including: • Identifying your services needs • Selecting the appropriate personnel • Creating an implementation plan and timetable for a seamless transition • Putting together transition team members and local resources Our teams will work to create a smooth start-up of our services and a well-managed transition, free from time-consuming disruptions. In addition, we will prepare to provide emergency labor, equipment and services from a local office should the need arise. Importance of ongoing communication Our vast experience has taught us the key to a successful transition is ongoing and dear communication of expectations, objectives and outcomes with all parties involved. Developing a thorough plan for implementation also involves management at all levels on both sides. Starting with the very earliest stages of implementation,ABM sets regular meetings with you to discuss all phases of the transition. We find that it's useful to survey all those who are going to be affected by the transition prior to the start of our service in order to address key questions and concerns.We will meet with you on an ongoing basis to identify best practices and implement them, as needed. Support and coordination A start-up team will work with your Project Manager, review the service transition schedule and determine responsibilities, start and completion dates, deliverables and all resources required.The start-up team assists the on-site project management team and includes experts from the appropriate areas of expertise throughout our organization.The team will remain dedicated until your planned level of service is achieved and your objectives are being met. Estimated Timeframe Our service start-up plan customarily takes place during a four-to six-week period and typically starts within thirty days of an award. Depending on the number of locations, breadth of service and your requirements, the timeframe may be longer or shorter. Start-Up Plan The next page displays an example of a start-up plan, showing how ABM becomes an integrated part of your workflow. As we move forward, we will provide a more detailed and customized plan. Once the plan is finalized, we complete your transition timetable. This identifies each task, who owns it and its expected completion date. ABM.At Your Service. 8 ABM Start Up Activities and Timeline initial Activities Kick-off meeting-transition team Assign roles&responsibilities Finalize and review contract and specifications Review current situation with incumbent Key Start Up Activities&Ofsc€fission Topics Transition plan and timeline invotvement in transition process gill€ng requirements Employee screening requirements Reporting requirements Oualf€y Control and Work Order Management Programs Inspection requirements Call center requlrements Protkem resolution and escalation procedures Certificates of Insurance Security plan and building access Special facility needs and considerations Waste management and recycling procedures Uniform requirements Select and train Account(Operations)Manager Order communication devices for all staff as needed(pagers,phones,computers,etc.) Develop and document schedules Equipment and supply requirements Human kZesuurces Prcce-" Assign ABM management team and review current personnel Conduct interviews.background checks&drug testing(as applicable) Setup time recording and payr0 procedures Complete training Distribute uniforms and badges to ABM employees Site Setup Site location verification identify and dooumentjanitor closets Set up&test email accounts.remote devices.all communication systems Location access-receipt of keys and(or alarm codes £quiprneme and SupplieE _ Determine equipmentlsuppiy needs&procurement proms Order equipment supplies and communication devices Set up equipment supplies,oommtAnicetion devices,and inventory control processes Biifin aiid AccouK3tr1,4 Review billing and accounting requirements&set up procedures Test procedures Quality Control Program Communicate customer requirements to Quality Control Implementation team Develop Quality Control program(inspe=ns,surveys&KPis) Train field/customer on communication devices,work order system&OMS Inspection systems Worn OracriCall Canre- Management Prugram .r Define overall process&call center Interactlon Upload periodic task schedule into QMS WO Management System Risk Mann gem®ret Order and distribute customer&landlord COls Service Partner Management if applicable Review sites and areas to se#perform and where to subcontract Review selection of subcontractors and hire as necessary Finalize Transition fdantify outstanding tasks&verify completion of all trans[tlon tasks Post Start tap. � Gontirm start ups and review transition issues&successes ABM.At Your Service. 9 r€ r ti-w �'c^�-::. � �� "` ,_x-.�",. :.�iy., - � s�uyvt.sro:`��... '`i Aou_''? `"�' <•` _..,......,!- ., .. �" � ............ Our People It's our people who fulfill the ABM promise to our customers.We strive to attract, select and retain employees who will exemplify our core values, respect, fairness and dignity, at every job site. We look for superior employees from diverse backgrounds and cultures, give them the necessary training, encourage them to be responsible and accountable for their work and reward them for exceptional performance. With well-managed people in the right jobs, our customers will benefit in many ways including: • Higher quality service • Increased productivity and reliability • Professional interaction with facility occupants • Reduced turnover, resulting in more familiar faces and more consistent service • Dower costs as a result of a safer workplace Meeting and exceeding your service expectations requires employees who are willing and able to give their best, every day. And so, we have developed proven processes for recruiting, screening, selecting, training, developing, and retaining talented individuals. React& Screen Tralin& R to p R Select Attract & Recruit Recruiting the best ABM's reputation for consistent, quality, reliable service while investing in our people's success attracts prospective employees without a great deal of solicitation or marketing. People want to work for ABM, and we feel that we attract the "best-in-class." To maximize the number of applicants that fit our profiles, we recruit from more than one source—from multicultural community organizations and industry associations to online job postings. In addition, we also . maintain an Internal database of personnel. The process begins with a well-defined job description. Then, as an equal opportunity employer, we seek someone who matches the job profile and ABM's culture—including the commitment and the desire to learn, work hard, and provide high quality service. ABM.At Your Service. 10 Not�9»fa'' Screen & Select Careful selection to ensure quality According to your facility needs, we'll select candidates that can service your environment and deliver results based on your requirements.To that end, ABM uses professional interviewing and selection to provide quality employees who will meet the security procedures and requirements of your facility.We will take any additional steps necessary to ensure we know our candidates and you know what you're getting. Depending upon your specific needs, our services may also include: • Standard background checks Criminal/sex offender background checks(CORI/SORI) • Credit checks - Drug screening • Professional certification checks • Additional reference checks Train and Develop An emphasis on safety+training Our training program emphasizes best practices and working safely.You'll receive the benefit of ABM's lineup of innovative training and development programs that are directed at the national and regional levels and delivered locally. After orientation, an initial training session provides the new employee with the skills necessary to do the job. Additionally, specialized training is performed on site with experienced staff, so that we can cover the particular requirements of your facility. We understand that great work done safely does not come by accident. For more detailed information, see the section titled "Training Program" in this proposal. Detain Encouraging professional growth ABM provides ongoing support to its employees as they grow and develop in their careers. Our culture encourages each employee to openly communicate with his or her manager to develop a career path that builds on individual strengths and talents. Performance reviews further facilitate ongoing coaching and development so that each employee continues to prosper. Employee benefits attract and keep good people Maintaining a broad, competitive benefits program enables ABM to staff well-trained, experienced employees who are committed to their work. Employees are offered a selection of benefit options according to your contract or based on collective bargaining agreement requirements, which may include medical, dental, vision and life insurance plans, stock purchase plan, 401(k), paid vacation, holidays, etc. ABM is flexible for customers who wish to personalize a benefits package in order to meet their desired cost objectives while still achieving a work/life balance for the employees. ABM.At Your Service. 11 4 "Training Program ABM is committed to providing our employees with the skills they need to successfully perform their jobs, improve their efficiency, and develop new skills to enable them to better meet your needs. Employees starting out in the field are given the right tools and support to learn the business with the potential to grow into management positions.We ensure that every ABM employee is: • Technically proficient with chemicals, equipment and methods • Familiar with the rules and regulations of the facility • Thoroughly trained regarding safety matters • Committed to providing outstanding customer service Neve-Hire Orientation and Training During the start-up phase, ABM Project Managers and Supervisors conduct training sessions at our customers' locations for all ABM employees who will be working at the job site.The agenda includes: • Orientation to ABM and to the facility • Orientation to specific facility rules and regulations • ABM policies and procedures • Safety training • Restroom cleaning procedures • Common area cleaning proceduresN"M 71 Explanation • Explanation of individual job duties • Proper use of tools and equipment .. • Waste disposal • Smoking regulations • Site security rules and procedures Uniform distribution • Drug-Free Workplace Policy Training for service workers concentrates on specific work tasks.We give our employees illustrated cleaning cards, and our Supervisors then do the following: Demonstrate each step of the cleaning process • Review the importance of why a task is performed in a specified manner • Constructively guide employees while they perform their tasks • Explain the safe use of chemicals and equipment • Train employees to perform visual inspections of their area before completing work, and to correct any deficiencies noted • Inspect completed work and retrain when necessary • Complete initial training checklist for each employee, and review performance at regular intervals ABM.At Your Service. 12 MA � s ��" c "moi �.�� ,� N-''R �, •=.h� �t � r '�k'v `" ..-X.�� `�� Safety Training DVD Training Presentation ABM's DVD presentation training has a heavy emphasis on performing work in a safe manner. Topics covered include employee professionalism, PPE utilization, HazCom, MSDS, ABM cleaning products, and corrective action for violating safety policies and rules. This training program is implemented on an on-going basis using hands-on practice; personal, videotape and classroom instruction; seminars and on-site training meetings. Before being assigned to a specific job site, ABM employees are given mandatory training which includes topics addressing basic safety, operations, and human relations. Mandatory training topics include: General Safety and Accident Prevention Training with Site-Specific Safety Items • Proper Lifting • Preventing Slips/Trip/Falls • Barricade Program • Ergonomic Safety(general body-mechanics) • Return-to-Work Program OSHA Compliance Training with Site-Specific Safety Items • Task Hazard Determination related to the job • What are the hazards of the job • What are the PPE requirements for those hazards • HazCom (MSDS—Chemical awareness) • Emergency Evacuation (exit routes and gathering area) • Reporting accidents Recurrent Training Sessions Periodically, ABM managers conduct recurrent training sessions for current and replacement employees at the customer's site.These sessions are more technical in nature and concentrate on specific job tasks and duties. Employees are trained in groups specific to their function. Topics for these sessions include: • Interdisciplinary training in job-specific topics (e.g.,floor waxing, restroom cleaning, machine- cleaning techniques, window cleaning standards and requirements, etc.) • Safety issues (e.g., accident investigation procedures, hazard detection/inspection, return-to-work programs, etc.) • Communication skills • Customer relations skills • Specialized training required certification • Supervisor Development Training • Quickstep Training Compliance of the staff to training is measured and tracked by attendance,job performance, tests, etc. to ensure all employees are receiving the proper level of training. ABM.At Your Service. 13 QuikSteps Training The goal of QuikSteps training is to help the employees understand the procedures for basic cleaning and improve their efficiency, productivity and capabilities. During initial training our instructor demonstrates the five basic cleaning skills of vacuuming, dusting, spot cleaning, trash removal and restroom cleaning. Instructional videotapes are sometimes used to supplement the hands-on instruction. Following the instructor's lead, employees perform the skills presented, demonstrating their understanding of the correct procedure. Instructional material is available in a variety of languages and pictorial formats to maximize communication and understanding. During in-service training a new employee is paired up with an experienced lead, working alongside and learning about the position's on-site requirements. Our process has proven to be an effective way for new employees to gain confidence, improve their skills and quickly learn the site's cleaning needs, a VM A "Al _. T'racedures: .;�::. 11�'ro[eso: >.In.i.,..,e y..v,.f •'uLrJ�� 1..Ss.1:iv Y,i,uv..an.BA Cup 16 3 1,)UN 1I 3 /f 3 A. _-..-A 9 - i cf_a■ 5 o- 7 .. - s. 1 ir.t 1 a t ri++I»d"I-,, - ABM.At Your Service. 14 Managing isk through Safety Programs Commitment and Belief Preventing work-related injuries is so crucial that we teach safety awareness to every employee. If safety issues in the workplace are not addressed quickly,.they can lower productivity, work quality and increase the chance of incidents.We also understand these preventative measures are also critical in enhancing the safety of your employees. We strive to ensure that training, inspections and reporting are in compliance with government agencies and company policy—yours and ours. Most accidents can be prevented with the proper training, but sometimes accidents do occur. We've developed procedures that enable us to report accidents immediately,file claims documentation properly and provide employees with the resources to be able to return to work in a reasonable timeframe. Resources As an ABM customer you'll have resources to depend on, including specialists in safety, training, prevention, workers' compensation, Sarbanes-Oxley(SOX), liability, claims and insurance management.To keep on top of safety concerns amongst all of our customers, we have a Safety Committee that meets monthly to: • Report on training, inspections and incidents • Revisit safety objectives and loss prevention goals • Provide recommendations for the prevention of future incidents • Review monthly Branch Safety Reports Program Overview Key elements include: • ABM Safety& Health Manual: This manual describes the essential policies related to organizational responsibilities, safety program organization, safe work practices and recordkeeping requirements. It helps us apply procedures consistently at every site. • Safety Communications: ABM supervisors have online access to the ABM library, which includes over 130 training topics. Also available in English and Spanish. • OSHA Injury& Illness Recordkeeping: ABM maintains and monitors the OSHA 300 Log recordkeeping process to comply with Federal requirements, and also to track safety performance at the local level, providing real-time incident rate data. • Motor Vehicle Record (MVR) Check and ©river's Alert Programs:We check employees' personal driving records if they are to drive a company vehicle. Periodic re-checks are made to determine their continued eligibility. In addition, we require that all ABM vehicles have a decal asking the public to report unsafe driving via a toll-free number. • Loss Control: ABM monitors our Experience Modification Rates (EMR)to better understand and lower our workers' compensation costs. Since an EMR compares our claims experience to other employers of similar size in our industry, it is a measure of how ABM's loss prevention and control practices stack up to the competition. Our intrastate EMR has been consistently below 1.0, better than the industry average. • Medical Coverage: ABM has partnered with a medical telephonic triage service to give our employees 24/7 access to medical professionals in case of an injury. This program not only advises our employees of the proper care for injuries and when to seek emergency services, but also provides timely reporting of all on-the-job incidents. ABM.At Your Service. 15 ��e��l�� •'`"c� �'^ � `a..��Z:, �°mow�- -„,�„`��,� � M ^, �.' _ ,� .v ( �.✓ �;. �,w M� Green H hA In early 2005, ABM spotted the trend that more and more owners and managers were seeking to implement environmentally conscious maintenance practices or"green”cleaning programs in their facilities. To assist our clients, we developed our innovative and award-winning ABM Green Caren' program, a market leading cleaning program that not only achieves superior results and productivity, but can also promote a healthier work environment for your employees. For GREEN over five years, ABM has been helping clients implement sustainable am CARE C? practices, such as green cleaning. Some of the important benefits achieved from green operations and maintenance practices include: • Reductions in operating costs, especially waste disposal, water and energy • Optimized life-cycle economic performance • Improved occupancy rates • Creating healthier environment for all building occupants which, in turn, BM increases employee productivity • Specifically, green cleaning programs help the environment by reducing allergens and air pollutants, conserving water, promoting recycling and the use of environmentally preferable and certified chemicals and equipment The ABM Green Care program is multifaceted and can be tailored to your company's sustainability goals. We use environmentally preferable/certified products and green-focused procedures to protect and enhance the safety of your employees. As an ABM customer, you 4#° x will also benefit from our preferred purchasing agreements with the leading manufacturers of green-certified chemicals and equipment. Our proven operating procedures and training programs teach best practices in sustainable facility care, ensuring that our cleaners use products safely and effectively. ABM Services specializes in green cleaning and is happy to offer our expertise in planning and 1% implementing a customized program for the City of San Juan Capistrano. Green Gleaning ABM has a long-standing commitment to"green cleaning"—effective cleaning to protect health without harming the environment.ABM Industries is a member of the U.S. Green Building Council and our ABM Green Care program meets the Council requirements for products and procedures, as well as those set by Green Seal and Carpet& Rug Institute, organizations providing nationally recognized standards for green products and procedures. Our commitment to green cleaning benefits the city and its employees. Healthier surroundings mean that building occupants are happier; have improved morale; absenteeism is reduced– all of which result to increased productivity and efficiency. Your"soft"costs can be reduced, especially those associated with sick leave, health care and productivity loss.Additionally, since green products are less harsh than traditional products, floors, furniture, and other surfaces are less likely to be harmed, preserving your capital investments. The ABM.Green Care program focuses on equipment, tools, supplies, and methods. We have created flexibility in our program by offering three distinct levels: ABM.At Your Service;. 16 *Added costs can be mitigated through hard-savings (i a waste disposal costs,energy savino associated with ((� High day cleaning)as well as soft savir gs realized through empioyeeproductvitygains and health bendts Gn�� Low ^<rr (:ost Neutral Added Costs* Green Care — Level One This level covers basic sustainability installations and addresses the chemicals and janitorial consumables used onsite. Chemicals Chemicals found on our ABM Green Care T"I Chemical List identify both Green Seal certified and Environmentally Preferable Products (BPP). _ °` ` i[' The substitution of certified or EPP products in place of traditional ✓ ' ' ✓ ' ' ' ' ° ' ' ' products is the first step in any ABM Green Care TM implementation. - �._m ✓]� „ ✓ _✓ r This step is typically cost neutral. Our first priority is to reduce the ,, ✓ ✓ f 1 number of chemical choices available onsite and simultaneously T switch out the most high-volume use chemicals as quickly as possible -� i 1 ✓ ✓ ✓ ✓ (i.e. begin using Green Certified/EPP Multi-Surface Cleaners, General `a - f i;i; ; ; ;;;';'' Cleaners, Floor Cleaners, etc.). If a particular chemical that is not available in a Green Sea[ certified or EPP option is required, we %'r recommend that the choice of chemical should be based upon minimizing environmental and health risks to the extent possible. Additionally, proper training will need to occur to ensure the substitute "� f r'✓ product is used according to manufacturer's specifications. Janitorial Consumables If the city chooses to have ABM supply the consumable paper and/or plastics for the contract, we will evaluate the current products and determine if they comply with the EPA Comprehensive Procurement Guidelines (CPG)for Non-paper Office Products and Paper Products, Green Seal's GS-01 for tissue paper or GS-09 for paper towels and napkins, Environmental Choice's CCD-082 for toilet tissue or CCD-086 for hand towels or items made for rapidly renewable resources or tree- free fibers. ABM.At Your Service. 17 iii The EPA maintains their standards at: • http://www.epa.gov/epawaste/conserve/tools/cpglproducts/trashbag.htm • http://www.epa.gov/epawaste/conserve/tools/cpg/products/tissue.htm Green Seal maintains their standards at: • http://www.greenseal.org/certification/standards/tissue_paper—GS 01.cfm « http://www.greenseal.org/certificationlstandards/paper—towels-napkins_GS_09.pdf Environmental Choice maintains their standards at: • http://www.ecologo.org/en/seeourcriteria/details,asp?ccd—id=307 « http://www,ecologo.org/en/seeourcriteria/details.asp?ccd—id=311 Once recycled content goals have been determined, ABM will then work with both our suppliers and the city to identify ways to increase the recycled content levels as a percentage of purchases, balancing sustainability goals with the facility maintenance budget. Green Care - Level Two This program level builds upon all the components of Level One ABM Green CareT11 and further improves the positive environmental impact of r` the facility's operations and maintenance. Level two further implements the use of green products and practices to improve the environment of JA your facility: • Green Seal certified or EPP chemicals • ABM Green Care standard equipment ' • Microfiber technology • ABM Green Care cleaning procedures • Early spill notification program For more detailed information regarding ABM Green Care—Level Two components and implementations, please contact your ABM representative. Green Care - Level Three Level Three is the pinnacle of the ABM Green CareT"' Program. Level Three implementations occur when an ABM customer either requests to be as"green"as possible and/or indicates that they are pursuing LEED Certification for their building. When an ABM Green CareTm implementation reaches Level Three, our Quality& Sustainability Department is notified as soon as possible. In addition to all of the components of levels one and two, Level Three adds the measurement and tracking of various components which must be completed during the performance period of the building's LEER submission, continuing for as long as the customer remains certified. Assisting the customer with formai Low Environmental Impact Policies relating to our services, Waste Stream Management, Recycling programs, and Occupant Responsibility and Education Programs must also be discussed and introduced as appropriate. Level Three also implements the use of the ABM Green Care Assessment and Transition Plan Tool to analyze the processes, supplies, equipment, and documentation components of an existing green cleaning program. With this data, we collaborate with our customer to determine which changes may need to occur, create a custom implementation plan. Using this approach, ABM effectively and efficiently assesses, defines, and implements our customer's sustainability needs related to our janitorial services. ABM.At Your Service. 18 � a =LEED2009 Ce�tf ed4t}-49 pts Siauer so-59 pts Cold 6P-79 pts Platinum $Q+ pts . �w�,,,<'`` �,r -------------------,.--- r---------------- ----------- --------------- --------- 4" ----.-- d3Tt8 a r$ WalsEeS eam quoit':. Green Cleaning Policy p*empla r psisnt` (Prerequisite) Ae�Fb)i{tanQe i d J Points 1,.paints) $oliG; aSte HOfart�tanae:`. PO C3t .tasttma#slirs' 1 is illk�z�Yi�e�eH:. sa 'utrasta hdar�a4ema�t eo5r€rete #'lxPatMJ [i iraEr ! 5usfatnat>ra SrasEai3��le�leettir� pcad��ig i3uratili�. i�ra4cu�s �'h'paiht} �tl6faj13�k+ie�'i'18etatl�$:: I i 00inmi 81 lot�ot Jr�ra[ed Past.- ------------------...__..----_--_--_-----------_______--------- �--_------._---_..---_--__-___-------.._.._--_-------------------------"_--------- --------------- GREEN CLEANING 14+POINTS Assisting the customer with formal Low Environmental Impact Policies relating to our services, Waste Stream Management, Recycling programs, and Occupant Responsibility and Education Programs must also be discussed and introduced as appropriate. Please contact your ASM representative for in-depth ABM Green Care—Level Three program details or LEED Certification support. ABM.At Your Service. 19 Equipment, Supplies and Chemicals Quality + efficiency at lower cost ABM brings together the attention and support necessary for delivery, service and training on the equipment, supplies and chemicals we use. Because we use environmentally friendly products, your facility can be a safer and healthier place to work.With superior products and methods, fewer man hours are required.Thus, productivity rises, and our customers save money. The City will enjoy the costs and quality advantages of ABM's purchasing power. Through our national purchasing agreements, we can consistently provide customers with the best products at the most competitive price. ABM purchases equipment, supplies, and chemicals from a select group of vendors—companies that are industry leaders for their category of products and who exemplify a commitment to excellence–which parallels ABM's. Because of our substantial buying power and the large volume of business we do with our vendors, we're able to: • Obtain the best quality products and services available at the best possible prices • Purchase directly from manufacturers • Build partnerships with our suppliers • Negotiate long-term,fixed-price contracts with our suppliers to mitigate rising costs Our close relationship with vendors gives us access to new products and concepts in equipment, supplies and chemicals that save time while increasing productivity. Our vendors help keep ABM at the cutting edge, which in turn, keeps us ahead of the competition. Vendors ABM chooses equipment, supplies and chemicals that are"best in class"and give our customers the best results.We've established relationships with industry-leading manufacturers, such as: • 3M • Rubbermaid • Kimberly Clark • Tennant • BcoLab • Georgia Pacific • ProTeam • Hospec ABM also has strong global relationships with manufacturers of raw materials, giving us cost-control advantages over our competitors. In addition, we receive the personal attention from them when it comes to deliveries, training and problem solving for our customers and managers. ABM.At Your service. 20 gc % , __ +.--....-�,:- \ `-�. `- "w - s...' MAK �i r '"� Equipment ABM has standardized the equipment that our service workers use, providing benefits for our customers including: Better cleaning results due to better product and equipment selection Increased safety because our employees are thoroughly trained and familiar with the equipment • Reduced training time and expense because we limit the types of equipment used • Reduced repair time and, therefore, less equipment downtime w g 4M �c: Supplies ABM selects supplies based on our quality standards, and the product's overall ability to meet the rigorous requirements established for industrial and commercial use.We have a range of products to suit your environment that will maintain maximum efficiency, safety and hygiene. We can tailor product selection as needed to best suit your requirements and offer you a complete solution. Chemicals By aligning environmental issues with key business goals, our Chemical Cleaning program proves not only good for the environment; it's good for your business. We consider environmental impact, worker safety and product performance when selecting cleaning products.The chemicals we use are premixed by the manufacturer which eliminates the possibility of improper dilution of cleaning solutions.Also, having fewer types of chemicals on-site reduces the risk of property damage, and the packaging of our various types of chemicals helps our supervisors and customers easily identify improper chemical usage. Our Chemical Cleaning program results in several direct benefits to you, including: • Cleaner, healthier environment for occupants and visitors to your facility • Improved indoor air quality • Reduced possibility of property damage due to improper use of chemicals • Possibility of reduced liability insurance premiums for your facility ABM advocates consistency at all of our customers' sites by establishing: • Standardized packaging and dilution ratios _ • Optimal choices of products for each cleaning application • Uniform training on product use • Simplified HazCom programs ABM.At Your Service. 21 Uniform Program ABM customers will always be able to recognize ABM employees because they'll proudly be wearing the ABM name. The professional image of our service employees is just one more way ABM works to enhance the overall image at city facilities. Now more than ever, establishing an identity and presence at our customer sites is imperative as security at most facilities has become heightened in recent years. Our uniform program helps put your employees at ease knowing that a service employee comes from ABM, a name they can trust. And from a security standpoint, it simply helps to distinguish the people who are supposed to be on your property from the people who aren't. The power of a uniform doesn't stop there. It also gives our service employees a greater sense of responsibility and accountability with every action, every day. Our service workers are required to keep their uniforms looking clean and presentable each day when they check-in for work. Our agreement with vendors enables us to provide our customers with an array of well-made, guaranteed high quality apparel to choose from, which includes: • Work Shirts, knit polo shirts, slacks and trousers • Windbreakers, parkas and outerwear • Smocks and aprons • T-shirts Our uniform program makes a statement; it says, "One Look. One Team."Our staff knows that the ABM name stands for quality. This notion extends far beyond our employees' personal appearance; it reaches into the very fiber of our team's daily work ethic—with the ABM name on their shirts as a constant reminder of the task at hand. ABM.At Your Service. 22 ..0-'yr�� Cr ^-, T. .^,rt"'� `FLM saaa� �_-� MAMM "N e" ` �� - amu;° Quality Assurance r r ABN! provides cleaning services of consistently high quality. V y � Cleaning quality comes from involving cleaners in the Quality process, measuring performance and communicating results. Through our program, we improve cleaner's efforts and return increased value to customers.We accomplish this by: • Quality control through inspections ' • Participation in the Quality process • Closed-loop communication ;r. • Managing cleaning information Quality Control Inspections During regularly scheduled inspections we collect quality control data. This allows us to set improvement goals and determine if the cleaning quality meets customer expectations. Data is transferred to our database and distributed to the cleaner or supervisor responsible. To focus on your critical areas, tasks are weighted by level of importance from high to medium to low. During inspections tasks are rated on a scale of one to five, producing a percentage of the maximum possible.The total for all tasks during the inspection becomes that quality score, To better understand and meet your expectations, we invite you to join us when we make quality inspection tours. Participation in the Quality Process To encourage each cleaner to own the quality of their work, we provide a performance-based quality program, our Performance Recognition Program (PRP). The PRP awards points to cleaners who meet measurable performance goals, or address specific cleaning issues. Points are redeemable for valuable gifts such as consumer electronics and sports equipment. Closed-Loop Communication As cleaning work is accomplished, supervisory personnel follow up with cleaners on service issues and requests to ensure all work is completed to our high standards. By closing the communication loop we assure quality cleaning and customer satisfaction, YES 122MYES ES NO 7N'O ABM.At Your Service. 23 ,.8 Any problems that emerge are immediately corrected and the communication loop is closed only when our customers are absolutely satisfied. Managing Cleaning Information By using both computerized applications and manual procedures to maintain accurate, updated information we're able to ensure high-quality cleaning on schedule. Computerized reports and manual documentation provide completed and scheduled tasks, inspection scores, tenant's feedback and work order histories. Benefits ABM manages the quality of cleaning at your facilities by getting the y right information to the right people at the right time. The results of our high-quality cleaning program are seen in: 7. • A thoroughly clean facility presenting the right image to the public • Satisfied tenants, which validates your cleaning investment • The time you have to focus on other priorities because you're not addressing cleaning issues • interior finishes last longer, helping to reduce replacement costs ABM.At Your Service. 24 00:51 sZ� day i ��„` .5z �-._c �"•.b�,-, '" 4", � r � �-. r`s''-��; �.,}_ ,�`'Y" a-`' �.,�+`c y ��.' .z Sample Cel"Lificate of Insurance ACQRDD CERTIFICATE OF LIABILITY INSURANCE i I11tl9 pft8uce t33[eMF014,klnea-ldia 541-T9t70 THIS CiERTIFIC,ATEISISSUEi+ASkMATTEROfINFOR `J4l]C�9�I ONLY ANO COWERS NO FJG#ITS UPON THE CERTIFICATE V0?ftfawofCaMmia1nwanwZerAm Inc. HOLDER.THEE CERTIFICATE DOES NOT AMEND,EXTEND CAR . €fefnant: Side MID ALTER THE COVERAGE AFFORDED BY THE POI7CIES BELOW'. 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SAMPLE ONLY If awarded the job, the insurance certificate will be issued based on your insurance requirements. ABM.At Your Service. 26