18-0228_QUENCH USA, INC._Email to Vendor BChristy JAI
From: Christy Jakl
Sent: Wednesday, February 28, 2018 2:30 PM
To: 'quenchservice@quenchonline.com'; 'billing@quenchonline.com'
Cc: Maria Morris
Subject: Case #00718958
Importance: High
Good afternoon,
On January 25, 2018, our office notified Quench that we would be cancelling our rental agreement as of February 28,
2018. Case #00718958 was created for the 6 units to be removed from our facilities. I've attempted to contact your
customer support via phone but the phone numbers on your website and bills all have busy signals. Would a Quench
representative contact me regarding the status of our Case and when the units will be removed?
Thank you!
eAiav jmw, C M C
Assistant City Clerk
City of San Juan Capistrano
32400 Paseo Adelanto
San Juan Capistrano, CA 92675
(949) 443-6310 1 (949) 493-1053 fax
ciakl@sanivancapistrano.org
City Hall Office Hours Mon — Thurs 7:30 a.m. — 5:30 p.m.; Fri 7:30 a.m. — 4:30 p.m.