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18-0228_QUENCH USA, INC._Email to Vendor BChristy JAI From: Christy Jakl Sent: Wednesday, February 28, 2018 2:30 PM To: 'quenchservice@quenchonline.com'; 'billing@quenchonline.com' Cc: Maria Morris Subject: Case #00718958 Importance: High Good afternoon, On January 25, 2018, our office notified Quench that we would be cancelling our rental agreement as of February 28, 2018. Case #00718958 was created for the 6 units to be removed from our facilities. I've attempted to contact your customer support via phone but the phone numbers on your website and bills all have busy signals. Would a Quench representative contact me regarding the status of our Case and when the units will be removed? Thank you! eAiav jmw, C M C Assistant City Clerk City of San Juan Capistrano 32400 Paseo Adelanto San Juan Capistrano, CA 92675 (949) 443-6310 1 (949) 493-1053 fax ciakl@sanivancapistrano.org City Hall Office Hours Mon — Thurs 7:30 a.m. — 5:30 p.m.; Fri 7:30 a.m. — 4:30 p.m.